查看购物车
  • Traditional Chinese
  • English
  • Japanese
  • Korean
封面
市场调查报告书
商品编码
1444108

託管服务：市场占有率分析、产业趋势与统计、成长预测（2024-2029）

Managed Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

价格

※ 本网页内容可能与最新版本有所差异。详细情况请与我们联繫。

简介目录

管理服务市场规模预计到 2024 年为 2809.6 亿美元，预计到 2029 年将达到 4109.2 亿美元，在预测期内（2024-2029 年）复合年增长率为 7.90% 增长。

託管服务 - 市场

随着越来越多的中小企业 (SMB) 考虑外包其非核心业务，中小企业 (SMB) 预计将成为对市场成长产生积极影响的驱动力。据 Datto 称，MSP 客户群平均为 122 家公司，约 60% 的 MSP 客户拥有 1 至 150 名员工。此外，只有 5% 的 MSP 表示其客户员工人数超过 500 人。

主要亮点

  • 託管服务提供了一系列优势，事实证明这些优势对实施此类服务的组织的发展具有积极影响，因为它们使您能够专注于自己的核心专业知识。据估计，成功实施託管服务可以降低 IT 成本 25-45%，并将营运效率提高 45-65%。此外，根据智慧技术解决方案，25% 的组织表示，他们的停机成本平均为每小时 301,000 美元到 400,000 美元。
  • 此外，预计 2022 年将以开发速度部署应用程式。应用程式维护和支援服务对于 IT 中的託管服务至关重要。应用程式效能监控 (APM) 包括针对开发人员的快速回馈机制。前端监控（用于研究使用者行为）、ADTD（用于应用程式发现、追踪和诊断）和 AIOps 分析（用于检测应用程式生命週期模式和异常）都将成为 APM 的一部分。这些解决方案可协助 DevOps 团队更好地分析业务问题。平均修復时间 (MTTR) 缩短。
  • 随着行业要求、标准和消费者需求每天都在变化，公司要求以结果为基础的结果。预先定义或预期的标准必须清晰记录并即时维护。 MSP 将能够使用先进的分析和报告来说明所实施的技术的影响并提供事实资料。
  • 此外，区块链和物联网技术将为託管服务供应商创造更好的机会，因为他们需要专业知识来实施这些技术。为了抓住这些机会、保持相关性并跟上竞争的步伐，託管服务供应商越来越多地利用这些必不可少的技能，以及 AR、VR 和 AI 等其他创新技术。我正在学习。
  • 自COVID-19爆发以来，企业采用的远距工作模式显着增加了对云端基础的解决方案的需求。随着越来越多的 IT 决策者希望利用现代云端环境，计划的运行时间越来越长，并且需要更大的预算。据 Wanclouds 称，美国和英国近一半 (48%) 的 IT 决策者表示，成功完成单一多重云端应用程式迁移的平均时间为 1-2 个月。

託管服务市场的趋势

製造业预计将占据重要市场占有率

  • 在当今科技主导的商业环境中，巨量资料是提高製造商生产力和效率的关键驱动力之一。感测器和连接设备的高采用率以及 M2M通讯的启用显着增加了製造业中产生的资料点的数量。
  • 该行业正在努力快速过渡到可以即时生成和可视化资料的智慧产业。随着从说明分析到预测性分析的演变，业界已经意识到可以从大量资料中获得的好处。製造业的口号是转向基于指标的部门，在该部门中可以根据资料驱动的统计数据的使用来改善决策。
  • 随着工业4.0概念影响製造业生产现场，每个製程点都可以创建资料，如温度、压力、湿度、应力、应变等，製造业产生的资料量不断增加，如滚雪球般成长。 、品质等等。
  • 半导体、消费性电器产品和汽车行业的多种应用要求製造商监控大量变数以确保最终产品的品质。巨量资料分析已成为传统方法的有效解决方案。
  • 大多数中小型製造企业专注于硬体设备，缺乏软体解决方案的专业知识，因此他们将这些巨量资料分析解决方案外包。外包软体服务进一步降低了开支。现场服务管理和 ERP 等其他软体服务的外包预计将在预测期内增加託管服务。

亚太地区预计将成为成长最快的市场

  • 数位转型已成为该国的首要任务，随着越来越多的公司实施正式策略来支持其努力，数位转型正在迅速发展。 2021年1月，中国国务院发布了支持「十四五」期间（2021-2025年）数位经济繁荣发展的提案。根据规划，2025年，我国产业数位转型迈上新台阶，数位公共服务更加全面，数位经济管治结构明显改善。
  • 中国的託管服务供应商专注于透过紧跟最新技术来降低安全风险并优化最终用户的营运。该国的电信业者主要服务託管服务市场。这些公司正在策略性地收购提供託管服务的公司，以增加市场占有率。
  • 此外，由于行业技术的快速发展，印度银行业也发生了重大变化，导致组织采用云端运算服务来解决这些问题。此外，该国的託管储存供应商正在投资开发专用BFSI 行业的整合式云端储存平台。
  • 此外，预计印度政府对智慧城市等实体基础设施的持续大规模投资将为在该国部署资料储存、安全性和网路管理等託管服务创造更多机会。目前，印度的智慧城市计画专注于改造 100 个城市。
  • 2022 年 1 月，毕马威印度公司和 Qualys 宣布建立合作伙伴关係，将 Qualys 解决方案加入毕马威的资安管理服务。毕马威在印度的业界领先且全球认可的网路安全保全服务与Qualys 的世界级网路安全创新相结合，帮助企业保护其网路、应用程式、端点和云端工作负载免受安全漏洞、保护、可见性和合规性的影响。
  • 另一方面，服务业占GDP的比重最大，日本在服务业的管理上扮演多重角色。日本一直是市场经济，是世界第二已开发经济体。目前，该国的重点是製造业，包括混合动力汽车、机器人和光学设备的生产。

託管服务业概述

由于存在多个大型参与者，全球託管服务市场竞争非常激烈。该市场的一些主要参与者包括思科系统公司、IBM 公司、微软公司、富士通有限公司和 Wipro 有限公司。市场参与者正在形成策略合作和伙伴关係，以维持激烈的市场竞争。

2022 年 5 月，安永和 IBM Expand Alliance 宣布决定透过数位创新和提高弹性来支持世界各地的企业。安永和 IBM 建立了新的卓越人才中心 (COE)，以创建资料驱动的人工智慧和混合云端解决方案。我们提供广泛的人才、人力资源、流动性和薪酬转型服务，帮助客户满足吸引、留住和提高员工技能的迫切需求，同时转变其人力资源职能。

2022 年 5 月，IBM 宣布与 Amazon Web Services Inc. (AWS) 签署策略合作协议 (SCA)，计划在 AWS 上以软体即服务 (SaaS) 的形式提供广泛的软体目录。客户使用 AWS 上的 IBM Software 来建置和部署现代、安全且更聪明的工作流程。组织可以在 AWS 上将广泛的 IBM 软体目录作为云端原生服务运行，这样他们就可以快速启动和运作并交付业务价值。

2022 年 1 月，Rackspace Technology 和 BT 宣布达成合作协议，为 BT 的跨国客户转变云端服务。根据协议条款，BT 的混合云端服务将基于 Rackspace Technology 的解决方案，该公司将在 BT资料中心部署该解决方案以及 Rackspace Fabric 管理层。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月分析师支持

目录

第一章 简介

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章市场洞察

  • 市场概况
  • 产业吸引力－波特五力分析
    • 新进入者的威胁
    • 买方议价能力
    • 供应商的议价能力
    • 替代产品的威胁
    • 竞争公司之间的敌意强度
  • 产业价值链分析
  • 评估 COVID-19 对市场的影响

