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市场调查报告书
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1840171

2025年全球聊天机器人市场报告

Chatbot Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 250 Pages | 商品交期: 2-10个工作天内

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简介目录

近年来，聊天机器人市场呈指数级增长，从2024年的82.7亿美元成长到2025年的102.5亿美元，复合年增长率达24.0%。这一成长主要归功于客户服务成本效益的提高、自然语言处理技术的进步、电子商务、产品推荐、增强的客户参与、旅行协助和预订等功能。

预计未来几年聊天机器人市场规模将呈指数级增长，到2029年将达到289.5亿美元，复合年增长率（CAGR）为29.6%。预测期内的成长可归因于个人化和使用者情境感知、产业专用的聊天机器人、与业务应用程式的整合、聊天机器人在人力资源和招聘领域的应用，以及安全措施的加强。预测期内的关键趋势包括人工智慧和机器学习的日益普及、全通路聊天机器人部署、语音聊天机器人和对话式介面、个人化和用户情境感知能力的提升、符合伦理的人工智慧和负责任的聊天机器人实践，以及与虚拟助理和智慧设备的整合。

聊天机器人是一种电脑程序，它能够模拟和解读人类的对话，无论是书面对话还是语音对话，使用户能够像与真人互动一样与数位设备互动。聊天机器人的种类繁多，从能够回答简单问题的单行程序，到能够透过收集和处理数据不断学习和适应的复杂数位助理，应有尽有，从而创造日益个性化的体验。

聊天机器人主要分为文字型、语音型和混合型三种类型。文字型聊天机器人是一种能够进行对话并执行自动化任务的软体工具。它透过根据客户回復中包含的特定触发词和关键字发送自动文字和回复，帮助企业与客户参与。聊天机器人的各种元件包括解决方案和服务，这些方案和服务可以涉及各种平台，例如独立平台、基于 Web 的平台、基于即时通讯工具/第三方平台，并且可以部署在本地或云端。目前，银行、金融服务和保险 (BFSI)、医疗保健、IT 和通讯、零售、旅游和酒店等行业的终端用户都在使用聊天机器人。

美国关税的大幅上涨以及由此引发的贸易紧张局势，在2025年春季对资讯科技产业，尤其是硬体製造、资料基础设施和软体部署领域，产生了显着影响。进口半导体、电路基板和网路设备的关税提高，并推高了高科技公司、云端服务供应商和资料中心的生产和营运成本。在全球范围内采购笔记型电脑、伺服器和消费电子产品零件的公司面临更长的前置作业时间和价格压力。同时，对专用软体征收的关税以及主要国际市场的报復性措施，扰乱了全球IT供应链，并降低了海外对美国製造技术的需求。为了应对这些挑战，该行业正在加大对国内晶片生产的投资，扩大供应商网络，并利用人工智慧驱动的自动化技术来增强韧性并更有效地控製成本。

这份聊天机器人市场研究报告是商业研究公司最新发布的系列报告之一，提供聊天机器人市场统计数据，例如全球聊天机器人行业市场规模、区域份额、竞争对手及其市场份额、详细的聊天机器人市场细分、市场趋势和商业机会。本报告对聊天机器人产业的现状和未来发展趋势进行了深入分析，为您提供所需的一切全面资讯。

未来五年29.6%的成长预测较我们先前对该市场的预测略微下调了0.4%。这一下调主要归因于美国与其他国家之间的关税影响。中国大陆和台湾地区对GPU和用于自然语言处理模型训练的託管基础设施征收的关税，可能会阻碍聊天机器人在美国零售和酒店行业的部署扩展性和响应速度。此外，相互关税以及日益加剧的贸易紧张局势和限制对全球经济和贸易造成的负面影响，也将产生更广泛的影响。

预计未来几年智慧型手机用户数量的成长将推动聊天机器人市场的发展。智慧型手机是可连接行动电话网路的电子设备。聊天机器人可以透过网站、通讯应用程式和行动应用程式以自然语言与用户交流。在行动装置上，聊天机器人提供虚拟援助，以满足使用者的各种需求。例如，总部位于美国的搜寻引擎优化 (SEO) 培训和部落格公司 Backlinko LLC 在 2024 年 3 月发布报告称，到 2024 年，智慧型手机用户数量将达到 48.8 亿，比前一年增加 6.35 亿。因此，智慧型手机的广泛普及正在推动聊天机器人市场的扩张。

电子商务的兴起预计将推动聊天机器人市场的未来成长。电子商务是指透过互联网买卖商品和服务。电子商务企业利用聊天机器人处理有关产品资讯、订单状态和出货的常见咨询和问题，并为客户提供全天候客户支援。例如，美国政府机构美国人口普查局在2023年8月估计值，2023年第二季电子商务销售额将比2022年第二季成长7.5%（或1.4%），而整体零售额将成长0.6%（或0.4%）。 2023年第二季电子商务销售额占总销售额的15%。因此，电子商务的兴起正在推动聊天机器人市场的成长。

聊天机器人市场的主要企业正致力于开发先进的技术解决方案，包括人工智慧购物助理聊天机器人，以增强客户参与、简化购物体验并提供个人化推荐。人工智慧购物助理聊天机器人是一种自动化数位工具，利用人工智慧技术在线网路购物过程中与客户互动。例如，美国电商公司亚马逊于2024年8月在印度推出了其人工智慧购物助理Rufus，此前该产品已于同年稍早在美国上市。 Rufus旨在透过推荐产品、回答购物相关问题以及方便使用者进行产品比较来帮助使用者。用户可以透过亚马逊行动应用程式存取该助手，它会以图示的形式显示在应用程式的右下角。这款人工智慧聊天机器人基于亚马逊庞大的产品目录和网路资讯进行训练，使其能够根据用户的查询产生客製化的答案和提案。

聊天机器人市场包括提供选单/按钮式聊天机器人、基于语言（规则式）聊天机器人、关键字识别聊天机器人、机器学习聊天机器人、混合模式、语音机器人、预约安排或预订聊天机器人以及客户支援聊天机器人的实体所获得的收入。市场价值包括服务提供者销售的任何相关商品或包含在其服务产品中的任何商品的价值。仅包括在营业单位交易营业单位出售给最终消费者的商品和服务。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场：宏观经济情景，包括利率、通货膨胀、地缘政治、贸易战和关税，以及新冠疫情及其復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球聊天机器人：PESTEL 分析（政治、社会、科技、环境、法律因素、驱动因素和限制因素）
  • 终端用户产业分析
  • 全球聊天机器人市场：成长率分析
  • 全球聊天机器人市场表现：规模与成长，2019-2024年
  • 全球聊天机器人市场预测：规模与成长，2024-2029年，2034年
  • 全球聊天机器人：潜在市场规模 (TAM)

第六章 市场细分

  • 全球聊天机器人市场按类型、性能和预测划分，2019-2024年、2024-2029年、2034年
  • 文字
  • 声音的
  • 杂交种
  • 全球聊天机器人市场按组件、性能和预测划分，2019-2024年、2024-2029年、2034年
  • 解决方案
  • 服务
  • 全球聊天机器人市场依平台、效能和预测划分，2019-2024年、2024-2029年、2034年
  • 独立版
  • 基于网路的
  • 基于即时通讯工具或第三方
  • 全球聊天机器人市场：依部署、效能和预测划分，2019-2024年、2024-2029年、2034年
  • 本地部署
  • 云
  • 全球聊天机器人市场：按文字类型、表现和预测进行细分，2019-2024年、2024-2029年、2034年
  • 基于规则的聊天机器人
  • 基于人工智慧的聊天机器人
  • 全球聊天机器人市场：依语音（类型）、效能和预测细分，2019-2024年、2024-2029年、2034年
  • 语音助理
  • 互动式语音应答系统
  • 全球聊天机器人市场：按混合型、类型、性能和预测进行细分，2019-2024年、2024-2029年、2034年
  • 文字和语音结合的介面
  • 多通路聊天机器人

第七章 区域和国家分析

  • 全球聊天机器人市场：区域表现与预测，2019-2024年、2024-2029年、2034年
  • 全球聊天机器人市场：国家、表现与预测，2019-2024年、2024-2029年、2034年

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章：澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章：西欧市场

第十六章英国市场

第十七章：德国市场

第十八章：法国市场

第十九章：义大利市场

第二十章：西班牙市场

第21章 东欧市场

第22章：俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第三十章：竞争格局与公司概况

  • 聊天机器人市场：竞争格局
  • 聊天机器人市场：公司简介
    • International Business Machines Corporation（IBM）Overview, Products and Services, Strategy and Financial Analysis
    • Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Google LLC Overview, Products and Services, Strategy and Financial Analysis
    • Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Nuance Communications Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章：其他领先和创新企业

  • Creative Virtual Ltd.
  • Artificial Solutions International AB
  • Inbenta Holdings Inc.
  • Next IT Corporation
  • Aivo Inc.
  • Conversica Inc.
  • LiveChat Software SA
  • Gupshup Technology（India）Pvt. Ltd.
  • Contus Tech.（Contus）
  • SmartBots LLC
  • Yellow Messenger Pte. Ltd.
  • Kevit Technologies Pvt. Ltd.
  • eGain Corporation
  • Helpshift Technologies Pvt. Ltd.
  • Oracle Corporation

第32章 全球市场竞争基准化分析与仪錶板

第33章 重大併购

第34章 近期市场趋势

第35章：高潜力市场国家、细分市场与策略

  • 2029年聊天机器人市场：提供新机会的国家
  • 2029年聊天机器人市场：新兴细分市场机会
  • 2029年聊天机器人市场：成长策略
    • 基于市场趋势的策略
    • 竞争对手策略

第36章附录

简介目录
Product Code: r21216u

A chatbot is a computer program that simulates and interprets written or spoken human dialogue, allowing users to interact with digital gadgets in the same way they would interact with actual people. It can range from simple one-line programs that respond to a simple question to sophisticated digital assistants that learn and adapt as they collect and process data to create increasingly personalized experiences.

The main types of chatbots are text, voice, and hybrid. Text bots are defined as software tools that can perform conversational and automated tasks. They help companies engage with their customers through sending automated texts and replies based on specific triggers and keywords in the customer's response. The different components include solutions and services, and involve various platforms such as standalone, web-based, messenger-based/third party, which are deployed on-premise or cloud. It is employed in BFSI, healthcare, IT and telecommunication, retail, travel and hospitality, and other end-users.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The chatbot market research report is one of a series of new reports from The Business Research Company that provides chatbot market statistics, including chatbot industry global market size, regional shares, competitors with a chatbot market share, detailed chatbot market segments, market trends and opportunities, and any further data you may need to thrive in the chatbot industry. This chatbot market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The chatbot market size has grown exponentially in recent years. It will grow from $8.27 billion in 2024 to $10.25 billion in 2025 at a compound annual growth rate (CAGR) of 24.0%. The growth in the historic period can be attributed to cost efficiency in customer service, advancements in natural language processing, e-commerce and product recommendations, enhanced customer engagement, travel assistance and booking.

The chatbot market size is expected to see exponential growth in the next few years. It will grow to $28.95 billion in 2029 at a compound annual growth rate (CAGR) of 29.6%. The growth in the forecast period can be attributed to personalization and user context, industry-specific chatbots, integration with business applications, chatbots in HR and recruitment, enhanced security measures. Major trends in the forecast period include increased adoption of ai and machine learning, omni-channel chatbot deployment, voice-based chatbots and conversational interfaces, enhanced personalization and user context awareness, ethical ai and responsible chatbot practices, integration with virtual assistants and smart devices.

The forecast of 29.6% growth over the next five years reflects a modest reduction of 0.4% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariffs on NLP model training GPUs and hosting infrastructure from China and Taiwan could hinder the scalability and responsiveness of chatbot deployments in the U.S. across retail and service sectors. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The increasing number of smartphone users is anticipated to drive the growth of the chatbot market in the coming years. A smartphone is an electronic device that connects to a cellular network. Chatbots can engage in natural language conversations with users through websites, messaging applications, or mobile apps. On mobile devices, chatbots offer virtual assistance to address various user needs. For example, in March 2024, Backlinko LLC, a U.S.-based search engine optimization (SEO) training and blogging company, reported that 4.88 billion people owned a smartphone in 2024, an increase of 635 million from the previous year. Thus, the growing adoption of smartphones is fueling the expansion of the chatbot market.

Rising e-commerce is expected to propel the growth of the chatbot market going forward. E-commerce refers to the buying and selling of goods and services over the internet. E-commerce businesses use chatbots to provide 24/7 customer support for customers by responding to common queries and issues about product information, order status, and shipping. For instance, in August 2023, according to the United States Census Bureau, a US-based government agency, compared to the second quarter of 2022, the estimate for e-commerce in the second quarter of 2023 climbed by 7. 5% (or 1. 4%), while overall retail sales rose by 0. 6% (or 0. 4%). 15. 4% of all sales in the second quarter of 2023 were made through online stores. Therefore, rising e-commerce is driving the growth of the chatbot market.

Leading companies in the chatbot market are concentrating on developing advanced technological solutions, including AI-powered shopping assistant chatbots, to enhance customer engagement, streamline the shopping experience, and offer personalized recommendations. An AI-powered shopping assistant chatbot is an automated digital tool that utilizes artificial intelligence to interact with customers during the online shopping process. For example, in August 2024, Amazon, a U.S.-based e-commerce company, launched its AI-powered shopping assistant, Rufus, in India after its initial debut in the U.S. earlier that year. Rufus is designed to help users by providing product recommendations, answering shopping-related questions, and facilitating product comparisons. The assistant can be accessed through the Amazon mobile app, appearing as an icon in the bottom right corner. The AI chatbot is trained on Amazon's extensive product catalog and web information, allowing it to generate tailored responses and suggestions based on user inquiries.

Major companies operating in the chatbot market are adopting a strategic partnership to expand offerings. Strategic partnerships refer to a process in which companies leverage each other's strengths and resources to achieve mutual benefits and success. For instance, in February 2023, DRUID, a Romania-based conversational AI platform, partnered with ROBOYO, a US-based hyperautomation professional services company. Through this partnership, the two businesses will be able to provide automation transformation projects that add value for a variety of sectors. ROBOYO's comprehensive automation technology portfolio and consulting capabilities, as well as DRUID's conversational AI technology layer, will be fully used.

In April 2022, Laiye, a China-based intelligent automation software provider, acquired Mindsay for an undisclosed amount. This acquisition gives Laiye powerful, low-code, and no-code technology to automate customer service and back-office processes. Mindsay is a France-based customer service automation startup operating in the chatbox market.

Major companies operating in the chatbot market include International Business Machines Corporation (IBM), Microsoft Corporation, Google LLC, Amazon Web Services Inc., Nuance Communications Inc., Creative Virtual Ltd., Artificial Solutions International AB, Inbenta Holdings Inc., Next IT Corporation, Aivo Inc., Conversica Inc., LiveChat Software S. A., Gupshup Technology (India) Pvt. Ltd., Contus Tech. (Contus), SmartBots LLC, Yellow Messenger Pte. Ltd., Kevit Technologies Pvt. Ltd., eGain Corporation, Helpshift Technologies Pvt. Ltd., Oracle Corporation, ServiceNow Inc., Personetics Technologies Ltd., MindMeld Inc., CogniCor Technologies S. L., PositiveNaick Analytics Pvt. Ltd., Pypestream Inc., Acuvate Software Pvt. Ltd., Botsify Inc., Astute Solutions LLC, Haptik Inc.

North America was the largest region in the chatbot market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the chatbot market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the chatbot market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The chatbot market includes revenues earned by entities by providing menu/button-based chatbots, linguistic based (rule-based chatbots), keyword recognition-based chatbots, machine learning chatbots, the hybrid model, voice bots, appointment scheduling or booking chatbots, and customer support chatbots. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Chatbot Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on chatbot market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for chatbot ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The chatbot market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Type: Text; Voice; Hybrid
  • 2) By Component: Solution; Services
  • 3) By Platform: Standalone; Web-Based; Messenger-Based or Third Party
  • 4) By Deployment: On-Premise; Cloud
  • Subsegments:
  • 1) By Text: Rule-Based Chatbots; AI-Based Chatbots
  • 2) By Voice: Voice Assistants; IVR Systems
  • 3) By Hybrid: Combined Text And Voice Interfaces; Multi-Channel Chatbots
  • Companies Mentioned: International Business Machines Corporation (IBM); Microsoft Corporation; Google LLC; Amazon Web Services Inc.; Nuance Communications Inc.; Creative Virtual Ltd.; Artificial Solutions International AB; Inbenta Holdings Inc.; Next IT Corporation; Aivo Inc.; Conversica Inc.; LiveChat Software S. A.; Gupshup Technology (India) Pvt. Ltd.; Contus Tech. (Contus); SmartBots LLC; Yellow Messenger Pte. Ltd.; Kevit Technologies Pvt. Ltd.; eGain Corporation; Helpshift Technologies Pvt. Ltd.; Oracle Corporation; ServiceNow Inc.; Personetics Technologies Ltd.; MindMeld Inc.; CogniCor Technologies S. L.; PositiveNaick Analytics Pvt. Ltd.; Pypestream Inc.; Acuvate Software Pvt. Ltd.; Botsify Inc.; Astute Solutions LLC; Haptik Inc.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Chatbot Market Characteristics

3. Chatbot Market Trends And Strategies

4. Chatbot Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Chatbot Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Chatbot PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Chatbot Market Growth Rate Analysis
  • 5.4. Global Chatbot Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Chatbot Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Chatbot Total Addressable Market (TAM)

6. Chatbot Market Segmentation

  • 6.1. Global Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Text
  • Voice
  • Hybrid
  • 6.2. Global Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Solution
  • Services
  • 6.3. Global Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Standalone
  • Web-Based
  • Messenger-Based or Third Party
  • 6.4. Global Chatbot Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • On-Premise
  • Cloud
  • 6.5. Global Chatbot Market, Sub-Segmentation Of Text, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Rule-Based Chatbots
  • AI-Based Chatbots
  • 6.6. Global Chatbot Market, Sub-Segmentation Of Voice, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Voice Assistants
  • IVR Systems
  • 6.7. Global Chatbot Market, Sub-Segmentation Of Hybrid, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Combined Text And Voice Interfaces
  • Multi-Channel Chatbots

7. Chatbot Market Regional And Country Analysis

  • 7.1. Global Chatbot Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Chatbot Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Chatbot Market

  • 8.1. Asia-Pacific Chatbot Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Chatbot Market

  • 9.1. China Chatbot Market Overview
  • 9.2. China Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Chatbot Market

  • 10.1. India Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Chatbot Market

  • 11.1. Japan Chatbot Market Overview
  • 11.2. Japan Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Chatbot Market

  • 12.1. Australia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Chatbot Market

  • 13.1. Indonesia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Chatbot Market

  • 14.1. South Korea Chatbot Market Overview
  • 14.2. South Korea Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Chatbot Market

  • 15.1. Western Europe Chatbot Market Overview
  • 15.2. Western Europe Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Chatbot Market

  • 16.1. UK Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Chatbot Market

  • 17.1. Germany Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Chatbot Market

  • 18.1. France Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Chatbot Market

  • 19.1. Italy Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Chatbot Market

  • 20.1. Spain Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Chatbot Market

  • 21.1. Eastern Europe Chatbot Market Overview
  • 21.2. Eastern Europe Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Chatbot Market

  • 22.1. Russia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Chatbot Market

  • 23.1. North America Chatbot Market Overview
  • 23.2. North America Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Chatbot Market

  • 24.1. USA Chatbot Market Overview
  • 24.2. USA Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Chatbot Market

  • 25.1. Canada Chatbot Market Overview
  • 25.2. Canada Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Chatbot Market

  • 26.1. South America Chatbot Market Overview
  • 26.2. South America Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Chatbot Market

  • 27.1. Brazil Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Chatbot Market

  • 28.1. Middle East Chatbot Market Overview
  • 28.2. Middle East Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Chatbot Market

  • 29.1. Africa Chatbot Market Overview
  • 29.2. Africa Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Chatbot Market Competitive Landscape And Company Profiles

  • 30.1. Chatbot Market Competitive Landscape
  • 30.2. Chatbot Market Company Profiles
    • 30.2.1. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Google LLC Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Nuance Communications Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Chatbot Market Other Major And Innovative Companies

  • 31.1. Creative Virtual Ltd.
  • 31.2. Artificial Solutions International AB
  • 31.3. Inbenta Holdings Inc.
  • 31.4. Next IT Corporation
  • 31.5. Aivo Inc.
  • 31.6. Conversica Inc.
  • 31.7. LiveChat Software S. A.
  • 31.8. Gupshup Technology (India) Pvt. Ltd.
  • 31.9. Contus Tech. (Contus)
  • 31.10. SmartBots LLC
  • 31.11. Yellow Messenger Pte. Ltd.
  • 31.12. Kevit Technologies Pvt. Ltd.
  • 31.13. eGain Corporation
  • 31.14. Helpshift Technologies Pvt. Ltd.
  • 31.15. Oracle Corporation

32. Global Chatbot Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Chatbot Market

34. Recent Developments In The Chatbot Market

35. Chatbot Market High Potential Countries, Segments and Strategies

  • 35.1 Chatbot Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Chatbot Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Chatbot Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer