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市场调查报告书
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1840186

2025年全球云端基础的ITSM市场报告

Cloud-Based ITSM Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 250 Pages | 商品交期: 2-10个工作天内

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简介目录

近年来，云端基础的ITSM市场快速扩张，规模将从2024年的89.8亿美元成长到2025年的100.2亿美元，复合年增长率为11.6%。预测期内的成长可归因于对使用者体验、数位转型倡议、成本效益和营运支出模型、远距工作环境以及多重云端策略的日益关注。

预计未来几年，云端基础的ITSM 市场规模将快速成长，到 2029 年将达到 188.1 亿美元，复合年增长率为 17.0%。预测期内的成长可归因于不断变化的行业特定需求、对客户满意度和体验的关注、全球监管和管治考虑、对持续改进和分析的关注以及与 DevOps 实践的契合。预测期内的主要趋势包括数位转型计划、远端和混合工作模式、自动化和人工智慧整合、可扩展性和灵活性、成本效益和营运成本模型。

云端基础的ITSM 是指提供远端工作环境存取的云端託管系统。这种云端託管系统使工作流程快速且易于视觉化，从而为企业提供线上营运所需的自由度和可视性。 ITSM 平台的目标是帮助 IT 部门降低营运成本，提高业务利润和工作弹性。

云端基础的ITSM 市场主要由解决方案和服务组成。服务部门专注于整个 ITSM 流程，包括网路、网际网路、伺服器、软体、服务、应用程式、网路和终端硬体。这些解决方案和服务面向各行各业的中小型企业，包括 IT 和通讯、金融服务、保险、医疗保健、製造、零售和教育。

2025年春季美国突然提高关税以及由此引发的贸易摩擦对资讯科技产业产生了重大影响，尤其是硬体製造、资料基础设施和软体部署。对进口半导体、电路基板和网路设备征收更高的关税，并推高了高科技公司、云端服务供应商和资料中心的生产和营运成本。在全球范围内采购笔记型电脑、伺服器和消费电子产品零件的公司面临更长的前置作业时间和价格压力。同时，对专业软体征收的关税以及主要国际市场的报復性措施扰乱了全球IT供应链，减少了海外对美国製造技术的需求。作为应对措施，该行业正在增加对国内晶片生产的投资，扩大供应商网络，并利用人工智慧驱动的自动化来提高弹性并更有效地管理成本。

云端基础的ITSM 市场研究报告是商业研究公司 (The Business Research Company) 最新报告系列的一部分，该系列提供云端基础的ITSM 市场统计数据，例如全球市场规模、区域份额、云端基础云端基础的 ITSM 市场份额的竞争对手、云端基础。这份云端基础的ITSM 市场研究报告对该行业的现状和未来情况进行了详细分析，为您提供所需的一切观点。

未来五年17.0%的成长预测比我们先前的预测略有下降0.1%。这一下降主要源自于美国与其他国家之间关税的影响。征收关税，尤其是针对欧洲供应商提供的云端API以及跨境软体和服务集成，可能会增加美国IT服务管理平台的交付摩擦和上市时间。此外，互惠关税以及日益加剧的贸易紧张局势和限制对全球经济和贸易的负面影响可能会产生更广泛的影响。

预计在预测期内，云端基础的应用程式的日益普及将推动云端基础的ITSM市场的扩张。云端采用是指旨在提高基于互联网的资料库功能的可扩充性，同时降低成本和风险的商务策略。企业利用云端运算，使用託管在互联网上的远端电脑来储存、管理和处理关键资料。例如，Flexera 在 2023 年 4 月发布的一份报告显示，93% 的组织使用云端服务，87% 的组织采用了多重云端策略。这一成长主要源于对更大灵活性和敏捷性的需求，以满足市场需求。因此，云端基础的应用程式的采用预计将推动云端基础的ITSM 市场的成长。

物联网 (IoT) 设备的增加预计将推动未来云端基础的ITSM 市场的扩张。物联网设备是可以无线连接到网路并传输资料的非标准运算设备。这些设备会产生大量数据，需要高效率的管理解决方案。云端基础的ITSM 提供了高效管理这些数据所需的扩充性和自动化能力，使公司能够远端监控和优化物联网设备的效能。这可以提高效率、最大限度地减少停机时间并增强整体营运效率。例如，根据美国CompTIA Community 2023 年 7 月的报告，物联网市场规模预计将成长到 4,860 亿美元，到 2030 年，连网物联网装置的数量预计将达到 159 亿台。因此，物联网设备数量的增加正在促进云端基础的ITSM 市场的成长。

技术创新是云端基础的ITSM 市场日益流行的关键趋势。在云端基础的ITSM 市场营运的主要企业正专注于提供技术先进的解决方案和平台，以巩固其市场地位。这些公司正在将下一代云端基础的ITSM 技术（如虚拟化、网格运算、服务导向架构、人工智慧、挖掘、云端运算和自动云端协作）融入他们的服务和平台中。例如，加拿大云端解决方案供应商和技术公司 Sherweb 于 2023 年 10 月宣布推出一体化 IT 服务管理 (ITSM) 解决方案 C2 MSP。这种可客製化的解决方案旨在协助简化和自动化云端操作，简化託管 IT 服务的交付，并改善合作伙伴的最终客户体验。 C2 MSP 提供客製化的、完全整合的票务解决方案和自助服务门户，用于集中管理所有客户请求，消除手动管理并帮助合作伙伴自动化其业务工作流程，提高整体营运效率。

云端基础的ITSM 市场涵盖提供资产发现管理、配置管理、事件和问题管理以及自助服务配置的营业单位所获得的收益。市场价值还包括服务提供者销售或包含在其服务产品中的相关商品的价值。仅包括营业单位之间交易或销售给最终消费者的商品和服务。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场：宏观经济情景，包括利率、通膨、地缘政治、贸易战和关税，以及新冠疫情和復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球云端基础的ITSM：PESTEL 分析（政治、社会、技术、环境、法律因素、驱动因素和限制因素）
  • 最终用途产业分析
  • 全球云端基础的ITSM 市场：成长率分析
  • 全球云端基础的ITSM 市场表现：规模与成长，2019-2024 年
  • 全球云端基础的ITSM 市场预测：规模与成长，2024-2029 年，2034 年
  • 全球云端基础的ITSM：总可寻址市场 (TAM)

第六章 市场细分

  • 全球云端基础的ITSM 市场：按组件、实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 解决方案
  • 服务
  • 全球云端基础的ITSM 市场：按规模、实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 小型企业
  • 大公司
  • 全球云端基础的ITSM 市场：按最终用户、实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 通讯/IT
  • BFSI
  • 製造业
  • 零售
  • 卫生保健
  • 教育
  • 全球云端基础的ITSM 市场：按解决方案类型细分、实际结果和预测，2019-2024 年、2024-2029 年、2034 年
  • 事件管理软体
  • 变更管理工具
  • 问题管理解决方案
  • 服务请求管理
  • 知识管理系统
  • 全球云端基础的ITSM 市场：按服务类型、实际和预测细分，2019-2024 年、2024-2029 年、2034 年
  • 实施服务
  • 培训和支援服务
  • 咨询服务
  • 维护和升级

第七章 区域和国家分析

  • 全球云端基础的ITSM 市场：区域表现与预测，2019-2024 年、2024-2029 年、2034 年
  • 全球云端基础的ITSM 市场：国家/地区、实际情况和预测，2019-2024 年、2024-2029 年、2034 年

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章：澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第十七章：德国市场

第18章：法国市场

第十九章：义大利市场

第20章：西班牙市场

第21章 东欧市场

第22章：俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第30章：竞争格局与公司概况

  • 云端基础的ITSM 市场：竞争格局
  • 云端基础的ITSM 市场：公司简介
    • ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
    • International Business Machines Corporation（IBM）Overview, Products and Services, Strategy and Financial Analysis
    • BMC Software Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章：其他领先和创新企业

  • Ivanti Inc.
  • Hornbill Systems Limited
  • Microsoft Corporation
  • EasyVista Inc.
  • Micro Focus International plc
  • Atlassian Corporation Plc
  • Alemba Limited
  • SysAid Technologies Ltd.
  • Freshworks Inc.
  • SolarWinds Corporation
  • Zendesk Inc.
  • Agiloft Inc.
  • TOPdesk International BV
  • HappyFox Inc.
  • Zoho Corporation Pvt. Ltd.

第 32 章全球市场竞争基准化分析与仪表板

第33章 重大併购

第34章近期市场趋势

第 35 章：高潜力市场国家、细分市场与策略

  • 2029年云端基础的ITSM市场：提供新机会的国家
  • 2029年云端基础的ITSM市场：细分市场带来新机会
  • 2029年云端基础的ITSM市场：成长策略
    • 基于市场趋势的策略
    • 竞争对手策略

第36章 附录

简介目录
Product Code: r21247u

The cloud-based ITSM refer to a cloud hosting system that provides access to a remote working environment. This cloud hosting allows quick and easy visualization of process workflows and gives firms more freedom and visibility on the web. The purpose of the ITSM platform is to ensure that the IT department lowers its operational cost and increases profit and work flexibility in their businesses.

The main components of the cloud based ITSM market are solutions and services. The services segment focuses on the entire ITSM process such as networks, the internet, servers, software, services, applications and network, and endpoint hardware. These solutions and services are provided to SMEs and large enterprises in industries ranging from IT and telecommunication, BFSI, healthcare, manufacturing, retail, and education.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The cloud-based ITSM market research report is one of a series of new reports from The Business Research Company that provides cloud-based ITSM market statistics, including cloud-based ITSM industry global market size, regional shares, competitors with a cloud-based ITSM market share, detailed cloud-based ITSM market segments, market trends and opportunities, and any further data you may need to thrive in the cloud-based ITSM industry. This cloud-based ITSM market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The cloud-based itsm market size has grown rapidly in recent years. It will grow from $8.98 billion in 2024 to $10.02 billion in 2025 at a compound annual growth rate (CAGR) of 11.6%. The growth in the historic period can be attributed to increased focus on user experience, digital transformation initiatives, cost efficiency and opex models, remote work environments, multi-cloud strategies.

The cloud-based itsm market size is expected to see rapid growth in the next few years. It will grow to $18.81 billion in 2029 at a compound annual growth rate (CAGR) of 17.0%. The growth in the forecast period can be attributed to evolving industry-specific requirements, focus on customer satisfaction and experience, global regulatory and governance considerations, continuous improvement and analytics focus, alignment with devops practices. Major trends in the forecast period include digital transformation initiatives, remote work and hybrid work models, automation and ai integration, scalability and flexibility, cost efficiency and opex models.

The forecast of 17.0% growth over the next five years reflects a slight reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. The imposition of tariffs on cloud APIs and cross-border software service integrations, particularly from European vendors, may increase delivery friction and time-to-market for U.S. IT service management platforms. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The growing adoption of cloud-based applications is expected to drive the expansion of the cloud-based ITSM market in the forecast period. Cloud adoption refers to a business strategy aimed at enhancing the scalability of internet-based database capabilities while reducing costs and risks. Organizations leverage cloud computing, which involves using remote computers hosted on the Internet, to store, manage, and process critical data. For example, in April 2023, a report by Flexera revealed that 93% of organizations are utilizing cloud services, with 87% implementing multi-cloud strategies. This increase is primarily due to the need for greater flexibility and agility in meeting market demands. As a result, the adoption of cloud-based applications will fuel the growth of the cloud-based ITSM market.

The growing number of Internet of Things (IoT) devices is expected to drive the expansion of the cloud-based ITSM market in the future. IoT devices refer to nonstandard computing devices that can connect to a network wirelessly and transmit data. These devices generate significant amounts of data, requiring efficient management solutions. Cloud-based ITSM offers the scalability and automation necessary to manage this data effectively, enabling organizations to remotely monitor and optimize IoT device performance. This improves efficiency, minimizes downtime, and enhances overall operational effectiveness. For example, in July 2023, according to a report by CompTIA Community, a US-based association, the IoT market is expected to grow to $486 billion in 2023, with the number of connected IoT devices projected to reach 15.9 billion by 2030. As a result, the rising number of IoT devices is contributing to the growth of the cloud-based ITSM market.

Technological innovation is a key trend gaining popularity in the cloud-based ITSM market. Major companies operating in the cloud based ITSM market are focused on providing technologically advanced solutions and platforms to strengthen their market position. These companies are implementing next-generation cloud-based ITSM technologies into their services and platform, such as virtualization, grid computing, service-oriented architecture, artificial intelligence, mining, cloud computing, automated cloud orchestration, and others. For instance, In October 2023, Sherweb, a Canadian-based cloud solutions provider and technology company, launched an all-in-one IT service management (ITSM) solution, C2 MSP. This customizable solution is designed to help streamline and automate cloud business operations, simplifying the delivery of managed IT services and improving partners' end-client experience. C2 MSP offers a tailored, fully integrated ticketing solution and a self-service portal to centralize all customer requests, designed to stop manual management and help partners automate their business workflows, improving overall operational efficiency.