第五章市场动态

  • 市场驱动因素
    • 促进向混合IT 过渡
    • 提高成本和营运效率
  • 市场挑战
    • 整合和监管问题以及可靠性问题

第六章市场区隔

  • 按发展
    • 本地
    • 云
  • 按类型
    • 託管资料中心
    • 安全管理
    • 管理通讯
    • 管理网路
    • 託管基础设施
    • 管理流动性
  • 按公司规模
    • 中小企业
    • 大公司
  • 按最终用户
    • BFSI
    • 资讯科技/通讯
    • 卫生保健
    • 娱乐和媒体
    • 零售
    • 製造业
    • 政府
    • 由其他最终用户
  • 地区
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 英国
      • 德国
      • 法国
      • 其他欧洲国家
    • 亚太地区
      • 中国
      • 印度
      • 日本
      • 其他亚太地区
    • 拉丁美洲
      • 巴西
      • 阿根廷
      • 墨西哥
      • 其他拉丁美洲
    • 中东和非洲
      • 阿拉伯聯合大公国
      • 沙乌地阿拉伯
      • 南非
      • 其他中东和非洲

第七章 竞争形势

  • 公司简介
    • Fujitsu Ltd
    • Cisco Systems Inc.
    • IBM Corporation
    • AT&T Inc.
    • HP Development Company LP
    • Microsoft Corporation
    • Verizon Communications Inc.
    • Dell Technologies Inc.
    • Nokia Solutions and Networks
    • Deutsche Telekom AG
    • Rackspace Inc.
    • Tata Consultancy Services Limited
    • Citrix Systems Inc.
    • Wipro Ltd
    • NSC Global Ltd
    • Telefonaktiebolaget LM Ericsson

第八章投资分析

第九章市场机会与未来趋势

简介目录
Product Code: 52144

The Managed Services Market size is estimated at USD 280.96 billion in 2024, and is expected to reach USD 410.92 billion by 2029, growing at a CAGR of 7.90% during the forecast period (2024-2029).

Managed Services - Market

Small and midsize Businesses (SMB) are expected to be the driving factors that positively impact the market's growth, as more and more SMBs are looking to outsource non-core activities. According to Datto, on average, MSPs report a client base of 122 clients, and about 60% of the MSP's clients have between 1-150 employees. Additionally, only 5% of the MSPs reported clients with over 500 employees.

Key Highlights

  • Managed services offer various benefits that are proven to positively impact the development of the organization that adopts such services as they can focus on their core expertise. It is estimated that successfully deploying managed services will help reduce IT cost by 25-45% and increase operational efficiency by 45-65%. In addition, according to Intelligent Technical Solutions, 25% of organizations said downtime costs averaged between USD 301,000 and USD 400,000 per hour.
  • Moreover, 2022 was expected to be all about application deployments matched to the development speed. The application maintenance and support services will be pivotal to the managed services in IT. Application performance monitoring (APM) will imbibe a quick feedback mechanism for developers. Front-end monitoring (for studying user behavior), ADTD (for application discovery, tracing, and diagnostics), and AIOps analytics (for detecting application lifecycle patterns and anomalies) will all be parts of APM. These solutions will help the DevOps team to analyze business problems better. It will cut down on their mean time to repair (MTTR).
  • With industry requirements, standards, and consumer needs changing daily, businesses are seeking result-based outcomes. They require possession of pre-defined or expected criteria documented clearly, and in real time. The MSP will now be seen using advanced analytics and reporting to state the implemented technologies' impact and present factual data.
  • Further, the Blockchain and IoT technologies are set to create better opportunities for managed services providers, as these organizations require expertise to implement these technologies. To get a hold of these opportunities, stay relevant, and keep up with the competition, managed services providers increasingly acquire essential skill sets for these, among other innovative technologies, like AR, VR, and AI.
  • Since the outbreak of COVID-19, the demand for cloud-based solutions saw significant growth due to remote working models being adopted by enterprises. As more IT decision-makers look to take advantage of modern cloud environments, they are increasingly running into longer project runways and the need for bigger budgets. According to Wanclouds, nearly half (48%) of the US and the UK IT decision-makers say the average time it takes them to complete a single multi-cloud application migration successfully is 1-2 months.

