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1471978

对话式人工智慧市场规模和预测、全球和地区份额、趋势和成长机会分析报告范围：按组件、类型、部署类型和行业

Conversational AI Market Size and Forecast, Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component, Type, Deployment Type, and Industry

出版日期: 2024年04月01日 | 出版商:

The Insight Partners | 英文 150 Pages | 商品交期: 1-5个工作天内

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简介目录

对话式人工智慧市场规模预计将从2022年的84.5亿美元成长到2030年的395.5亿美元；预计2022年至2030年复合年增长率为21.3%，从2022年的13.6亿美元增至2030年的38.5亿美元；预计2022年至2030年复合年增长率为13.9%。

对话式人工智慧 (AI) 旨在与聊天机器人或智慧虚拟代理结合使用，以提供与复杂系统更快、更可靠的互动。此外，应用会话人工智慧需要科学与艺术的融合，以产生结合个人化、上下文和人机互动相关性的数位应用程式。自然语言处理（NLP）和机器学习（ML）技术结合在对话式人工智慧AI中。为了不断改进AI演算法，NLP被製作成与机器学习ML流程的连续循环。因此，机器演算法透过学习随着时间的推移提高其回应品质。

由于对人工智慧驱动的客户支援服务的需求增加以及对聊天机器人解决方案的需求激增，预计对话式人工智慧市场份额在预测期内将显着增长。此外，全通路方法的实施激增可能会在预测期内推动对话式人工智慧市场的成长。此外，未来几年推动对话式人工智慧市场成长的主要原因之一是人工智慧驱动的对话式解决方案在汽车、行销、电子学习、零售和电子商务领域的实施。全球电子商务平台需求不断增加，这给语音助理和聊天机器人等对话式人工智慧解决方案带来了改进的压力。此外，美国、中国、德国和日本等主要经济体都寻求在多个产业开发和部署下一代对话式人工智慧解决方案。此外，透过社群媒体平台增加客户参与度可能会为整个预测期内对话式人工智慧市场的成长带来诱人的前景。

该报告包括当前对话式人工智慧市场趋势及其在预测期内的可预见影响的成长前景。由于现有供应商数量众多，全球对话式人工智慧产业竞争非常激烈。由于有能力满足市场需求，拥有财务和技术资源的对话式人工智慧供应商有望超越竞争对手。由于不断进步的技术进步、新产品的推出以及主要供应商采用的各种策略，市场的竞争格局预计将变得更加激烈。例如，2023 年 10 月，领先的对话式 AI 技术供应商 Rasa 宣布推出新的 Generative AI 原生企业对话平台。借助这个新的对话式人工智慧平台，该公司将协助将人工智慧助理的建置复杂性降至最低，并将专业程式码和低程式码开发相结合，以实现最大的生产力。此外，透过该平台，该公司正在抓住机会透过自动化提供听起来自然的交互，从而增强客户参与度和体验。

「对话式人工智慧市场分析」是透过识别和评估不同地区市场的关键参与者来进行的。对话式人工智慧市场报告中介绍了亚马逊网路服务公司、IBM公司、Google有限责任公司、甲骨文、SAP SE、微软公司、Artificial Solutions International AB、Cognigy、Kore.ai Inc和Rasa Technologies Inc等主要参与者。对话式人工智慧市场报告还对其他几个主要参与者进行了研究和分析，以全面了解市场及其生态系统。

2023 年 10 月，NoBroker 宣布推出对话式人工智慧 (AI) 平台 CallZen.AI，旨在协助企业分析 LinkedIn 贴文中的客户互动。此外，CallZen 还提供业务线索产生、诈欺侦测和业务流程管理等功能。

2023 年 9 月，Salesforce 推出了下一代 Einstein，即人工智慧技术。 Einstein 现在包括 Einstein Copilot，这是一种新的、值得信赖的开箱即用的对话式人工智慧助手，内建于每个 Salesforce 应用程式的使用者体验中。它将帮助用户完成工作流程，使他们能够以自然语言提出问题并获得基于来自 Salesforce Data Cloud 的安全专有公司资料的相关且值得信赖的答案，从而帮助提高生产力。

欧洲
- 德国
- 法国
- 义大利
- 英国
- 俄罗斯
- 欧洲其他地区
亚太
- 澳洲
- 中国
- 印度
- 日本
- 韩国
- 亚太其他地区
中东和非洲
- 南非
- 沙乌地阿拉伯
- 阿联酋
- 中东和非洲其他地区
南美洲和中美洲
- 巴西
- 阿根廷
- 南美洲和中美洲其他地区

第 12 章：产业格局

併购
协议、合作、合资企业
新产品发布
扩张和其他策略发展

第13章：竞争格局

关键参与者的热图分析
公司定位与专注

第 14 章：对话式人工智慧市场 - 主要公司简介

IBM Corporation Amazon Web Services, Inc.
Google, Inc.
Oracle
SAP SE
Microsoft
Artificial Solutions International AB
Artificial Solutions International AB
Cognigy
Kore.ai Inc
Rasa Technologies Inc.

第 15 章：附录

简介目录

Product Code: TIPRE00004278

The conversational AI market size is expected to grow from US$ 8.45 billion in 2022 and is anticipated to reach US$ 39.55 billion by 2030; it is estimated to record a CAGR of 21.3% from 2022 to 2030US$ 1.36 billion in 2022 to US$ 3.85 billion by 2030; it is estimated to record a CAGR of 13.9% from 2022 to 2030.

Conversational artificial intelligence (AI) is meant to be used in conjunction with chatbots or intelligent virtual agents to provide faster and more dependable interactions with complicated systems. Moreover, applied conversational artificial intelligenceAI necessitates the fusion of science and art to produce a digital application that combines personalization, context, and relevance in human-computer interaction. Natural language processing (NLP) and machine learning (ML) technologies are combined in conversational artificial intelligenceAI. In order to continuously improve AI algorithms, NLP is made to flow into a continuous loop with machine learning ML processes. As a result, machine algorithms increase their response quality over time through learning.

The conversational AI market share is predicted to grow significantly during the forecast period, owing to increased demand for AI-powered customer support services and increase in upsurged demand for chatbot solutions. Also, a spike in the implementation of omnichannel approaches is likely to fuel the conversational AI market growth throughout during the forecast period. In addition, one of the main reasons propelling the growth of the conversational AI market in the coming years is the implementation of AI-powered conversational solutions in the automotive, marketing, e-learning, retail, and e-commerce sectors. Global e-commerce platform demand is increasing, which is putting pressure on conversational AI solutions like such as voice assistants and chatbots to be improved. Moreover, major economies, such as including the US, China, Germany, and Japan, seek to develop and deploy next-generation conversational AI solutions across multiple industries. Furthermore, the increase in customer engagement via social media platforms is likely to give attractive prospects for the growth of the conversational AI market growth throughout during the forecast period.

The report includes growth prospects owing to the current conversational AI market trends and their foreseeable impact during the forecast period. The worldwide global conversational AI industry is very competitive due to the large number of existing vendors. Due to their ability to meet market demands, conversational AI vendors who have financial and technical resources at their disposal are expected to outperform their competitors. The market's competitive landscape is anticipated to get even more intense as a result of growing technical advancements, new product offerings, and varied tactics used by major suppliers. For instance, in October 2023, Rasa, a leading conversational AI technology provider, announced the launch of its new Generative AI-native enterprise conversational platform. With this new conversational AI platform, the company will help reduce AI assistant building complexity to a minimum and combine pro-code and low-code development for maximum productivity. Also, with this platform, the company is seizing the opportunity to provide natural-sounding interactions through automation, providing enhanced customer engagement and experience.

"The conversational AI market analysis" is carried out by identifying and evaluating key players in the market across different regions. Amazon Web Services Inc, IBM Corporation, Google LLC, Oracle, SAP SE, Microsoft Corp, Artificial Solutions International AB, Cognigy, Kore.ai Inc, and Rasa Technologies Inc are among the key players profiled in the conversational AI market report. Several other major players were also studied and analyzed in the conversational AI market report to get a holistic view of the market and its ecosystem.

In October 2023, NoBroker announced the launch of a conversational artificial intelligence ( AI) platform, CallZen.AI, with an aim to help businesses analyze their customer interactions in a LinkedIn post. In addition, CallZen also provides features like such as business lead generation, fraud detection, and business process management.

In September 2023, Salesforce introduced the next generation of Einstein, its AI technology. Einstein now includes Einstein Copilot, a new and trusted out-of-the-box conversational AI assistant built into the user experience of every Salesforce application. It will help drive productivity by assisting users with their workflow, enabling them to ask questions in natural language and receive relevant and trustworthy answers that are grounded in secure proprietary company data from Salesforce Data Cloud.