Major companies operating in the cloud-based ITSM market are developing and expanding their operations through strategic partnerships. Strategic partnerships refer to a process in which companies leverage each other's strengths and resources to achieve mutual benefits and success. For instance, in May 2022, International Business Machines Corporation (IBM), a US-based technology company, announced that it signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services Inc. (AWS), a US-based cloud computing and web services provider, with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) on AWS. It would provide clients with quick and easy access to IBM software that spans automation, data and AI, security, and sustainability capabilities built on Red Hat OpenShift Service on AWS (ROSA) and runs cloud-native on AWS.

In June 2024, Freshworks Inc., a US-based software company, acquired Device42 Inc. for an undisclosed sum. This acquisition bolsters Freshworks' IT Asset Management (ITAM) capabilities by providing a unified platform with enhanced IT Service Management (ITSM) features, including advanced asset discovery and risk management. It reinforces Freshworks' position in the ITSM market and highlights its dedication to delivering value to IT teams globally. Device42 Inc. is a US-based software development company that specializes in IT asset management (ITAM) and network management tools.

Major companies operating in the cloud-based itsm market include ServiceNow Inc., Hewlett Packard Enterprise Company, International Business Machines Corporation (IBM), BMC Software Inc., Broadcom Inc., Ivanti Inc., Hornbill Systems Limited, Microsoft Corporation, EasyVista Inc., Micro Focus International plc, Atlassian Corporation Plc, Alemba Limited, SysAid Technologies Ltd., Freshworks Inc., SolarWinds Corporation, Zendesk Inc., Agiloft Inc., TOPdesk International B. V., HappyFox Inc., Zoho Corporation Pvt. Ltd., InvGate Inc., Google Cloud IT Service Management (ITSM), Salesforce Service Cloud, SAP IT Service Management (ITSM), Atlassian Jira Service Desk, Ivanti Service Manager, HCL Remedy OnDemand

North America was the largest region in the cloud-based ISTM market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud-based itsm market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the cloud-based itsm market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The cloud based ITSM market includes revenues earned by entities by providing asset discovery management, configuration management, incident and problem management, self-service provisioning. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Cloud-Based ITSM Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on cloud-based itsm market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for cloud-based itsm ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The cloud-based itsm market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Component: Solutions; Services
  • 2) By Size: Small And Medium-Sized Enterprises (SMEs); Large Enterprises
  • 3) By End User: Telecom And IT; BFSI; Manufacturing; Retail; Healthcare; Education
  • Subsegments:
  • 1) By Solutions: Incident Management Software; Change Management Tools; Problem Management Solutions; Service Request Management; Knowledge Management Systems;
  • 2) By Services: Implementation Services; Training And Support Services; Consulting Services; Maintenance And Upgrades
  • Companies Mentioned: ServiceNow Inc.; Hewlett Packard Enterprise Company; International Business Machines Corporation (IBM); BMC Software Inc.; Broadcom Inc.; Ivanti Inc.; Hornbill Systems Limited; Microsoft Corporation; EasyVista Inc.; Micro Focus International plc; Atlassian Corporation Plc; Alemba Limited; SysAid Technologies Ltd.; Freshworks Inc.; SolarWinds Corporation; Zendesk Inc.; Agiloft Inc.; TOPdesk International B. V.; HappyFox Inc.; Zoho Corporation Pvt. Ltd.; InvGate Inc.; Google Cloud IT Service Management (ITSM); Salesforce Service Cloud; SAP IT Service Management (ITSM); Atlassian Jira Service Desk; Ivanti Service Manager; HCL Remedy OnDemand
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Cloud-Based ITSM Market Characteristics

3. Cloud-Based ITSM Market Trends And Strategies

4. Cloud-Based ITSM Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Cloud-Based ITSM Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Cloud-Based ITSM PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Cloud-Based ITSM Market Growth Rate Analysis
  • 5.4. Global Cloud-Based ITSM Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Cloud-Based ITSM Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Cloud-Based ITSM Total Addressable Market (TAM)

6. Cloud-Based ITSM Market Segmentation

  • 6.1. Global Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Solutions
  • Services
  • 6.2. Global Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Small And Medium-Sized Enterprises (SMEs)
  • Large Enterprises
  • 6.3. Global Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Telecom And IT
  • BFSI
  • Manufacturing
  • Retail
  • Healthcare
  • Education
  • 6.4. Global Cloud-Based ITSM Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Incident Management Software
  • Change Management Tools
  • Problem Management Solutions
  • Service Request Management
  • Knowledge Management Systems
  • 6.5. Global Cloud-Based ITSM Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Implementation Services
  • Training And Support Services
  • Consulting Services
  • Maintenance And Upgrades

7. Cloud-Based ITSM Market Regional And Country Analysis

  • 7.1. Global Cloud-Based ITSM Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Cloud-Based ITSM Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Cloud-Based ITSM Market

  • 8.1. Asia-Pacific Cloud-Based ITSM Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Cloud-Based ITSM Market

  • 9.1. China Cloud-Based ITSM Market Overview
  • 9.2. China Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Cloud-Based ITSM Market

  • 10.1. India Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Cloud-Based ITSM Market

  • 11.1. Japan Cloud-Based ITSM Market Overview
  • 11.2. Japan Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Cloud-Based ITSM Market

  • 12.1. Australia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Cloud-Based ITSM Market

  • 13.1. Indonesia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Cloud-Based ITSM Market

  • 14.1. South Korea Cloud-Based ITSM Market Overview
  • 14.2. South Korea Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Cloud-Based ITSM Market

  • 15.1. Western Europe Cloud-Based ITSM Market Overview
  • 15.2. Western Europe Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Cloud-Based ITSM Market

  • 16.1. UK Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Cloud-Based ITSM Market

  • 17.1. Germany Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Cloud-Based ITSM Market

  • 18.1. France Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Cloud-Based ITSM Market

  • 19.1. Italy Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Cloud-Based ITSM Market

  • 20.1. Spain Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Cloud-Based ITSM Market

  • 21.1. Eastern Europe Cloud-Based ITSM Market Overview
  • 21.2. Eastern Europe Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Cloud-Based ITSM Market

  • 22.1. Russia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Cloud-Based ITSM Market

  • 23.1. North America Cloud-Based ITSM Market Overview
  • 23.2. North America Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Cloud-Based ITSM Market

  • 24.1. USA Cloud-Based ITSM Market Overview
  • 24.2. USA Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Cloud-Based ITSM Market

  • 25.1. Canada Cloud-Based ITSM Market Overview
  • 25.2. Canada Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Cloud-Based ITSM Market

  • 26.1. South America Cloud-Based ITSM Market Overview
  • 26.2. South America Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Cloud-Based ITSM Market

  • 27.1. Brazil Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Cloud-Based ITSM Market

  • 28.1. Middle East Cloud-Based ITSM Market Overview
  • 28.2. Middle East Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Cloud-Based ITSM Market

  • 29.1. Africa Cloud-Based ITSM Market Overview
  • 29.2. Africa Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Cloud-Based ITSM Market Competitive Landscape And Company Profiles

  • 30.1. Cloud-Based ITSM Market Competitive Landscape
  • 30.2. Cloud-Based ITSM Market Company Profiles
    • 30.2.1. ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. BMC Software Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Cloud-Based ITSM Market Other Major And Innovative Companies

  • 31.1. Ivanti Inc.
  • 31.2. Hornbill Systems Limited
  • 31.3. Microsoft Corporation
  • 31.4. EasyVista Inc.
  • 31.5. Micro Focus International plc
  • 31.6. Atlassian Corporation Plc
  • 31.7. Alemba Limited
  • 31.8. SysAid Technologies Ltd.
  • 31.9. Freshworks Inc.
  • 31.10. SolarWinds Corporation
  • 31.11. Zendesk Inc.
  • 31.12. Agiloft Inc.
  • 31.13. TOPdesk International B. V.
  • 31.14. HappyFox Inc.
  • 31.15. Zoho Corporation Pvt. Ltd.

32. Global Cloud-Based ITSM Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Cloud-Based ITSM Market

34. Recent Developments In The Cloud-Based ITSM Market

35. Cloud-Based ITSM Market High Potential Countries, Segments and Strategies

  • 35.1 Cloud-Based ITSM Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Cloud-Based ITSM Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Cloud-Based ITSM Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer