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市场调查报告书

商品编码

1461276

会话式人工智慧市场，按组件、按类型、按部署、按企业规模、按最终用途行业、按地理位置

Conversational AI Market, By Component, By Type, By Deployment, By Enterprise Size, By End-use Industry, By Geography

出版日期: 2024年03月01日 | 出版商:

Coherent Market Insights | 英文 172 Pages | 商品交期: 2-3个工作天内

价格

简介目录

对话式人工智慧市场预计 2024 年价值 106.5 亿美元，预计到 2031 年将达到 443.8 亿美元，2024 年至 2031 年年复合成长率(CAGR) 为 22.6%。

报告范围		报告详情
基准年：	2023年	2023/2024 年市场规模：	106.5 亿美元
历史数据：	2019年至2023年	预测期：	2024年至2031年
预测期间 2023/2024 至 2030/2031 年复合成长率：	22.60%	2030/2031 价值预测：	443.8 亿美元

对话式人工智慧市场占有率 (%)，按地区，2024 年

对话式人工智慧是人工智慧和自然语言处理技术的集成，以实现机器与人类之间的互动对话。透过理解人类语音并透过文字或语音做出适当回应，对话式人工智慧旨在使与科技的互动更加自然和直观。随着用户需要更具吸引力的数位体验，各行业的公司正在探索透过讯息平台、语音助理、聊天机器人和其他应用程式部署对话式介面的方法。机器翻译、语意解析和对话管理等领域的先进功能正在扩大对话式人工智慧系统可以执行的任务范围，并推动更广泛的采用。

市场动态：

全球对话式人工智慧市场是由对增强客户支援和体验不断增长的需求所推动的。由于消费者期望透过不同管道与品牌进行无缝互动，公司正在利用对话式人工智慧来提供语音助理、讯息机器人和虚拟代理等互动选项。此外，人工智慧语音助理在智慧家庭设备、智慧型手机和物联网应用中的不断部署也补充了市场的成长。然而，人工智慧处理复杂对话任务的能力有限，且资料隐私问题为广泛采用带来了重大挑战。另一方面，市场为供应商提供了改进人工智慧技术以实现更人性化互动并融入语义、视觉和推理等高级功能的机会。对话式人工智慧与 AR/VR 等其他技术的整合也为新的用例和解决方案提供了途径。

研究的主要特点：

该报告对全球对话式人工智慧市场进行了深入分析，并提供了以2023年为基准年的预测期（2024-2031年）的市场规模和年复合成长率（CAGR%）。
它阐明了不同细分市场的潜在收入成长机会，并解释了该市场有吸引力的投资主张矩阵。
这项研究还提供了有关市场驱动因素、限制因素、机会、新产品发布或批准、市场趋势、区域前景以及主要参与者采取的竞争策略的重要见解。
它根据以下参数描述了全球对话式人工智慧市场的主要参与者——公司亮点、产品组合、主要亮点、财务表现和策略。
该报告的见解将使行销人员和公司管理当局能够就未来的产品发布、类型升级、市场扩张和行销策略做出明智的决策。
全球对话式人工智慧市场报告迎合了该行业的各个利益相关者，包括投资者、供应商、产品製造商、分销商、新进业者和金融分析师。
利害关係人可以透过用于分析全球对话式人工智慧市场的各种策略矩阵轻鬆做出决策。

介绍
北美洲
我们
加拿大
欧洲
英国
德国
义大利
法国
西班牙
俄罗斯
欧洲其他地区
亚太地区
中国
印度
日本
澳洲
韩国
东协
亚太其他地区
中东和非洲
海湾合作委员会
以色列
南非
中东和非洲其他地区
拉丁美洲
巴西
墨西哥
阿根廷
拉丁美洲其他地区

第 10 章：公司简介 - 全球对话式人工智慧市场

Google
- 公司简介
- 产品/服务组合
- 财务绩效
- 最新动态/更新
- 战略概览
Microsoft
Amazon Web Services, Inc.
IBM
Oracle
Nuance Communications, Inc.
FIS
SAP SE
Artificial Solutions
Kore.ai, Inc.
Avaamo
Conversica, Inc.
Jio Haptik Technologies Ltd.
Rasa Technologies Inc.
Solvvy
Pypestream Inc.
Kasisto
Cognigy
MindMeld
Creative Virtual

第 11 章：参考文献与研究方法

参考
研究方法论

简介目录

Product Code: CMI6708

The conversational AI market is estimated to be valued at USD 10.65 Bn in 2024 and is expected to reach USD 44.38 Bn by 2031, growing at a compound annual growth rate (CAGR) of 22.6% from 2024 to 2031.

Report Coverage		Report Details
Base Year:	2023	Market Size in 2023/2024:	US$ 10.65 Bn
Historical Data for:	2019 to 2023	Forecast Period:	2024 to 2031
Forecast Period 2023/2024 to 2030/2031 CAGR:	22.60%	2030/2031 Value Projection:	US$ 44.38 Bn

Conversational AI Market Share (%), By Region, 2024

Conversational AI is the integration of artificial intelligence and natural language processing technologies to enable engaging dialogue between machines and humans. By understanding human speech and responding appropriately through text or speech, conversational AI aims to make interactions with technology more natural and intuitive. As users demand more engaging digital experiences, companies across industries are exploring ways to deploy conversational interfaces through messaging platforms, voice assistants, chatbots, and other applications. Advancing capabilities in areas, such as machine translation, semantic parsing, and dialogue management, are expanding the scope of tasks that conversational AI systems can perform and are driving broader adoption.

Market Dynamics:

The global conversational AI market is driven by the growing demand for enhanced customer support and experience. As consumers expect seamless engagement with brands across different channels, companies are leveraging conversational AI to offer engagement options like voice assistants, messaging bots, and virtual agents. Additionally, the increasing deployment of AI voice assistants in smart home devices, smartphones, and IoT applications is supplementing the market growth. However, limited AI capabilities for complex conversational tasks and data privacy concerns pose significant challenges for widespread adoption. On the other hand, the market presents opportunities for vendors to improve AI technologies for more human-like interactions and incorporate advanced capabilities like semantics, vision, and reasoning. The integration of conversational AI with other technologies such as AR/VR also provides an avenue for new use cases and solutions.

Key features of the study:

This report provides an in-depth analysis of the global conversational AI market, and provides market size (US$ Billion) and compound annual growth rate (CAGR %) for the forecast period (2024-2031), considering 2023 as the base year.
It elucidates potential revenue growth opportunities across different segments and explains attractive investment proposition matrices for this market.
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players.
It profiles key players in the global conversational AI market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies.
Key companies covered as a part of this study include Google, Microsoft, Amazon Web Services, Inc., IBM, Oracle, Nuance Communications, Inc., FIS, SAP SE, Artificial Solutions, Kore.ai, Inc., Avaamo, Conversica, Inc., Jio Haptik Technologies Ltd., Rasa Technologies Inc., Solvvy, Pypestream Inc., Kasisto, Cognigy, MindMeld, and Creative Virtual.
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
The global conversational AI market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global conversational AI market.

Market Segmentation:

By Component
- Solutions
- Services
- Managed Services
- Professional Services
- Training & Consulting
- System Integration & Implementation
- Support & Maintenance
By Type
- Chatbots
- Intelligent Virtual Assistant (IVA)
By Deployment
- On-premises
- Cloud
By Enterprise Size
- SMEs
- Large Enterprise
By End-use Industry
- BFSI
- Healthcare
- IT & Telecom
- Retail & E-commerce
- Education
- Media & Entertainment
- Automotive
- Others
By Region
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East
- Africa
Key Players
- Google
- Microsoft
- Amazon Web Services, Inc.
- IBM
- Oracle
- Nuance Communications, Inc.
- FIS
- SAP SE
- Artificial Solutions
- Kore.ai, Inc.
- Avaamo
- Conversica, Inc.
- Jio Haptik Technologies Ltd.
- Rasa Technologies Inc.
- Solvvy
- Pypestream Inc.
- Kasisto
- Cognigy
- MindMeld
- Creative Virtual

1. Research Objectives and Assumptions

Research Objectives
Assumptions

2. Market Overview

Report Description
- Market Definition and Scope
Executive Summary
- Market Snapshot, By Component
- Market Snapshot, By Type
- Market Snapshot, Deployment
- Market Snapshot, By Enterprise Size
- Market Snapshot, End-use Industry
- Market Snapshot, By Region
- Market Scenario - Conservative, Likely, Opportunistic
Market Opportunity Map

3. Market Dynamics and Trend Analysis

Market Dynamics
- Drivers
- Restraints
- Opportunities
Impact Analysis
Pest Analysis
Porters Analysis
Regulatory Scenario
COVID-19 Impact Analysis
New product approvals
Market Attractiveness, By Country
Market Attractiveness, By Market Segment
Key Developments & Deals
Technology Trends
Trend Analysis - Historic and Future Trend Assessment
Key Developments

4. Global Conversational AI Market, By Component, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
Solutions, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Services, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Managed Services, 2019 - 2031(US$ Billion)
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Professional Services, 2019 - 2031(US$ Billion)
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Training & Consulting
System Integration & Implementation
Support & Maintenance

5. Global Conversational AI Market, By Type, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
Chatbots, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Intelligent Virtual Assistant (IVA), 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)

6. Global Conversational AI Market, Deployment, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
On-premises, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Cloud, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)

7. Global Conversational AI Market, By Enterprise Size, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
SMEs, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Large Enterprise, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)

8. Global Conversational AI Market, End-use Industry, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
BFSI, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Healthcare, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
IT & Telecom, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Retail & E-commerce, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Education, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Media & Entertainment, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Automotive, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Others, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)

9. Global Conversational AI Market, By Region, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031, (US$ Billion)
- Market Y-o-Y Growth Comparison (%), 2024 - 2031, (US$ Billion)
- Regional Trends
North America
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
U.S.
Canada
Europe
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
U.K.
Germany
Italy
France
Spain
Russia
Rest Of Europe
Asia Pacific
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
China
India
Japan
Australia
South Korea
Asean
Rest Of Asia Pacific
Middle East & Africa
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
GCC
Israel
South Africa
Rest of Middle East & Africa
Latin America
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
Brazil
Mexico
Argentina
Rest of Latin America

10. Company Profiles - Global Conversational AI Market

Google
- Company Overview
- Product/Service Portfolio
- Financial Performance
- Recent Developments/Updates
- Strategic Overview
Microsoft
Amazon Web Services, Inc.
IBM
Oracle
Nuance Communications, Inc.
FIS
SAP SE
Artificial Solutions
Kore.ai, Inc.
Avaamo
Conversica, Inc.
Jio Haptik Technologies Ltd.
Rasa Technologies Inc.
Solvvy
Pypestream Inc.
Kasisto
Cognigy
MindMeld
Creative Virtual