1. Introduction

1.1 Scope of the Study
1.2 Market Definition, Assumptions and Limitations
1.3 Market Segmentation

2. Executive Summary

2.1 Key Insights
2.2 Market Attractiveness Analysis

3. Research Methodology

4. Conversational AI Market Landscape

4.1 Overview
4.2 PEST Analysis
4.3 Ecosystem Analysis
- 4.3.1 List of Vendors in the Value Chain

5. Conversational AI Market - Key Market Dynamics

5.1 Key Market Drivers
5.2 Key Market Restraints
5.3 Key Market Opportunities
5.4 Future Trends
5.5 Impact Analysis of Drivers and Restraints

6. Conversational AI Market - Global Market Analysis

6.1 Conversational AI - Global Market Overview
6.2 Conversational AI - Global Market and Forecast to 2031

7. Conversational AI Market - Revenue Analysis (USD Million) - By Component, 2021-2031

7.1 Overview
7.2 Platform
7.3 Services

8. Conversational AI Market - Revenue Analysis (USD Million) - By Type, 2021-2031

8.1 Overview
8.2 Chatbots
8.3 Intelligent Virtual Assistants

9. Conversational AI Market - Revenue Analysis (USD Million) - By Deployment Type, 2021-2031

9.1 Overview
9.2 Cloud
9.3 On-Premise

10. Conversational AI Market - Revenue Analysis (USD Million) - By Industry, 2021-2031

10.1 Overview
10.2 Retail and E commerce
10.3 Healthcare and Life Sciences
10.4 Travel and Hospitality
10.5 BFSI
10.6 IT and Telecom
10.7 Media and Entertainment
10.8 Others

11. Conversational AI Market - Revenue Analysis (USD Million), 2021-2031 - Geographical Analysis

11.1 North America
- 11.1.1 North America Conversational AI Market Overview
- 11.1.2 North America Conversational AI Market Revenue and Forecasts to 2031
- 11.1.3 North America Conversational AI Market Revenue and Forecasts and Analysis - By Component
- 11.1.4 North America Conversational AI Market Revenue and Forecasts and Analysis - By Type
- 11.1.5 North America Conversational AI Market Revenue and Forecasts and Analysis - By Deployment Type
- 11.1.6 North America Conversational AI Market Revenue and Forecasts and Analysis - By Industry
- 11.1.7 North America Conversational AI Market Revenue and Forecasts and Analysis - By Countries
  - 11.1.7.1 United States Conversational AI Market
    - 11.1.7.1.1 United States Conversational AI Market, by Component
    - 11.1.7.1.2 United States Conversational AI Market, by Type
    - 11.1.7.1.3 United States Conversational AI Market, by Deployment Type
    - 11.1.7.1.4 United States Conversational AI Market, by Industry
  - 11.1.7.2 Canada Conversational AI Market
    - 11.1.7.2.1 Canada Conversational AI Market, by Component
    - 11.1.7.2.2 Canada Conversational AI Market, by Type
    - 11.1.7.2.3 Canada Conversational AI Market, by Deployment Type
    - 11.1.7.2.4 Canada Conversational AI Market, by Industry
  - 11.1.7.3 Mexico Conversational AI Market
    - 11.1.7.3.1 Mexico Conversational AI Market, by Component
    - 11.1.7.3.2 Mexico Conversational AI Market, by Type
    - 11.1.7.3.3 Mexico Conversational AI Market, by Deployment Type
    - 11.1.7.3.4 Mexico Conversational AI Market, by Industry

Note - Similar analysis would be provided for below mentioned regions/countries

11.2 Europe
- 11.2.1 Germany
- 11.2.2 France
- 11.2.3 Italy
- 11.2.4 United Kingdom
- 11.2.5 Russia
- 11.2.6 Rest of Europe
11.3 Asia-Pacific
- 11.3.1 Australia
- 11.3.2 China
- 11.3.3 India
- 11.3.4 Japan
- 11.3.5 South Korea
- 11.3.6 Rest of Asia-Pacific
11.4 Middle East and Africa
- 11.4.1 South Africa
- 11.4.2 Saudi Arabia
- 11.4.3 U.A.E
- 11.4.4 Rest of Middle East and Africa
11.5 South and Central America
- 11.5.1 Brazil
- 11.5.2 Argentina
- 11.5.3 Rest of South and Central America

12. Industry Landscape

12.1 Mergers and Acquisitions
12.2 Agreements, Collaborations, Joint Ventures
12.3 New Product Launches
12.4 Expansions and Other Strategic Developments

13. Competitive Landscape

13.1 Heat Map Analysis by Key Players
13.2 Company Positioning and Concentration

14. Conversational AI Market - Key Company Profiles

14.1 IBM Corporation Amazon Web Services, Inc.
- 14.1.1 Key Facts
- 14.1.2 Business Description
- 14.1.3 Products and Services
- 14.1.4 Financial Overview
- 14.1.5 SWOT Analysis
- 14.1.6 Key Developments

Note - Similar information would be provided for below list of companies