查看购物车
  • Traditional Chinese
  • English
  • Japanese
  • Korean
封面
市场调查报告书
商品编码
1641961

企业协作：市场占有率分析、产业趋势与统计、成长预测（2025-2030 年）

Enterprise Collaboration - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 100 Pages | 商品交期: 2-3个工作天内

价格

※ 本网页内容可能与最新版本有所差异。详细情况请与我们联繫。

简介目录

预计 2025 年企业协作市场规模为 667.9 亿美元，到 2030 年将达到 1,110.2 亿美元，预测期内（2025-2030 年）的复合年增长率为 10.7%。

企业协作-市场-IMG1

企业正在利用虚拟实境、机器人流程自动化和人工智慧机器人等先进工具来提高内部生产力并促进更好的员工互动。据高盛称，到 2025 年，虚拟实境和扩增实境市场的企业和公共部门部分预计将达到约 161 亿美元。 RealSense 和 DORA 等虚拟实境公司正在为负责人提供身临其境型体验。

关键亮点

  • 企业协作工具透过提供员工之间的无缝沟通并提高业务效率和生产力来帮助公司实现业务目标。企业协作工具提供组织之间的资料同步和协作解决方案，包括官方电子邮件、行事历和联络人检查等功能。此外，视讯会议可以帮助员工更积极地交流和共用想法。
  • 人工智慧、物联网和机器学习等先进技术正在企业协作工具中实施，以增强协作能力。基于人工智慧的企业协作工具可以追踪员工的行为和共用的内容，提供生产力查核点，如消费行为、员工保留、办公室利用率和绩效优化。 关联视觉化分析用于为员工提供预测性业务洞察，帮助他们实现业务完成得更快。
  • 预计云端基础的工作负载部署将主要由生成的资料的持续成长推动。各个终端用户产业都会产生大量的资料。资料中心适合那些为了企业协作而必须运行许多应用程式和复杂工作负载的组织。透过所有应用工具可以存取即时资料，您可以提高工作效率。
  • 例如，2022 年 8 月，微软宣布在卡达推出一个新的资料中心区域，这表明微软作为该国提供企业级服务的领先超大规模云端供应商具有巨大潜力。最新的云端资料区域与 Microsoft Azure 和 Microsoft 365 一起推出，让企业能够存取数百种可扩展、高可用性和弹性的云端服务。
  • 越来越多地使用行动装置来操作众多社交网路平台正在推动企业协作市场的成长。很少有人透过电脑造访社交网站；大多数人透过智慧型手机造访。例如在美国，目前超过50%的网路流量来自于行动设备，最新资料预测2026年美国行动网路用户数将达3亿人。
  • 此外，由于智慧型手机的普及，中国、印度等新兴经济体也出现了类似的趋势。这些优势正在推动企业协作市场的成长。爱立信预计，2022年全球智慧型手机行动网路用户数将达到约66亿，到2028年将超过78亿人。印度、中国和美国的智慧型手机行动网路订阅用户数量最多。
  • 资料隐私问题是企业协作市场成长的关键挑战之一。儘管许多公司都注重防范恶意资料骇客攻击和窃取，但资料外洩往往是由于资料安全性的缺乏或意外的误操作所造成的。此外，随着公司走向更具协作性的环境，内部和与外部公司之间的资料交换将会增加。随着企业和员工之间的资料交换增加，越来越需要解决在协作活动期间保护共用资料的挑战。这些挑战在一定程度上阻碍了市场的成长。

企业协作市场趋势

云端基础的部署推动市场成长

预计基于云端基础的工作负载的扩展将主要受到所产生资料的持续增长的推动。许多行业都需要处理大量资料。资料中心适合运行各种应用程式和复杂工作负载以进行企业协作的组织。所有应用工具都可以存取即时资料，从而提高资料中心的生产力。

如今，企业社交协作 (ESC) 解决方案正在将世界各地的人们联繫在一起。社交应用受到科技的限制，在一个部门行之有效的方法在另一个部门可能就行不通了。随着云端运算的出现，整合社交协作解决方案变得更加容易。许多中小型企业正在采用云端运算。采用云端运算可以帮助中小型企业降低硬体、软体、储存和技术人员的成本。它也有利于协作市场的资料可扩展性。

云端基础的平台提供更多功能和特性，因此企业不需要整合、实施和管理多个独立系统。与内部部署相比，云端基础的部署具有这些优势，预计将推动市场成长。据 Flexera Software 称，到 2023 年，47% 的受访者将在 Amazon Web Services (AWS) 上运行大量工作负载。

全球组织的扩张、生产力的提高以及自带设备（BYOD）和物联网的成长趋势是预计推动云端基础的企业协作市场成长的关键因素。云端基础的企业协作解决方案的开发，包括语音通信、音讯会议和社交协作软体，使企业能够高效、快速地协作，维持良好的客户关係，并立即回应询问，从而促进市场成长。

根据印度公司事务部的数据，截至 2022 年 6 月，印度这个南亚国家约有 148 万家註册公司。根据 BetterCloud 的数据，到 2022 年，全球组织将平均使用 130 个云端基础的软体即服务 (SaaS) 应用程式。自 2015 年以来，企业使用的 SaaS 应用程式数量一直在增加，这可能会进一步推动市场成长。

公共云端云和私有云端应用程式的混合环境需要使用正确的工具进行同质云整合。例如，总部位于德国的 T-Systems 在高度安全的私有云端上运行其动态协作服务，完全符合该国严格的资料隐私法。

这推动了新兴国家各领域对应用程式的需求，使得云端安全解决方案更加可行。随着该地区大多数企业采用这些技术服务，云端协作市场的应用范围正在扩大，从而推动了整体市场的成长。

北美市场将实现显着成长

由于 Facebook Inc.、Microsoft Corporation、Google LLC 和 Slack Technologies Inc. 等市场参与企业的存在，北美占据了企业协作市场的大部分份额。这些公司向小型、中型和大型企业提供技术先进的解决方案和产品，透过促进内部和外部沟通来提高生产力。该地区拥有先进的基础设施，这对市场来说是重要的收益驱动力。预计这些因素将在未来几年进一步促进该地区的市场成长。

该地区的公司正在超越公共云端，进入混合 IT 的新时代，即公共云端、私有云端和传统 IT 的结合。透过采用混合云端策略，这些公司正在改善其协作业务的运作方式。

2022 年 6 月，Google Cloud推出了自己的以美国为重点的「Google Public Sector」子公司。该部门向联邦、州和地方政府以及教育机构销售产品。这个最新部门将作为 Google LLC 的子公司运营，并将专注于向美国公共部门客户提供 Google Cloud 技术，包括 Google Cloud Platform 和 Google Workspace。

在当前情况下，资讯透过行动电话、视讯会议、即时通讯等方式共用，并在规定的时间范围内传递。协作沟通显着减少了拥塞并提高了联繫的便利性。为了更好地沟通，企业正在尽一切努力利用云端和协作技术进行互通，这推动了企业协作市场的成长。

据Oberlo称，北美拥有2,250亿社群媒体用户和3,730亿行动用户。这使得企业能够处理笔记、培训资源并共用与其行业相关的最新消息。企业协作解决方案和服务正在该地区广泛采用，尤其是美国是社交、行动、分析和云端 (SMAC) 技术的早期采用者之一。

美国联合部队司令部、美国以及许多地方和州机构等组织开始使用协作技术来建立内部和外部知识库。本公司客製其产品以保持市场竞争力。总部位于美国的Dropbox于2022年8月公布了其企业软体入口网站的最新版本。您可以使用捷径启动应用程序，或使用内建的 Slack讯息和 Zoom 视讯通话。

企业协作产业概览

企业协作市场细分状况良好。虽然主要企业都觊觎较大的份额，但一些较小的参与者也觊觎相当大的市场份额。结果就是企业间竞争敌意激烈。市场参与企业包括微软、华为技术有限公司和 Adob​​e Systems Inc.近期市场走势如下：

2022 年 7 月：微软宣布推出 Microsoft Cloud for Sovereignty，这是一款主要针对欧洲公共部门客户的独特解决方案。微软云端主权的加入使企业能够更好地控制资料，并扩大云端操作和管治程序的透明度。

2022 年 1 月：塔塔咨询服务公司 (TCS) 现已成为新推出的 Microsoft Cloud for Retail 的合作伙伴，并扩大了与超大规模企业的合作。 TCS 将结合其与全球领先零售商合作所获得的深厚行业知识及其多视野云转型框架，帮助零售商利用 Microsoft Cloud for Retail 加速其成长和转型之旅。 Microsoft Cloud for Retail 是一种行业特定的安全云，它结合了由标准资料模型连结的多种 Microsoft 技术，将端到端购物者旅程中的体验与整合的智慧功能连接起来。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章 简介

  • 研究假设和市场定义
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场洞察

  • 市场概况
  • 产业吸引力-波特五力分析
    • 买家的议价能力
    • 供应商的议价能力
    • 新进入者的威胁
    • 企业的竞争
    • 替代品的威胁
  • 产业价值链分析
  • COVID-19 工业影响评估

第五章 市场动态

  • 市场驱动因素
    • API 整合以提高效率
    • 越来越多地使用行动装置进行时间管理
  • 市场问题
    • 有关资料共享的安全性问题

第六章 市场细分

  • 依实施类型
    • 本地
    • 云端基础
  • 按应用
    • 通讯工具
    • 会议工具
    • 调整工具
  • 按最终用户产业
    • 通讯和 IT
    • 旅游与饭店
    • BFSI
    • 零售和消费品
    • 教育
    • 运输和物流
    • 医疗
    • 其他的
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 英国
      • 德国
      • 法国
      • 西班牙
    • 亚洲
      • 中国
      • 日本
      • 印度
      • 韩国
    • 澳洲和纽西兰
    • 拉丁美洲
    • 中东和非洲

第七章 竞争格局

  • 公司简介
    • Microsoft Corporation
    • Huawei Technologies Co. Ltd.
    • Adobe Systems Inc.
    • SAP SE
    • IBM Corporation
    • Atlassian Corporation PLC
    • Slack Technologies Inc.
    • TIBCO Software Inc.
    • Polycom Inc.
    • Salesforce.Com Inc.
    • Mitel LLC
    • Cisco System Inc.
    • Zoho Corporation Pvt. Ltd.
    • Jive Software
    • Axero Solutions LLC

第八章投资分析

第九章：市场的未来

简介目录
Product Code: 63663

The Enterprise Collaboration Market size is estimated at USD 66.79 billion in 2025, and is expected to reach USD 111.02 billion by 2030, at a CAGR of 10.7% during the forecast period (2025-2030).

Enterprise Collaboration - Market - IMG1

Enterprises utilize advanced tools like virtual reality, robotic process automation, and artificial intelligence bots to augment internal productivity and promote better employee communication. According to Goldman Sachs, the virtual and augmented reality market's enterprise and public sector segments are expected to account for around USD 16.1 billion by 2025. Virtual reality companies, such as RealSense and DORA, offer immersive experiences for the boardroom.

Key Highlights

  • Enterprise collaboration tools help firms by providing seamless communication between employees and improving their operational efficiency and productivity, helping them meet their business goals. Enterprise collaboration tools provide data synchronization and collaboration solutions across organizations and include features such as checking official emails, calendars, and contacts. Furthermore, video conferencing helps to give the employees more engaging communication and sharing of ideas.
  • Advanced technologies such as AI, IoT, and ML are being implemented into enterprise collaboration tools to enhance collaborative capabilities. AI-based enterprise collaboration tools can track the activities of employees and the contents being shared and are used to deliver anticipated business insights to the employees and help get the work done quicker by correlating visual analytics with production checkpoints such as consumer behavior, employee retention, office utilization, and performance optimization.
  • The cloud-based deployment of workloads is anticipated to be primarily driven by the consistent growth in the generated data. Various end-user industries are dealing with a massive volume of data being generated. The data centers are more suited for an organization that has to run many applications and complex workloads for enterprise collaboration. It also enables high productivity, with access to real-time data with all application tools.
  • For instance, in August 2022, Microsoft announced the launch of its new data center region in Qatar, marking a significant possibility for Microsoft as the most significant hyperscale cloud provider to offer enterprise-grade services in the country. The latest cloud data center region launches with Microsoft Azure and Microsoft 365, giving organizations access to hundreds of scalable, highly available, and resilient cloud services.
  • The growing usage of mobile devices to operate numerous social networking platforms boosts the enterprise collaboration market growth. It is observed that few people access social networking sites via computers, while most people use smartphones to access these websites. For instance, recently, more than 50% of web traffic in the United States originated from mobile devices, and according to the latest data, mobile internet users in the United States are forecast to reach 300 million by 2026.
  • Furthermore, emerging economizing, such as China and India, are also experiencing a similar trend, owing to the increasing usage of smartphones due to their easy accessibility. These advantages are propelling the growth of the enterprise collaboration market. According to Ericsson, smartphone mobile network subscriptions worldwide reached almost 6.6 billion in 2022 and are forecast to exceed 7.8 billion by 2028. India, China, and the U.S. have the highest smartphone mobile network subscriptions.
  • Data privacy concern is one of the significant challenges for the growth of the enterprise collaboration market. While many enterprises focus on preventing malicious data hacking and theft, data breaches are most commonly caused due to lack of data security or accidental mishandling. Furthermore, as enterprises step toward a more collaborative environment, the exchange of data increases, both within the company and with external enterprises. With the increasing data exchange among enterprises and employees, there is a growing need to address the challenges of safeguarding shared data during collaboration activities. Such challenges are hampering the market growth at a certain level.

Enterprise Collaboration Market Trends

Cloud-based Deployment to Increase the Market Growth

Cloud-based deployment to workload is expected to be primarily driven by the consistent growth in the data generated. Several industry verticals are dealing with a massive volume of data. A data center is better suited for an organization that runs many kinds of applications and complex workloads for enterprise collaboration. It enables high productivity, with access to real-time data with all application tools.

Enterprise social collaboration (ESC) solutions have connected people worldwide in recent years. Social applications have been limited by technology and may work fine for one department but not for another. The advent of the cloud makes integrating social collaboration solutions more effortless. Most SMEs (small and medium enterprises) are adopting cloud deployment, as these solutions help SMEs avoid hardware, software, storage, and technical staff costs. It also helps in the scalability of data in the collaboration market.

The market players deliver cloud-based platforms with more features and functionality, avoiding organizations needing to integrate, implement, and manage several standalone systems. Such advantages of cloud-based deployment over on-premises are expected to boost the market growth. According to Flexera Software, in 2023, 47% of respondents are already running significant workloads on Amazon Web Services (AWS).

The expansion of organizations globally, increased productivity, and growth in the trend of bringing devices (BYOD) and the IoT are some significant factors expected to boost the growth of the cloud-based enterprise collaboration market. With the development of cloud-based Enterprise collaboration solutions, including telephony, teleconferences, and social collaboration software, enterprises collaborate efficiently and rapidly, maintain good relationships with clients, and immediately respond to queries, allowing market growth.

According to the Ministry of Corporate Affairs (India), as of June 2022, there were around 1.48 million registered companies in the South Asian country of India. In addition, According to BetterCloud, In 2022, organizations worldwide were using an average amount of 130 cloud-based software as a service (SaaS) applications. Since 2015, the number of SaaS apps enterprises use has constantly increased, which may further drive market growth.

Hybrid landscapes of public and private cloud applications require integration in a homogeneous cloud coordinated with the right tools. For instance, a German-based company, T-Systems, operates dynamic services for collaboration in the high-security private cloud, fully compliant with the country's strict data privacy and protection laws.

Therefore, the growing demand for applications across various sectors in emerging economies also boosts viability, providing relevant cloud security solutions. As most enterprises across regions engage in these technology services, the usage of the cloud collaboration market expands and drives the growth of the overall market.

North America to Experience Significant Market Growth

North America significantly holds the market share in the enterprise collaboration market due to the presence of market players such as Facebook Inc., Microsoft Corporation, Google LLC, and Slack Technologies Inc. These organizations provide technologically advanced solutions and products to small- and large-scale companies to boost their productivity by facilitating enhanced internal and external communications. This region has an advanced infrastructure capability, which has led it to become a significant revenue generator for the market. Such factors would further augment regional market growth in the coming years.

Companies in the region are moving beyond the public cloud and stepping into a new era of hybrid IT, which combines public cloud, private cloud, and traditional IT. These organizations have implemented a hybrid cloud strategy as it helps improve how they run their collaboration business.

In June 2022, Google Cloud launched a unique 'Google Public Sector' subsidiary focusing on the United States. The division will sell to national, state, and local governments and educational associations. This latest division will serve as a subsidiary of Google LLC and will specialize in bringing Google Cloud technologies, including Google Cloud Platform and Google Workspace, to US public sector customers.

In the current scenario, information is shared using mobile phones, video conferencing, instant messenger, and others that deliver information within a stipulated time. With collaborative communication, the congestion overload is reduced significantly, thus providing ease of contact. For better communication, firms are making every effort to have cloud and collaboration technology mutually available, which drives the growth of the Enterprise Collaboration Market.

According to Oberlo, North America has 225 billion social media users and 373 billion mobile subscriptions. This will enable enterprises to process memos and training resources and share industry-relevant news updates. Enterprise collaboration solutions and services have gained wide adoption in the region, particularly in the US, as the nation has been one of the earliest adopters of Social, Mobile, Analytics, and Cloud (SMAC) technologies.

Organizations such as the US Joint Forces Command, the US Department of Defense, and many local and state agencies have started to use collaborative technologies to build internal and external knowledge repositories. Companies are customizing their offerings to stay competitive in the market. US-based Dropbox announced its more recent version in August 2022, an enterprise software portal. It allows users to launch apps with shortcuts and use built-in Slack message-sending and Zoom video calls.

Enterprise Collaboration Industry Overview

The enterprise collaboration market is favorably fragmented. The top players aim for a large share of the market, while the numerous smaller players aim for a substantial pie of the market. This results in intense rivalry and competition. Key participants in the market are Microsoft Corporation, Huawei Technologies Co. Ltd, Adobe Systems Inc., etc. Some of the recent developments in the market are -

July 2022: Microsoft introduced the launch of the Microsoft Cloud for Sovereignty, a unique solution for public sector customers, mainly in Europe. With the addition of Microsoft Cloud for Sovereignty, companies will have greater control over their data and expanded transparency to the operational and governance procedures of the cloud.

January 2022: Tata Consultancy Services (TCS) is currently a partner for the newly-launched Microsoft Cloud for Retail, expanding its collaboration with the hyper-scale. TCS will combine its deep industry knowledge from working with significant retailers worldwide and its multi-horizon cloud transformation framework to assist retail clients in accelerating their growth and transformation journeys using Microsoft Cloud for Retail. Microsoft Cloud for Retail is a secure industry-specific cloud that combines various Microsoft technologies linked by a standard data model to connect experiences across the end-to-end shopper journey with integrated and intelligent capabilities.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHT

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Buyers
    • 4.2.2 Bargaining Power of Suppliers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitute Products
  • 4.3 Industry Value Chain Analysis
  • 4.4 Assessment of COVID-19 impact on the industry

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 API Integration for Greater Efficiency
    • 5.1.2 Increase in Usage of Mobile Devices for Time Management
  • 5.2 Market Challenges
    • 5.2.1 Security Concerns in Data Collaboration

6 MARKET SEGMENTATION

  • 6.1 By Deployment Type
    • 6.1.1 On-premise
    • 6.1.2 Cloud-based
  • 6.2 By Application
    • 6.2.1 Communication Tools
    • 6.2.2 Conferencing Tools
    • 6.2.3 Coordination Tools
  • 6.3 By End-user Industry
    • 6.3.1 Telecommunications and IT
    • 6.3.2 Travel and Hospitality
    • 6.3.3 BFSI
    • 6.3.4 Retail and Consumer Goods
    • 6.3.5 Education
    • 6.3.6 Transportation and Logistics
    • 6.3.7 Healthcare
    • 6.3.8 Other End-user Industries
  • 6.4 By Geography
    • 6.4.1 North America
      • 6.4.1.1 United States
      • 6.4.1.2 Canada
    • 6.4.2 Europe
      • 6.4.2.1 United Kingdom
      • 6.4.2.2 Germany
      • 6.4.2.3 France
      • 6.4.2.4 Spain
    • 6.4.3 Asia
      • 6.4.3.1 China
      • 6.4.3.2 Japan
      • 6.4.3.3 India
      • 6.4.3.4 South Korea
    • 6.4.4 Australia and New Zealand
    • 6.4.5 Latin America
    • 6.4.6 Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Microsoft Corporation
    • 7.1.2 Huawei Technologies Co. Ltd.
    • 7.1.3 Adobe Systems Inc.
    • 7.1.4 SAP SE
    • 7.1.5 IBM Corporation
    • 7.1.6 Atlassian Corporation PLC
    • 7.1.7 Slack Technologies Inc.
    • 7.1.8 TIBCO Software Inc.
    • 7.1.9 Polycom Inc.
    • 7.1.10 Salesforce.Com Inc.
    • 7.1.11 Mitel LLC
    • 7.1.12 Cisco System Inc.
    • 7.1.13 Zoho Corporation Pvt. Ltd.
    • 7.1.14 Jive Software
    • 7.1.15 Axero Solutions LLC

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET