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封面
市场调查报告书
商品编码
1159346

医疗保健BPO的全球市场(2022年～2028年)

Healthcare BPO Market 2022-2028
出版日期: | 出版商: Orion Market Research | 英文 125 Pages | 商品交期: 2-3个工作天内

价格

全球医疗保健BPO的市场规模在预测期间内预计将以9.3％的大幅年复合成长率增长。据推测，新兴国家将医疗成本降至最低的压力越来越大，这是推动市场增长的主要因素之一。随着印度、中国、日本和美国等新兴国家的医疗成本不断上升，医疗机构纷纷采用外包服务来提高生产力和降低成本。在医疗保健等竞争激烈的行业中，公司需要考虑削减成本的方法，而外包对许多医疗保健公司起着关键作用。

本报告提供全球医疗保健BPO市场相关调查，提供市场概要，以及竞争情形，各市场区隔的市场，各地区分析，及企业简介等资讯。

目录

第1章 报告概要

第2章 市场概要与考察

  • 调查范围
  • 分析师的考察和目前市场趋势

第3章 竞争情形

  • 主要企业分析
  • Accenture Plc.
  • GeBBS Healthcare Solutions, Inc.
  • IBM Corp.
  • 主要策略分析
  • COVID-19对主要企业带来的影响

第4章 市场区隔

  • 全球医疗保健BPO市场:各类支付服务
    • 分析·欺诈管理服务
    • 申请·帐号管理服务
    • 申请管理服务
    • 人事服务
    • 前端服务和后勤部门业务的整合
    • 会员管理服务
    • 供应商管理服务
  • 全球医疗保健BPO市场:各类医药品服务
    • 製造服务
    • 非临床服务
    • 研究开发
  • 全球医疗保健BPO市场:各类供应商服务
    • 财务·会计
    • 医疗费的申请
    • 医疗事务
    • 医学记录的转印

第5章 地区分析

  • 北美
    • 美国
    • 加拿大
  • 欧洲
    • 英国
    • 德国
    • 义大利
    • 西班牙
    • 法国
    • 其他欧洲
  • 亚太地区
    • 中国
    • 印度
    • 日本
    • 韩国
    • 其他亚太地区
  • 全球其他地区

第6章 企业简介

  • Allscripts Healthcare, LLC
  • Capgemini Services SAS
  • Cognizant Technology Solutions Corp.
  • Dynamic Healthcare Systems, Inc.
  • Genpact Ltd.
  • Infosys Ltd.
  • Lonza Group Ltd.
  • Parexel International Corp.
  • IQVIA
  • Sutherland Global Services, Inc.
  • Tata Consultancy Services
  • United Health Group
  • Wipro Ltd.
  • Xerox Holdings Corp
Product Code: OMR2026469

Global Healthcare BPO Market Size, Share & Trends Analysis Report by Payer Services (Analytics and Fraud Management Services, Billing and Accounts Management Services, Claims Management Services, Hr Services, Integrated Front-End Services and Back Office Operations, Member Management Services, Provider Management Services), by Pharmaceuticals Services (Manufacturing Services, Non-Clinical Services, Research And Development), and by Provider Services (Finance and Accounts, Medical Billing, Medical Coding, Medical Transcriptions) Forecast Period (2022-2028)

The global healthcare BPO market is anticipated to grow at a substantial CAGR of 9.3% during the forecast period. Increasing pressure to minimize the healthcare cost in emerging countries are estimated to be one of the major factors that are driving the growth of the market. The world economic forum and OECD predicts that Brazil, Russia, India, China and Southeast Asia will see 117% increase in health spending over next decade, while the US health expenditure is expected to increase by $3.5 trillion between 2010 and 2040. Due to the increasing healthcare cost in emerging economies such as India, China, Japan and the US, healthcare organizations are adopting outsourcing services for increasing productivity and reducing all over costs. For an industry as competitive as healthcare, businesses need to look at ways of reducing expenses, and for many healthcare businesses, outsourcing plays a critical role.

However, data security and confidentiality concern and fear of losing vision and control over business process are the major restraints that are hindering the growth of the market. Besides these constraints, improving healthcare infrastructure in emerging economies coupled with the implementation of the ICD-10 Codes are estimated to develop numerous growth opportunities for the market during the forecast period.

The global healthcare BPO market is segmented based on the payer services, pharmaceuticals services and provider services. Based on the payer services, the market is segmented into analytics and fraud management services, billing and accounts management services, claims management services, hr services, integrated front-end services and back office operations, member management services, provider management services. Based on, the pharmaceuticals services the market is sub-segmented into the manufacturing services, non-clinical services, research and development. Further, on the basis of provider services, the market is sub-segmented into finance and accounts, medical billing, medical coding, medical transcriptions. The above-mentioned segments can be customized as per the requirements. Based on provider services, research & development is expected to be the fastest growing segment during the forecast period. The pharmaceutical industry is greatly benefited by the significant research and development done at several labs. The healthcare industry benefits considerably from the vast and in-depth information collected and analyzed by the expert marketing research team. The information is then analyzed by the veterans in the medical field to take significant decisions. Outsourcing R&D provides a broad spectrum of support services to pharmaceutical companies and healthcare companies in the Pharma market research field so that they can concentrate on core activities of research and development and production. The services include medical writing services, information mining, numerical data mining, and patent landscape analysis.

Geographically market is segmented into North America, Europe, Asia Pacific, and the Rest of the World. Asia Pacific is estimated to be the fastest growing region in the market owing to improving healthcare infrastructure in the market. Presence of the key players (such as TCS, Infosys, and Wipro) and availability of skilled professionals for low cost in the region are also one of the major factors that are driving the growth of the market in the region.

The major companies serving the global Healthcare BPO market include Finance and Accounts, Medical Billing, Medical Coding, Medical Transcriptions, Accenture Plc., GeBBS Healthcare Solutions, Inc., IBMIbm Corp., Allscripts Healthcare, LLC, Capgemini Services SAS, and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. For instance, In 2021, Intellinetics, Inc., a cloud-based document solutions provider, announced the launch of its new Business Process Outsourcing (BPO) services to meet the evolving needs of existing customers and expand its service offering into other markets.

Research Methodology

The market study of the global Healthcare BPO market is incorporated by extensive primary and secondary research conducted by the research team at OMR. Secondary research has been conducted to refine the available data to breakdown the market into various segments, derive total market size, market forecast, and growth rate. Different approaches have been worked on to derive the market value and market growth rate. Our team collects facts and data related to the market from different geography to provide a better regional outlook. In the report, the country-level analysis is provided by analyzing various regional players, regional tax laws and policies, consumer behavior, and macro-economic factors. Numbers extracted from secondary research have been authenticated by conducting proper primary research. It includes tracking down key people from the industry and interviewing them to validate the data. This enables our analyst to derive the closest possible figures without any major deviations in the actual number. Our analysts try to contact as many executives as possible, managers, key opinion leaders, and industry experts. Primary research brings authenticity to our reports.

Secondary Sources Include:

  • Financial reports of companies involved in the market.
  • Whitepapers, research papers, and news blogs.
  • Company websites and their product catalog.

The report provides an in-depth analysis of market size, intended quality of the service preferred by consumers. The report will serve as a source for a 360-degree analysis of the market thoroughly integrating different models.

Market Segmentation

1. Global Healthcare BPO Market Research and Analysis by Payer Services

2. Global Healthcare BPO Market Research and Analysis by Pharmaceuticals Services

3. Global Healthcare BPO Market Research and Analysis by Provider Services

The Report Covers:

  • Comprehensive Research Methodology of the global healthcare BPO market.
  • This report also includes a detailed and extensive market overview with key analyst insights.
  • An exhaustive analysis of macro and micro factors influencing the market guided by key recommendations.
  • Analysis of regional regulations and other government policies impacting the global healthcare BPO market.
  • Insights about market determinants that are stimulating the global healthcare BPO market.
  • Detailed and extensive market segments with the regional distribution of forecasted revenues.
  • Extensive profiles and recent developments of market players.

Table of Contents

1. Report Summary

  • Current Industry Analysis and Growth Potential Outlook
  • Impact of COVID-19 on the Global Healthcare BPO Market
  • Recovery Scenario of Global Healthcare BPO Market
  • 1.1. Research Methods and Tools
  • 1.2. Market Breakdown
    • 1.2.1. By Segments
    • 1.2.2. BY Region

2. Market Overview and Insights

  • 2.1. Scope of the Report
  • 2.2. Analyst Insight & Current Market Trends
    • 2.2.1. Key Findings
    • 2.2.2. Recommendations
    • 2.2.3. Conclusion

3. Competitive Landscape

  • 3.1. Key Company Analysis
  • 3.2. Accenture Plc.
    • 3.2.1. Overview
    • 3.2.2. Financial Analysis
    • 3.2.3. SWOT Analysis
    • 3.2.4. Recent Developments
  • 3.3. GeBBS Healthcare Solutions, Inc.
    • 3.3.1. Overview
    • 3.3.2. Financial Analysis
    • 3.3.3. SWOT Analysis
    • 3.3.4. Recent Developments
  • 3.4. IBM Corp.
    • 3.4.1. Overview
    • 3.4.2. Financial Analysis
    • 3.4.3. SWOT Analysis
    • 3.4.4. Recent Developments
  • 3.5. Key Strategy Analysis
  • 3.6. Impact of Covid-19 on Key Players

4. Market Segmentation

  • 4.1. Global Healthcare BPO Market by Payer Services
    • 4.1.1. Analytics and Fraud Management Services
    • 4.1.2. Billing and Accounts Management Services
    • 4.1.3. Claims Management Services
    • 4.1.4. HR Services
    • 4.1.5. Integrated Front-End Services and Back Office Operations
    • 4.1.6. Member Management Services
    • 4.1.7. Provider Management Services
  • 4.2. Global Healthcare BPO Market by Pharmaceuticals Services
    • 4.2.1. Manufacturing Services
    • 4.2.2. Non-Clinical Services
    • 4.2.3. Research and Development

Global Healthcare Business Process Outsourcing Market by Provider Services

    • 4.2.4. Finance and Accounts
    • 4.2.5. Medical Billing
    • 4.2.6. Medical Coding
    • 4.2.7. Medical Transcriptions

5. Regional Analysis

  • 5.1. North America
    • 5.1.1. United States
    • 5.1.2. Canada
  • 5.2. Europe
    • 5.2.1. UK
    • 5.2.2. Germany
    • 5.2.3. Italy
    • 5.2.4. Spain
    • 5.2.5. France
    • 5.2.6. Rest of Europe
  • 5.3. Asia-Pacific
    • 5.3.1. China
    • 5.3.2. India
    • 5.3.3. Japan
    • 5.3.4. South Korea
    • 5.3.5. Rest of Asia-Pacific
  • 5.4. Rest of the World

6. Company Profiles

  • 6.1. Allscripts Healthcare, LLC
  • 6.2. Capgemini Services SAS
  • 6.3. Cognizant Technology Solutions Corp.
  • 6.4. Dynamic Healthcare Systems, Inc.
  • 6.5. Genpact Ltd.
  • 6.6. Infosys Ltd.
  • 6.7. Lonza Group Ltd.
  • 6.8. Parexel International Corp.
  • 6.9. IQVIA
  • 6.10. Sutherland Global Services, Inc.
  • 6.11. Tata Consultancy Services
  • 6.12. United Health Group
  • 6.13. Wipro Ltd.
  • 6.14. Xerox Holdings Corp

LIST OF TABLES

  • 1. GLOBAL HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PAYER SERVICES, 2021-2028 ($ MILLION)
  • 2. GLOBAL HEALTHCARE BPO BY ANALYTICS AND FRAUD MANAGEMENT SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 3. GLOBAL HEALTHCARE BPO BY BILLING AND ACCOUNTS MANAGEMENT SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 4. GLOBAL HEALTHCARE BPO BY CLAIMS MANAGEMENT SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 5. GLOBAL HEALTHCARE BPO BY HR SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 6. GLOBAL HEALTHCARE BPO BY INTEGRATED FRONT-END SERVICES AND BACK OFFICE OPERATIONS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 7. GLOBAL HEALTHCARE BPO BY MEMBER MANAGEMENT SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 8. GLOBAL HEALTHCARE BPO BY PROVIDER MANAGEMENT SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 9. GLOBAL HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PHARMACEUTICALS SERVICES, 2021-2028 ($ MILLION)
  • 10. GLOBAL HEALTHCARE BPO BY MANUFACTURING SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 11. GLOBAL HEALTHCARE BPO BY NON-CLINICAL SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 12. GLOBAL HEALTHCARE BPO BY RESEARCH AND DEVELOPMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 13. GLOBAL HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY BY PROVIDER SERVICES, 2021-2028 ($ MILLION)
  • 14. GLOBAL HEALTHCARE BPO BY FINANCE AND ACCOUNTS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 15. GLOBAL HEALTHCARE BPO BY MEDICAL BILLING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 16. GLOBAL HEALTHCARE BPO BY MEDICAL CODING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 17. GLOBAL HEALTHCARE BPO BY MEDICAL TRANSCRIPTIONS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
  • 18. GLOBAL HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY GEOGRAPHY, 2021-2028 ($ MILLION)
  • 19. NORTH AMERICAN HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
  • 20. NORTH AMERICAN HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PAYER SERVICES, 2021-2028 ($ MILLION)
  • 21. NORTH AMERICAN HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PHARMACEUTICALS SERVICES, 2021-2028 ($ MILLION)
  • 22. NORTH AMERICAN HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PROVIDER SERVICES, 2021-2028 ($ MILLION)
  • 23. EUROPEAN HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
  • 24. EUROPEAN HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PAYER SERVICES, 2021-2028 ($ MILLION)
  • 25. EUROPEAN HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PHARMACEUTICALS SERVICES, 2021-2028 ($ MILLION)
  • 26. EUROPEAN HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PROVIDER SERVICES, 2021-2028 ($ MILLION)
  • 27. ASIA-PACIFIC HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
  • 28. ASIA-PACIFIC HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PAYER SERVICES, 2021-2028 ($ MILLION)
  • 29. ASIA-PACIFIC HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PHARMACEUTICALS SERVICES, 2021-2028 ($ MILLION)
  • 30. ASIA-PACIFIC HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PROVIDER SERVICES, 2021-2028 ($ MILLION)
  • 31. REST OF THE WORLD HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
  • 32. REST OF THE WORLD HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PAYER SERVICES, 2021-2028 ($ MILLION)
  • 33. REST OF THE WORLD HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PHARMACEUTICALS SERVICES, 2021-2028 ($ MILLION)
  • 34. REST OF THE WORLD HEALTHCARE BPO MARKET RESEARCH AND ANALYSIS BY PROVIDER SERVICES, 2021-2028 ($ MILLION)

 

LIST OF FIGURES

  • 1. IMPACT OF COVID-19 ON GLOBAL HEALTHCARE BPO MARKET, 2021-2028 ($ MILLION)
  • 2. IMPACT OF COVID-19 ON GLOBAL HEALTHCARE BPO MARKET BY SEGMENT, 2021-2028 ($ MILLION)
  • 3. RECOVERY OF GLOBAL HEALTHCARE BPO MARKET, 2022-2028 (%)
  • 4. GLOBAL HEALTHCARE BPO MARKET SHARE BY PAYER SERVICES, 2021 VS 2028 (%)
  • 5. GLOBAL HEALTHCARE BPO BY ANALYTICS AND FRAUD MANAGEMENT SERVICES MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 6. GLOBAL HEALTHCARE BPO BY BILLING AND ACCOUNTS MANAGEMENT SERVICES MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 7. GLOBAL HEALTHCARE BPO BY CLAIMS MANAGEMENT SERVICES MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 8. GLOBAL HEALTHCARE BPO BY HR SERVICES MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 9. GLOBAL HEALTHCARE BPO BY INTEGRATED FRONT-END SERVICES AND BACK OFFICE OPERATIONS MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 10. GLOBAL HEALTHCARE BPO BY MEMBER MANAGEMENT SERVICES MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 11. GLOBAL HEALTHCARE BPO BY PROVIDER MANAGEMENT SERVICES MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 12. GLOBAL HEALTHCARE BPO MARKET SHARE BY PHARMACEUTICALS SERVICES, 2021 VS 2028 (%)
  • 13. GLOBAL HEALTHCARE BPO BY MANUFACTURING SERVICES MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 14. GLOBAL HEALTHCARE BPO BY NON-CLINICAL SERVICES MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 15. GLOBAL HEALTHCARE BPO BY RESEARCH AND DEVELOPMENT MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 16. GLOBAL HEALTHCARE BPO MARKET SHARE BY PROVIDER SERVICES, 2021 VS 2028 (%)
  • 17. GLOBAL HEALTHCARE BPO BY FINANCE AND ACCOUNTS MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 18. GLOBAL HEALTHCARE BPO BY MEDICAL BILLING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 19. GLOBAL HEALTHCARE BPO BY MEDICAL CODING MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 20. GLOBAL HEALTHCARE BPO BY MEDICAL TRANSCRIPTIONS MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 21. GLOBAL HEALTHCARE BPO MARKET SHARE BY GEOGRAPHY, 2021 VS 2028 (%)
  • 22. US HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 23. CANADA HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 24. UK HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 25. FRANCE HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 26. GERMANY HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 27. ITALY HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 28. SPAIN HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 29. REST OF EUROPE HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 30. INDIA HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 31. CHINA HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 32. JAPAN HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 33. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 34. REST OF ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)
  • 35. REST OF THE WORLD HEALTHCARE BPO MARKET SIZE, 2021-2028 ($ MILLION)