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市场调查报告书
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1551283

到 2030 年业务流程自动化市场预测：按类型、部署类型、业务功能、组织规模、最终用户和区域进行的全球分析

Business Process Automation Market Forecasts to 2030 - Global Analysis By Type (Solutions, Services), Deployment Type, Business Function, Organization Size, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3个工作天内

价格

根据Stratistics MRC预测，2024年全球业务流程自动化市场规模将达166亿美元，预计2030年将达到369亿美元，预测期内复合年增长率为14.2%。

业务流程自动化 (BPA) 是一种用于简化和自动化重复性手动业务任务和流程的技术。透过实施 BPA，公司旨在提高效率、降低营运成本并最大限度地减少错误。这包括整合软体工具和系统来管理工作流程、自动化日常业务并促进部门之间的无缝资料交换。 BPA 使企业能够透过优化日常功能并确保一致和可靠的结果来专注于策略活动。

根据 Smartsheet 报告，69% 的员工表示自动化减少了时间浪费，59% 的员工表示，如果重复性任务自动化，他们每週会花费 6 小时或更多的时间。

提高业务效率

透过自动化日常和重复性任务，公司可以显着提高生产力并降低营运成本。这些解决方案简化了工作流程，最大限度地减少人为错误，并减少处理时间，从而加快决策速度并改善服务交付。这些效率提升使公司能够更有效地分配资源、专注于策略倡议并提高整体业务绩效。这种对业务改善的需求正在刺激市场需求的扩大。

资料品质问题

市场上的资料品质问题会严重影响业务效率。不准确或不一致的资料会导致自动化结果有缺陷，从而资料错误和效率低下。此类问题可能会扰乱工作流程、降低流程可靠性并增加营运成本。此外，糟糕的资料品质会影响决策和策略规划，最终降低您的投资价值。强大的资料管理实践对于减轻这些负面影响和优化效益至关重要。

技术进步

技术进步正在推动市场的显着成长。技术创新正在增强我们解决方案的能力。这些技术可实现更高程度的自动化、提高准确性并促进即时决策。此外，云端处理和整合工具的进步正在简化实施和扩充性。随着技术的发展，这些解决方案不断提高效率、降低成本和更敏捷的业务运作。

缺乏熟练人才

市场上缺乏熟练人才可能会严重阻碍进展和效率。如果没有专业知识，组织将难以实施、管理和优化解决方案，这可能会导致效能不佳和错误增加。这些技能差距可能会导致培训和咨询服务成本增加，并减慢自动化计划的速度。此外，技术利用不足会抑制创新、降低整体投资收益并影响企业竞争力。

COVID-19 的影响：

随着组织寻求适应远距工作和数位转型，COVID-19 大流行加速了业务流程自动化 (BPA) 的采用。这场危机凸显了对高效且可扩展的解决方案的需求，以应对中断并确保连续性。 BPA 帮助公司简化业务、减少体力劳动并增强远端协作。然而，疫情也暴露了一些挑战，例如需要强大的网路安全，以及在没有足够的基础设施和熟练人才的情况下实现自动化的难度。

预计在预测期内，财务和会计领域将是最大的。

预计在预测期内，金融和会计行业将是最大的。这些解决方案简化了申请、费用管理和财务报告等流程，减少了人为错误和处理时间。自动化提高了准确性、合规性和资料集成，从而实现更有效率的财务业务。此外，它还提供即时见解和分析，从而实现更好的财务决策和策略规划。

预计通讯业在预测期内的复合年增长率最高

预计通讯业在预测期内的复合年增长率最高。这些解决方案简化了客户服务、收费和网路管理等流程，提高了效率并减少了人工工作量。自动化可协助电信业者管理大量资料、确保合规性并缩短回应时间。整合人工智慧和机器学习等先进技术将提高网路可靠性，并提高竞争激烈的通讯行业的营运可扩展性。

比最大的地区

预计北美在预测期内将占据最大的市场占有率。各行业的组织正在采用解决方案来简化工作流程、提高生产力并降低成本。领先技术提供商的存在和对数位转型的关注正在促进市场扩张。此外，北美对创新的关注和新兴技术的高采用率支持了解决方案的持续发展和采用。

复合年增长率最高的地区：

预计亚太地区在预测期内将维持最高的复合年增长率。工业机器人的使用呈指数级增长，以自动化汽车、医疗保健、农业、食品和饮料以及加工等行业的关键且耗时的任务。人工智慧（AI）和机器学习（ML）技术的融合正在为市场创造新的机会。此外，政府的支持措施和对现代化的日益关注正在进一步加速该地区的采用。

提供免费客製化：

订阅此报告的客户可以存取以下免费自订选项之一：

  • 公司简介
    • 其他市场参与者的综合分析（最多 3 家公司）
    • 主要企业SWOT分析（最多3家企业）
  • 区域分割
    • 根据客户兴趣对主要国家的市场估计、预测和复合年增长率（註：基于可行性检查）
  • 竞争标基准化分析
    • 根据产品系列、地理分布和策略联盟对主要企业基准化分析

目录

第一章执行摘要

第二章 前言

  • 概述
  • 相关利益者
  • 调查范围
  • 调查方法
    • 资料探勘
    • 资料分析
    • 资料检验
    • 研究途径
  • 研究资讯来源
    • 主要研究资讯来源
    • 二次研究资讯来源
    • 先决条件

第三章市场趋势分析

  • 促进因素
  • 抑制因素
  • 机会
  • 威胁
  • 最终用户分析
  • 新兴市场
  • COVID-19 的影响

第4章波特五力分析

  • 供应商的议价能力
  • 买方议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争公司之间的敌对关係

第五章全球业务流程自动化市场：按类型

  • 解决方案
    • 工作流程自动化
    • 文件自动化
    • 案件管理
    • 内容管理
  • 服务
    • 咨询
    • 一体化
    • 支援与维护

第六章全球业务流程自动化市场：依部署类型

  • 本地
  • 云端基础

第七章全球业务流程自动化市场：依业务功能

  • 财会
  • 人力资源
  • 销售和行销
  • 客户服务
  • 供应链管理

第八章全球业务流程自动化市场：依组织规模

  • 大公司
  • 小型企业

第九章全球业务流程自动化市场：依最终使用者分类

  • 银行、金融服务和保险 (BFSI)
  • 卫生保健
  • 零售
  • 製造业
  • 通讯
  • 政府
  • 其他最终用户

第十章全球业务流程自动化市场：按地区

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲国家
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 其他亚太地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地区
  • 中东/非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲

第十一章 主要进展

  • 合约、伙伴关係、合作和合资企业
  • 收购和合併
  • 新产品发布
  • 业务拓展
  • 其他关键策略

第十二章 公司概况

  • IBM
  • Pegasystems
  • Blue Prism
  • UiPath
  • Nintex
  • Microsoft
  • Oracle
  • SAP
  • Appian
  • ServiceNow
  • WorkFusion
  • Zebra Technologies
  • AgilePoint
  • TIBCO Software
  • Zoho Corporation
  • K2 Software
  • Kovair Software
Product Code: SMRC27066

According to Stratistics MRC, the Global Business Process Automation Market is accounted for $16.6 billion in 2024 and is expected to reach $36.9 billion by 2030 growing at a CAGR of 14.2% during the forecast period. Business Process Automation (BPA) is the use of technology to streamline and automate repetitive, manual business tasks and processes. By implementing BPA, organizations aim to enhance efficiency, reduce operational costs, and minimize errors. This involves the integration of software tools and systems to manage workflows, automate routine tasks, and facilitate seamless data exchange across various departments. BPA enables businesses to focus on strategic activities by optimizing routine functions and ensuring consistent, reliable outcomes.

According to a report by Smartsheet, 69% of the employees have reported that automation reduces the wastage of time and 59% of the employees believe that they would have more than six spare hours per week if repetitive jobs were automated.

Market Dynamics:

Driver:

Increased operational efficiency

By automating routine and repetitive tasks, businesses can significantly enhance productivity and reduce operational costs. These solutions streamline workflows, minimize human error, and accelerate processing times, leading to faster decision-making and improved service delivery. This efficiency boost allows organizations to allocate resources more effectively, focus on strategic initiatives, and achieve better overall performance. The growing demand for the market is fueled by the need for these operational gains.

Restraint:

Data quality issues

Data quality issues in the market can severely impact operational effectiveness. Inaccurate or inconsistent data can lead to flawed automation outcomes, causing errors and inefficiencies. These problems can disrupt workflows, undermine process reliability, and result in increased operational costs. Furthermore, poor data quality can compromise decision-making and strategic planning, ultimately diminishing the value of investments. Ensuring robust data management practices is essential to mitigate these negative effects and optimize benefits.

Opportunity:

Advancements in technology

Advancements in technology are driving significant growth in the market. Innovations are enhancing the capabilities of solutions. These technologies enable more sophisticated automation, improve accuracy, and facilitate real-time decision-making. Additionally, advancements in cloud computing and integration tools are streamlining implementation and scalability. As technology evolves, these solutions continue to offer increased efficiency, reduced costs, and more agile business operations.

Threat:

Lack of skilled talent

A lack of skilled talent in the market can significantly hinder progress and effectiveness. Without expertise, organizations may struggle to implement, manage, and optimize the solutions, leading to suboptimal performance and increased errors. This skills gap can result in higher costs for training or consulting services and may delay automation projects. Additionally, the inability to fully leverage technology can impede innovation and reduce the overall return on investment, impacting business competitiveness.

Covid-19 Impact:

The COVID-19 pandemic accelerated the adoption of Business Process Automation (BPA) as organizations sought to adapt to remote work and digital transformation. The crisis highlighted the need for efficient, scalable solutions to handle disruptions and ensure continuity. BPA helped businesses streamline operations, reduce manual tasks, and enhance remote collaboration. However, the pandemic also exposed challenges, such as the need for robust cybersecurity and the difficulty of implementing automation without adequate infrastructure and skilled talent.

The finance and accounting segment is expected to be the largest during the forecast period

The finance and accounting is expected to be the largest during the forecast period. These solutions streamline processes such as invoicing, expense management, and financial reporting, reducing manual errors and processing times. Automation enhances accuracy, compliance, and data integration, leading to more efficient financial operations. Additionally, it provides real-time insights and analytics, enabling better financial decision-making and strategic planning.

The telecommunications segment is expected to have the highest CAGR during the forecast period

The telecommunications segment is expected to have the highest CAGR during the forecast period. These solutions streamline processes like customer service, billing, and network management, enhancing efficiency and reducing manual intervention. Automation helps telecom companies manage vast amounts of data, ensure compliance, and accelerate response times. By integrating advanced technologies, such as AI and machine learning, it enhances network reliability, and operational scalability in the competitive telecom sector.

Region with largest share:

North America is projected to hold the largest market share during the forecast period. Organizations across various sectors are adopting solutions to streamline workflows, enhance productivity, and reduce costs. The presence of major technology providers and a strong emphasis on digital transformation contribute to the market's expansion. Additionally, North America's focus on innovation and high adoption rates of emerging technologies support the continuous evolution and adoption of solutions.

Region with highest CAGR:

Asia Pacific is projected to hold the highest CAGR over the forecast period. The use of industrial robots has increased exponentially in industries like automotive, healthcare, agriculture, food & beverage, and processing to automate critical and time-consuming tasks. The integration of artificial intelligence (AI) and machine learning (ML) technologies is creating new opportunities in the market. Additionally, supportive government initiatives and a growing focus on modernization are further accelerating adoption across the region.

Key players in the market

Some of the key players in Business Process Automation market include IBM, Pegasystems, Blue Prism, UiPath, Nintex, Microsoft, Oracle, SAP, Appian, ServiceNow, WorkFusion, Zebra Technologies, AgilePoint, TIBCO Software, Zoho Corporation, K2 Software and Kovair Software.

Key Developments:

In July 2024, Pegasystems Inc announced its partnership with Blackbuck Education Pvt Ltd, a leading EdTech organization specializing in technology education that prepares graduating students for successful integration into the corporate sector. The partnership is aimed at introducing a cutting-edge post-graduate program in Digital Process Automation (DPA).

In June 2024, Zebra Technologies Corporation today announced new enterprise mobile computing and intelligent automation solutions designed to enable an agile, resilient supply chain with the power of a connected workforce.

Types Covered:

  • Solutions
  • Services

Deployment Types Covered:

  • On-Premises
  • Cloud-Based

Business Functions Covered:

  • Finance and Accounting
  • Human Resources
  • Sales and Marketing
  • Customer Service
  • Supply Chain Management

Organization Sizes Covered:

  • Large Enterprises
  • Small and Medium-sized Enterprises (SMEs)

End Users Covered:

  • Banking, Financial Services, and Insurance (BFSI)
  • Healthcare
  • Retail
  • Manufacturing
  • Telecommunications
  • Government
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Business Process Automation Market, By Type

  • 5.1 Introduction
  • 5.2 Solutions
    • 5.2.1 Workflow Automation
    • 5.2.2 Document Automation
    • 5.2.3 Case Management
    • 5.2.4 Content Management
  • 5.3 Services
    • 5.3.1 Consulting
    • 5.3.2 Integration
    • 5.3.3 Support & Maintenance

6 Global Business Process Automation Market, By Deployment Type

  • 6.1 Introduction
  • 6.2 On-Premises
  • 6.3 Cloud-Based

7 Global Business Process Automation Market, By Business Function

  • 7.1 Introduction
  • 7.2 Finance and Accounting
  • 7.3 Human Resources
  • 7.4 Sales and Marketing
  • 7.5 Customer Service
  • 7.6 Supply Chain Management

8 Global Business Process Automation Market, By Organization Size

  • 8.1 Introduction
  • 8.2 Large Enterprises
  • 8.3 Small and Medium-sized Enterprises (SMEs)

9 Global Business Process Automation Market, By End User

  • 9.1 Introduction
  • 9.2 Banking, Financial Services, and Insurance (BFSI)
  • 9.3 Healthcare
  • 9.4 Retail
  • 9.5 Manufacturing
  • 9.6 Telecommunications
  • 9.7 Government
  • 9.8 Other End Users

10 Global Business Process Automation Market, By Geography

  • 10.1 Introduction
  • 10.2 North America
    • 10.2.1 US
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 UK
    • 10.3.3 Italy
    • 10.3.4 France
    • 10.3.5 Spain
    • 10.3.6 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 Japan
    • 10.4.2 China
    • 10.4.3 India
    • 10.4.4 Australia
    • 10.4.5 New Zealand
    • 10.4.6 South Korea
    • 10.4.7 Rest of Asia Pacific
  • 10.5 South America
    • 10.5.1 Argentina
    • 10.5.2 Brazil
    • 10.5.3 Chile
    • 10.5.4 Rest of South America
  • 10.6 Middle East & Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 Qatar
    • 10.6.4 South Africa
    • 10.6.5 Rest of Middle East & Africa

11 Key Developments

  • 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 11.2 Acquisitions & Mergers
  • 11.3 New Product Launch
  • 11.4 Expansions
  • 11.5 Other Key Strategies

12 Company Profiling

  • 12.1 IBM
  • 12.2 Pegasystems
  • 12.3 Blue Prism
  • 12.4 UiPath
  • 12.5 Nintex
  • 12.6 Microsoft
  • 12.7 Oracle
  • 12.8 SAP
  • 12.9 Appian
  • 12.10 ServiceNow
  • 12.11 WorkFusion
  • 12.12 Zebra Technologies
  • 12.13 AgilePoint
  • 12.14 TIBCO Software
  • 12.15 Zoho Corporation
  • 12.16 K2 Software
  • 12.17 Kovair Software

List of Tables

  • Table 1 Global Business Process Automation Market Outlook, By Region (2022-2030) ($MN)
  • Table 2 Global Business Process Automation Market Outlook, By Type (2022-2030) ($MN)
  • Table 3 Global Business Process Automation Market Outlook, By Solutions (2022-2030) ($MN)
  • Table 4 Global Business Process Automation Market Outlook, By Workflow Automation (2022-2030) ($MN)
  • Table 5 Global Business Process Automation Market Outlook, By Document Automation (2022-2030) ($MN)
  • Table 6 Global Business Process Automation Market Outlook, By Case Management (2022-2030) ($MN)
  • Table 7 Global Business Process Automation Market Outlook, By Content Management (2022-2030) ($MN)
  • Table 8 Global Business Process Automation Market Outlook, By Services (2022-2030) ($MN)
  • Table 9 Global Business Process Automation Market Outlook, By Consulting (2022-2030) ($MN)
  • Table 10 Global Business Process Automation Market Outlook, By Integration (2022-2030) ($MN)
  • Table 11 Global Business Process Automation Market Outlook, By Support & Maintenance (2022-2030) ($MN)
  • Table 12 Global Business Process Automation Market Outlook, By Deployment Type (2022-2030) ($MN)
  • Table 13 Global Business Process Automation Market Outlook, By On-Premises (2022-2030) ($MN)
  • Table 14 Global Business Process Automation Market Outlook, By Cloud-Based (2022-2030) ($MN)
  • Table 15 Global Business Process Automation Market Outlook, By Business Function (2022-2030) ($MN)
  • Table 16 Global Business Process Automation Market Outlook, By Finance and Accounting (2022-2030) ($MN)
  • Table 17 Global Business Process Automation Market Outlook, By Human Resources (2022-2030) ($MN)
  • Table 18 Global Business Process Automation Market Outlook, By Sales and Marketing (2022-2030) ($MN)
  • Table 19 Global Business Process Automation Market Outlook, By Customer Service (2022-2030) ($MN)
  • Table 20 Global Business Process Automation Market Outlook, By Supply Chain Management (2022-2030) ($MN)
  • Table 21 Global Business Process Automation Market Outlook, By Organization Size (2022-2030) ($MN)
  • Table 22 Global Business Process Automation Market Outlook, By Large Enterprises (2022-2030) ($MN)
  • Table 23 Global Business Process Automation Market Outlook, By Small and Medium-sized Enterprises (SMEs) (2022-2030) ($MN)
  • Table 24 Global Business Process Automation Market Outlook, By End User (2022-2030) ($MN)
  • Table 25 Global Business Process Automation Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2022-2030) ($MN)
  • Table 26 Global Business Process Automation Market Outlook, By Healthcare (2022-2030) ($MN)
  • Table 27 Global Business Process Automation Market Outlook, By Retail (2022-2030) ($MN)
  • Table 28 Global Business Process Automation Market Outlook, By Manufacturing (2022-2030) ($MN)
  • Table 29 Global Business Process Automation Market Outlook, By Telecommunications (2022-2030) ($MN)
  • Table 30 Global Business Process Automation Market Outlook, By Government (2022-2030) ($MN)
  • Table 31 Global Business Process Automation Market Outlook, By Other End Users (2022-2030) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.