Managed Services Market Trends

Manufacturing is Expected to Hold a Significant Market Share

  • In the current technology-driven business environment, Big Data is one of the manufacturers' primary drivers of productivity and efficiency. With the high rate of adoption of sensors and connected devices and the enabling of M2M communication, there has been a massive increase in the data points that are generated in the manufacturing industry.
  • Industries are pitching hard and fast to switch to a smart industry, where data generation and visualization can become real-time. From descriptive to predictive, the evolution of analytics has made the industry aware of the benefits it can reap from this volume of data. The motto of the manufacturing industry is moving toward a metrics-based sector, which can improve decision-making based on the data-driven use of statistics.
  • With the concept of Industry 4.0 influencing production establishments in the manufacturing industry, the amount of data produced from the manufacturing industry has snowballed, as they have been able to create data from each process point, varying from temperature, pressure, humidity, stress, strain, and quality, among numerous others.
  • There are several applications in the semiconductors, consumer electronics, and the automotive industry, where manufacturers have to monitor numerous variables to ensure the quality of end products. Big Data analytics has emerged as an effective solution to traditional methods.
  • As most small and medium manufacturing industries are more concentrated on hardware equipment and lack expertise in software solutions, they are outsourcing these Big Data analytic solutions. Outsourcing software services are further reducing their expenditure. Outsourcing other software services, such as field service management and ERP, is expected to boost managed services during the forecast period.

Asia-Pacific is Expected to be the Fastest Growing Market

  • Digital transformation has become a top priority in the country and is moving rapidly as more companies are implementing formal strategies to support their efforts. In January 2021, China's State Council released a proposal to help the digital economy flourish throughout the 14th Five-Year Plan period (2021-2025). According to the plan, China's digital transformation of industries will reach a new level by 2025, while digital public services will become more inclusive, and the digital economy governance structure will visibly improve.
  • The managed service providers in China focus on reducing security risks and optimizing operations for the end users by keeping up with the latest technologies. The telecommunication companies in the country majorly offer the managed services market. These companies are also strategically acquiring companies offering managed services to gain more market share.
  • Furthermore, the banking sector in India is experiencing a colossal change due to the rapid evolution of technology in its verticals, which led to the adoption of cloud computing services by organizations to address their issues. Additionally, the managed storage providers in the country are investing in developing an integrated cloud storage platform dedicated to the BFSI sector.
  • Moreover, the ongoing extensive investments by the Indian government toward physical infrastructures, like smart cities, are expected to create more opportunities for deploying managed services, like data storage, security, and network management, in the country. Currently, the Indian smart cities program is focused on transforming 100 cities.
  • In January 2022, KPMG India and Qualys announced a partnership to add Qualys solutions to KPMG's Managed Security service. KPMG's industry-leading and globally recognized cybersecurity services in India will be combined with Qualys' world-class cybersecurity innovations to enable enterprises to protect their network, applications, endpoints, and cloud workloads from security vulnerabilities, provide visibility, and ensure compliance.
  • Whereas, with the service industry taking up the largest portion of its GDP, Japan has much to share in managing the service industry. Japan has always been a market-oriented economy and represents the second-most developed economy in the world. Currently, the country is focusing on the manufacturing sectors, including the production of hybrid vehicles, robotics, and optical instruments.

Managed Services Industry Overview

The global managed services market is very competitive because of the presence of several major players. Some major players in the market are Cisco Systems Inc., IBM Corporation, Microsoft Corporation, Fujitsu Ltd, and Wipro Ltd. The market players are forming strategic collaborations and partnerships to sustain the intense competition in the market.

