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市场调查报告书
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1682100

2025年云端语音通信服务全球市场报告

Cloud Telephony Services Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10个工作天内

价格
简介目录

预计未来几年云端语音通信服务市场规模将快速成长。到 2029 年，这一数字将成长至 713 亿美元，年复合成长率（CAGR）为 17.4%。预测期内的成长可归因于云端基础的解决方案的日益普及、VoIP 技术的日益普及、虚拟电话号码的使用增加、对先进通讯服务的需求不断增长以及行动工作者的不断增长。预测期内的关键趋势包括语音辨识和自然语言处理的技术创新、电子商务业务的扩展、与协作工具的整合、向基于订阅的模式的转变以及零工经济的成长。

虚拟电话号码的日益普及预计将在未来几年推动云端语音通信服务市场的成长。虚拟电话号码是一种不与传统电话线绑定的电话号码，允许将通话传输接到您选择的装置或电话号码。虚拟电话号码使用量的增加很大程度上是由于远距办公的兴起和对更灵活的通讯解决方案的需求。云端语音通信服务透过提供可透过网际网路存取的可扩展、灵活的通讯解决方案来支援这一趋势。例如，2023年12月，澳洲通讯与媒体管理局（ACMA）报告称，澳洲的行动服务总数将从2021年的3,680万增加到2022年的3,960万，成长7%。因此，虚拟电话号码的采用率正在上升，推动了云端电话服务市场的成长。

云端语音通信服务市场的主要企业正在优先将云端电话服务扩展到新的地点，以满足不断变化的通讯需求。云端电话服务提供从任何有网路连线的地方拨打和接听电话的灵活性，从而促进远端业务设定并确保业务连续性。这些服务包括呼叫路由、语音邮件转录以及与其他业务工具的整合等功能，以提高使用者的工作效率。例如，2023 年 6 月，RingCentral, Inc. 在印度推出了云端语音通信服务，成为第一家在该国提供完全合规的云端电话系统服务的全球云端供应商。这项措施使印度的跨国企业能够利用云端电话功能简化与员工、客户和合作伙伴的沟通。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场 - 宏观经济情景，包括利率、通膨、地缘政治、新冠疫情以及復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球云端语音通信服务 PESTEL 分析（政治、社会、技术、环境、法律因素、驱动因素、限制因素）
  • 最终用途产业分析
  • 全球云端语音通信服务市场：成长率分析
  • 全球云端语音通信服务市场表现：规模与成长，2019-2024
  • 全球云端语音通信服务市场预测：规模与成长，2024-2029 年，2034 年
  • 全球云端语音通信服务总目标市场（TAM）

第六章市场区隔

  • 全球云端语音通信服务市场（按网路、效能和预测），2019-2024 年、2024-2029 年、2034 年
  • 公共交换电话网路（PSTN）
  • 网际网路通讯协定语音 (VoIP)
  • 全球云端语音通信服务市场（按部署类型、效能和预测），2019-2024 年、2024-2029 年、2034 年
  • 云
  • 主持人
  • 全球云端语音通信服务市场企业，实际状况与预测，2019-2024 年、2024-2029 年、2034 年
  • 中小型企业
  • 大型企业
  • 全球云端语音通信服务市场：依应用程式、绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • 会议
  • 多级IVR
  • 销售和行销
  • 客户关係管理 (CRM)
  • 全球云端语音通信服务市场（按最终用户产业、业绩和预测），2019-2024 年、2024-2029 年、2034 年
  • 通讯和 IT
  • 银行、金融服务和保险（BFSI）
  • 政府
  • 卫生保健
  • 媒体与娱乐
  • 教育
  • 零售
  • 其他最终用户产业
  • 全球云端语音通信服务市场，依公用交换电话网路 (PSTN) 类型细分，业绩及预测，2019-2024 年、2024-2029 年、2034 年
  • 传统固定电话服务
  • PSTN 到云端语音通信集成
  • PSTN云端闸道解决方案
  • 混合语音通信系统（PSTN+云端）
  • 透过 PSTN 进行云端基础的呼叫路由
  • VoIP 服务的 PSTN 备份
  • 全球云端语音通信服务市场、VoIP（网际网路协定语音）细分（按类型）、绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • 企业导向的 VoIP 通话解决方案
  • 云端 PBX（专用交换机）
  • VoIP客服中心解决方案
  • 整合通讯的 VoIP
  • VoIP 与 CRM 和其他业务工具的集成
  • VoIP安全解决方案（加密、认证）
  • WebRTC（Web即时通讯）解决方案

第七章 区域和国家分析

  • 全球云端语音通信服务市场：按地区、绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • 全球云端语音通信服务市场：按国家、业绩和预测，2019-2024 年、2024-2029 年、2034 年

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章 澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第十七章 德国市场

第十八章 法国市场

第十九章：义大利市场

第20章：西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第30章竞争格局与公司概况

  • 云端语音通信服务市场：竞争格局
  • 云端语音通信服务市场：公司简介
    • Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Cisco Systems Inc Overview, Products and Services, Strategy and Financial Analysis
    • Singapore Telecommunications Limited Overview, Products and Services, Strategy and Financial Analysis
    • EPAM Systems, Inc Overview, Products and Services, Strategy and Financial Analysis
    • Zoom Video Communications Inc Overview, Products and Services, Strategy and Financial Analysis

第31章 其他大型创新企业

  • Twilio Inc
  • Avaya Inc
  • RingCentral Inc
  • Genesys Telecommunications Laboratories Inc
  • Vonage Holdings Corp
  • Mitel Networks Corporation
  • Five9 Inc
  • 8x8 Inc
  • VOXX International
  • Freshworks Inc
  • Kaleyra Inc
  • Fuze Inc
  • Nextiva Inc
  • Redcentric plc
  • Jive Communications Inc

第 32 章全球市场竞争基准化分析与仪表板

第33章 重大併购

第34章近期市场趋势

第 35 章 高市场潜力国家、细分市场与策略

  • 2029 年云端语音通信服务市场：提供新机会的国家
  • 2029 年云端语音通信服务市场：细分市场带来新机会
  • 2029 年云端语音通信服务市场：成长策略
    • 基于市场趋势的策略
    • 竞争对手的策略

第36章 附录

简介目录
Product Code: r27706

Cloud telephony services are modern communication solutions delivered via the internet, harnessing the power of cloud computing infrastructure. These services eliminate the necessity for traditional enterprise telephone systems by converting analog voice signals into digital data packets and transmitting them over the internet. This enables users to conduct calls using VoIP desk phones, softphones, or mobile applications.

The primary networks supporting cloud telephony services are public switched telephone networks (PSTNs) and voice over internet protocol (VoIP). PSTNs represent the conventional telephone networks managed by telecommunications carriers, employing circuit-switched technology for voice communication. These services offer various deployment options such as cloud and hosted solutions, catering to the needs of small, medium, and large enterprises across sectors including telecom and IT, banking, financial services and insurance (BFSIs), government, healthcare, media and entertainment, education, retail, and other industries. These solutions serve diverse purposes such as conferencing, multi-level IVR, sales and marketing, and customer relationship management (CRM) applications.

The cloud telephony services market research report is one of a series of new reports from The Business Research Company that provides cloud telephony services market statistics, including cloud telephony services industry global market size, regional shares, competitors with cloud telephony services market share, detailed cloud telephony services market segments, market trends, and opportunities, and any further data you may need to thrive in the cloud telephony services industry. This cloud telephony services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The cloud telephony services market size has grown rapidly in recent years. It will grow from $31.88 billion in 2024 to $37.49 billion in 2025 at a compound annual growth rate (CAGR) of 17.6%. The growth in the historic period can be attributed to Increasing demand for flexible communication solutions, rise of artificial intelligence and automation, demand for real-time analytics and reporting, growth of small and medium-sized enterprises (SMES), evolution of WebRTC (web real-time communication).

The cloud telephony services market size is expected to see rapid growth in the next few years. It will grow to $71.3 billion in 2029 at a compound annual growth rate (CAGR) of 17.4%. The growth in the forecast period can be attributed to growing adoption of cloud based solutions, rising adoption of VoIP technology, increasing use of virtual phone numbers, raising demand for advanced communication services, growing mobile workforce. Major trends in the forecast period include technological innovations in voice recognition and natural language processing, expansion of e-commerce businesses, integration with collaboration tools, shift towards subscription-based models, expansion of the gig economy.

The growing adoption of virtual phone numbers is expected to drive the expansion of the cloud telephony service market in the coming years. Virtual phone numbers are telephone numbers not tied to a traditional phone line, allowing calls to be forwarded to any device or phone number the user selects. The increasing use of virtual phone numbers is largely due to the rise in remote work arrangements and the demand for more flexible communication solutions. Cloud telephony services support this trend by providing scalable and flexible communication solutions that are accessible via the internet. For example, in December 2023, the Australian Communications and Media Authority (ACMA) reported that the total number of mobile services in Australia grew from 36.8 million in 2021 to 39.6 million in 2022, marking a 7% increase. Therefore, the rising adoption of virtual phone numbers is fueling the growth of the cloud telephony service market.

Key players in the cloud telephony service market are prioritizing the expansion of their cloud phone services to new locations to cater to evolving communication needs. Cloud phone services offer flexibility by enabling users to make and receive calls from any location with an internet connection, thereby facilitating remote work setups and ensuring business continuity. These services encompass features such as call routing, voicemail transcription, and integration with other business tools, enhancing productivity and efficiency for users. For example, in June 2023, RingCentral, Inc. introduced its cloud telephony service in India, becoming the first global cloud provider to offer fully compliant cloud phone system services in the country. This initiative enables multinational organizations in India to leverage cloud phone capabilities for streamlined communication with employees, customers, and partners.

In January 2024, Dura Software expanded its presence in the telecommunications industry by acquiring Infosys Limited, a UK-based telephony technology company specializing in cloud telephony services. Through this acquisition, Dura Software aims to leverage Invosys' comprehensive suite of solutions, including connectivity and cloud offerings, intelligent call management, and routing for contact centers, to enhance its portfolio, drive growth, access new resources and expertise, and broaden its product offerings.

Major companies operating in the cloud telephony services market are Microsoft Corporation, Cisco Systems Inc., Singapore Telecommunications Limited, EPAM Systems, Inc., Zoom Video Communications Inc., Twilio Inc., Avaya Inc., RingCentral Inc., Genesys Telecommunications Laboratories Inc., Vonage Holdings Corp., Mitel Networks Corporation, Five9 Inc., 8x8 Inc., VOXX International, Freshworks Inc., Kaleyra Inc., Fuze Inc., Nextiva Inc., Redcentric plc., Jive Communications Inc., Dialpad Inc., Talkdesk Inc., Telnyx LLC, Plivo Inc., Flowroute Inc.

North America was the largest region in the cloud telephony services market in 2024. The regions covered in the cloud telephony services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the cloud telephony services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The cloud telephony services market consists of revenues earned by entities by providing services such as virtual phone systems, call forwarding, interactive voice response systems, and voicemail. The market value includes the value of related goods sold by the service provider or included within the service offering. The cloud telephony services market also includes sales of IP phones, analog telephone adapters (ATA), routers and switches, power over ethernet (PoE) switches, headsets and microphones. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Cloud Telephony Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on cloud telephony services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for cloud telephony services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The cloud telephony services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Network: Public Switched Telephone Networks (PSTNs); Voice Over Internet Protocol (VoIP)
  • 2) By Deployment Type: Cloud; Hosted
  • 3) By Enterprise: Small And Medium Enterprises (SMEs); Large Enterprises
  • 4) By Application: Conferencing; Multi-Level IVR; Sales And Marketing; Customer Relationship Management (CRM)
  • 5) By End User Industry: Telecom And IT; Banking, Financial Services And Insurance (BFSI); Government; Health Care; Media And Entertainment; Education; Retail; Other End User Industries
  • Subsegments:
  • 1) By Public Switched Telephone Networks (PSTNs): Traditional Landline Telephony Services; PSTN-to-Cloud Telephony Integration; PSTN Cloud Gateway Solutions; Hybrid Telephony Systems (PSTN + Cloud); Cloud-Based Call Routing via PSTN; PSTN Backup for VoIP Services
  • 2) By Voice Over Internet Protocol (VoIP): Hosted VoIP Services; VoIP Calling Solutions for Businesses; Cloud PBX (Private Branch Exchange); VoIP Call Center Solutions; VoIP for Unified Communications; VoIP Integration with CRM and Other Business Tools; VoIP Security Solutions (Encryption, Authentication); WebRTC (Web Real-Time Communication) Solutions
  • Companies Mentioned: Microsoft Corporation; Cisco Systems Inc; Singapore Telecommunications Limited; EPAM Systems, Inc; Zoom Video Communications Inc
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Cloud Telephony Services Market Characteristics

3. Cloud Telephony Services Market Trends And Strategies

4. Cloud Telephony Services Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Cloud Telephony Services Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Cloud Telephony Services PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Cloud Telephony Services Market Growth Rate Analysis
  • 5.4. Global Cloud Telephony Services Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Cloud Telephony Services Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Cloud Telephony Services Total Addressable Market (TAM)

6. Cloud Telephony Services Market Segmentation

  • 6.1. Global Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Public Switched Telephone Networks (PSTNs)
  • Voice Over Internet Protocol (Voip)
  • 6.2. Global Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud
  • Hosted
  • 6.3. Global Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Small And Medium Enterprises (SMEs)
  • Large Enterprises
  • 6.4. Global Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Conferencing
  • Multi-Level Ivr
  • Sales And Marketing
  • Customer Relationship Management (CRM)
  • 6.5. Global Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Telecom And IT
  • Banking, Financial Services And Insurance (BFSI)
  • Government
  • Health Care
  • Media And Entertainment
  • Education
  • Retail
  • Other End User Industries
  • 6.6. Global Cloud Telephony Services Market, Sub-Segmentation Of Public Switched Telephone Networks (PSTNs), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Traditional Landline Telephony Services
  • PSTN-to-Cloud Telephony Integration
  • PSTN Cloud Gateway Solutions
  • Hybrid Telephony Systems (PSTN + Cloud)
  • Cloud-Based Call Routing via PSTN
  • PSTN Backup for VoIP Services
  • 6.7. Global Cloud Telephony Services Market, Sub-Segmentation Of Voice Over Internet Protocol (VoIP), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • VoIP Calling Solutions for Businesses
  • Cloud PBX (Private Branch Exchange)
  • VoIP Call Center Solutions
  • VoIP for Unified Communications
  • VoIP Integration with CRM and Other Business Tools
  • VoIP Security Solutions (Encryption, Authentication)
  • WebRTC (Web Real-Time Communication) Solutions

7. Cloud Telephony Services Market Regional And Country Analysis

  • 7.1. Global Cloud Telephony Services Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Cloud Telephony Services Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Cloud Telephony Services Market

  • 8.1. Asia-Pacific Cloud Telephony Services Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Cloud Telephony Services Market

  • 9.1. China Cloud Telephony Services Market Overview
  • 9.2. China Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Cloud Telephony Services Market

  • 10.1. India Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Cloud Telephony Services Market

  • 11.1. Japan Cloud Telephony Services Market Overview
  • 11.2. Japan Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Cloud Telephony Services Market

  • 12.1. Australia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Cloud Telephony Services Market

  • 13.1. Indonesia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Cloud Telephony Services Market

  • 14.1. South Korea Cloud Telephony Services Market Overview
  • 14.2. South Korea Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Cloud Telephony Services Market

  • 15.1. Western Europe Cloud Telephony Services Market Overview
  • 15.2. Western Europe Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Cloud Telephony Services Market

  • 16.1. UK Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Cloud Telephony Services Market

  • 17.1. Germany Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Cloud Telephony Services Market

  • 18.1. France Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Cloud Telephony Services Market

  • 19.1. Italy Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Cloud Telephony Services Market

  • 20.1. Spain Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Cloud Telephony Services Market

  • 21.1. Eastern Europe Cloud Telephony Services Market Overview
  • 21.2. Eastern Europe Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Cloud Telephony Services Market

  • 22.1. Russia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Cloud Telephony Services Market

  • 23.1. North America Cloud Telephony Services Market Overview
  • 23.2. North America Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Cloud Telephony Services Market

  • 24.1. USA Cloud Telephony Services Market Overview
  • 24.2. USA Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Cloud Telephony Services Market

  • 25.1. Canada Cloud Telephony Services Market Overview
  • 25.2. Canada Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Cloud Telephony Services Market

  • 26.1. South America Cloud Telephony Services Market Overview
  • 26.2. South America Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Cloud Telephony Services Market

  • 27.1. Brazil Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Cloud Telephony Services Market

  • 28.1. Middle East Cloud Telephony Services Market Overview
  • 28.2. Middle East Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Cloud Telephony Services Market

  • 29.1. Africa Cloud Telephony Services Market Overview
  • 29.2. Africa Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Cloud Telephony Services Market Competitive Landscape And Company Profiles

  • 30.1. Cloud Telephony Services Market Competitive Landscape
  • 30.2. Cloud Telephony Services Market Company Profiles
    • 30.2.1. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Cisco Systems Inc Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Singapore Telecommunications Limited Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. EPAM Systems, Inc Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Zoom Video Communications Inc Overview, Products and Services, Strategy and Financial Analysis

31. Cloud Telephony Services Market Other Major And Innovative Companies

  • 31.1. Twilio Inc
  • 31.2. Avaya Inc
  • 31.3. RingCentral Inc
  • 31.4. Genesys Telecommunications Laboratories Inc
  • 31.5. Vonage Holdings Corp
  • 31.6. Mitel Networks Corporation
  • 31.7. Five9 Inc
  • 31.8. 8x8 Inc
  • 31.9. VOXX International
  • 31.10. Freshworks Inc
  • 31.11. Kaleyra Inc
  • 31.12. Fuze Inc
  • 31.13. Nextiva Inc
  • 31.14. Redcentric plc
  • 31.15. Jive Communications Inc

32. Global Cloud Telephony Services Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Cloud Telephony Services Market

34. Recent Developments In The Cloud Telephony Services Market

35. Cloud Telephony Services Market High Potential Countries, Segments and Strategies

  • 35.1 Cloud Telephony Services Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Cloud Telephony Services Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Cloud Telephony Services Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer