2023-2027 年客户分析应用程式的全球市场
市场调查报告书
商品编码
1352677

2023-2027 年客户分析应用程式的全球市场

Global Customer Analytics Applications Market 2023-2027

出版日期: | 出版商: TechNavio | 英文 185 Pages | 订单完成后即时交付

价格

2023-2027 年客户分析应用市场

2022-2027 年,客户分析应用程式市场预计将达到 139.3769 亿美元,预测期内年复合成长率为 17.18%。该报告包括对客户分析应用程式市场的总体分析、市场规模和预测、趋势、成长促进因素、挑战以及涵盖约 25 家供应商的供应商分析。

它提供了对当前市场状况、最新趋势和促进因素以及整体市场环境的最新分析。该市场的推动因素包括社交媒体用户数量的增加、提高客户满意度的需求不断增加以及中小型企业越来越多地采用客户分析。

市场范围
基准年 2022年
结束年份 2027年
预测期 2023-2027
成长动力 加速度
与前一年同期比较 16.38%
年复合成长率 17.18%
增量 13,937,690,000 美元

研究指出,客户分析应用的技术进步将是未来年度推动客户分析应用市场成长的关键因素之一。此外,物联网资料在客户分析中的利用以及客户分析应用程式的最新发展导致了市场的巨大需求。

目录

第1章执行摘要

  • 市场概况

第2章市场形势

  • 市场生态系统

第3章市场规模

  • 市场定义
  • 细分市场分析
  • 2022 年市场规模
  • 2022-2027年市场预测

第4章市场规模实绩

  • 2017-2021 年全球顾客分析应用市场
  • 2017-2021 年最终用户細項分析
  • 2017-2021年部署模式細項分析
  • 2017-2021 年区域細項分析
  • 2017-2021 年国家細項分析

第5章五力分析

  • 五力摘要
  • 买方议价能力
  • 供应商的议价能力
  • 新进入者的威胁
  • 替代的威胁
  • 竞争威胁
  • 市场状况

第6章市场区隔:按最终用户

  • 细分市场
  • 比较:按最终用户
  • 零售:2022-2027 年市场规模与预测
  • BFSI:2022-2027 年市场规模与预测
  • 通讯与 IT:2022-2027 年市场规模与预测
  • 医疗保健:2022-2027 年市场规模与预测
  • 其他:2022-2027年市场规模与预测
  • 市场机会:依最终用户划分

第7章市场区隔:依部署模式

  • 细分市场
  • 比较:依部署方式
  • 本地:2022-2027 年市场规模与预测
  • 云端:2022-2027 年市场规模与预测
  • 市场机会:依部署模式

第8章客户形势

  • 客户形势概览

第9章地区形势

  • 区域细分
  • 区域比较
  • 北美:2022-2027 年市场规模与预测
  • 欧洲:2022-2027 年市场规模与预测
  • 亚太地区:2022-2027 年市场规模与预测
  • 南美洲:2022-2027年市场规模与预测
  • 中东和非洲:2022-2027 年市场规模与预测
  • 美国:2022-2027 年市场规模与预测
  • 德国:2022-2027 年市场规模与预测
  • 中国:2022-2027年市场规模及预测
  • 英国:2022-2027 年市场规模与预测
  • 日本:2022-2027 年市场规模与预测
  • 市场机会:依地区形势

第10章促进因素、挑战与趋势

  • 市场促进因素
  • 市场挑战
  • 促进因素和挑战的影响
  • 市场趋势

第11章供应商形势

  • 概述
  • 供应商形势
  • 混乱的情况
  • 产业风险

第12章供应商分析

  • 交易厂商
  • 供应商市场定位
  • Adobe Inc.
  • Alphabet Inc.
  • Alteryx Inc.
  • International Business Machines Corp.
  • Microsoft Corp.
  • Oracle Corp.
  • Qualtrics LLC
  • Salesforce Inc.
  • SAP SE
  • SAS Institute Inc.
  • Tata Consultancy Services Ltd.
  • Telefonaktiebolaget LM Ericsson
  • Teradata Corp.
  • Thales Group
  • Zoho Corp. Pvt. Ltd.

第13章附录

Product Code: IRTNTR43544

Customer Analytics Applications Market 2023-2027

The customer analytics applications market is forecasted to grow by USD 13937.69 mn during 2022-2027, accelerating at a CAGR of 17.18% during the forecast period. The report on the customer analytics applications market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing number of social media users, growing need for improved customer satisfaction, and increase in adoption of customer analytics by SMEs.

Market Scope
Base Year2022
End Year2027
Series Year2023-2027
Growth MomentumAccelerate
YOY 202316.38%
CAGR17.18%
Incremental Value$13,937.69mn

Technavio's customer analytics applications market is segmented as below:

By End-user

  • Retail
  • BFSI
  • Telecom and IT
  • Healthcare
  • Others

By Deployment

  • On-premise
  • Cloud

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa

This study identifies the advancements in technology in customer analytics applications as one of the prime reasons driving the customer analytics applications market growth during the next few years. Also, use of IoT data in customer analytics and recent developments in customer analytics applications will lead to sizable demand in the market.

The report on the customer analytics applications market covers the following areas:

  • Customer analytics applications market sizing
  • Customer analytics applications market forecast
  • Customer analytics applications market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading customer analytics applications market vendors that include Adobe Inc., Alphabet Inc., Alteryx Inc., Exigent Group Ltd., International Business Machines Corp., LatentView Analytics, Microsoft Corp., Oracle Corp., QlikTech international AB, Qualtrics LLC, Salesforce Inc., SAP SE, SAS Institute Inc., Sisense Ltd., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, Teradata Corp., Thales Group, TikaMobile Inc., and Zoho Corp. Pvt. Ltd.. Also, the customer analytics applications market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary

  • 1.1 Market overview
  • Exhibit 01: Executive Summary - Chart on Market Overview
  • Exhibit 02: Executive Summary - Data Table on Market Overview
  • Exhibit 03: Executive Summary - Chart on Global Market Characteristics
  • Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibit 05: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibit 06: Executive Summary - Chart on Market Segmentation by Deployment
  • Exhibit 07: Executive Summary - Chart on Incremental Growth
  • Exhibit 08: Executive Summary - Data Table on Incremental Growth
  • Exhibit 09: Executive Summary - Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
  • Exhibit 10: Parent market
  • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
  • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
  • Exhibit 13: Market segments
  • 3.3 Market size 2022
  • 3.4 Market outlook: Forecast for 2022-2027
  • Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
  • Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
  • Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
  • Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

4 Historic Market Size

  • 4.1 Global customer analytics applications market 2017 - 2021
  • Exhibit 18: Historic Market Size - Data Table on global customer analytics applications market 2017 - 2021 ($ million)
  • 4.2 End-user Segment Analysis 2017 - 2021
  • Exhibit 19: Historic Market Size - End-user Segment 2017 - 2021 ($ million)
  • 4.3 Deployment mode Segment Analysis 2017 - 2021
  • Exhibit 20: Historic Market Size - Deployment mode Segment 2017 - 2021 ($ million)
  • 4.4 Geography Segment Analysis 2017 - 2021
  • Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
  • 4.5 Country Segment Analysis 2017 - 2021
  • Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million)

5 Five Forces Analysis

  • 5.1 Five forces summary
  • Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
  • 5.2 Bargaining power of buyers
  • Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
  • 5.3 Bargaining power of suppliers
  • Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
  • 5.4 Threat of new entrants
  • Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027
  • 5.5 Threat of substitutes
  • Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027
  • 5.6 Threat of rivalry
  • Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027
  • 5.7 Market condition
  • Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

6 Market Segmentation by End-user

  • 6.1 Market segments
  • Exhibit 30: Chart on End-user - Market share 2022-2027 (%)
  • Exhibit 31: Data Table on End-user - Market share 2022-2027 (%)
  • 6.2 Comparison by End-user
  • Exhibit 32: Chart on Comparison by End-user
  • Exhibit 33: Data Table on Comparison by End-user
  • 6.3 Retail - Market size and forecast 2022-2027
  • Exhibit 34: Chart on Retail - Market size and forecast 2022-2027 ($ million)
  • Exhibit 35: Data Table on Retail - Market size and forecast 2022-2027 ($ million)
  • Exhibit 36: Chart on Retail - Year-over-year growth 2022-2027 (%)
  • Exhibit 37: Data Table on Retail - Year-over-year growth 2022-2027 (%)
  • 6.4 BFSI - Market size and forecast 2022-2027
  • Exhibit 38: Chart on BFSI - Market size and forecast 2022-2027 ($ million)
  • Exhibit 39: Data Table on BFSI - Market size and forecast 2022-2027 ($ million)
  • Exhibit 40: Chart on BFSI - Year-over-year growth 2022-2027 (%)
  • Exhibit 41: Data Table on BFSI - Year-over-year growth 2022-2027 (%)
  • 6.5 Telecom and IT - Market size and forecast 2022-2027
  • Exhibit 42: Chart on Telecom and IT - Market size and forecast 2022-2027 ($ million)
  • Exhibit 43: Data Table on Telecom and IT - Market size and forecast 2022-2027 ($ million)
  • Exhibit 44: Chart on Telecom and IT - Year-over-year growth 2022-2027 (%)
  • Exhibit 45: Data Table on Telecom and IT - Year-over-year growth 2022-2027 (%)
  • 6.6 Healthcare - Market size and forecast 2022-2027
  • Exhibit 46: Chart on Healthcare - Market size and forecast 2022-2027 ($ million)
  • Exhibit 47: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million)
  • Exhibit 48: Chart on Healthcare - Year-over-year growth 2022-2027 (%)
  • Exhibit 49: Data Table on Healthcare - Year-over-year growth 2022-2027 (%)
  • 6.7 Others - Market size and forecast 2022-2027
  • Exhibit 50: Chart on Others - Market size and forecast 2022-2027 ($ million)
  • Exhibit 51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
  • Exhibit 52: Chart on Others - Year-over-year growth 2022-2027 (%)
  • Exhibit 53: Data Table on Others - Year-over-year growth 2022-2027 (%)
  • 6.8 Market opportunity by End-user
  • Exhibit 54: Market opportunity by End-user ($ million)
  • Exhibit 55: Data Table on Market opportunity by End-user ($ million)

7 Market Segmentation by Deployment

  • 7.1 Market segments
  • Exhibit 56: Chart on Deployment - Market share 2022-2027 (%)
  • Exhibit 57: Data Table on Deployment - Market share 2022-2027 (%)
  • 7.2 Comparison by Deployment
  • Exhibit 58: Chart on Comparison by Deployment
  • Exhibit 59: Data Table on Comparison by Deployment
  • 7.3 On-premise - Market size and forecast 2022-2027
  • Exhibit 60: Chart on On-premise - Market size and forecast 2022-2027 ($ million)
  • Exhibit 61: Data Table on On-premise - Market size and forecast 2022-2027 ($ million)
  • Exhibit 62: Chart on On-premise - Year-over-year growth 2022-2027 (%)
  • Exhibit 63: Data Table on On-premise - Year-over-year growth 2022-2027 (%)
  • 7.4 Cloud - Market size and forecast 2022-2027
  • Exhibit 64: Chart on Cloud - Market size and forecast 2022-2027 ($ million)
  • Exhibit 65: Data Table on Cloud - Market size and forecast 2022-2027 ($ million)
  • Exhibit 66: Chart on Cloud - Year-over-year growth 2022-2027 (%)
  • Exhibit 67: Data Table on Cloud - Year-over-year growth 2022-2027 (%)
  • 7.5 Market opportunity by Deployment
  • Exhibit 68: Market opportunity by Deployment ($ million)
  • Exhibit 69: Data Table on Market opportunity by Deployment ($ million)

8 Customer Landscape

  • 8.1 Customer landscape overview
  • Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

  • 9.1 Geographic segmentation
  • Exhibit 71: Chart on Market share By Geographical Landscape 2022-2027 (%)
  • Exhibit 72: Data Table on Market share By Geographical Landscape 2022-2027 (%)
  • 9.2 Geographic comparison
  • Exhibit 73: Chart on Geographic comparison
  • Exhibit 74: Data Table on Geographic comparison
  • 9.3 North America - Market size and forecast 2022-2027
  • Exhibit 75: Chart on North America - Market size and forecast 2022-2027 ($ million)
  • Exhibit 76: Data Table on North America - Market size and forecast 2022-2027 ($ million)
  • Exhibit 77: Chart on North America - Year-over-year growth 2022-2027 (%)
  • Exhibit 78: Data Table on North America - Year-over-year growth 2022-2027 (%)
  • 9.4 Europe - Market size and forecast 2022-2027
  • Exhibit 79: Chart on Europe - Market size and forecast 2022-2027 ($ million)
  • Exhibit 80: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
  • Exhibit 81: Chart on Europe - Year-over-year growth 2022-2027 (%)
  • Exhibit 82: Data Table on Europe - Year-over-year growth 2022-2027 (%)
  • 9.5 APAC - Market size and forecast 2022-2027
  • Exhibit 83: Chart on APAC - Market size and forecast 2022-2027 ($ million)
  • Exhibit 84: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
  • Exhibit 85: Chart on APAC - Year-over-year growth 2022-2027 (%)
  • Exhibit 86: Data Table on APAC - Year-over-year growth 2022-2027 (%)
  • 9.6 South America - Market size and forecast 2022-2027
  • Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ million)
  • Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ million)
  • Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%)
  • Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%)
  • 9.7 Middle East and Africa - Market size and forecast 2022-2027
  • Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  • Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  • Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  • Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  • 9.8 US - Market size and forecast 2022-2027
  • Exhibit 95: Chart on US - Market size and forecast 2022-2027 ($ million)
  • Exhibit 96: Data Table on US - Market size and forecast 2022-2027 ($ million)
  • Exhibit 97: Chart on US - Year-over-year growth 2022-2027 (%)
  • Exhibit 98: Data Table on US - Year-over-year growth 2022-2027 (%)
  • 9.9 Germany - Market size and forecast 2022-2027
  • Exhibit 99: Chart on Germany - Market size and forecast 2022-2027 ($ million)
  • Exhibit 100: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
  • Exhibit 101: Chart on Germany - Year-over-year growth 2022-2027 (%)
  • Exhibit 102: Data Table on Germany - Year-over-year growth 2022-2027 (%)
  • 9.10 China - Market size and forecast 2022-2027
  • Exhibit 103: Chart on China - Market size and forecast 2022-2027 ($ million)
  • Exhibit 104: Data Table on China - Market size and forecast 2022-2027 ($ million)
  • Exhibit 105: Chart on China - Year-over-year growth 2022-2027 (%)
  • Exhibit 106: Data Table on China - Year-over-year growth 2022-2027 (%)
  • 9.11 UK - Market size and forecast 2022-2027
  • Exhibit 107: Chart on UK - Market size and forecast 2022-2027 ($ million)
  • Exhibit 108: Data Table on UK - Market size and forecast 2022-2027 ($ million)
  • Exhibit 109: Chart on UK - Year-over-year growth 2022-2027 (%)
  • Exhibit 110: Data Table on UK - Year-over-year growth 2022-2027 (%)
  • 9.12 Japan - Market size and forecast 2022-2027
  • Exhibit 111: Chart on Japan - Market size and forecast 2022-2027 ($ million)
  • Exhibit 112: Data Table on Japan - Market size and forecast 2022-2027 ($ million)
  • Exhibit 113: Chart on Japan - Year-over-year growth 2022-2027 (%)
  • Exhibit 114: Data Table on Japan - Year-over-year growth 2022-2027 (%)
  • 9.13 Market opportunity By Geographical Landscape
  • Exhibit 115: Market opportunity By Geographical Landscape ($ million)
  • Exhibit 116: Data Tables on Market opportunity By Geographical Landscape ($ million)

10 Drivers, Challenges, and Trends

  • 10.1 Market drivers
  • 10.2 Market challenges
  • 10.3 Impact of drivers and challenges
  • Exhibit 117: Impact of drivers and challenges in 2022 and 2027
  • 10.4 Market trends

11 Vendor Landscape

  • 11.1 Overview
  • 11.2 Vendor landscape
  • Exhibit 118: Overview on Criticality of inputs and Factors of differentiation
  • 11.3 Landscape disruption
  • Exhibit 119: Overview on factors of disruption
  • 11.4 Industry risks
  • Exhibit 120: Impact of key risks on business

12 Vendor Analysis

  • 12.1 Vendors covered
  • Exhibit 121: Vendors covered
  • 12.2 Market positioning of vendors
  • Exhibit 122: Matrix on vendor position and classification
  • 12.3 Adobe Inc.
  • Exhibit 123: Adobe Inc. - Overview
  • Exhibit 124: Adobe Inc. - Business segments
  • Exhibit 125: Adobe Inc. - Key offerings
  • Exhibit 126: Adobe Inc. - Segment focus
  • 12.4 Alphabet Inc.
  • Exhibit 127: Alphabet Inc. - Overview
  • Exhibit 128: Alphabet Inc. - Business segments
  • Exhibit 129: Alphabet Inc. - Key news
  • Exhibit 130: Alphabet Inc. - Key offerings
  • Exhibit 131: Alphabet Inc. - Segment focus
  • 12.5 Alteryx Inc.
  • Exhibit 132: Alteryx Inc. - Overview
  • Exhibit 133: Alteryx Inc. - Product / Service
  • Exhibit 134: Alteryx Inc. - Key news
  • Exhibit 135: Alteryx Inc. - Key offerings
  • 12.6 International Business Machines Corp.
  • Exhibit 136: International Business Machines Corp. - Overview
  • Exhibit 137: International Business Machines Corp. - Business segments
  • Exhibit 138: International Business Machines Corp. - Key news
  • Exhibit 139: International Business Machines Corp. - Key offerings
  • Exhibit 140: International Business Machines Corp. - Segment focus
  • 12.7 Microsoft Corp.
  • Exhibit 141: Microsoft Corp. - Overview
  • Exhibit 142: Microsoft Corp. - Business segments
  • Exhibit 143: Microsoft Corp. - Key news
  • Exhibit 144: Microsoft Corp. - Key offerings
  • Exhibit 145: Microsoft Corp. - Segment focus
  • 12.8 Oracle Corp.
  • Exhibit 146: Oracle Corp. - Overview
  • Exhibit 147: Oracle Corp. - Business segments
  • Exhibit 148: Oracle Corp. - Key news
  • Exhibit 149: Oracle Corp. - Key offerings
  • Exhibit 150: Oracle Corp. - Segment focus
  • 12.9 Qualtrics LLC
  • Exhibit 151: Qualtrics LLC - Overview
  • Exhibit 152: Qualtrics LLC - Product / Service
  • Exhibit 153: Qualtrics LLC - Key offerings
  • 12.10 Salesforce Inc.
  • Exhibit 154: Salesforce Inc. - Overview
  • Exhibit 155: Salesforce Inc. - Product / Service
  • Exhibit 156: Salesforce Inc. - Key news
  • Exhibit 157: Salesforce Inc. - Key offerings
  • 12.11 SAP SE
  • Exhibit 158: SAP SE - Overview
  • Exhibit 159: SAP SE - Business segments
  • Exhibit 160: SAP SE - Key news
  • Exhibit 161: SAP SE - Key offerings
  • Exhibit 162: SAP SE - Segment focus
  • 12.12 SAS Institute Inc.
  • Exhibit 163: SAS Institute Inc. - Overview
  • Exhibit 164: SAS Institute Inc. - Product / Service
  • Exhibit 165: SAS Institute Inc. - Key news
  • Exhibit 166: SAS Institute Inc. - Key offerings
  • 12.13 Tata Consultancy Services Ltd.
  • Exhibit 167: Tata Consultancy Services Ltd. - Overview
  • Exhibit 168: Tata Consultancy Services Ltd. - Business segments
  • Exhibit 169: Tata Consultancy Services Ltd. - Key news
  • Exhibit 170: Tata Consultancy Services Ltd. - Key offerings
  • Exhibit 171: Tata Consultancy Services Ltd. - Segment focus
  • 12.14 Telefonaktiebolaget LM Ericsson
  • Exhibit 172: Telefonaktiebolaget LM Ericsson - Overview
  • Exhibit 173: Telefonaktiebolaget LM Ericsson - Business segments
  • Exhibit 174: Telefonaktiebolaget LM Ericsson - Key news
  • Exhibit 175: Telefonaktiebolaget LM Ericsson - Key offerings
  • Exhibit 176: Telefonaktiebolaget LM Ericsson - Segment focus
  • 12.15 Teradata Corp.
  • Exhibit 177: Teradata Corp. - Overview
  • Exhibit 178: Teradata Corp. - Business segments
  • Exhibit 179: Teradata Corp. - Key offerings
  • Exhibit 180: Teradata Corp. - Segment focus
  • 12.16 Thales Group
  • Exhibit 181: Thales Group - Overview
  • Exhibit 182: Thales Group - Business segments
  • Exhibit 183: Thales Group - Key news
  • Exhibit 184: Thales Group - Key offerings
  • Exhibit 185: Thales Group - Segment focus
  • 12.17 Zoho Corp. Pvt. Ltd.
  • Exhibit 186: Zoho Corp. Pvt. Ltd. - Overview
  • Exhibit 187: Zoho Corp. Pvt. Ltd. - Product / Service
  • Exhibit 188: Zoho Corp. Pvt. Ltd. - Key offerings

13 Appendix

  • 13.1 Scope of the report
  • 13.2 Inclusions and exclusions checklist
  • Exhibit 189: Inclusions checklist
  • Exhibit 190: Exclusions checklist
  • 13.3 Currency conversion rates for US$
  • Exhibit 191: Currency conversion rates for US$
  • 13.4 Research methodology
  • Exhibit 192: Research methodology
  • Exhibit 193: Validation techniques employed for market sizing
  • Exhibit 194: Information sources
  • 13.5 List of abbreviations
  • Exhibit 195: List of abbreviations

Exhibits:

  • Exhibits1: Executive Summary - Chart on Market Overview
  • Exhibits2: Executive Summary - Data Table on Market Overview
  • Exhibits3: Executive Summary - Chart on Global Market Characteristics
  • Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibits5: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment
  • Exhibits7: Executive Summary - Chart on Incremental Growth
  • Exhibits8: Executive Summary - Data Table on Incremental Growth
  • Exhibits9: Executive Summary - Chart on Vendor Market Positioning
  • Exhibits10: Parent market
  • Exhibits11: Market Characteristics
  • Exhibits12: Offerings of vendors included in the market definition
  • Exhibits13: Market segments
  • Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million)
  • Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
  • Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
  • Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
  • Exhibits18: Historic Market Size - Data Table on global customer analytics applications market 2017 - 2021 ($ million)
  • Exhibits19: Historic Market Size - End-user Segment 2017 - 2021 ($ million)
  • Exhibits20: Historic Market Size - Deployment mode Segment 2017 - 2021 ($ million)
  • Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
  • Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
  • Exhibits23: Five forces analysis - Comparison between 2022 and 2027
  • Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
  • Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
  • Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027
  • Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027
  • Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027
  • Exhibits29: Chart on Market condition - Five forces 2022 and 2027
  • Exhibits30: Chart on End-user - Market share 2022-2027 (%)
  • Exhibits31: Data Table on End-user - Market share 2022-2027 (%)
  • Exhibits32: Chart on Comparison by End-user
  • Exhibits33: Data Table on Comparison by End-user
  • Exhibits34: Chart on Retail - Market size and forecast 2022-2027 ($ million)
  • Exhibits35: Data Table on Retail - Market size and forecast 2022-2027 ($ million)
  • Exhibits36: Chart on Retail - Year-over-year growth 2022-2027 (%)
  • Exhibits37: Data Table on Retail - Year-over-year growth 2022-2027 (%)
  • Exhibits38: Chart on BFSI - Market size and forecast 2022-2027 ($ million)
  • Exhibits39: Data Table on BFSI - Market size and forecast 2022-2027 ($ million)
  • Exhibits40: Chart on BFSI - Year-over-year growth 2022-2027 (%)
  • Exhibits41: Data Table on BFSI - Year-over-year growth 2022-2027 (%)
  • Exhibits42: Chart on Telecom and IT - Market size and forecast 2022-2027 ($ million)
  • Exhibits43: Data Table on Telecom and IT - Market size and forecast 2022-2027 ($ million)
  • Exhibits44: Chart on Telecom and IT - Year-over-year growth 2022-2027 (%)
  • Exhibits45: Data Table on Telecom and IT - Year-over-year growth 2022-2027 (%)
  • Exhibits46: Chart on Healthcare - Market size and forecast 2022-2027 ($ million)
  • Exhibits47: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million)
  • Exhibits48: Chart on Healthcare - Year-over-year growth 2022-2027 (%)
  • Exhibits49: Data Table on Healthcare - Year-over-year growth 2022-2027 (%)
  • Exhibits50: Chart on Others - Market size and forecast 2022-2027 ($ million)
  • Exhibits51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
  • Exhibits52: Chart on Others - Year-over-year growth 2022-2027 (%)
  • Exhibits53: Data Table on Others - Year-over-year growth 2022-2027 (%)
  • Exhibits54: Market opportunity by End-user ($ million)
  • Exhibits55: Data Table on Market opportunity by End-user ($ million)
  • Exhibits56: Chart on Deployment - Market share 2022-2027 (%)
  • Exhibits57: Data Table on Deployment - Market share 2022-2027 (%)
  • Exhibits58: Chart on Comparison by Deployment
  • Exhibits59: Data Table on Comparison by Deployment
  • Exhibits60: Chart on On-premise - Market size and forecast 2022-2027 ($ million)
  • Exhibits61: Data Table on On-premise - Market size and forecast 2022-2027 ($ million)
  • Exhibits62: Chart on On-premise - Year-over-year growth 2022-2027 (%)
  • Exhibits63: Data Table on On-premise - Year-over-year growth 2022-2027 (%)
  • Exhibits64: Chart on Cloud - Market size and forecast 2022-2027 ($ million)
  • Exhibits65: Data Table on Cloud - Market size and forecast 2022-2027 ($ million)
  • Exhibits66: Chart on Cloud - Year-over-year growth 2022-2027 (%)
  • Exhibits67: Data Table on Cloud - Year-over-year growth 2022-2027 (%)
  • Exhibits68: Market opportunity by Deployment ($ million)
  • Exhibits69: Data Table on Market opportunity by Deployment ($ million)
  • Exhibits70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Exhibits71: Chart on Market share By Geographical Landscape 2022-2027 (%)
  • Exhibits72: Data Table on Market share By Geographical Landscape 2022-2027 (%)
  • Exhibits73: Chart on Geographic comparison
  • Exhibits74: Data Table on Geographic comparison
  • Exhibits75: Chart on North America - Market size and forecast 2022-2027 ($ million)
  • Exhibits76: Data Table on North America - Market size and forecast 2022-2027 ($ million)
  • Exhibits77: Chart on North America - Year-over-year growth 2022-2027 (%)
  • Exhibits78: Data Table on North America - Year-over-year growth 2022-2027 (%)
  • Exhibits79: Chart on Europe - Market size and forecast 2022-2027 ($ million)
  • Exhibits80: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
  • Exhibits81: Chart on Europe - Year-over-year growth 2022-2027 (%)
  • Exhibits82: Data Table on Europe - Year-over-year growth 2022-2027 (%)
  • Exhibits83: Chart on APAC - Market size and forecast 2022-2027 ($ million)
  • Exhibits84: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
  • Exhibits85: Chart on APAC - Year-over-year growth 2022-2027 (%)
  • Exhibits86: Data Table on APAC - Year-over-year growth 2022-2027 (%)
  • Exhibits87: Chart on South America - Market size and forecast 2022-2027 ($ million)
  • Exhibits88: Data Table on South America - Market size and forecast 2022-2027 ($ million)
  • Exhibits89: Chart on South America - Year-over-year growth 2022-2027 (%)
  • Exhibits90: Data Table on South America - Year-over-year growth 2022-2027 (%)
  • Exhibits91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  • Exhibits92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  • Exhibits93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  • Exhibits94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  • Exhibits95: Chart on US - Market size and forecast 2022-2027 ($ million)
  • Exhibits96: Data Table on US - Market size and forecast 2022-2027 ($ million)
  • Exhibits97: Chart on US - Year-over-year growth 2022-2027 (%)
  • Exhibits98: Data Table on US - Year-over-year growth 2022-2027 (%)
  • Exhibits99: Chart on Germany - Market size and forecast 2022-2027 ($ million)
  • Exhibits100: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
  • Exhibits101: Chart on Germany - Year-over-year growth 2022-2027 (%)
  • Exhibits102: Data Table on Germany - Year-over-year growth 2022-2027 (%)
  • Exhibits103: Chart on China - Market size and forecast 2022-2027 ($ million)
  • Exhibits104: Data Table on China - Market size and forecast 2022-2027 ($ million)
  • Exhibits105: Chart on China - Year-over-year growth 2022-2027 (%)
  • Exhibits106: Data Table on China - Year-over-year growth 2022-2027 (%)
  • Exhibits107: Chart on UK - Market size and forecast 2022-2027 ($ million)
  • Exhibits108: Data Table on UK - Market size and forecast 2022-2027 ($ million)
  • Exhibits109: Chart on UK - Year-over-year growth 2022-2027 (%)
  • Exhibits110: Data Table on UK - Year-over-year growth 2022-2027 (%)
  • Exhibits111: Chart on Japan - Market size and forecast 2022-2027 ($ million)
  • Exhibits112: Data Table on Japan - Market size and forecast 2022-2027 ($ million)
  • Exhibits113: Chart on Japan - Year-over-year growth 2022-2027 (%)
  • Exhibits114: Data Table on Japan - Year-over-year growth 2022-2027 (%)
  • Exhibits115: Market opportunity By Geographical Landscape ($ million)
  • Exhibits116: Data Tables on Market opportunity By Geographical Landscape ($ million)
  • Exhibits117: Impact of drivers and challenges in 2022 and 2027
  • Exhibits118: Overview on Criticality of inputs and Factors of differentiation
  • Exhibits119: Overview on factors of disruption
  • Exhibits120: Impact of key risks on business
  • Exhibits121: Vendors covered
  • Exhibits122: Matrix on vendor position and classification
  • Exhibits123: Adobe Inc. - Overview
  • Exhibits124: Adobe Inc. - Business segments
  • Exhibits125: Adobe Inc. - Key offerings
  • Exhibits126: Adobe Inc. - Segment focus
  • Exhibits127: Alphabet Inc. - Overview
  • Exhibits128: Alphabet Inc. - Business segments
  • Exhibits129: Alphabet Inc. - Key news
  • Exhibits130: Alphabet Inc. - Key offerings
  • Exhibits131: Alphabet Inc. - Segment focus
  • Exhibits132: Alteryx Inc. - Overview
  • Exhibits133: Alteryx Inc. - Product / Service
  • Exhibits134: Alteryx Inc. - Key news
  • Exhibits135: Alteryx Inc. - Key offerings
  • Exhibits136: International Business Machines Corp. - Overview
  • Exhibits137: International Business Machines Corp. - Business segments
  • Exhibits138: International Business Machines Corp. - Key news
  • Exhibits139: International Business Machines Corp. - Key offerings
  • Exhibits140: International Business Machines Corp. - Segment focus
  • Exhibits141: Microsoft Corp. - Overview
  • Exhibits142: Microsoft Corp. - Business segments
  • Exhibits143: Microsoft Corp. - Key news
  • Exhibits144: Microsoft Corp. - Key offerings
  • Exhibits145: Microsoft Corp. - Segment focus
  • Exhibits146: Oracle Corp. - Overview
  • Exhibits147: Oracle Corp. - Business segments
  • Exhibits148: Oracle Corp. - Key news
  • Exhibits149: Oracle Corp. - Key offerings
  • Exhibits150: Oracle Corp. - Segment focus
  • Exhibits151: Qualtrics LLC - Overview
  • Exhibits152: Qualtrics LLC - Product / Service
  • Exhibits153: Qualtrics LLC - Key offerings
  • Exhibits154: Salesforce Inc. - Overview
  • Exhibits155: Salesforce Inc. - Product / Service
  • Exhibits156: Salesforce Inc. - Key news
  • Exhibits157: Salesforce Inc. - Key offerings
  • Exhibits158: SAP SE - Overview
  • Exhibits159: SAP SE - Business segments
  • Exhibits160: SAP SE - Key news
  • Exhibits161: SAP SE - Key offerings
  • Exhibits162: SAP SE - Segment focus
  • Exhibits163: SAS Institute Inc. - Overview
  • Exhibits164: SAS Institute Inc. - Product / Service
  • Exhibits165: SAS Institute Inc. - Key news
  • Exhibits166: SAS Institute Inc. - Key offerings
  • Exhibits167: Tata Consultancy Services Ltd. - Overview
  • Exhibits168: Tata Consultancy Services Ltd. - Business segments
  • Exhibits169: Tata Consultancy Services Ltd. - Key news
  • Exhibits170: Tata Consultancy Services Ltd. - Key offerings
  • Exhibits171: Tata Consultancy Services Ltd. - Segment focus
  • Exhibits172: Telefonaktiebolaget LM Ericsson - Overview
  • Exhibits173: Telefonaktiebolaget LM Ericsson - Business segments
  • Exhibits174: Telefonaktiebolaget LM Ericsson - Key news
  • Exhibits175: Telefonaktiebolaget LM Ericsson - Key offerings
  • Exhibits176: Telefonaktiebolaget LM Ericsson - Segment focus
  • Exhibits177: Teradata Corp. - Overview
  • Exhibits178: Teradata Corp. - Business segments
  • Exhibits179: Teradata Corp. - Key offerings
  • Exhibits180: Teradata Corp. - Segment focus
  • Exhibits181: Thales Group - Overview
  • Exhibits182: Thales Group - Business segments
  • Exhibits183: Thales Group - Key news
  • Exhibits184: Thales Group - Key offerings
  • Exhibits185: Thales Group - Segment focus
  • Exhibits186: Zoho Corp. Pvt. Ltd. - Overview
  • Exhibits187: Zoho Corp. Pvt. Ltd. - Product / Service
  • Exhibits188: Zoho Corp. Pvt. Ltd. - Key offerings
  • Exhibits189: Inclusions checklist
  • Exhibits190: Exclusions checklist
  • Exhibits191: Currency conversion rates for US$
  • Exhibits192: Research methodology
  • Exhibits193: Validation techniques employed for market sizing
  • Exhibits194: Information sources
  • Exhibits195: List of abbreviations