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市场调查报告书
商品编码
1822531
2032 年技能再培训与技能提升即服务市场预测:按服务类型、部署模式、最终用户和地区进行的全球分析Reskilling and Upskilling as a Service Market Forecasts to 2032 - Global Analysis By Service Type, Deployment Model, End User and By Geography |
根据 Stratistics MRC 的数据,全球技能再培训和技能提升即服务 (RaaS) 市场预计在 2025 年达到 368.8 亿美元,到 2032 年将达到 770.6 亿美元,预测期内的复合年增长率为 11.1%。
技能再培训和技能提升即服务 (RaaS) 市场为组织和个人提供随选培训、技能发展和劳动力转型解决方案。透过数位平台、人工智慧评估和个人化学习路径,我们帮助缩小技能差距、提高就业能力并培养面向未来的人才。技术变革、工作角色的转变以及动态产业对持续学习的需求正在推动成长。 RaaS 平台提供扩充性、灵活且可衡量的学习干预措施,使企业能够在全球范围内支援终身学习倡议,同时保持具有竞争力的员工队伍。
根据世界经济论坛的数据,到 2025 年,50% 的员工将需要重新接受技能培训,而数位平台是提供可扩展、个人化培训的关键。
自动化和人工智慧集成
自动化和人工智慧 (AI) 与业务运营的整合是技能再培训和技能提升即服务 (RaaS) 市场的关键驱动力。随着企业采用这些技术,对拥有高阶技术技能的员工的需求也随之成长。这种转变需要员工持续学习并适应新的工具和流程。因此,企业正在投资 RaaS 平台,为员工提供必要的技能,从而创造终身学习的文化,并提高整体生产力。
培训成本高
开发和提供全面的培训项目需要大量的资金投入,这对于中小企业 (SME) 来说成本过高。此外,与内容更新、平台维护和讲师费用相关的持续支出也会对组织的预算造成压力。这些财务限制可能会限制企业获得高级培训计画的机会,并阻碍 RaaS 市场的潜在成长。
人工智慧驱动的学习平台
人工智慧驱动的学习平台为学习即服务 (RaaS) 市场提供了巨大的机会。这些平台利用机器学习演算法来个人化学习体验,适应个人学习节奏,并提供即时回馈。这种客製化可以提高学习者的参与度和留存率,从而更有效地掌握技能。此外,人工智慧可以分析绩效数据以识别技能差距,从而实现有针对性的干预措施并持续改进培训计划,从而推动对学习即服务 (RaaS) 解决方案的需求。
网路安全风险
网路安全风险对 RaaS 市场构成重大威胁。随着越来越多的公司转向数位平台进行培训,资料外洩和网路攻击的可能性也随之增加。员工机密资讯(包括个人资讯和学习进展)可能会遭受未授权存取。此类事件可能导致财务损失、声誉损害和法律后果,使组织不愿采用 RaaS 解决方案,并阻碍市场成长。
新冠疫情对 RaaS 市场产生了重大影响。大范围的封锁和保持社交距离措施扰乱了传统的线下培训项目,加速了向线上学习平台的转变。企业意识到需要远端提升和重新培训员工的技能,以适应不断变化的商业环境。这种转变增加了对数位学习解决方案的需求,并凸显了持续学习对于在危机期间保持业务永续营运连续性的重要性。
预计企业培训解决方案领域将成为预测期内最大的领域
预计企业培训解决方案细分市场将在预测期内占据最大的市场份额。各组织正在加大对员工发展的投入,以提升员工技能、改善绩效并保持竞争力。企业培训涵盖广泛的项目,例如领导力发展、技术技能提升和合规培训。对人才发展的日益重视以及对持续学习的需求正在推动该细分市场的扩张,使其成为市场的最大贡献者。
在预计预测期内,云端基础的解决方案领域将以最高的复合年增长率成长
预计云端基础解决方案细分市场将在预测期内实现最高成长率。这一增长得益于各行各业对云端技术的日益普及,使企业能够提供易于存取、扩充性且经济高效的培训项目。云端基础平台支援即时更新、无缝协作和数据分析,从而提升整体学习体验,并使其成为现代企业培训计画的首选。
预计北美将在预测期内占据最大的市场份额。该地区的主导地位可归因于大量领先科技公司的存在、各行各业的数位转型速度之快以及对劳动力发展项目的大量投资。此外,对技术创新的关注和先进基础设施的可用性正在支持北美 RaaS 市场的成长,以巩固其作为全球最大市场的地位。
预计亚太地区将在预测期内实现最高的复合年增长率。这一快速增长的驱动力包括新兴经济体、数位技术的日益普及以及庞大且多元化的劳动力市场对持续技能发展的需求。印度和中国等国家正在大力投资教育和培训计划,以满足现代化劳动力市场的需求。这些因素共同作用,使亚太地区成为 RaaS 市场成长最快的地区。
According to Stratistics MRC, the Global Reskilling and Upskilling as a Service (RaaS) Market is accounted for $36.88 billion in 2025 and is expected to reach $77.06 billion by 2032 growing at a CAGR of 11.1% during the forecast period. The Reskilling and Upskilling as a Service (RaaS) market delivers on-demand training, skill development, and workforce transformation solutions to organizations and individuals. Through digital platforms, AI-enabled assessments, and personalized learning pathways, it helps bridge skill gaps, enhance employability, and future-proof talent. Growth is driven by technological disruption, changing job roles, and the need for continuous learning in dynamic industries. RaaS platforms offer scalable, flexible, and measurable learning interventions, enabling enterprises to maintain a competitive workforce while supporting lifelong learning initiatives globally.
According to the World Economic Forum, 50% of all employees will need reskilling by 2025, and digital platforms are key to delivering scalable, personalized training.
Automation and AI Integration
The integration of automation and artificial intelligence (AI) into business operations is a significant driver for the Reskilling and Upskilling as a Service (RaaS) market. As organizations adopt these technologies, the demand for employees with advanced technical skills increases. This shift necessitates continuous learning and adaptation to new tools and processes. Consequently, businesses are investing in RaaS platforms to equip their workforce with the necessary skills, thereby fostering a culture of lifelong learning and enhancing overall productivity.
High Training Costs
Developing and implementing comprehensive training programs require significant financial investment, which may be prohibitive for small and medium-sized enterprises (SMEs). Additionally, ongoing expenses related to content updates, platform maintenance, and instructor fees can strain organizational budgets. These financial constraints may limit the accessibility of advanced training programs, hindering the potential growth of the RaaS market.
AI-Powered Learning Platforms
AI-powered learning platforms present a substantial opportunity for the RaaS market. These platforms utilize machine learning algorithms to personalize learning experiences, adapt to individual learning paces, and provide real-time feedback. Such customization enhances learner engagement and retention, leading to more effective skill acquisition. Furthermore, AI can analyze performance data to identify skill gaps, enabling targeted interventions and continuous improvement in training programs, thereby driving the demand for RaaS solutions.
Cyber security Risks
Cybersecurity risks represent a significant threat to the RaaS market. As organizations increasingly rely on digital platforms for training, the potential for data breaches and cyberattacks grows. Sensitive employee information, including personal details and learning progress, can be vulnerable to unauthorized access. Such incidents can lead to financial losses, reputational damage, and legal repercussions, deterring organizations from adopting RaaS solutions and impeding market growth.
The COVID-19 pandemic has had a profound impact on the RaaS market. With widespread lockdowns and social distancing measures, traditional in-person training programs were disrupted, accelerating the shift towards online learning platforms. Organizations recognized the need to upskill and reskill their workforce remotely to adapt to the changing business environment. This shift has led to increased demand for digital learning solutions, highlighting the importance of continuous learning in maintaining business continuity during crises.
The corporate training solutions segment is expected to be the largest during the forecast period
The corporate training solutions segment is expected to account for the largest market share during the forecast period. Organizations are increasingly investing in employee development to enhance skills, improve performance, and maintain competitiveness. Corporate training encompasses a wide range of programs, including leadership development, technical skills enhancement, and compliance training. The growing emphasis on workforce development and the need for continuous learning are driving the expansion of this segment, positioning it as the largest contributor to the market.
The cloud-based solutions segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud-based solutions segment is predicted to witness the highest growth rate. This growth is driven by the increasing adoption of cloud technologies across industries, offering organizations the ability to provide training programs that are accessible, scalable, and cost-effective. Cloud-based platforms facilitate real-time updates, seamless collaboration, and data analytics, enhancing the overall learning experience and making them a preferred choice for modern corporate training initiatives.
During the forecast period, the North America region is expected to hold the largest market share. The region's dominance is attributed to the presence of numerous leading technology companies, a high rate of digital transformation across industries, and significant investments in employee development programs. Additionally, the strong emphasis on innovation and the availability of advanced infrastructure support the growth of the RaaS market in North America, solidifying its position as the largest market globally.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR. This rapid growth is driven by the region's expanding economies, increasing adoption of digital technologies, and a large, diverse workforce requiring continuous skill development. Countries like India and China are investing heavily in education and training initiatives to meet the demands of a modernizing labor market. The combination of these factors positions Asia Pacific as the fastest-growing region in the RaaS market.
Key players in the market
Some of the key players in Reskilling and Upskilling as a Service (RaaS) Market include Amazon, PwC (PricewaterhouseCoopers), IBM, AT&T, JPMorgan Chase, Cisco, Microsoft, Intel, Genpact, Docebo, WNS Global Services, SweetRush, CommLab India, Andela, 5Mins.ai, SkyHive Technologies, Franklin Covey Co., City & Guilds Group, D2L Corporation, and Skillsoft.
In September 2025, Cisco launched the AI-Enabled ICT Workforce Consortium with other leaders to address AI's impact on ICT jobs, focusing on upskilling and reskilling for AI-driven role changes. Cisco offers AI training through its Networking Academy and Cisco U, extending 40 AI courses from entry to expert level including new business and technical AI certifications.
In June 2023, AT&T has introduced a generative AI tool named "Ask AT&T" to assist employees. This tool aims to improve efficiency and creativity in various tasks, including customer service and HR support. The initiative reflects AT&T's commitment to integrating AI into its operations to enhance employee productivity.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.