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到 2030 年的语音分析市场预测 - 按组件、业务功能、组织规模、部署型态、用途、最终用户和区域进行的全球分析
市场调查报告书
商品编码
1340010

到 2030 年的语音分析市场预测 - 按组件、业务功能、组织规模、部署型态、用途、最终用户和区域进行的全球分析

Speech Analytics Market Forecasts to 2030 - Global Analysis By Component, Business Function, Organization Size, Deployment Mode, Application, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 175+ Pages | 商品交期: 2-3个工作天内

价格

根据 Stratistics MRC 的数据，2023 年全球语音分析市场规模将达到 27.4 亿美元，预计到 2030 年将达到 94.4 亿美元，预测期内年复合成长率为 19.3%。

语音分析是一种使用人工智能和自然语言处理 (NLP) 从实时或录製的语音资料中解释和分析消费者对话的系统。联络中心经理通常利用语音分析来识别客户交互过程中常用的词语，以识别和了解主要的促进因素驱动因素。与组织的运营问题和战略相关的资讯是使用这些资料确定的。语音分析软件使企业能够了解有关其运营和产品的重要详细信息，从而提高消费者满意度并增加出货量。

市场动态：

促进因素：

  • 在电讯领域的使用不断增加。
  • 语音分析的使用预计将提高电讯行业的盈利能力。此外，电信业者联络中心正在利用云端基础的语音分析来实时跟踪客户旅程并确定消费者模式、行为和趋势。语音分析使您能够轻鬆且经济地检查和评估许多通话录音。语音分析还有其他好处，可以改善客户体验 (CX)、客户获取和客户维繫。这些好处包括减少欺诈、改进服务、提高客户满意度、降低风险和提高盈利能力。

抑制因素

  • 需要与现有系统整合。
  • 决定最有效的语音分析软件可能很困难。语音、转录和匹配用户所说的关键术语只是您从资料中提取见解的一些方法。选择最适合您公司需求的策略可能很困难。由于有许多提供商提供类似的服务，选择最佳的语音分析解决方案变得越来越困难。因此，阻碍采用语音分析的关键要素之一是需要将语音分析与当前的 CRM 系统整合以获取资料洞察，并需要决定如何做到这一点。

机会

  • 利用人工智能和机器学习技术提供及时且可操作的消费者洞察。
  • 现代企业正在利用人工智能和自然语言处理技术来补充企业运营并降低运营成本。由人工智能驱动的语音分析工具提供实时客户洞察。该工具可帮助联络中心座席专注于呼叫者、监控客户情绪并使用转录资料来提案响应和提案解决方案。例如，银行业的大多数联络中心都不堪重负，无法提供最好的客户服务。因此，在银行业，语音分析与NLP技术的结合将使人工座席能够更好地了解消费者，甚至预测他们的需求。

威胁

  • 整合。
  • 预测分析是一种准确预测客户行为的方法。分析客户的声音和对话模式，并将其与正常行为模式联繫起来，以提供定制的行为。通过了解行为趋势，预测分析技术可以预测消费者生活、工作文化、社交习惯、娱乐和医疗保健中的未来行为。语音分析侧重于韵律语音模式，例如重音、速度和语调。语音分析现在经常以基本语音辨识工具和软件的形式使用。

COVID-19 的影响：

  • 在 COVID-19 爆发期间，潜在的最终用户行业采用了最尖端科技支持的语音分析解决方案，从而导致市场增长加快。虽然呼叫中心长期以来一直是一个关键领域，但 COVID-19 的爆发加速了职场自动化的总体发展。此外，人工智能和机器学习极大地提高了公司使用语音分析将通信分类为适当组以了解对话内容的速度。
  • 电信和 IT 行业预计将在预测期内成为最大的行业
  • 预测期内，电信和 IT 行业占据最大份额。由于互联世界概念的引入产生了大量资料，语音分析在通讯业越来越受欢迎。通讯服务提供商普遍使用语音分析工具。随着您的业务市场的增长，增加利润、减少欺​​诈、降低风险、改进服务和提高客户满意度等众多好处可帮助您吸引并留住更多客户。
  • 预计解决方案行业在预测期内年复合成长率最高
  • 预计解决方案行业在预测期内将出现良好增长。通过结合分析、NLP 和 AI 等多种技术，语音分析系统可以提供对语音通信的更深入的见解，并为您的业务提供有用的见解。大多数企业使用语音分析工具来理解和利用生成的对话资料来提高运营效率。语音分析解决方案提供商提供端到端解决方案，以满足 BFSI、零售和电子商务、电信、製造、旅游和酒店、医疗保健和生命科学、媒体和娱乐等行业的需求。

