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市场调查报告书
商品编码
1592798
逆向物流的全球市场的评估:各退货类型,各类服务,各终端用户,各地区,机会,预测(2017年~2031年)Reverse Logistics Market Assessment, By Return Type, By Services, By End-user, By Region, Opportunities and Forecast, 2017-2031F |
全球逆向物流市场规模预计将从 2023 年的 7151 亿美元增至 2031 年的 15117 亿美元,2024-2031 年预测期内的复合年增长率为 4.93%。由于电子商务的兴起、更严格的环境法规以及消费者对永续实践的期望,市场正在快速成长。公司知道高效率的逆向物流可以提高顾客满意度和忠诚度。环境问题和监管压力迫使企业专注于回收和负责任地处理退货,以减少浪费并促进循环经济。人工智慧和自动化等技术进步正在简化逆向物流,使企业能够更轻鬆地管理退货、再製造产品和回收材料,并提高其获利能力。随着永续性成为各行业的优先事项,逆向物流为企业提供了一个机会,使其能够根据不断变化的消费者价值观展示企业责任。
2023 年 10 月,美国联合包裹服务公司 (United Parcel Service of America, Inc.) 宣布将从 PayPal 收购 Happy Returns,这是一家美国逆向物流公司,以无摩擦、无箱、无标籤退货而闻名。此次收购将扩大 UPS 的退货业务范围、增强其数位解决方案,并在美国各地提供超过 12,000 个便利的投递地点。 Happy Returns 为超过 800 家商家的客户提供服务,透过其软体和逆向物流作业简化退货流程,确保无忧体验。此次收购旨在利用 UPS 广泛的网络,降低电子商务成本并创建更永续的供应链,从而改变退货行业。此次收购将透过简单、经济高效且环保的退货解决方案简化退货流程、提高营运效率并促进永续发展,从而支持逆向物流市场。
本报告提供全球逆向物流市场相关调查分析,提供市场规模与预测,市场动态,主要企业的形势等资讯。
Global reverse logistics market is projected to witness a CAGR of 4.93% during the forecast period 2024-2031, growing from USD 715.10 billion in 2023 to USD 1051.17 billion in 2031. The market is growing rapidly due to increased e-commerce activity, stricter environmental regulations, and consumer expectations for sustainable practices. Companies recognize that efficient reverse logistics can increase customer satisfaction and loyalty as customers prefer hassle-free return options. Environmental concerns and regulatory pressures are forcing companies to focus on recycling and responsible disposal of returned goods to reduce waste and promote a circular economy. Technological advances, such as AI and automation, are streamlining reverse logistics, making returns management, product remanufacturing, and material recycling more feasible and profitable for companies. As sustainability becomes a priority across industries, reverse logistics offer companies an opportunity to demonstrate corporate responsibility aligning with evolving consumer values.
In October 2023, United Parcel Service of America, Inc. announced its acquisition of Happy Returns from PayPal, a reverse logistics company based in the United States known for frictionless no-box, no-label returns. This move will expand UPS's returns footprint and enhance its digital solutions, offering over 12,000 convenient drop-off locations in the United States. Happy Returns, which serves over 800 merchant customers, simplifies the returns process through its software and reverse logistics operations, ensuring a hassle-free experience. By leveraging UPS's extensive network this acquisition aims to transform the returns industry by reducing e-commerce costs and creating a more sustainable supply chain. This acquisition helps the reverse logistics market by streamlining returns improving operational efficiency and promoting sustainability through easy, cost-effective, and eco-friendly return solutions.
Rise in E-commerce Return to Fuel the Reserve Logistics Market Growth
The growth of the reverse logistics market is primarily driven by increasing e-commerce revenues. Online shopping has made it easier for consumers to purchase and try products, leading to higher return rates, especially for clothing, shoes, and electronics. Customers can order several articles to return those that do not satisfy their expectations, so the return rate of electronic commercial transactions may be much higher than conventional retail. The increase in this income was quick and economically effective, creating a high demand for the effective processing of these products. Many companies are investing in enhanced reverse logistics systems to improve customer satisfaction by simplifying the returns process and reducing costs. E-commerce continues to grow globally, and the demand for optimized reverse logistics will increase, making it a critical part of the modern retail supply chain.
In October 2023, Blue Yonder Group, Inc. announced its intent to acquire Doddle Parcel Services Ltd., a technology company specializing in first and last-mile solutions, to enhance its reverse logistics capabilities. This acquisition will integrate Doddle's self-service return kiosks and pick-up and drop-off networks with Blue Yonder's supply chain offerings, enabling a comprehensive end-to-end logistics solution. By leveraging Doddle's expertise in returns management, Blue Yonder aims to improve customer experiences, reduce costs, and build more sustainable supply chains. This move addresses the growing importance of efficient reverse logistics in e-commerce, which helps retailers and logistics providers manage returns more effectively and sustainably.
Sustainability Initiatives to Drive the Global Reverse Logistics Market Growth
The rising need for sustainability initiatives is driving the growth of the reverse logistics market. Companies reduce the percentage of waste products and their negative impact on the environment through responsible disposal, recycling, and refurbishing of products. Reverse logistics is helping manage returns and reuse with approaches that significantly minimize landfill waste while supporting circular economy practices. Effective reverse logistics can recover material worth from returned or obsolete products, resell refurbished items, or properly dispose of unrecycled material. Sustainability is a major focus, along with environmental goals, brand image, and expectations built through eco-conscious consumers. Moreover, a strict regulatory mechanism by governments for waste management encourages business houses towards more environmentally friendly measures, leading to an additional positive impact on the need for efficient reverse logistics systems. Therefore, sustainable measures are contributing to the expansion of the reverse logistics market.
In January 2024, Accenture completed the acquisition of Onprosess Technology India Private Limited, a supply chain-managed service provider specializing in reverse logistics. This acquisition enhances Accenture's supply chain delivery capabilities, integrating after-sales operations to improve operational efficiency and customer experience. OnProcess brings extensive expertise in automating reverse logistics processes, leveraging AI and data-driven decision-making to create more circular operations. This move supports Accenture's goal of offering comprehensive, sustainable supply chain solutions that reduce waste and optimize inventory management, meeting the growing demand for efficient and eco-friendly logistics. This acquisition helps the reverse logistics market by advancing sustainable practices, improving operational efficiency, and leveraging technology to handle complex service challenges, thus supporting a more circular economy.
Retail Segment to Dominate the Reverse Logistics Market Share
Retail segment forms the leading contribution to reverse logistics, mainly driven by the increases in e-commerce return rates. After online sales, retailers continue experiencing a rise in return rates for goods sold, especially in clothing, electronics, and accessories. Therefore, reverse logistics systems must be effective in ensuring that returns are restocked, refurbished, resold, or recycled. This would result in increased customer dissatisfaction regarding hassle-free returns and, consequently, demands for reverse logistics solution. The ultimate objective of sustainability initiatives for retail, including waste reduction and reuse of products, underlines the relevance of reverse logistics. Retailing will continue being the dominant force in the reverse logistics market while constantly striving for optimized operations, cost reduction, sustainability, and customer friendly approaches.
In September 2023, The National Retail Federation (NRF) announced its acquisition of the Reverse Logistics Association to support sustainable practices in the retail industry. This move announced during the RLA Leadership Summit aims to enhance NRF's commitment to the circular economy by leveraging RLA's expertise in reverse logistics. By managing the collecting, sorting, repairing and refurbishing of products for resale or recycling this acquisition helps NRF promote sustainability, reduce waste, and improve the supply chain's overall efficiency. This partnership is set to provide NRF members with innovative real-world solutions and drive the evolution of the global supply chain.
North America to Dominate Reverse Logistics Market Share
North America is the largest market for reverse logistics because of several key factors, one of them being the United States. The main reason for this is the high volume of transactions in e-commerce in the region, along with a corresponding high rate of product returns, especially for sectors such as apparel, electronics, and consumer goods. In light of the fact that increasing volumes of customers are shopping through e-commerce, retailers and companies such as Amazon, Walmart, and Best Buy depend upon reverse logistics systems to deal with returns, restore products, and ensure that all the recycled materials are processed. Companies in North America have encouraged sustainability initiatives, which led the companies to implement greener practices such as product refurbishing, recycling, and waste reduction, boosting the demand for reverse logistics. The region consist of advanced infrastructure, modern technology, and regulating policies that support efficient logistics operations. These factors, put together with a growing emphasis on consumer satisfaction and cost efficiency, have cemented North America's dominance in the global reverse logistics market.
In May 2023, DB SCHENKER launched its new Circular Economy Logistics product line, focusing on returns, repairs, and refurbishment of electronic devices to support sustainability ambitions and business value. This initiative, introduced at Transport Logistic in Munich, positions DB Schenker as a leader in modular reverse management operations. Handling over ten million devices annually, including printers, smartphones, and server structures, the company excels in return initiation and repair processing, with environmentally friendly practices like low carbon warehousing. This move supports global manufacturers' ESG missions and is expected to double the circular economy market size by promoting efficient, sustainable supply chains. This will help the reverse logistics market by enhancing sustainability, reducing waste, and improving operational efficiency through a comprehensive, environmentally friendly approach to handling returns and refurbishments.
Future Market Scenario (2024 - 2031F)
The integration of AI, machine learning, and blockchain will enhance transparency, efficiency, and predictive capabilities in reverse logistics processes.
Growing environmental awareness and stricter regulations will drive companies to adopt sustainable practices, promoting recycling, refurbishing, and minimizing waste.
Online shopping continues to increase the demand for efficient reverse logistics solutions, necessitating streamlined return processes and better customer experiences.
Companies will form more strategic partnerships and invest in innovations to expand their service offerings, improve operational efficiency, and meet evolving consumer expectations.
Key Players Landscape and Outlook
Companies in the reverse logistics market are embracing digital transformation and sustainable practices to be afloat in this highly competitive sector. In fact, more investment has been made in highly advanced technologies, such as AI and machine learning, in recent times, leading to more transparent, trackable, and efficient ways of returns processing, hence reducing the cost of such returns and preventing delays, owing to automation of complex tasks in the reverse logistics market. Sustainability forms another focus area as companies are engaging in environmentally friendly operations through transport optimization, waste reduction, and the promotion of refurbishing and recycling of products. Partnerships with the e-commerce sites are increasing as most consumers demand an easy return process. Other companies have expanded their services to add value solutions to their list, which comprises repair and refurbishment programs that extend the life of products or goods and minimize waste. Most companies improve the return experience through a customer-centric approach, thus making returns faster and hassle-free and increasing customer satisfaction. All these together enable such companies to survive in the competitive market.
In February 2024, Loop Returns introduced new services to enhance efficiency for merchants and logistics providers, including features that share enriched data between Loop and merchant warehouses. These improvements aim to speed up return processing, lower shipping costs, reduce unnecessary returns, and improve sustainability. According to the company's CEO, optimizing reverse logistics is crucial for long-term success. Despite more merchants charging for returns, customer behavior hasn't changed significantly, as they value an exceptional return experience. This development helps the reverse logistics market by offering intelligent, cost-saving, and sustainable solutions for handling returns efficiently.
All segments will be provided for all regions and countries covered
Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.