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市场调查报告书
商品编码
1845977
全球目录软体市场规模(按类型、应用、地区和预测)Global Directory Software Market Size By Type (Cloud-based and Web-based), By Application (Large Enterprise and SMEs), By Geographic Scope And Forecast |
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预计 2024 年目录软体市场规模将达到 1.6103 亿美元,到 2031 年将达到 4.5059 亿美元,2024 年至 2031 年的复合年增长率为 12.24%。
全球目录软体市场主要受各行各业数位化的提升和自动化程度的提升所驱动。银行、金融服务、保险、医疗保健以及IT和电信等各垂直行业对目录软体的快速采用预计将在预测期内进一步推动目录软体市场的发展。本研究报告对全球目录软体市场进行了全面的评估和分析,涵盖关键细分市场、趋势、市场驱动因素、限制因素、竞争格局以及影响市场的关键因素。
定义全球目录软体市场
目录软体是一种数位解决方案,旨在有效地组织、管理和存取组织内的各种结构化资讯。该软体充当集中式储存库,用于对员工联络资讯、客户详细资料、供应商资讯和其他相关记录进行分类,并方便搜寻。该软体透过消除手动记录、提高数据准确性和加快决策速度来简化流程。目录软体提供建立员工目录、客户资料库和供应商清单的工具。此外,目录软体还简化了组织内部的沟通,提供快速存取联络资讯的功能,并增强了团队成员之间的协作。
由于技术突破、消费者需求的变化以及数位化的兴起,全球对目录软体的需求正在发生巨大变化。最初,离线目录(例如电话簿和员工目录)主要由企业使用目录软体建立和管理。这些目录通常以有形格式储存或列印。随着互联网和其他数位技术的发展,目录软体转移到线上,使企业能够创建易于存取、不断更新的数位目录。此外,线上目录软体还提供搜寻、筛选器和统计等功能。随着数位世界的变化,目录软体的用途超越了传统目录。增加了新功能,包括提供个人化体验、支援用户生成内容、与其他软体系统互动以及促进用户协作和沟通的能力。随着云端处理的兴起,许多目录软体供应商开始提供云端基础的解决方案。企业受益于可扩展且价格合理的基础设施、从任何地方存取目录的能力以及与团队成员远端工作的能力。随着行动装置的日益普及,目录软体供应商开始创建针对行动装置最佳化的平台版本。这使得用户可以随时随地查看和修改目录,从而提高软体的易用性和可用性。
全球目录软体市场概览
数位化和自动化对全球目录软体的需求产生了重大影响。数位化和自动化使目录软体变得更加精简高效,使公司能够有效地管理其目录。数位化使公司能够在一个平台上管理所有目录,从而简化了大量资料的处理。例如,越来越多的公司希望目录软体能够与其企业资源规划 (ERP) 和客户关係管理 (CRM) 系统对接,从而改善整体业务运作。
目录处理敏感资料(例如员工和客户资讯)会引发资料安全和隐私问题,这对目录软体供应商构成挑战。欧洲的 GDPR 和加州的 CCPA 等资料隐私法对公司处理和保护个人资料的方式施加了严格的限制。由于目录软体通常包含员工个人资讯,因此担心遵守法规的公司可能会犹豫是否使用此类解决方案。潜在客户可能会因为确保合规的复杂性和费用而却步。由于目录软体储存敏感的员工数据,因此它很容易成为网路攻击和资料外洩的目标。备受瞩目的资料外洩会损害组织的品牌,并导致法律问题、财务损失和其他不利后果。对资料外洩的担忧可能会阻止一些公司使用目录软体,尤其是在需要明确定义安全预防措施的情况下。
目录软体正日益针对行动装置进行最佳化,方便使用者存取和管理目录。行动友善解决方案可让使用者使用智慧型手机或平板电脑随时随地存取目录软体。这提高了软体的可访问性,并简化了使用者浏览目录和搜寻资讯的方式。行动友善解决方案专为在行动装置上提供无缝且最佳化的体验而设计。它们具有触控介面、直觉的导航和响应式设计。透过提供更好的用户体验,行动友善解决方案可以吸引更多用户,并鼓励他们更频繁地使用该程式。
Directory Software Market size was valued at USD 161.03 Million in 2024 and is projected to reach USD 405.59 Million by 2031, growing at a CAGR of 12.24% from 2024 to 2031.
The Global Directory Software Market is principally driven by the growing digitalization and rising automation in the industry. The surge in adoption of directory software over various verticals such as Banking, Financial Services, and Insurance, health care, and IT & telecom, is further expected to boost the Directory Software Market during the forecasted period. The Global Directory Software Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.
Global Directory Software Market Definition
Directory software is a digital solution designed to efficiently organize, manage, and access a range of structured information in an organization. The software acts as a centralized repository where employee contacts, customer details, vendor information, and other relevant records are cataloged and made readily retrievable. The software streamlines processes by eliminating manual record-keeping, enhancing data accuracy, and accelerating decision-making. Directory software features tools to create employee directories, customer databases, and vendor listings. Directory software also simplifies communication within an organization, as it provides quick access to contact information and enhances collaboration among team members.
The global need for directory software has changed dramatically due to technological breakthroughs, shifting consumer demands, and growing digitalization. Initially, offline directories like phone or employee directories were mainly created and managed by businesses using directory software. These directories were frequently stored in tangible formats or printed out. As the internet and other digital technologies developed, directory software moved online. This enabled companies to establish digital directories that were easy to access and constantly updated. Additionally, online directory software provided features like search, filters, and statistics. As the digital world changed, directory software expanded its application beyond conventional directories. Emerging features include the capacity to give personalized experiences, support user-generated content, interface with other software systems, and promote user cooperation and communication. Numerous directory software suppliers began providing cloud-based solutions as cloud computing became more popular. Businesses could benefit from scalable and affordable infrastructure, access their directories from any location, and work remotely with team members. Directory software vendors began producing mobile-optimized versions of their platforms as mobile devices became popular. This improved the software's ease and usability by allowing users to view and change directories on the road.
Global Directory Software Market Overview
Digitalization and automation have significantly impacted the global need for directory software. Directory software is now more streamlined and effective because of digitalization and automation. Businesses can effectively manage their directories. Due to digitalization, businesses may now manage all their directories from one spot. This makes handling enormous volumes of data simpler. For instance, businesses are increasingly looking for directory software to interact with their enterprise resource planning (ERP) and customer relationship management (CRM) systems to improve overall corporate operations.
Data security and privacy concerns arise when handling sensitive data in directories, such as employee or customer information, which can be difficult for directory software suppliers. Data privacy laws, like the GDPR in Europe or the CCPA in California, place stringent restrictions on how businesses handle and safeguard personal data. Since directory software frequently contains private information about employees, businesses worried about following regulations may hesitate to use such solutions. Potential customers may be turned off by the complexity and expense of ensuring compliance. Directory software is a target for cyberattacks and data breaches because it stores sensitive employee data. High-profile data breaches can harm an organization's brand and result in legal problems, financial losses, and other adverse outcomes. Some businesses may be hesitant to use directory software out of concern for data breaches, especially if they need clarification on the security precautions.
Directory software is increasingly optimized for mobile devices, allowing users to access and manage directories. With a mobile-friendly solution, users can use their smartphones or tablets to access the directory software whenever and wherever they want. This improves the software's accessibility and simplifies users' browsing and finding information in the directory. Solutions that are "mobile-friendly" have been specially created to offer a seamless and optimized experience on mobile devices. This features touch-friendly interfaces, intuitive navigation, and responsive design. Mobile-friendly solutions can draw more users and entice them to use the program frequently by providing a better user experience.
The Global Directory Software Market is segmented based on Type, Application, and Geography.
Cloud-Based
Web-Based
Based on Type, the market is bifurcated into Cloud-based and Web-based. Cloud-Based accounted for the largest market share of 65.79% in 2022, with a market value of USD 364.61 Million and is projected to grow at the highest CAGR of 13.52% during the forecast period. Web-Based was the second-largest market in 2022, valued at USD 189.62 Million in 2022; it is projected to grow at a CAGR of 9.37%.
Large Enterprise
SMEs
Based on Application, the market is bifurcated into Large Enterprise and SMEs. The SMEs segment is dominating the global Directory Software Market and is also expected to grow at the highest CAGR during the forecast period, owing to the increasing number and development of SMEs across the globe.
North America
Europe
Asia Pacific
Latin America
Middle East & Africa
On the basis of regional analysis, the Global Directory Software Market is classified into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. North America accounted for the largest market share of 36.69% in 2022, with a market value of USD 188.08 Million, and is projected to grow at a CAGR of 13.40% during the forecast period. Asia Pacific was the second-largest market in 2021, valued at USD 143.47 Million in 2022; it is projected to grow at a CAGR of 12.53%.
The "Global Directory Software Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are Lisfinity, Templatic, Business Directory Plugin, 360directories LLC, Wild Apricot, Bitrix24, Geodirectory (Ayecode Ltd), Goclixy, Ideal Directories, Edirectory, Alphaplex, Inc., Workfolio, Brilliant Directories, Cridio Studio (Listingprowp), Originate Soft Pvt. Ltd., Engine Themes, Softlets, Accomplish Technology, Real Time Solutions, Daxco LLC, and Racklet.