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市场调查报告书
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託管基础设施服务的市场规模和份额分析 - 增长趋势和预测（2023-2028）

Managed Infrastructure Services Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

託管基础设施服务的市场规模预计将从 2023 年的 1063.1 亿美元增长到 2028 年的 1729.4 亿美元，预测期内（2023-2028 年）复合年增长率为 10.22%。Masu。

分析、云、物联网和认知计算等技术趋势正在创造新的业务需求。 公司正在利用这些数字技术来创建创新的业务模式、优化业务流程、增强员工的能力并实现个性化的客户体验。

主要亮点

  • 利用提供专业增值服务（例如应用测试、服务目录创建和专业咨询）的託管服务减少冗余停机时间。 市场开发的基础是各种监控工具和由不同团队管理的多层基础设施。 例如，在BMC的“BMC Helix ITSM”中，系统是集中式的、云原生的、可观察连接的，并且针对AIOps进行了优化。 该解决方案充分暴露来自IT基础设施、应用程序性能、网络性能和云服务监控工具的数据。 此外，团队和个人仪表板是根据每个用户的需求定制的。
  • 基于云的技术的普及和进步正在推动需求并推动市场。 过去几年，服务器故障修復和故障排除等日常任务已被外包，以减少对 IT 的关注，从而充分利用 IT 服务供应商的专业知识。 通过移动和云进行数字化转型的采用正在不断增加，基础设施正在实现现代化。 跟上最新技术改进的需要正在推动组织选择基础设施管理服务。
  • 成本和运营效率的提高以及老化硬件的更换正在推动市场发展。 託管服务具有多项优势，其中最重要的是持续关注运营和业务流程的持续改进。 据思科系统公司称，託管服务可将内部经常性成本降低 30% 至 40%，并将效率提高 50% 至 60%。 此外，随着新的和增强的设备被引入基础设施，旧的硬件并不总是兼容。 随着数据中心运营的增长，硬件可能会成为拖慢运营速度的负债，而不是为运营提供动力的资产。
  • 利润率下降以及对完整性和可靠性的担忧正在限制市场增长。 移动性和云计算等新兴技术正在迅速改变商业格局。 企业必须与这些技术同步，才能为客户提供所需的好处。 当将关键业务基础设施託管外包给其他合作伙伴时，可靠性挑战也会阻碍市场增长。
  • 由于新冠肺炎 (COVID-19) 疫情的影响，企业对远程工作表现出了极大的兴趣。 在政府为阻止冠状病毒传播而实施的关闭期间，随着企业越来越关心维持运营，云服务的使用大幅增长。 大多数公司已经与託管云服务提供商续签了合同，预计云迁移将变得更加普遍，并可能成为企业的推动力。 此外，企业和组织优先考虑将增强现实和机器学习等尖端技术集成到当前的 IT 基础设施中，以推动数字化转型。

託管基础设施服务市场的趋势

云细分市场预计将呈现最高增长

  • 云采用的出现改变了託管基础设施服务提供商 (MISP) 领域，采用了在公共云或私有云上提供技术服务的交付模式。 鑑于云提供的优势，MISP 与云提供商（Google、AWS、Microsoft 等）合作，帮助企业选择合适的云提供商、迁移到云以及管理迁移后的云服务。我正在寻找
  • 随着企业需求的增加，许多公司正在改进其现有的託管云基础设施服务。 例如，2022 年 12 月，瑞士金融公司 Klarpay AG 决定使用 Amazon Web Services 构建其基于云的基础设施。 该公司没有将资源投入到运行数据中心，而是专注于更高价值的活动，例如通过开发可扩展、支持 API 的交易功能等新功能来增强其银行服务。
  • 越来越多的消费者正在使用数字平台，这增加了对数字化持续进步的需求，即通过广泛的网络进行高速数据传输以存储大量数据。Masu。 远程学习、多人游戏、视频会议和直播都是推动 IT 行业消费者群体增长的技术示例。 IT组织需要巨大的服务器和数据存储单元来存储海量数据并提供更好的服务。
  • 增强的云基础设施和支持物联网的生态系统等近期技术趋势为整个美国 IT 行业创造新的业务需求提供了机会，预计疫情期间美国的公有云渗透率将会更高。 此外，富士通还被亚马逊网络服务（AWS）认证为AWS官方託管基础设施提供商合作伙伴，在加速云转型、帮助加速数字化转型以及加速企业和政府创新方面的能力得到了认可。 预计此类情况将在预测期内推动美国各地的市场需求。
託管基础设施服务市场-IMG1

亚太地区市场增长显着

  • 亚太地区的市场增长速度最快，因为它是中国和印度等各国 IT 和 IT 支持服务的主要来源地。 IBEF的数据显示，2018年印度的IT和IT支持的服务业占全球服务采购业务的比例超过55%。
  • 最近，Yotta Infrastructure 于 2019 年 9 月 27 日启用了印度首个超大规模数据中心园区。 近日，NTT公司于2019年7月在印度推出服务，成为印度全球11大ICT服务提供商之一。 NTT 计划为金融服务、製药、电信、能源和公用事业、製造、汽车和技术领域推出服务。
  • 中国正在快速发展，有望成为边缘计算、人工智能、自动驾驶汽车和物联网等新兴 IT 技术的全球领导者。 因此，对託管基础设施服务的需求预计在未来几年将猛增。 最近的举动来自2019年8月的上海，当时政府发布了《关于促进跨国企业区域总部在上海发展的若干意见》，将上海发展为跨国企业总部。 《建议》旨在促进外资对上海服务业的投资。
託管基础设施服务市场-IMG2

託管基础设施服务行业概览

託管基础设施服务市场高度分散，该行业存在许多大型、技术成熟的参与者，预计竞争对手将处于较高水平。 此外，为了维持市场、留住客户，企业正在采取强有力的竞争策略，竞争企业之间的竞争正在加剧。 主要参与者包括富士通有限公司、思科系统公司和戴尔技术公司。 新兴市场近期趋势如下。

2022 年11 月，数字化转型、高性能计算和信息技术基础设施领域的全球领导者Atos 与Amazon.com, Inc. 的子公司Amazon Web Services, Inc. 签订基础设施外包协议，Atos 客户可以加速工作负载迁移到云端并完成数字化转型。 这项业界首创的多年期协议将使 Atos 和 AWS 进一步加强他们的战略合作伙伴关係。 Atos 选择 AWS 作为其首选企业云提供商，AWS 也将 Atos 视为 IT 外包和数据中心转型的战略合作伙伴。 该合作伙伴关係将使 Atos 客户能够通过接收来自 Atos 的业务和技术咨询、数字工程和託管服务来加速他们的云之旅。

其他好处：

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第一章简介

  • 市场定义和范围
  • 调查假设

第二章研究方法

第 3 章执行摘要

第 4 章市场洞察

  • 市场概览
  • 行业利益相关者分析
  • 行业吸引力 - 波特五力分析
    • 供应商的议价能力
    • 消费者议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争公司之间的对抗关係

第五章市场动态

  • 市场驱动因素
    • 越来越多地使用云託管基础设施服务
    • 云技术的传播和进步将推动需求
    • 提高成本和运营效率，更换老化硬件
  • 市场製约因素
    • 利润率下降、集成度和可靠性问题
  • 新冠肺炎 (COVID-19) 对託管基础设施服务市场的影响

第六章市场细分

  • 按部署类型
    • 本地
    • 云
  • 按服务类型
    • 桌面打印服务
    • 服务器
    • 库存
    • 其他
  • 按最终用户
    • BFSI
    • IT/通信
    • 医疗保健
    • 製造业
    • 零售
    • 其他最终用户
  • 地区
    • 北美
      • 美国
      • 加拿大
    • 欧洲
      • 德国
      • 英国
      • 法国
      • 西班牙
      • 欧洲其他地区
    • 亚太地区
      • 中国
      • 日本
      • 印度
      • 澳大利亚
      • 其他亚太地区
    • 拉丁美洲
      • 巴西
      • 墨西哥
      • 阿根廷
      • 其他拉丁美洲地区
    • 中东/非洲
      • 阿拉伯联合酋长国
      • 沙特阿拉伯
      • 南非
      • 其他中东/非洲

第7章竞争格局

  • 公司简介
    • Fujitsu Ltd
    • Cisco Systems Inc.
    • Dell Technologies Inc.
    • IBM Corporation
    • Hewlett Packard Enterprise
    • Microsoft Corporation
    • TCS Limited
    • Canon Inc.
    • Alcatel-Lucent SA（Nokia Corporation）
    • Toshiba Corporation
    • Verizon Communications Inc.
    • Citrix Systems Inc.
    • Deutsche Telekom AG
    • Xerox Corporation
    • Ricoh Company Ltd
    • Lexmark International Inc.
    • Konica Minolta Inc.

第8章 投资分析

第9章 市场机会与将来动向

简介目录
Product Code: 47819

The Managed Infrastructure Services Market size is expected to grow from USD 106.31 billion in 2023 to USD 172.94 billion by 2028, at a CAGR of 10.22% during the forecast period (2023-2028).

Technology trends such as analytics, Cloud, IoT, and Cognitive Computing are creating new business imperatives. Companies are adopting these digital technologies to build innovative business models, optimize business processes, empower their workforce, and personalize the customer experience.

Key Highlights

  • Redundant downtime is reduced through managed services, which offer specialized value-added services like application testing, service catalog creation, and professional consulting. The market's development is aided by various monitoring tools and numerous layers of infrastructure controlled by separate teams. For instance, in BMC's "BMC Helix ITSM" the system is centralized, cloud-native, connected with observability, and optimized for AIOps. This solution fully exposes data from monitoring tools for IT infrastructure, application performance, network performance, and cloud services. Additionally, team and individual dashboards are customized to each user's needs.
  • Technological proliferation and advancement of cloud-based technology boosting the demand is driving the market. Over the past few years, daily operations of break-fix and troubleshooting of servers have been outsourced to reduce their attention over IT, thereby allowing the expertise of IT service vendors. An increase in the adoption of digital transformation with mobility and cloud has led to infrastructure modernization. The need to keep up with the latest technological enhancements has led organizations to opt for infrastructure-managed services.
  • Improved cost and operational efficiency and updates of outdated hardware are driving the market. Managed services offer several benefits, relentless focus on continuous improvement of operational and business processes being the most significant one. According to Cisco Systems, managed services reduce recurring in-house costs by 30-40% and increase efficiency by 50-60%. Moreover, as new and enhanced equipment is introduced to the infrastructure, the old hardware might not always be compatible. As data center operations increase, the hardware could become more of a liability which slows down operations, than an asset that enhances them.
  • Declining profit margins and integration and reliability concerns are restraining the market to grow. Emerging technologies, such as mobility and cloud computing, are rapidly changing the business landscape. Companies have to be in sync with these technologies to deliver desired benefits to the customers. Reliability concerns are also challenging the market to grow when hiring another partner to host critical business infrastructure.
  • Businesses are putting a lot of attention on remote working due to the COVID-19 pandemic. The use of cloud services grew significantly as companies became more concerned with maintaining operations during lockdowns imposed by various governments to stop the spread of the coronavirus. In anticipation of cloud migration becoming more widespread among corporations and, in some cases, even gaining traction, most businesses have already renewed their contracts with managed cloud service providers. Additionally, businesses and organizations prioritized integrating cutting-edge technologies like augmented reality and machine learning into their current IT infrastructure to promote digital transformation.

Managed Infrastructure Services Market Trends

The Cloud Segment is Expected to Exhibit the Highest Growth

  • The advent of cloud deployment has brought changes in the managed infrastructure services providers (MISP) space and made them embrace a delivery model for delivering technology services over a public or private cloud. Considering the advantages the cloud offers, businesses are seeking MISPs that have partnerships with cloud providers (such as Google, AWS, Microsoft, etc.) to choose the right cloud providers, migrate to the cloud, and manage cloud services after the transition.
  • With the increasing demand from enterprises, various companies have made advancements in their existing managed cloud infrastructure service. For instance, in December 2022, the Swiss finance company Klarpay AG decided to use Amazon Web Services to create its cloud-based infrastructure. Instead of spending its resources to operate a data center, the company concentrated on high-value tasks, such as enhancing its banking product by creating new features like scalable and API-enabled transactional capabilities.
  • Increasingly more consumers are using digital platforms, which has increased the demand for ongoing digitalization advancements for high-speed data transport with wide network coverage for large amounts of data storage. Examples of technologies that have accelerated the growth of the consumer base in the IT business include distance learning, multiplayer gaming, videoconferencing, and live streaming. Enormous servers and data storage units are necessary for IT organizations to store large amounts of data and offer improved services.
  • Recent technology trends, such as enhanced cloud infrastructure, IoT enabled ecosystems, have provided opportunities in creating new business imperatives across the US IT sector, and the penetration of public cloud in the United States is predicted to be higher during a pandemic. Additionally, Fujitsu has been recognized by Amazon Web Services (AWS) as an official AWS-managed infrastructure provider partner, thereby validating the company's capabilities in accelerating cloud transformation and helping fast-track digital transformation, and accelerating innovation for enterprises and government. Such instances are expected to fuel the demand of the market across the United States during the forecast period.
Managed Infrastructure Services Market - IMG1

Asia-Pacific Account for a Significant Market Growth

  • Asia-Pacific accounts to hold the highest market growth due to dominating sources of IT and IT-enabled services in various countries such as China and India. According to IBEF, the Indian IT and IT-enabled services industry accounted for over 55% of the global services sourcing businesses in 2018.
  • India most recently got its first hyper-scale data center park on September 27, 2019, where Yotta Infrastructure inaugurated this facility. Also, most recently, In July 2019, NTT Ltd launched its services in India and became the world's top 11 ICT service provider to enter India. NTT plans to introduce an array of services for financial services, pharmaceuticals, telecommunications, energy & utilities, manufacturing, automotive and technology sectors.
  • China is going through rapid development and is set to be the global leader in new emerging IT technologies like Edge computing, Artificial intelligence, Autonomous cars, and IoT. Due to which, there is going to be a surge in demand for managed infrastructure services in the future. The most recent development in August 2019 was from Shanghai, where the Government released the "Several Opinions on Promoting the Development of Multinational Corporation Regional Headquarters in Shanghai" to develop Shanghai as the headquarters for MNCs. This suggestion was made to boost foreign investment in the service sector of Shanghai.
Managed Infrastructure Services Market - IMG2

Managed Infrastructure Services Industry Overview

The managed infrastructure services market is highly fragmented as many large, technologically established players are present in the industry, and the rivalry is expected to be on the higher side. Additionally, in order to sustain in the market and retain their clients, companies are employing powerful competitive strategies, thereby intensifying competitive rivalry in the market. Key players are Fujitsu Ltd, Cisco Systems Inc., Dell Technologies Inc., etc. Recent developments in the market are -

In November 2022, Atos, a global leader in digital transformation, high-performance computing, and information technology infrastructure, and Amazon Web Services, Inc. (AWS), a subsidiary of Amazon.com, Inc., today announced a global Strategic Transformation Agreement. This agreement enables Atos customers with large-scale infrastructure outsourcing contracts to accelerate workload migrations to the cloud and complete digital transformation. With the multiyear, first-in-the-industry deal, Atos and AWS can further their strategic partnership. Atos has chosen AWS as its preferred enterprise cloud provider, and AWS has identified Atos as a strategic partner for IT outsourcing and data center transformation. With the help of this arrangement, Atos' clients may hasten their transitions to the cloud by receiving business and technology advisory, digital engineering, and managed services from Atos.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Market Definition and Scope
  • 1.2 Study Assumptions

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Stakeholder Analysis
  • 4.3 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.3.1 Bargaining Power of Suppliers
    • 4.3.2 Bargaining Power of Consumers
    • 4.3.3 Threat of New Entrants
    • 4.3.4 Threat of Substitute Products
    • 4.3.5 Intensity of Competitive Rivalry

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Increasing use of Cloud Managed Infrastructure Services
    • 5.1.2 Technological Proliferation and Advancement of Cloud Based Technology Boosting the Demand
    • 5.1.3 Improved cost and Operational Efficiency and Update of Outdated Hardware
  • 5.2 Market Restraints
    • 5.2.1 Declining Profit Margins and Integration and Reliability Concerns
  • 5.3 Impact of COVID-19 on Managed Infrastructure Services Market

6 MARKET SEGMENTATION

  • 6.1 By Deployment Type
    • 6.1.1 On-premise
    • 6.1.2 Cloud
  • 6.2 By Services Type
    • 6.2.1 Desktop and Print Services
    • 6.2.2 Servers
    • 6.2.3 Inventory
    • 6.2.4 Other Types
  • 6.3 By End User
    • 6.3.1 BFSI
    • 6.3.2 IT and Telecom
    • 6.3.3 Healthcare
    • 6.3.4 Manufacturing
    • 6.3.5 Retail
    • 6.3.6 Other End Users
  • 6.4 Geography
    • 6.4.1 North America
      • 6.4.1.1 United States
      • 6.4.1.2 Canada
    • 6.4.2 Europe
      • 6.4.2.1 Germany
      • 6.4.2.2 UK
      • 6.4.2.3 France
      • 6.4.2.4 Spain
      • 6.4.2.5 Rest of Europe
    • 6.4.3 Asia-Pacific
      • 6.4.3.1 China
      • 6.4.3.2 Japan
      • 6.4.3.3 India
      • 6.4.3.4 Australia
      • 6.4.3.5 Rest of Asia-Pacific
    • 6.4.4 Latin America
      • 6.4.4.1 Brazil
      • 6.4.4.2 Mexico
      • 6.4.4.3 Argentina
      • 6.4.4.4 Rest of Latin America
    • 6.4.5 Middle East and Africa
      • 6.4.5.1 UAE
      • 6.4.5.2 Saudi Arabia
      • 6.4.5.3 South Africa
      • 6.4.5.4 Rest of Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Fujitsu Ltd
    • 7.1.2 Cisco Systems Inc.
    • 7.1.3 Dell Technologies Inc.
    • 7.1.4 IBM Corporation
    • 7.1.5 Hewlett Packard Enterprise
    • 7.1.6 Microsoft Corporation
    • 7.1.7 TCS Limited
    • 7.1.8 Canon Inc.
    • 7.1.9 Alcatel-Lucent SA (Nokia Corporation)
    • 7.1.10 Toshiba Corporation
    • 7.1.11 Verizon Communications Inc.
    • 7.1.12 Citrix Systems Inc.
    • 7.1.13 Deutsche Telekom AG
    • 7.1.14 Xerox Corporation
    • 7.1.15 Ricoh Company Ltd
    • 7.1.16 Lexmark International Inc.
    • 7.1.17 Konica Minolta Inc.

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS