市场调查报告书
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人力资本管理市场:2023-2028 年全球产业趋势、份额、规模、成长、机会与预测Human Capital Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028 |
2022年全球人力资本管理市场规模达227亿美元。展望未来, IMARC Group预计到2028年市场规模将达到370亿美元,2022-2028年复合年增长率(CAGR)为8.48%。科技的快速进步、业务全球化的不断发展、对自动化的需求不断增长、远距工作的趋势不断增长、对人力资本管理(HCM)即时洞察员工绩效的需求不断增长,以及对员工敬业度和满意度的日益重视,这些都是推动员工敬业度和满意度的主要因素。市场。
人力资本管理(HCM)是指组织中的关键职能,重点在于组织人力资源的招募、管理、发展和最佳化。它包括人才获取、学习和发展、绩效管理、薪酬规划和劳动力规划。 HCM 在招募、入职、培训、职涯发展、继任计画、时间追踪、员工排程、薪资、福利管理和合规管理等领域有着广泛的应用。它有助于提高生产力、增强员工敬业度、创造协作环境、降低管理成本、提供即时见解、促进合规性并支援策略规划。
远距工作的日益增长趋势需要能够有效管理和吸引不同地点员工的工具,这正在推动市场成长。此外,为确保遵守劳动法和员工福利法规而广泛采用 HCM 正在推动市场成长。除此之外,对员工敬业度和满意度的日益重视正在促进对 HCM 的需求,因为它提供个人化和持续的回馈。除此之外,对人力资本管理即时洞察员工绩效并做出数据驱动决策的需求不断增长,这对市场成长产生了积极影响。此外,越来越多地采用 HCM 来使人力资源与组织目标保持一致,这也促进了市场的成长。除此之外,中小型企业(SME)越来越多地利用人力资本管理(HCM)是另一个成长诱导因素。
科技的快速进步
人工智慧 (AI)、机器学习 (ML) 和云端运算等技术的整合正在彻底改变 HCM 市场。与此一致,人工智慧和机器学习提供预测分析、个人化学习路径和智慧自动化,有助于提高效率和决策。此外,基于云端的解决方案支援跨不同地理位置的存取和协作,确保统一和无缝的体验。这不仅支援全球运营,还提供可扩展性以适应不同的业务需求。此外,该技术正在创建更用户友好的平台,允许更广泛的用户无需强化培训即可进行互动。此外,这些先进技术提供的即时分析和见解可帮助人力资源专业人员预测趋势、识别潜在问题并采取明智的行动。除此之外,越来越多地采用自动化来最大限度地减少人为错误、节省宝贵的时间并优化流程,这对市场成长产生了积极影响。
企业日益全球化
由于劳动力的全球化和多元化,企业管理的复杂性日益增加,正在推动市场的成长。据此,HCM 系统对于确保人力资源实践的一致性、遵守各种当地劳动法以及提供跨文化和时区的有效沟通至关重要。此外,HCM 工具提供了必要的自动化、整合和灵活性来处理各种货币、语言、法规和文化差异,使手动管理变得不那么繁琐且不会出错。此外,它们还可以创建全球人才库,标准化招聘、入职和培训程序,并确保薪资和福利符合当地标准。除此之外,不同地点之间即时协作和沟通的需求也促进了对基于云端的 HCM 解决方案的需求,因为它们可以培养统一的组织文化,促进全球人才管理并确保法律合规性。
对自动化的需求不断增长
人力资源职能自动化需求的不断成长是 HCM 市场成长的一个突出因素。招聘、薪资处理、绩效追踪和福利管理等领域的自动化消除了重复且耗时的任务,使人力资源专业人员能够专注于更具策略性的角色。此外,自动化招募工具可以扫描数千份申请,根据预先定义的标准将候选人列入候选名单,从而减少偏见并加速招募流程。此外,薪资自动化可确保准确性并遵守税务法规,从而最大限度地减少潜在的法律问题。除此之外,绩效管理的自动化可以实现持续回馈和即时调整,从而打造出更敏捷和反应敏捷的员工团队。此外,自动化报告和分析提供了有助于更好规划和决策的见解。因此,自动化不仅提高了效率,还透过提供个人化和及时的互动来改善员工体验。
IMARC Group提供了全球人力资本管理市场报告各细分市场主要趋势的分析,以及 2023-2028 年全球、区域和国家层面的预测。我们的报告根据组件、部署类型和垂直行业对市场进行了分类。
软体
核心人力资源
招募
劳动力管理
薪资和工资
其他的
服务
託管服务
专业的
软体主导市场
该报告根据组成部分提供了详细的市场细分和分析。这包括软体(核心人力资源、招募、劳动力管理、薪资和薪资等)和服务(託管服务和专业服务)。根据该报告,软体占据了最大的部分。
软体在市场上占据主导地位,因为它提供可扩展性来适应不断变化的业务规模和复杂性。它允许组织根据其特定需求自订功能,为各种人力资源职能提供成长和灵活性。此外,该软体还可以自动执行重复性任务,例如薪资处理、招聘和福利管理,从而提高效率、准确性并节省时间,使人力资源专业人员能够专注于更具策略性的角色。除此之外,它还使组织能够从大量员工资料中收集见解,从而促进更好的决策和策略规划。此外,该软体还提供与其他业务工具和系统的无缝集成,从而实现更统一和简化的工作流程。除此之外,它还提供不断的更新以反映法规和法律的变化。这可确保组织遵守当地和国际劳动法,从而最大限度地降低法律风险。
基于云端
本地
基于云端的主导市场
该报告根据部署类型对市场进行了详细的细分和分析。这包括基于云端的和本地的。根据该报告,基于云端的占据了最大的部分。
基于云端的 HCM 解决方案提供从任何有网路连线的地方的访问,促进不同地点的员工之间的协作。此外,它还能够根据组织的需求扩大或缩小资源规模。这种灵活性使其适合各种规模的公司,包括快速成长的企业。此外,基于云端的 HCM 透过利用共享资源并消除对实体基础设施的需求来减少资本支出。除此之外,它还可以轻鬆地与其他业务应用程式集成,并且通常可以进行客製化以满足特定的组织需求,从而提供有凝聚力的客製化解决方案。此外,基于云端的解决方案可以在不中断使用者体验的情况下实现自动更新和升级,从而确保组织始终利用最新功能并遵守最新法规。
BFSI
零售
资讯科技和电信
卫生保健
款待
政府
製造业
其他的
IT和电信主导市场
该报告根据行业垂直领域对市场进行了详细的细分和分析。这包括 BFSI、零售、IT 和电信、医疗保健、酒店、政府、製造业等。报告称,IT 和电信是最大的市场领域。
IT 和电信是科技不断创新和发展的领域。这需要高技能且适应性强的员工队伍,需要使用先进的 HCM 解决方案来获取、培训和发展人才。此外,它们在全球范围内运营,需要管理分布在不同地区的多元化团队。据此,HCM 解决方案促进无缝沟通、协作并遵守不同的地区法规。此外,IT 和电信业因顶尖人才的激烈竞争而闻名。 HCM 工具可实现有效的招募、留任和发展策略,为留住最优秀的专业人员提供竞争优势。此外,他们接受远端和灵活的工作安排,这需要 HCM 解决方案来实现远端团队的有效管理、协作和参与。
北美洲
美国
加拿大
亚太
中国
日本
印度
韩国
澳洲
印尼
其他的
欧洲
德国
法国
英国
义大利
西班牙
俄罗斯
其他的
拉丁美洲
巴西
墨西哥
其他的
中东和非洲
北美在市场上表现出明显的主导地位,占据最大的人力资本管理市场份额
该报告还对所有主要区域市场进行了全面分析,其中包括北美(美国和加拿大);亚太地区(中国、日本、印度、韩国、澳洲、印尼等);欧洲(德国、法国、英国、义大利、西班牙等);拉丁美洲(巴西、墨西哥等);以及中东和非洲。报告称,北美是最大的细分市场。
由于拥有领先的科技公司,北美成为技术创新中心,并且拥有有利的研发 (R&D) 环境,促进了人工智慧、云端运算和支撑现代 HCM 系统的其他技术的进步。此外,该地区的企业长期重视策略性人力资源管理、人才优化和员工敬业度,这与 HCM 解决方案的功能非常契合。此外,与员工福利、多元化和包容性相关的严格劳动法律法规的实施也促进了对强大的 HCM 系统的需求,以确保合规性。除此之外,北美强劲的经济鼓励业务成长和发展,导致劳动力管理需求增加,进而推动对 HCM 解决方案的需求。
领先的 HCM 公司正在投资机器学习 (ML) 演算法、资料分析和人工智慧 (AI),以创建复杂的工具来满足现代人力资源管理的多方面需求。此外,他们还参与策略性合併、收购和合作,这使他们能够扩大产品范围,开拓新市场,并结合专业知识来创造更强大的解决方案。此外,领先的市场参与者正专注于扩大其地理覆盖范围,瞄准新兴市场和 HCM 解决方案仍未充分利用的行业,例如医疗保健、零售和中小企业。除此之外,顶级公司正在设计直觉的介面、个人化仪表板和无缝集成,以增强人力资源专业人员和员工的可用性。此外,他们还透过先进的安全措施和合规管理工具来强化其解决方案。
自动资料处理公司
Ceridian HCM 公司
Infor公司(科氏工业公司)
国际商业机器公司
微软公司
甲骨文公司
PeopleFluent Inc.(学习科技集团股份有限公司)
拉姆科系统有限公司
SAP系统公司
SumTotal Systems LLC(Skillsoft 有限公司)
英国联合王国公司
工作日公司
2022 年 9 月,Workday Inc. 推出了下一代技能技术,使组织能够更深入地了解员工技能并提供更个人化的员工体验。
2022 年 10 月,自动资料处理公司推出了“员工之声”,这将使雇主能够在整个员工生命週期中收集回馈和情绪。
2021 年 12 月,Ceridian HCM Inc. 收购了领先的薪资和人力资本管理公司 ADAM HCM,以扩大其全球业务。
The global human capital management market size reached US$ 22.7 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 37.0 Billion by 2028, exhibiting a growth rate (CAGR) of 8.48% during 2022-2028. The rapid technological advancements, increasing globalization of businesses, growing demand for automation, rising trend of remote work, growing demand for HCM to gain real-time insights into workforce performance, and escalating emphasis on employee engagement and satisfaction are some of the major factors propelling the market.
Human capital management (HCM) refers to a critical function in organizations, focusing on the recruitment, management, development, and optimization of an organization's human resources. It comprises talent acquisition, learning and development, performance management, compensation planning, and workforce planning. HCM finds extensive applications in recruitment, onboarding, training, career development, succession planning, time tracking, employee scheduling, payroll, benefits administration, and compliance management. It aids in increasing productivity, enhancing employee engagement, fostering a collaborative environment, reducing administrative costs, providing real-time insights, promoting compliance, and supporting strategic planning.
The rising trend of remote work, which necessitates tools that can effectively manage and engage employees across different locations, is propelling the market growth. Furthermore, the widespread adoption of HCM to ensure compliance with labor laws and employee benefits regulations is driving the market growth. Apart from this, the escalating emphasis on employee engagement and satisfaction is facilitating the demand for HCM as it offers personalized and continuous feedback. Besides this, the growing demand for HCM to gain real-time insights into workforce performance and make data-driven decisions is positively influencing the market growth. Moreover, the rising adoption of HCM to align human resources with organizational goals is contributing to the market growth. Along with this, the increasing utilization of HCM by small and medium enterprises (SMEs) is acting as another growth-inducing factor.
The rapid technological advancements
The integration of technologies, including artificial intelligence (AI), machine learning (ML), and cloud computing, is revolutionizing the HCM market. In line with this, AI and ML offer predictive analytics, personalized learning paths, and intelligent automation, which aids in enhancing efficiency and decision-making. Furthermore, cloud-based solutions enable accessibility and collaboration across various geographical locations, ensuring a uniform and seamless experience. This not only supports global operations but also provides scalability to adapt to varying business needs. Additionally, the technology is creating platforms that are more user-friendly, allowing a wider array of users to interact without intensive training. Moreover, the real-time analysis and insights provided by these advanced technologies assist HR professionals in predicting trends, identifying potential issues, and making informed actions. Apart from this, the increasing adoption of automation to minimize manual errors, save valuable time, and optimize processes is positively influencing the market growth.
The increasing globalization of businesses
The increasing complexity of managing businesses due to a global and diverse workforce is driving the market growth. In line with this, HCM systems are essential in ensuring consistency in HR practices, complying with various local labor laws, and providing effective communication across different cultures and time zones. Additionally, HCM tools provide the necessary automation, integration, and flexibility to handle various currencies, languages, regulations, and cultural nuances, making manual management less cumbersome and error-free. Moreover, they allow for the creation of global talent pools, standardize recruitment, onboarding, and training procedures, and ensure that compensation and benefits are aligned with local standards. Apart from this, the need for real-time collaboration and communication across different locations is facilitating the demand for cloud-based HCM solutions, as they can foster a unified organizational culture, facilitate global talent management, and ensure legal compliance.
The growing demand for automation
The increasing demand for automation in HR functions is a prominent factor in the growth of the HCM market. Automation in areas, such as recruitment, payroll processing, performance tracking, and benefits administration eliminates repetitive and time-consuming tasks, allowing HR professionals to focus on more strategic roles. Furthermore, automated recruitment tools can scan thousands of applications to shortlist candidates based on predefined criteria, reducing bias and accelerating the hiring process. Additionally, payroll automation ensures accuracy and compliance with tax regulations, thus minimizing potential legal issues. Apart from this, automation in performance management enables continuous feedback and real-time adjustments, creating a more agile and responsive workforce. Moreover, automated reporting and analytics provide insights that facilitate better planning and decision-making. As a result, automation not only enhances efficiency but also improves the employee experience by offering personalized and timely interactions.
IMARC Group provides an analysis of the key trends in each segment of the global human capital management market report, along with forecasts at the global, regional and country levels from 2023-2028. Our report has categorized the market based on component, deployment type and industry verticals.
Software
Core HR
Recruiting
Workforce Management
Compensation and Payroll
Others
Service
Managed Service
Professional
Software dominates the market
The report has provided a detailed breakup and analysis of the market based on the component. This includes software (core HR, recruiting, workforce management, compensation and payroll, and others) and service (managed service and professional). According to the report, software represented the largest segment.
Software is dominating the market as it offers scalability to accommodate the changing size and complexity of businesses. It allows organizations to tailor functionalities to their specific needs, providing both growth and flexibility in various HR functions. Furthermore, the software automates repetitive tasks, such as payroll processing, recruitment, and benefits administration, which leads to improved efficiency, accuracy, and time savings, allowing HR professionals to focus on more strategic roles. Apart from this, it enables organizations to gather insights from vast amounts of employee data, facilitating better decision-making and strategic planning. Moreover, the software offers seamless integration with other business tools and systems, leading to a more unified and streamlined workflow. Along with this, it provides constant updates to reflect changes in regulations and laws. This ensures that organizations maintain compliance with local and international labor laws, thus minimizing legal risks.
Cloud-based
On-premises
Cloud-based dominates the market
The report has provided a detailed breakup and analysis of the market based on the deployment type. This includes cloud-based and on-premises. According to the report, cloud-based represented the largest segment.
Cloud-based HCM solutions provide access from anywhere with an internet connection, facilitating collaboration among employees across different locations. Furthermore, it offers the ability to scale resources up or down based on the organization's needs. This flexibility makes it suitable for companies of all sizes, including rapidly growing businesses. Additionally, cloud-based HCM reduces capital expenditure by utilizing shared resources and eliminating the need for physical infrastructure. Apart from this, it allows easy integration with other business applications and can often be customized to fit specific organizational needs, providing a cohesive and tailored solution. Moreover, cloud-based solutions enable automatic updates and upgrades without interrupting the user experience, thus ensuring that organizations are always utilizing the latest features and complying with the most recent regulations.
BFSI
Retail
IT and Telecommunication
Healthcare
Hospitality
Government
Manufacturing
Others
IT and telecommunication dominate the market
The report has provided a detailed breakup and analysis of the market based on the industry verticals. This includes BFSI, retail, IT and telecommunication, healthcare, hospitality, government, manufacturing, and others. According to the report, IT and telecommunication represented the largest market segment.
IT and telecommunication are fields characterized by constant technological innovation and evolution. This demands a highly skilled and adaptable workforce, necessitating the use of advanced HCM solutions for talent acquisition, training, and development. Furthermore, they operate on a global scale, requiring the management of diverse teams spread across various regions. In line with this, HCM solutions facilitate seamless communication, collaboration, and compliance with varying regional regulations. Additionally, the IT and telecommunication sectors are known for intense competition for top talent. HCM tools enable effective recruitment, retention, and development strategies, providing a competitive edge in retaining the best professionals. Moreover, they embrace remote and flexible working arrangements, which requires HCM solutions to enable effective management, collaboration, and engagement of remote teams.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance in the market, accounting for the largest human capital management market share
The report has also provided a comprehensive analysis of all the major regional markets, which includes North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represented the largest market segment.
North America is a hub for technological innovation owing to the presence of leading tech companies, along with a conducive environment for research and development (R&D) that has spurred advancements in AI, cloud computing, and other technologies that underpin modern HCM systems. Furthermore, the region's businesses have a longstanding emphasis on strategic human resource management, talent optimization, and employee engagement, which aligns well with the capabilities of HCM solutions. In addition, the implementation of strict labor laws and regulations related to employee benefits, diversity, and inclusion is facilitating the demand for robust HCM systems to ensure compliance. Apart from this, North America's strong economy encourages business growth and development, leading to an increase in workforce management needs and thereby propelling the demand for HCM solutions.
The leading HCM companies are investing in machine learning (ML) algorithms, data analytics, and artificial intelligence (AI) to create sophisticated tools that cater to the multifaceted demands of modern HR management. Additionally, they are engaging in strategic mergers, acquisitions, and partnerships, which enables them to broaden their product offerings, reach new markets, and combine expertise to create more robust solutions. Furthermore, leading market players are focusing on expanding their geographic reach, targeting emerging markets and sectors where HCM solutions are still underutilized, such as healthcare, retail, and small-to-medium-sized enterprises. Apart from this, top companies are designing intuitive interfaces, personalized dashboards, and seamless integrations that enhance usability for both HR professionals and employees. Moreover, they are fortifying their solutions with advanced security measures and compliance management tools.
Automatic Data Processing Inc.
Ceridian HCM Inc.
Infor Inc. (Koch Industries Inc.)
International Business Machines Corporation
Microsoft Corporation
Oracle Corporation
PeopleFluent Inc. (Learning Technologies Group plc)
Ramco Systems Limited
SAP SE
SumTotal Systems LLC (Skillsoft Limited)
UKG Inc.
Workday Inc.
In September 2022, Workday Inc. introduced a next-generation skills technology that allows organizations to gain deeper insight into workforce skills and deliver more personalized employee experiences.
In October 2022, Automatic Data Processing Inc. launched "Voice of the Employee," which will allow employers to collect feedback and sentiment throughout the employee lifecycle.
In December 2021, Ceridian HCM Inc. acquired ADAM HCM, a leading payroll and human capital management company, to expand its presence globally.