In May 2022, EY and IBM Expand Alliance announced their decision to help businesses around the world through digital innovation and greater resilience.EY and IBM have established a new Talent Center of Excellence (COE) that will create data-driven AI and hybrid cloud solutions to provide broad talent, HR, mobility, and payroll transformation services helping clients in overcoming the urgent need to attract, retain and upskill their workforce while transforming their HR function.

In May 2022, IBM announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services Inc. (AWS), with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) on AWS that will help customers build and deploy modern, secure, and more intelligent workflows with IBM Software on AWS. Organizations will be able to run a broad array of the IBM Software catalog as cloud-native services on AWS so they can get up and running quickly to deliver business value.

In January 2022, Rackspace Technology and BT announced a partnership agreement to transform BT's multinational customers' cloud services. Under the terms of the agreement, BT's hybrid cloud services will be based on Rackspace Technology's solutions, which the company will deploy in BT data centers along with its Rackspace Fabric management layer.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Threat of New Entrants
    • 4.2.2 Bargaining Power of Buyers
    • 4.2.3 Bargaining Power of Suppliers
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Industry Value Chain Analysis
  • 4.4 Assessment of the Impact of COVID-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Increasing Shift to Hybrid IT
    • 5.1.2 Improved Cost and Operational Efficiency
  • 5.2 Market Challenges
    • 5.2.1 Integration and Regulatory Issues and Reliability Concerns

6 MARKET SEGMENTATION

  • 6.1 Deployment
    • 6.1.1 On-premise
    • 6.1.2 Cloud
  • 6.2 Type
    • 6.2.1 Managed Data Center
    • 6.2.2 Managed Security
    • 6.2.3 Managed Communications
    • 6.2.4 Managed Network
    • 6.2.5 Managed Infrastructure
    • 6.2.6 Managed Mobility
  • 6.3 Enterprise Size
    • 6.3.1 Small and Medium Enterprises
    • 6.3.2 Large Enterprises
  • 6.4 End-user Vertical
    • 6.4.1 BFSI
    • 6.4.2 IT and Telecommunication
    • 6.4.3 Healthcare
    • 6.4.4 Entertainment and Media
    • 6.4.5 Retail
    • 6.4.6 Manufacturing
    • 6.4.7 Government
    • 6.4.8 Other End-User Verticals
  • 6.5 Geography
    • 6.5.1 North America
      • 6.5.1.1 United States
      • 6.5.1.2 Canada
    • 6.5.2 Europe
      • 6.5.2.1 United Kingdom
      • 6.5.2.2 Germany
      • 6.5.2.3 France
      • 6.5.2.4 Rest of Europe
    • 6.5.3 Asia-Pacific
      • 6.5.3.1 China
      • 6.5.3.2 India
      • 6.5.3.3 Japan
      • 6.5.3.4 Rest of Asia-Pacific
    • 6.5.4 Latin America
      • 6.5.4.1 Brazil
      • 6.5.4.2 Argentina
      • 6.5.4.3 Mexico
      • 6.5.4.4 Rest of Latin America
    • 6.5.5 Middle East and Africa
      • 6.5.5.1 United Arab Emirates
      • 6.5.5.2 Saudi Arabia
      • 6.5.5.3 South Africa
      • 6.5.5.4 Rest of Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Fujitsu Ltd
    • 7.1.2 Cisco Systems Inc.
    • 7.1.3 IBM Corporation
    • 7.1.4 AT&T Inc.
    • 7.1.5 HP Development Company LP
    • 7.1.6 Microsoft Corporation
    • 7.1.7 Verizon Communications Inc.
    • 7.1.8 Dell Technologies Inc.
    • 7.1.9 Nokia Solutions and Networks
    • 7.1.10 Deutsche Telekom AG
    • 7.1.11 Rackspace Inc.
    • 7.1.12 Tata Consultancy Services Limited
    • 7.1.13 Citrix Systems Inc.
    • 7.1.14 Wipro Ltd
    • 7.1.15 NSC Global Ltd
    • 7.1.16 Telefonaktiebolaget LM Ericsson

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS