软性技能培训市场规模、份额和成长分析（按技能类型、交付形式、采购、通路提供者、垂直和地区）—2025-2032 年产业预测

预计到 2023 年全球软性技能培训市场价值将达到 294 亿美元，从 2024 年的 319.6 亿美元增长到 2032 年的 622.9 亿美元，预测期内（2025-2032 年）的复合年增长率为 8.7%。

由于人们认识到软性技能在提高员工绩效和组织成功方面的关键作用，软性技能培训市场正在经历显着成长。随着企业优先考虑沟通能力、团队合作能力、领导力和适应能力等技能，各种培训课程应运而生，以满足不同行业的需求。线上平台的兴起提高了可访问性，允许透过免费和付费选项进行自主学习。公司越来越多地投资于客製化的软性技能培训以实现其策略目标，并强调领导力、协作和参与度。随着产业的发展，对具有平衡技术专长和强大人际交往能力的人才的需求持续上升，这表明全球软性技能培训市场正在强劲扩张。

目录

介绍

• 调查目的
• 研究范围
• 定义

调查方法

• 资讯采购
• 资料和主要资料方法
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分机会分析

市场动态及展望

• 市场概况
• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特的分析

主要市场考察

• 关键成功因素
• 竞争程度
• 主要投资机会
• 市场生态系统
• 市场吸引力指数（2024 年）
• PESTEL 分析
• 总体经济指标
• 价值链分析
• 定价分析
• 监管格局
• 案例研究

软性技能培训市场规模（按技能类型和复合年增长率） (2025-2032)

• 市场概况
• 沟通和人际沟通能力
• 领导和管理技能
• 解决问题和批判性思考能力
• 情绪智商和自我认知

软性技能培训市场规模（以交付形式和复合年增长率） (2025-2032)

• 市场概况
• 教师主导
• 虚拟导师主导
• 自订进度的数位学习学习

软性技能培训市场规模（按采购来源和复合年增长率） (2025-2032)

• 市场概况
• 内部
• 外包

软性技能培训市场规模（按通路提供者划分）及复合年增长率（2025-2032 年）

• 市场概况
• 商业/企业
• 学术的
• 政府
• 主管
• 监督
• 队长
• 新进员工
• 职业生涯中期的专业人士

软性技能培训市场规模（依垂直产业划分）及复合年增长率（2025-2032）

• 市场概况
• 卫生保健
• 资讯科技和通讯
• 银行和金融服务
• 教育
• 製造业
• 其他的

软性技能培训市场规模（按地区划分）及复合年增长率（2025-2032）

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲国家地区
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 其他亚太地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲国家
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前 5 家公司对比
• 主要企业市场定位（2024年）
• 主要市场参与者所采用的策略
• 近期市场趋势
• 公司市场占有率分析（2024 年）
• 主要企业简介
  • 公司简介
  • 产品系列分析
  • 按细分市场分析市场份额
  • 收益与前一年同期比较对比（2022-2024 年）

主要企业简介

• Articulate Global Inc.（United States）
• Computer Generated Solutions Inc.（United States）
• Coursera Inc.（United States）
• Crucial Learning（United States）
• D2L Corp.（Canada）
• edX LLC（United States）
• Global Training Solutions Inc.（United States）
• GoSkills Ltd.（United States）
• Health and Safety Institute Inc.（United States）
• Interaction Associates Inc.（United States）
• MPS Ltd.（India）
• New Horizons Computer Learning Centers Inc.（United States）
• NIIT Ltd.（India）
• SGS SA（Switzerland）
• Skillsoft Corp.（United States）
• Udacity Inc.（United States）
• Udemy Inc.（United States）
• Wilson Learning Worldwide Inc.（United States）
• Pearson Plc（United Kingdom）

结论和建议

Global Soft Skills Training Market size was valued at USD 29.4 billion in 2023 and is poised to grow from USD 31.96 billion in 2024 to USD 62.29 billion by 2032, growing at a CAGR of 8.7% during the forecast period (2025-2032).

The soft skills training market has experienced significant growth, driven by the recognition of soft skills' essential role in boosting employee performance and organizational success. As companies prioritize skills such as communication, teamwork, leadership, and adaptability, a variety of training courses has emerged to cater to diverse industry needs. The rise of online platforms has enhanced accessibility, allowing individuals to learn at their own pace through both free and curated options. Companies are increasingly investing in customized soft skills training to meet their strategic goals, emphasizing leadership, collaboration, and engagement. As industries evolve, the demand for talent that balances technical expertise with strong interpersonal skills continues to rise, indicating robust ongoing expansion in the global soft skills training market.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Soft Skills Training market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Soft Skills Training Market Segments Analysis

Global Soft Skills Training Market is segmented by Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical and region. Based on Skill Type, the market is segmented into Communication and Interpersonal Skills, Leadership and Management Skills, Problem-Solving and Critical Thinking Skills and Emotional Intelligence and Self-Awareness. Based on Delivery Format, the market is segmented into Instructor-Led, Virtual Instructor-Led and Self-Paced E-Learning. Based on Sourcing, the market is segmented into In-house and Outsourced. Based on Channel Provider, the market is segmented into Corporate/ Enterprise, Academic, Government, Managers, Supervisors, Team Leaders, Entry-Level Employees and Mid-Level Professionals. Based on Industry Vertical, the market is segmented into Healthcare, IT and Telecom, Banking and Financial Services, Education, Manufacturing and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Soft Skills Training Market

The global soft skills training market is primarily driven by the swift advancements in technology. As businesses increasingly adopt automation and artificial intelligence, there has been a notable rise in the demand for human-centric skills, which include effective communication, problem-solving abilities, and emotional intelligence. In today's workplace, professionals must augment their technical know-how with robust soft skills to facilitate collaboration, encourage innovation, and adjust to the changing employment environment. This growing necessity for comprehensive soft skills training across diverse industries and geographical areas is fueling the expansion of the soft skills training market, catering to the evolving needs of the workforce.

Restraints in the Global Soft Skills Training Market

A significant constraint in the Global Soft Skills Training market is the limited awareness among both employers and individuals regarding the concrete advantages of such training. Unlike hard skills, the measurable impact of soft skills on business results can be difficult to quantify, which often leads to lower investment priority. Furthermore, widespread misconceptions about the time and effort necessary to cultivate these abilities may deter potential participants. To address this challenge, it is crucial to change perceptions by leveraging data-driven insights that demonstrate the positive relationship between improved soft skills and enhanced employee performance, cohesive team dynamics, and greater organizational achievements.

Market Trends of the Global Soft Skills Training Market

The Global Soft Skills Training market is witnessing a notable shift towards personalized learning paths, driven by advancements in data analytics and artificial intelligence. Training providers are increasingly customizing content to cater to individual learners' unique strengths, weaknesses, and personal preferences, resulting in elevated engagement levels and improved skill retention. This trend not only empowers professionals to focus on specific areas for development but also fosters self-directed growth, enabling them to construct personalized skill sets. As organizations recognize the importance of tailored training solutions in enhancing employee capabilities, this trend is likely to significantly impact career trajectories and organizational effectiveness in the coming years.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Regulatory Landscape
• Case Studies

Global Soft Skills Training Market Size by Skill Type & CAGR (2025-2032)

• Market Overview
• Communication and Interpersonal Skills
• Leadership and Management Skills
• Problem-Solving and Critical Thinking Skills
• Emotional Intelligence and Self-Awareness

Global Soft Skills Training Market Size by Delivery Format & CAGR (2025-2032)

• Market Overview
• Instructor-Led
• Virtual Instructor-Led
• Self-Paced E-Learning

Global Soft Skills Training Market Size by Sourcing & CAGR (2025-2032)

• Market Overview
• In-house
• Outsourced

Global Soft Skills Training Market Size by Channel Provider & CAGR (2025-2032)

• Market Overview
• Corporate/ Enterprise
• Academic
• Government
• Managers
• Supervisors
• Team Leaders
• Entry-Level Employees
• Mid-Level Professionals

Global Soft Skills Training Market Size by Industry Vertical & CAGR (2025-2032)

• Market Overview
• Healthcare
• IT and Telecom
• Banking and Financial Services
• Education
• Manufacturing
• Others

Global Soft Skills Training Market Size & CAGR (2025-2032)

• North America (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • US
  • Canada
• Europe (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Articulate Global Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Computer Generated Solutions Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Coursera Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Crucial Learning (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• D2L Corp. (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• edX LLC (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Global Training Solutions Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GoSkills Ltd. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Health and Safety Institute Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Interaction Associates Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• MPS Ltd. (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• New Horizons Computer Learning Centers Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NIIT Ltd. (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SGS SA (Switzerland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Skillsoft Corp. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Udacity Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Udemy Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Wilson Learning Worldwide Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Pearson Plc (United Kingdom)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations