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全球基于云端的 ITSM 市场研究报告 - 2024 年至 2032 年行业分析、规模、份额、成长、趋势和预测

Global Cloud-Based ITSM Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast 2024 to 2032

出版日期: 2024年10月01日 | 出版商:

Value Market Research | 英文 128 Pages | 商品交期: 最快1-2个工作天内

价格

简介目录图表

全球基于云端的 ITSM 市场需求预计将从 2023 年的 81.9 亿美元达到近 365 亿美元的市场规模，2024-2032 年研究期间复合年增长率为 18.06%。

基于云端的IT服务管理（ITSM）是指透过云端平台提供IT支援和管理服务。这种方法集中了事件管理、服务请求和资产管理等 IT 功能，使其更易于存取、可扩展且高效。与传统的本地 ITSM 不同，基于云端的解决方案使组织能够透过即时资料存取更快地回应问题并简化流程。 IT 团队可以跨地点无缝协作，而公司则可以从降低的基础设施成本和增强的安全性中受益。基于云端的 ITSM 对于旨在支援远端员工、提高生产力并提高 IT 服务管理灵活性的组织尤其有利。

市场动态

企业越来越多地采用基于云端的 ITSM 解决方案来简化营运、降低成本并改善服务交付。随着数位转型成为当务之急，基于云端的 ITSM 为组织提供了灵活性和可扩展性，以满足不断增长的 IT 需求。这些解决方案提供即时更新、自动化和远端访问，使基于云端的 ITSM 成为现代企业的重要工具。随着远距工作模式变得普遍，基于云端的ITSM帮助企业有效管理分散式IT资源。随着组织寻求能够保护资料同时实现高效 IT 管理的解决方案，对安全性和合规性功能的需求也推动了基于云端的 ITSM 的采用。然而，资料安全问题和对互联网的高度依赖可能会在未来几年挑战基于云端的 ITSM 市场的成长。

研究报告涵盖波特五力模型、市场吸引力分析和价值链分析。这些工具有助于清晰地了解行业结构并评估全球范围内的竞争吸引力。此外，这些工具还对全球基于云端的 ITSM 市场的各个细分市场进行了包容性评估。基于云端的 ITSM 产业的成长和趋势为本研究提供了整体方法。

市场区隔

基于云端的 ITSM 市场报告的这一部分提供了有关国家和地区级别细分市场的详细资料，从而帮助策略师确定相应产品或服务的目标人群以及即将到来的机会。

按类型

配置和变更管理
服务组合管理
报告分析管理
服务财务管理
服务需求管理
营运和绩效管理
其他

按申请

银行业务
能源和公用事业
观光及旅馆业
医疗保健与生命科学
政府及公部门
电信与资讯技术
教育业务
其他
区域分析

本节涵盖区域前景，重点介绍北美、欧洲、亚太地区、拉丁美洲以及中东和非洲基于云端的 ITSM 市场当前和未来的需求。此外，该报告重点关注所有主要地区各个应用领域的需求、估计和预测。

该研究报告还涵盖了市场主要参与者的全面概况以及对全球竞争格局的深入了解。基于云端的 ITSM 市场的主要参与者包括 BMC Software Inc.、CA Technologies、ServiceNow LLC、Hewlett Packard Enterprise Company、Cherwell Software、HEAT Software USA Inc.。併购、未来产能、合作伙伴关係、财务概况、合作、新产品开发、新产品发布和其他发展等动态。

如果您有任何客製化要求，请写信给我们。我们的研究团队可以根据您的需求提供客製化报告。

区域展望
介绍
北美销售分析
- 概览、历史与预测资料销售分析
- 北美按细分市场销售分析
- 北美按国家销售分析
- 美国销售分析
- 加拿大销售分析
- 墨西哥销售分析
欧洲销售分析
- 概览、历史与预测资料销售分析
- 欧洲按细分市场销售分析
- 欧洲按国家销售分析
- 英国销售分析
- 法国销售分析
- 德国销售分析
- 义大利销售分析
- 俄罗斯销售分析
- 欧洲其他地区销售分析
亚太地区销售分析
- 概览、历史与预测资料销售分析
- 亚太地区按细分市场销售分析
- 亚太地区按国家销售分析
- 中国销售分析
- 印度销售分析
- 日本销售分析
- 韩国销售分析
- 澳洲销售分析
- 东南亚销售分析
- 亚太地区其他地区销售分析
拉丁美洲销售分析
- 概览、历史与预测资料销售分析
- 拉丁美洲按细分市场销售分析
- 拉丁美洲按国家销售分析
- 巴西销售分析
- 阿根廷销售分析
- 秘鲁销售分析
- 智利销售分析
- 拉丁美洲其他地区销售分析
中东和非洲销售分析
- 概览、历史与预测资料销售分析
- 中东和非洲按细分市场销售分析
- 中东和非洲按国家销售分析
- 沙乌地阿拉伯销售分析
- 阿联酋销售分析
- 以色列销售分析
- 南非销售分析
- 中东其他地区和非洲销售分析

第 8 章：基于云端的 ITSM 公司的竞争格局

基于云端的ITSM市场竞争
伙伴关係/协作/协议
併购
新产品发布
其他发展

第 9 章：公司简介

顶级公司市占率分析
市场集中度
BMC Software Inc.

公司概况
公司收入
产品
最新动态

CA Technologies

公司概况
公司收入
产品
最新动态

ServiceNow LLC

公司概况
公司收入
产品
最新动态

Hewlett Packard Enterprise Company

公司概况
公司收入
产品
最新动态

Cherwell Software

公司概况
公司收入
产品
最新动态

HEAT Software USA Inc

公司概况
公司收入
产品
最新动态

註 - 在公司概况中，财务详细资讯和最新发展视情况而定，或对私人公司而言可能不包括在内

简介目录图表

Product Code: VMR11210904

The global demand for Cloud-Based ITSM Market is presumed to reach the market size of nearly USD 36.5 Billion by 2032 from USD 8.19 Billion in 2023 with a CAGR of 18.06% under the study period 2024-2032.

Cloud-Based IT Service Management (ITSM) refers to the delivery of IT support and management services via cloud platforms. This approach centralizes IT functions such as incident management, service requests, and asset management, making it more accessible, scalable, and efficient. Unlike traditional on-premises ITSM, cloud-based solutions allow organizations to respond faster to issues and streamline processes with real-time data access. IT teams can collaborate seamlessly across locations, while companies benefit from reduced infrastructure costs and enhanced security. Cloud-based ITSM is especially beneficial for organizations aiming to support remote workforces, improve productivity, and increase flexibility in managing IT services.

Market Dynamics

Businesses increasingly adopt cloud-based ITSM solutions to streamline operations, reduce costs, and improve service delivery. As digital transformation becomes a priority, cloud-based ITSM provides organizations with the flexibility and scalability to handle growing IT demands. These solutions offer real-time updates, automation, and remote accessibility, making cloud-based ITSM a crucial tool for modern businesses. With remote work models becoming common, cloud-based ITSM helps companies manage distributed IT resources effectively. The demand for security and compliance features also drives cloud-based ITSM adoption as organizations seek solutions that can safeguard data while enabling efficient IT management. However, data security concerns and high dependency on the internet may challenge the Cloud-Based ITSM market growth in the coming years.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Cloud-Based ITSM. The growth and trends of Cloud-Based ITSM industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Cloud-Based ITSM market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Type

Configuration and Change Management
Service Portfolio Management
Reporting Analytics Management
Service Financial Management
Service Demand Management
Operations and Performance Management
Other

By Application

Banking Business
Energy, and Utilities
Travel and Hospitality Sector
Healthcare & Life Sciences
Government and Public Division
Telecommunication & IT
Education Business
Other
Regional Analysis

This section covers the regional outlook, which accentuates current and future demand for the Cloud-Based ITSM market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Cloud-Based ITSM market include BMC Software Inc., CA Technologies, ServiceNow LLC, Hewlett Packard Enterprise Company, Cherwell Software, HEAT Software USA Inc. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

1. PREFACE

1.1. Report Description
- 1.1.1 Objective
- 1.1.2 Target Audience
- 1.1.3 Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
- 1.3.1 Market Research Process
- 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

2.1. Highlights of Market
2.2. Global Market Snapshot

3. CLOUD-BASED ITSM - INDUSTRY ANALYSIS

3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter's Five Force Analysis
3.7. Market Attractiveness Analysis
- 3.7.1 Market Attractiveness Analysis By Type
- 3.7.2 Market Attractiveness Analysis By Application
- 3.7.3 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

4.1. Value Chain Analysis
4.2. Raw Material Analysis
- 4.2.1 List of Raw Materials
- 4.2.2 Raw Material Manufactures List
- 4.2.3 Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
- 4.4.1 Direct Marketing
- 4.4.2 Indirect Marketing
- 4.4.3 Marketing Channel Development Trend

5. GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY TYPE

5.1. Overview By Type
5.2. Historical and Forecast Data Analysis By Type
5.3. Configuration and Change Management Historic and Forecast Sales By Regions
5.4. Service Portfolio Management Historic and Forecast Sales By Regions
5.5. Reporting Analytics Management Historic and Forecast Sales By Regions
5.6. Service Financial Management Historic and Forecast Sales By Regions
5.7. Service Demand Management Historic and Forecast Sales By Regions
5.8. Operations and Performance Management Historic and Forecast Sales By Regions
5.9. Other Historic and Forecast Sales By Regions

6. GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY APPLICATION

6.1. Overview By Application
6.2. Historical and Forecast Data Analysis By Application
6.3. Banking Business Historic and Forecast Sales By Regions
6.4. Energy, and Utilities Historic and Forecast Sales By Regions
6.5. Travel and Hospitality Sector Historic and Forecast Sales By Regions
6.6. Healthcare & Life Sciences Historic and Forecast Sales By Regions
6.7. Government and Public Division Historic and Forecast Sales By Regions
6.8. Telecommunication & IT Historic and Forecast Sales By Regions
6.9. Education Business Historic and Forecast Sales By Regions
6.10. Other Historic and Forecast Sales By Regions

7. GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY GEOGRAPHY

7.1. Regional Outlook
7.2. Introduction
7.3. North America Sales Analysis
- 7.3.1 Overview, Historic and Forecast Data Sales Analysis
- 7.3.2 North America By Segment Sales Analysis
- 7.3.3 North America By Country Sales Analysis
- 7.3.4 United States Sales Analysis
- 7.3.5 Canada Sales Analysis
- 7.3.6 Mexico Sales Analysis
7.4. Europe Sales Analysis
- 7.4.1 Overview, Historic and Forecast Data Sales Analysis
- 7.4.2 Europe By Segment Sales Analysis
- 7.4.3 Europe By Country Sales Analysis
- 7.4.4 United Kingdom Sales Analysis
- 7.4.5 France Sales Analysis
- 7.4.6 Germany Sales Analysis
- 7.4.7 Italy Sales Analysis
- 7.4.8 Russia Sales Analysis
- 7.4.9 Rest Of Europe Sales Analysis
7.5. Asia Pacific Sales Analysis
- 7.5.1 Overview, Historic and Forecast Data Sales Analysis
- 7.5.2 Asia Pacific By Segment Sales Analysis
- 7.5.3 Asia Pacific By Country Sales Analysis
- 7.5.4 China Sales Analysis
- 7.5.5 India Sales Analysis
- 7.5.6 Japan Sales Analysis
- 7.5.7 South Korea Sales Analysis
- 7.5.8 Australia Sales Analysis
- 7.5.9 South East Asia Sales Analysis
- 7.5.10 Rest Of Asia Pacific Sales Analysis
7.6. Latin America Sales Analysis
- 7.6.1 Overview, Historic and Forecast Data Sales Analysis
- 7.6.2 Latin America By Segment Sales Analysis
- 7.6.3 Latin America By Country Sales Analysis
- 7.6.4 Brazil Sales Analysis
- 7.6.5 Argentina Sales Analysis
- 7.6.6 Peru Sales Analysis
- 7.6.7 Chile Sales Analysis
- 7.6.8 Rest of Latin America Sales Analysis
7.7. Middle East & Africa Sales Analysis
- 7.7.1 Overview, Historic and Forecast Data Sales Analysis
- 7.7.2 Middle East & Africa By Segment Sales Analysis
- 7.7.3 Middle East & Africa By Country Sales Analysis
- 7.7.4 Saudi Arabia Sales Analysis
- 7.7.5 UAE Sales Analysis
- 7.7.6 Israel Sales Analysis
- 7.7.7 South Africa Sales Analysis
- 7.7.8 Rest Of Middle East And Africa Sales Analysis

8. COMPETITIVE LANDSCAPE OF THE CLOUD-BASED ITSM COMPANIES

8.1. Cloud-Based ITSM Market Competition
8.2. Partnership/Collaboration/Agreement
8.3. Merger And Acquisitions
8.4. New Product Launch
8.5. Other Developments

9. COMPANY PROFILES OF CLOUD-BASED ITSM INDUSTRY

9.1. Top Companies Market Share Analysis
9.2. Market Concentration Rate
9.3. BMC Software Inc.
- 9.3.1 Company Overview
- 9.3.2 Company Revenue
- 9.3.3 Products
- 9.3.4 Recent Developments
9.4. CA Technologies
- 9.4.1 Company Overview
- 9.4.2 Company Revenue
- 9.4.3 Products
- 9.4.4 Recent Developments
9.5. ServiceNow LLC
- 9.5.1 Company Overview
- 9.5.2 Company Revenue
- 9.5.3 Products
- 9.5.4 Recent Developments
9.6. Hewlett Packard Enterprise Company
- 9.6.1 Company Overview
- 9.6.2 Company Revenue
- 9.6.3 Products
- 9.6.4 Recent Developments
9.7. Cherwell Software
- 9.7.1 Company Overview
- 9.7.2 Company Revenue
- 9.7.3 Products
- 9.7.4 Recent Developments
9.8. HEAT Software USA Inc
- 9.8.1 Company Overview
- 9.8.2 Company Revenue
- 9.8.3 Products
- 9.8.4 Recent Developments