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市场调查报告书
商品编码
1666265
2031 年亚太地区对话式人工智慧市场预测 - 区域分析 - 按组件、类型、部署类型和产业划分Asia Pacific Conversational AI Market Forecast to 2031 - Regional Analysis - by Component, Type, Deployment Type, and Industry |
2023年亚太地区对话式人工智慧市场价值为19.0096亿美元,预计到2031年将达到97.8554亿美元;预计 2023 年至 2031 年的复合年增长率为 22.7%。
生成式人工智慧的兴起推动亚太地区对话式人工智慧市场的发展
生成式人工智慧对广泛的业务领域都极为重要。其产生独特内容的能力对艺术、设计和行销等产业有重要影响。这项技术提高了个人化并创新和简化了创作过程。此外,透过产生不同的场景和答案,生成式人工智慧可以帮助解决问题。因此,当各行各业试图实现人工智慧驱动创新的潜力时,它正在成为转变传统方法并开启新可能性的关键工具。此外,生成式人工智慧擅长自动化重复活动,从而释放人力资源以用于更具策略性和更复杂的专案。此外,它还根据个人口味提供产品讯息,提供高度个人化的体验。从客製化的行销活动到精心挑选的产品建议,生成式人工智慧技术利用资料来产生与每个用户交流的内容。将生成式人工智慧融入对话式人工智慧聊天机器人和虚拟助手,可以提高它们参与自然、类似人类对话的能力。这些系统解释和处理使用者输入以产生即时回应、建议和解决方案。生成式人工智慧使聊天机器人能够提供客製化建议并处理困难的询问。这改变了客户服务、电子商务互动以及其他有效沟通至关重要的领域。此外,生成式人工智慧技术正在改变语言处理领域,实现跨越传统沟通界线的准确翻译和自然互动。它在语言翻译和聊天机器人互动中的应用展示了尖端人工智慧技术在广泛领域的革命性力量。因此,预计生成式人工智慧的出现将在预测期内推动对话式人工智慧市场的成长。
亚太地区对话式人工智慧市场概览
根据ITA统计,中国是全球最大的电子商务市场,占全球交易量的近50%。该国的线上零售交易量达到超过 7.1 亿数位买家,2020 年贡献了约 2.29 兆美元,预计到 2024 年将达到 3.56 兆美元。例如,2021年2月,中国国务院推出了《平台经济反垄断指南》,旨在製止大公司的垄断行为,促进网路商务持续健康发展。因此,中国电子商务产业的不断发展推动了该国对话式人工智慧市场的成长。
亚太地区对话式 AI 市场收入及 2031 年预测(百万美元)
亚太地区对话式人工智慧市场细分
亚太地区对话式人工智慧市场分为组件、类型、部署类型、产业和国家。
根据组成部分,亚太对话式人工智慧市场分为平台和服务。 2023 年,平台部分占据了亚太地区对话式 AI 市场的更大份额。
根据类型,亚太地区对话式人工智慧市场分为聊天机器人和智慧虚拟助理。 2023 年,聊天机器人将占据亚太地区对话式人工智慧市场的更大份额。
就部署类型而言,亚太地区对话式人工智慧市场分为本地部署和云端部署。 2023 年,本地部署部分在亚太地区对话式 AI 市场中占据了更大的份额。
根据产业,亚太地区对话式人工智慧市场细分为零售和电子商务、医疗保健和生命科学、旅游和酒店、BFSI、IT和电信、媒体和娱乐等。 2023 年,零售和电子商务领域占据亚太地区对话式 AI 市场的最大份额。
依国家划分,亚太对话式人工智慧市场分为澳洲、中国、印度、日本、韩国和亚太其他地区。 2023 年,中国占据亚太地区对话式人工智慧市场的主导份额。
Alphabet Inc、Amazon.com Inc.、Cognigy GmbH、International Business Machines Corp、Kore.ai Inc.、Microsoft Corp、Oracle Corp 和 SAP SE 是亚太地区对话式 AI 市场的一些领先公司。
The Asia Pacific conversational AI market was valued at US$ 1,900.96 million in 2023 and is expected to reach US$ 9,785.54 million by 2031; it is estimated to register a CAGR of 22.7% from 2023 to 2031.
Emergence of Generative AI Boosts Asia Pacific Conversational AI Market
Generative AI is extremely important across a wide range of businesses. Its ability to generate unique content has important ramifications in industries such as art, design, and marketing. This technology improves personalization and innovates and streamlines creative processes. Furthermore, by producing different scenarios and answers, generative AI aids in problem-solving. Thus, it is emerging as a key tool that transforms conventional methodologies and opens up new possibilities as industries try to realize the potential of AI-driven innovation. In addition, generative AI excels in automating repetitive activities, freeing up human resources for more strategic and complicated projects. Also, it provides highly personalized experiences by providing product information to individual tastes. From tailored marketing campaigns to curated product suggestions, generative AI technology uses data to produce content that communicates to each user. Incorporating generative AI into conversational AI chatbots and virtual assistants improves their ability to participate in natural, human-like conversations. These systems interpret and process user input to produce real-time responses, suggestions, and solutions. Generative AI enables chatbots to deliver tailored advice and manage difficult inquiries. This transforms customer service, e-commerce interactions, and other areas where effective communication is critical. Furthermore, generative AI technology is transforming the world of language processing, allowing for accurate translations and natural interactions that cross traditional communication borders. Its applications in language translation and chatbot interactions demonstrate the revolutionary power of cutting-edge AI technology across a wide range of sectors. Thus, the emergence of generative AI is expected to fuel the growth of the conversational AI market during the forecasted period.
Asia Pacific Conversational AI Market Overview
According to the ITA, the e-commerce market of China is the largest in the world and generates almost 50% of transactions across the world. Online retail transactions in the country reached more than 710 million digital buyers, contributing ~US$ 2.29 trillion in 2020, and are expected to reach US$ 3.56 trillion by 2024. Further, the government of China is taking various initiatives for the growth of the e-commerce industry. For instance, in February 2021, China's State Council introduced the Antitrust Guidelines for the Platform Economy to stop the monopolistic behaviors of large companies and promote the sustainable and healthy development of online commerce. Thus, the growing e-commerce sector in China propels the conversational AI market growth in the country.
Asia Pacific Conversational AI Market Revenue and Forecast to 2031 (US$ Million)
Asia Pacific Conversational AI Market Segmentation
The Asia Pacific conversational AI market is categorized into component, type, deployment type, industry, and country.
Based on component, the Asia Pacific conversational AI market is bifurcated into platform and service. The platform segment held a larger share of the Asia Pacific conversational AI market share in 2023.
By type, the Asia Pacific conversational AI market is bifurcated into chatbots and intelligent virtual assistants. The chatbots segment held a larger share of Asia Pacific conversational AI market in 2023.
In terms of deployment type, the Asia Pacific conversational AI market is bifurcated into on-premise and cloud. The on-premise segment held a larger share of Asia Pacific conversational AI market in 2023.
Based on industry, the Asia Pacific conversational AI market is segmented into retail & e-commerce, healthcare & life sciences, travel & hospitality, BFSI, IT & telecom, media & entertainment, and others. The retail & e-commerce segment held the largest share of the Asia Pacific conversational AI market share in 2023.
By country, the Asia Pacific conversational AI market is segmented into Australia, China, India, Japan, South Korea, and the Rest of Asia Pacific. China dominated the Asia Pacific conversational AI market share in 2023.
Alphabet Inc, Amazon.com Inc., Cognigy GmbH, International Business Machines Corp, Kore.ai Inc., Microsoft Corp, Oracle Corp, and SAP SE are some of the leading companies operating in the Asia Pacific conversational AI market.