占比最大的地区

在整个统治时期，北美占据了最大的份额。美国语音分析行业受到多种要素的推动，包括数字营销支出的增加、政府对技术的投资增加以及对该地区精神疾病治疗的日益关注。此外，像中央情报局这样的组织积极支持可能有助于定位恐怖分子和外国特工的概念。这也大大增加了硅谷新兴企业主动设计和创新现有语音分析技术的机会，以创建尖端且引人注目的解决方案。

复合年复合成长率最高的地区：

随着越来越多的人在联网电视、个人电脑、平板电脑、汽车和可穿戴设备等各种平台上利用语音控制，预计北美地区在预测期内将实现盈利增长。此外，该地区的企业通常依赖这些解决方案来改善客户服务。美国最大的保险公司之一大都会人寿部署了人工智能係统来自主响应消费者的情感需求和要求。此外，该技术的开发是为了帮助公司员工通过对话跟踪和监控客户情绪，从而提高客户支持的质量。

免费定制服务：

订阅此报告的客户将收到以下免费定制选项之一：

  • 公司简介
    • 其他市场参与者的综合分析（最多 3 家公司）
    • 主要企业SWOT分析（最多3家企业）
  • 区域分割
    • 根据客户兴趣对主要国家的市场估计、预测和年复合成长率（注：基于可行性检查）
  • 竞争标杆管理
    • 根据产品系列、地域分布和战略联盟对主要企业进行基准测试

目录

第1章执行摘要

第2章前言

  • 概述
  • 利益相关者
  • 调查范围
  • 调查方法
    • 资料挖掘
    • 资料分析
    • 资料检验
    • 研究途径
  • 调查来源
    • 主要调查来源
    • 二次调查来源
    • 先决条件

第3章市场趋势分析

  • 促进因素
  • 抑制因素
  • 机会
  • 威胁
  • 应用分析
  • 最终用户分析
  • 新兴市场
  • 新型冠状病毒感染疾病（COVID-19）的影响

第4章波特五力分析

  • 供应商的议价能力
  • 买方议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争公司之间的敌对关係

第5章全球语音分析市场：按组成部分

  • 服务
  • 解决方案

第6章全球语音分析市场：按业务功能划分

  • 运营和供应链
  • 联络中心/呼叫中心
  • 销售和营销
  • 财会

第7章全球语音分析市场：按组织规模

  • 中小企业
  • 大公司

第8章全球语音分析市场：按部署型态

  • 云
  • 本地
  • 一经请求

第9章全球语音分析市场：按用途

  • 运营效率
  • 收入/潜在客户开发
  • 客户体验管理
  • 呼叫监控和摘要
  • 品管
  • 代理绩效管理
  • 风险与合规管理
  • 其他用途

第10章全球语音分析市场：按最终用户划分

  • 旅游和招待
  • 媒体和娱乐
  • 医疗保健和生命科学
  • 汽车和交通
  • 零售和电子商务
  • 电信与信息技术
  • 其他最终用户

第11章全球语音分析市场：按地区

  • 北美
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲国家
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳大利亚
    • 纽西兰
    • 韩国
    • 其他亚太地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地区
  • 中东和非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲

第12章进展

  • 合同、伙伴关係、协作和合资企业
  • 收购和合併
  • 新产品发布
  • 业务扩展
  • 其他关键策略

第13章公司简介

  • OpenText Corp
  • VoiceBase Inc.
  • Calabrio Inc.
  • Raytheon BBN Technologies
  • Callminer Inc
  • Genesys Telecommunications Laboratories Inc.
  • Micro Focus International PLC
  • Avaya Inc
  • Verint System Inc
Product Code: SMRC23717

According to Stratistics MRC, the Global Speech Analytics Market is accounted for $2.74 billion in 2023 and is expected to reach $9.44 billion by 2030 growing at a CAGR of 19.3% during the forecast period. Speech analytics is a system that uses artificial intelligence and natural language processing (NLP) to interpret and analyze consumer conversations from real-time or recorded audio data. Managers of contact centers generally utilize speech analytics to determine the words that are frequently used during customer interactions in order to identify and comprehend their top contact drivers. Information related to organizational operational concerns and strategy is determined using this data. With the aid of speech analytics software, businesses can learn vital details about their operations and products, increasing consumer satisfaction and elevating shipments.

Market Dynamics:

Driver:

  • Increasing use in the telecom sector.
  • With the use of voice analytics, the telecom industry is expected to be more profitable. Additionally, cloud-based audio analytics are being used by contact centers for telecom companies to track customer journeys in real time and determine consumer patterns, behaviors, and trends. Many call recordings can be easily and affordably examined and evaluated using speech analytics. Speech analytics has additional benefits that have improved customer experience (CX), customer acquisition, and customer retention. These benefits include less fraud, better service, more customer satisfaction, lower risk, and higher profitability.

Restraint:

  • Integration is necessary for the existing system.
  • It can be difficult to decide on the most effective voice analytics software. Phonetics, transcription, and matching important terms spoken by users are just a few methods for drawing insights from data. It might be difficult to select the strategy that will best meet the needs of a firm. Selecting the best speech analytics solution is made more challenging by the abundance of providers offering services of an equivalent caliber. Therefore, one of the main obstacles to the widespread adoption of speech analytics is the requirement to integrate speech analytics with current CRM systems for data insights and to settle on a method to accomplish this.

Opportunity:

  • Utilization of AI and ML technology to enable timely, actionable consumer insights.
  • Modern businesses are utilizing AI and NLP technology to supplement corporate operations and cut operational costs. Real-time customer insights are provided by AI-powered speech analytics tools, which help support contact center agents concentrate on the caller, monitor customer sentiment, and use transcribed data to suggest responses and suggest solutions. For instance, the majority of contact centers in the banking industry became overwhelmed with consumer calls, making it impossible for them to deliver the best possible customer care. Thus, in the banking industry, voice analytics combined with NLP technology can aid human representatives in better understanding consumers and even foreseeing their demands.

Threat:

  • Integration of speech analytics with other analytics.
  • Predictive analytics is a precise method of predicting client behavior. In order to provide behavioral customization, it analyzes a customer's voice or speech patterns and connects them to usual behavioral patterns. Predictive analytics technology can foresee future behavior in consumerism, work culture, social habits, entertainment, and healthcare by understanding behavioral trends. Speech analytics concentrates on prosodic speech patterns, including emphasis, speed, and intonation. Currently, speech analytics are frequently used in the form of basic voice recognition tools or software.

COVID-19 Impact:

  • The potential end-user industries adopted cutting-edge technology-enabled speech analytics solutions during the COVID-19 epidemic, thus increasing market growth. The epidemic has hastened the general development of workplace automation, even though call centers have long been a major frontier. Additionally, AI and machine learning have dramatically increased the speed at which businesses may use speech analytics to categorize communications into pertinent groups in order to comprehend what's going on in a conversation.
  • The Telecom & IT segment is expected to be the largest during the forecast period
  • Telecom & IT segment commanded the largest share over the forecast period. Speech analytics has gained more and more traction in the telecom industry as a result of the enormous number of data produced by the introduction of the connected world concept. Speech analytics tools are commonly used by telecom service providers. Numerous benefits, such as higher profits, lower fraud, lower risk, better service, and more customer happiness, are aiding in attracting and keeping more customers as the business market grows.
  • The Solutions segment is expected to have the highest CAGR during the forecast period
  • Solutions segment is estimated to witness lucrative growth during the projection period. By combining several technologies, including analytics, NLP, and AI, speech analytics systems can further build a deep analysis of voice communication and provide business-useful insights. The majority of businesses use speech analytics tools to comprehend the conversational data produced and use it to improve operational effectiveness. To meet the needs of verticals including BFSI, retail and eCommerce, telecom, manufacturing, travel and hospitality, healthcare and life sciences, and media and entertainment, speech analytics solution providers offer end-to-end solutions.

Region with largest share:

North America commanded the largest share throughout the domination period. The speech analytics industry in the US is driven by a number of factors, including rising digital marketing expenditures, greater government investment in technology, and a rising emphasis on the treatment of mental illness in the area. Additionally, organizations like the CIA aggressively support concepts that could aid in locating terrorists and foreign agents. The opportunity for Silicon Valley startups to actively design and innovate existing speech analytics technologies in order to create cutting-edge and appealing solutions is also greatly increased by this.

Region with highest CAGR:

Because more people are using voice controls on a variety of platforms, including connected TVs, PCs, tablets, cars, and wearables, North America is predicted to experience profitable growth over the projected period. Additionally, businesses in the area typically use these solutions to improve customer service. One of the biggest insurance companies in the US, MetLife, deployed an AI system largely to respond spontaneously to the emotional needs and demands of its consumers. Moreover, the technology was created with the specific goal of assisting the company's staff in tracking and monitoring clients' emotions throughout conversations, improving the caliber of customer support interactions.

Key players in the market:

Some of the key players in Speech Analytics market include: OpenText Corp, VoiceBase Inc., Calabrio Inc., Raytheon BBN Technologies, Callminer Inc, Genesys Telecommunications Laboratories Inc., Micro Focus International PLC, Avaya Inc and Verint System Inc.

Key Developments:

  • In February 2023, Nvidia and Airtel have announced the launch of a speech analytics solution for call center operations. Bharti Airtel has announced a solution based on artificial intelligence to improve the customer experience for all inbound calls to its contact center. The voice analytics system, which is built in conjunction with Nvidia, is designed to assist call center workers and customers better while lowering computer costs. Airtel used Nvidia's conversational AI toolkit NvidiaNeMo and a multi-framework inference serving software Triton Inference Server to create this specialized voice application.
  • In June 2022, Aural Analytics, Inc., a leader in clinical-grade speech analytics, announced a partnership with Koneksa in digital biomarker development to further strengthen its platform and research capabilities using Aural Analytics' technology, Speech Vitals. The premier research-grade technologies from Aural Analytics and Koneksa are optimized to enable clinical trials at scale throughout development and commercial pharma pipelines. This integration aims to make it simple to incorporate speech metrics into Koneksa research and digital biomarker development initiatives.

Components Covered:

  • Services
  • Solutions

Business Functions Covered:

  • Operations and Supply Chain
  • Contact Center/ Call Center
  • Sales and Marketing
  • Finance and Accounting

Organization Sizes Covered:

  • SMEs
  • Large Enterprises

Deployment Modes Covered:

  • Cloud
  • On-Premises
  • On-Demand

Applications Covered:

  • Operational Efficiency
  • Revenue/ Lead Generation
  • Customer Experience Management
  • Call Monitoring and Summarization
  • Quality Management
  • Agent Performance Management
  • Risk and Compliance Management
  • Other Applications

End Users Covered:

  • Travel and Hospitality
  • Media and Entertainment
  • Healthcare and Life Sciences
  • Automotive and Transportation
  • Retail and eCommerce
  • Telecom & IT
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Application Analysis
  • 3.7 End User Analysis
  • 3.8 Emerging Markets
  • 3.9 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Speech Analytics Market, By Component

  • 5.1 Introduction
  • 5.2 Services
  • 5.3 Solutions

6 Global Speech Analytics Market, By Business Function

  • 6.1 Introduction
  • 6.2 Operations and Supply Chain
  • 6.3 Contact Center/ Call Center
  • 6.4 Sales and Marketing
  • 6.5 Finance and Accounting

7 Global Speech Analytics Market, By Organization Size

  • 7.1 Introduction
  • 7.2 SMEs
  • 7.3 Large Enterprises

8 Global Speech Analytics Market, By Deployment Mode

  • 8.1 Introduction
  • 8.2 Cloud
  • 8.3 On-Premises
  • 8.4 On-Demand

9 Global Speech Analytics Market, By Application

  • 9.1 Introduction
  • 9.2 Operational Efficiency
  • 9.3 Revenue/ Lead Generation
  • 9.4 Customer Experience Management
  • 9.5 Call Monitoring and Summarization
  • 9.6 Quality Management
  • 9.7 Agent Performance Management
  • 9.8 Risk and Compliance Management
  • 9.9 Other Applications

10 Global Speech Analytics Market, By End User

  • 10.1 Introduction
  • 10.2 Travel and Hospitality
  • 10.3 Media and Entertainment
  • 10.4 Healthcare and Life Sciences
  • 10.5 Automotive and Transportation
  • 10.6 Retail and eCommerce
  • 10.7 Telecom & IT
  • 10.8 Other End Users

11 Global Speech Analytics Market, By Geography

  • 11.1 Introduction
  • 11.2 North America
    • 11.2.1 US
    • 11.2.2 Canada
    • 11.2.3 Mexico
  • 11.3 Europe
    • 11.3.1 Germany
    • 11.3.2 UK
    • 11.3.3 Italy
    • 11.3.4 France
    • 11.3.5 Spain
    • 11.3.6 Rest of Europe
  • 11.4 Asia Pacific
    • 11.4.1 Japan
    • 11.4.2 China
    • 11.4.3 India
    • 11.4.4 Australia
    • 11.4.5 New Zealand
    • 11.4.6 South Korea
    • 11.4.7 Rest of Asia Pacific
  • 11.5 South America
    • 11.5.1 Argentina
    • 11.5.2 Brazil
    • 11.5.3 Chile
    • 11.5.4 Rest of South America
  • 11.6 Middle East & Africa
    • 11.6.1 Saudi Arabia
    • 11.6.2 UAE
    • 11.6.3 Qatar
    • 11.6.4 South Africa
    • 11.6.5 Rest of Middle East & Africa

12 Key Developments

  • 12.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 12.2 Acquisitions & Mergers
  • 12.3 New Product Launch
  • 12.4 Expansions
  • 12.5 Other Key Strategies

13 Company Profiling

  • 13.1 OpenText Corp
  • 13.2 VoiceBase Inc.
  • 13.3 Calabrio Inc.
  • 13.4 Raytheon BBN Technologies
  • 13.5 Callminer Inc
  • 13.6 Genesys Telecommunications Laboratories Inc.
  • 13.7 Micro Focus International PLC
  • 13.8 Avaya Inc
  • 13.9 Verint System Inc

List of Tables

  • Table 1 Global Speech Analytics Market Outlook, By Region (2021-2030) ($MN)
  • Table 2 Global Speech Analytics Market Outlook, By Component (2021-2030) ($MN)
  • Table 3 Global Speech Analytics Market Outlook, By Services (2021-2030) ($MN)
  • Table 4 Global Speech Analytics Market Outlook, By Solutions (2021-2030) ($MN)
  • Table 5 Global Speech Analytics Market Outlook, By Business Function (2021-2030) ($MN)
  • Table 6 Global Speech Analytics Market Outlook, By Operations and Supply Chain (2021-2030) ($MN)
  • Table 7 Global Speech Analytics Market Outlook, By Contact Center/ Call Center (2021-2030) ($MN)
  • Table 8 Global Speech Analytics Market Outlook, By Sales and Marketing (2021-2030) ($MN)
  • Table 9 Global Speech Analytics Market Outlook, By Finance and Accounting (2021-2030) ($MN)
  • Table 10 Global Speech Analytics Market Outlook, By Organization Size (2021-2030) ($MN)
  • Table 11 Global Speech Analytics Market Outlook, By SMEs (2021-2030) ($MN)
  • Table 12 Global Speech Analytics Market Outlook, By Large Enterprises (2021-2030) ($MN)
  • Table 13 Global Speech Analytics Market Outlook, By Deployment Mode (2021-2030) ($MN)
  • Table 14 Global Speech Analytics Market Outlook, By Cloud (2021-2030) ($MN)
  • Table 15 Global Speech Analytics Market Outlook, By On-Premises (2021-2030) ($MN)
  • Table 16 Global Speech Analytics Market Outlook, By On-Demand (2021-2030) ($MN)
  • Table 17 Global Speech Analytics Market Outlook, By Application (2021-2030) ($MN)
  • Table 18 Global Speech Analytics Market Outlook, By Operational Efficiency (2021-2030) ($MN)
  • Table 19 Global Speech Analytics Market Outlook, By Revenue/ Lead generation (2021-2030) ($MN)
  • Table 20 Global Speech Analytics Market Outlook, By Customer Experience Management (2021-2030) ($MN)
  • Table 21 Global Speech Analytics Market Outlook, By Call Monitoring and Summarization (2021-2030) ($MN)
  • Table 22 Global Speech Analytics Market Outlook, By Quality Management (2021-2030) ($MN)
  • Table 23 Global Speech Analytics Market Outlook, By Agent Performance Management (2021-2030) ($MN)
  • Table 24 Global Speech Analytics Market Outlook, By Risk and Compliance Management (2021-2030) ($MN)
  • Table 25 Global Speech Analytics Market Outlook, By Other Applications (2021-2030) ($MN)
  • Table 26 Global Speech Analytics Market Outlook, By End User (2021-2030) ($MN)
  • Table 27 Global Speech Analytics Market Outlook, By Travel and Hospitality (2021-2030) ($MN)
  • Table 28 Global Speech Analytics Market Outlook, By Media and Entertainment (2021-2030) ($MN)
  • Table 29 Global Speech Analytics Market Outlook, By Healthcare and Life Sciences (2021-2030) ($MN)
  • Table 30 Global Speech Analytics Market Outlook, By Automotive and Transportation (2021-2030) ($MN)
  • Table 31 Global Speech Analytics Market Outlook, By Retail and eCommerce (2021-2030) ($MN)
  • Table 32 Global Speech Analytics Market Outlook, By Telecom & IT (2021-2030) ($MN)
  • Table 33 Global Speech Analytics Market Outlook, By Other End Users (2021-2030) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.