客户智能平台全球市场规模、份额、行业趋势分析报告数据,按渠道、按行业、按部署模式、按组织规模、按组件、按应用程序、按地区展望和预测,2022-2028 年
市场调查报告书
商品编码
1245702

客户智能平台全球市场规模、份额、行业趋势分析报告数据,按渠道、按行业、按部署模式、按组织规模、按组件、按应用程序、按地区展望和预测,2022-2028 年

Global Customer Intelligence Platform Market Size, Share & Industry Trends Analysis Report By Data Channel, By Vertical, By Deployment Mode, By Organization Size, By Component, By Application, By Regional Outlook and Forecast, 2022 - 2028

出版日期: | 出版商: KBV Research | 英文 466 Pages | 订单完成后即时交付

价格

到 2028 年,客户智能平台的全球市场规模预计将达到 83 亿美元,预测期内的复合年增长率为 28.1%。

为了全面了解客户旅程,客户智能平台允许企业从各种来源(例如网络分析、客户关係管理 (CRM) 系统和社交媒体)收集和存储消费者数据。这让这一切成为可能。 这是由于对定制客户体验的需求不断增加、向数据驱动的营销和广告的转变、对全渠道体验的需求不断增长以及对消费者数据整体视图的需求不断增长。有几个因素。

随着企业越来越了解客户数据在指导战略选择和改善客户体验方面的价值,客户信息平台市场最近不断扩大。 由于对可操作的消费者洞察的需求不断增长以及对个性化客户体验的渴望,该领域正在发展。

COVID-19 影响分析

由于 COVID-19 大流行,许多企业需要帮助以确保其员工能够访问准确的数据。 为了维持当前的商业活动水平,我们看到公司加大了对基础设施的投资,使用户能够访问其存储的数据。 此外,各个行业根据他们提供的服务和产品开发了远程工作方法。 例如,专注于获取新客户和留住现有客户的消费者业务必须严重依赖从现有客户那里收集的信息来保持健康的盈利能力。 因此,市场受益于 COVID-19 大流行的蔓延。

市场增长因素

需要全面了解消费者数据

为了最大限度地发挥大量消费者数据的价值,企业必须整合他们目前所知道和可以推断的信息,以构建真实的 360 度客户图景。 任何客户智能平台的核心都是使用来自整个企业的檔案、交易和行为数据,为每个客户建立一个单一、统一的客户檔案。 简而言之,客户智能平台的采用源于对全面了解消费者数据的需求不断增长。

扩大使用消费者情报技术进入市场

为了与消费者进行更丰富、更有成效的互动并加强决策制定,营销人员需要获取客户情报 (CI) 并分析有关目标市场活动细节的数据。 收集客户信息使企业能够访问关键数据,从而在当今以客户为中心的环境中提高竞争力、提高客户忠诚度并增加盈利能力。 企业可以使用预测和处方分析来改善消费者的选择,并使他们的战略适应不断变化的市场条件。

市场约束

未能有效利用消费者数据的组织

企业可以访问比以往更多的客户数据,但他们通常不知道如何处理这些数据。 这种数据洪流让企业的情况变得更糟,因为他们仍在使用无法满足其数据集成、标准化和质量目标的过时系统。 阻碍构建单一客户视图的另一个问题是数据质量差。 为构建单一客户视图而投入的时间和精力只有在获得准确可靠的数据时才有用。 这些因素可能不利于消费者情报平台的市场扩张。

组件视角

按组件划分,客户智能平台市场分为平台(不含服务)和服务。 平台(无服务)细分市场在 2021 年的收入份额最大的客户智能平台市场占据主导地位。 消费者数据管理的下一步是客户智能平台。 结合来自许多数据源的数十亿个数据点,以发现洞察力,为销售、商业、营销和服务中的业务用户提供服务和联繫。 公司在分析上花费了大量资金,但现在他们意识到他们还需要在数据治理和管理上投入资金,以避免做出不明智的选择并获得不希望的结果。它是

部署模式展望

根据部署模式,客户智能平台市场分为云端和本地。 预计到 2021 年,云部分将在客户智能平台市场中占据最高的收入份额。 可扩展性、灵活性、易于部署和成本效益只是基于云的客户智能係统提供的一些好处,所有这些都在推动企业接受云采用。 组织特别有兴趣使用云作为交付方式,因为它便宜且易于设置。

组织规模展望

根据组织规模,消费者智能平台市场分为大型企业和中小型企业。 到 2021 年,中小企业部门将在客户智能市场中获得很大的收入份额。 小型企业正在寻求通过具有成本效益的营销策略来扩展业务,以最大限度地提高营销投资的回报。 因此,消费者信息平台可以帮助小企业在预算紧张的情况下实现增长目标。 此外,随着技术进步和数字革命影响到许多行业,中小企业面临紧跟最新趋势和采用尖端技术支持其运营的压力。

应用展望

根据应用,客户智能平台市场分为客户数据收集和管理、客户行为分析、客户细分和定位、客户体验管理和个性化推荐、客户保留和参与、全渠道营销等。差异化。 在2021年的客户信息平台市场中,客户行为分析领域占据了很大的收入份额。 客户行为分析为收集、研究和有效利用客户数据提供了一个框架。 优化客户体验、定时消息、减少客户流失、提高转化率、增加客户生命週期价值等是客户行为分析推动细分市场增长的一些好处。

行业展望

基于垂直行业,客户智能平台市场分为 BFSI、零售和电子商务、医□□疗保健和生命科学、电信、旅游和酒店、政府和国防、製造、能源和公用事业、媒体和娱乐等。分为。 到 2021 年,零售和电子商务部门将在客户信息平台市场中占据相当大的收入份额。 消费者情报平台使商家可以轻鬆挖掘不断扩大的潜力。 客户智能平台支持基于对话式 AI 的客户服务、智能和自动化的定制体验、忠诚的客户参与和成本节约。

数据通道展望

基于数据渠道,客户智能平台市场分为网络和电子邮件、社交媒体、移动、呼叫中心、店内等。 2021 年,网络和电子邮件部分在客户智能平台市场中的收入份额最大。 客户信息平台使客户服务代表和其他员工能够在对话中快速理解、整合和使用关键信息。 此外,人工智能(机器学习、自然语言处理、自然语言理解)允许用户从网页和电子邮件中提取关键元素以供进一步调查。

区域展望

它按区域分析了北美、欧洲、亚太地区和 LAMEA 的客户智能平台市场。 北美地区在 2021 年以最高收入份额引领客户智能平台市场。 由于技术不断进步,北美的客户智能平台市场有望扩大。 此外,各地区客户智能平台进入者数量的扩大也有望成为市场扩张的一个因素。

市场进入者采取的主要策略是“收购”。 根据 Cardinal Matrix 中的分析,Microsoft Corporation 和 Google, LLC. 是客户智能平台市场的领跑者。 Accenture Plc、IBM Corporation 和 Oracle Corporation 等公司是客户智能平台市场的领先创新者。

内容

第一章市场范围与研究方法

  • 市场定义
  • 目的
  • 市场范围
  • 细分
    • 全球客户智能平台市场,按数据渠道
    • 全球客户智能平台市场,按行业
    • 全球客户智能平台市场,按部署模式
    • 全球客户智能平台市场,按组织规模划分
    • 全球客户智能平台市场:按组件分类
    • 全球客户智能平台市场:按应用分类
    • 全球客户智能平台市场,按地区
  • 调查方法

第 2 章市场概述

  • 简介
    • 概览
      • 市场构成和情景
  • 影响市场的主要因素
    • 市场驱动力
    • 市场製约因素

第 3 章竞争分析 - 世界

  • KBV 基数矩阵
  • 近期的全行业战略发展
    • 伙伴关係、协作和协议
    • 产品发布和产品扩展
    • 收购与合併
  • 2021 年市场份额分析
  • 取得重大成功战略
    • 领先的阅读策略:百分比分布(2018-2022 年)
    • 主要战略变动:(收购和合併:2018 年 7 月至 2022 年 12 月)主要参与者

第 4 章全球客户智能平台市场:按数据渠道

  • 全球网络和电子邮件市场:按地区
  • 全球社交媒体市场:按地区
  • 全球移动市场:按地区
  • 全球呼叫中心市场:按地区
  • 全球实体店市场:按地区
  • 全球各地区的其他市场

第 5 章全球客户智能平台市场:按行业划分的市场

  • BFSI 全球市场:按地区
  • 全球电信市场:按地区
  • 全球旅游和酒店市场:按地区
  • 全球零售和电子商务市场,按地区划分
  • 全球医疗保健和生命科学市场,按地区
  • 全球製造业市场:按地区
  • 全球能源和公用事业市场:按地区
  • 全球媒体和娱乐市场:按地区
  • 其他行业的世界市场:按地区

第 6 章客户智能平台的全球市场:按部署模式

  • 全球云市场:按地区
  • 全球本地市场:按地区

第 7 章客户智能平台的全球市场:按组织规模分类

  • 大型企业的全球市场:按地区
  • 全球中小企业市场:按地区

第 8 章客户智能平台的全球市场:按组件分类

  • 全球平台市场(不含服务):按地区
  • 全球服务市场:按地区

第 9 章全球客户智能平台市场,按应用

  • 全球客户数据收集和管理市场:按地区
  • 全球客户行为分析市场:按地区
  • 全球客户细分和目标市场:按地区
  • 全球客户体验管理、个性化推荐市场:按地区
  • 全球客户保留和互动市场:按地区
  • 全渠道营销和其他全球市场:按地区

第 10 章全球客户智能平台市场:按地区

  • 北美
    • 北美客户智能平台市场:按国家/地区列出
      • 美国
      • 加拿大
      • 墨西哥
      • 其他北美地区
  • 欧洲
    • 欧洲客户智能平台市场:按国家/地区分类
      • 德国
      • 英国
      • 法国
      • 俄罗斯
      • 西班牙
      • 意大利
      • 其他欧洲
  • 亚太地区
    • 亚太地区客户智能平台市场:按国家/地区分类
      • 中国
      • 日本
      • 印度
      • 韩国
      • 新加坡
      • 马来西亚
      • 其他亚太地区
  • 拉美
    • 按国家/地区划分的 LAMEA 客户智能平台市场
      • 巴西
      • 阿根廷
      • 阿联酋
      • 沙特阿拉伯
      • 南非
      • 尼日利亚
      • LAMEA 的其余部分

第11章公司简介

  • IBM Corporation
  • Salesforce.com, Inc.
  • Microsoft Corporation
  • Google LLC(Alphabet, Inc.)
  • Oracle Corporation
  • Accenture PLC
  • SAP SE
  • Informatica, LLC
  • Adobe, Inc.
  • SAS Institute, Inc.

The Global Customer Intelligence Platform Market size is expected to reach $8.3 billion by 2028, rising at a market growth of 28.1% CAGR during the forecast period.

Customer intelligence (CI) is gathering and analyzing specific customer data to determine the most effective methods to communicate with each client. Customers reveal information about themselves every time they connect with the organization in today's digitally driven environment, including their interests, demographic information, preferences, requirements, and wishes. Marketers that discover methods to use this untapped resource in their customer data can interact with each consumer in a manner that makes them feel valued, appreciated, and understood.

This results in goodwill, improved brand impression, word-of-mouth advertising, and enduring consumer loyalty. To suggest that understanding customer intelligence is essential for every organization to compete - and grow effectively - in this era of strong online competition and communications overload is not an exaggeration. To enhance customer experiences and promote corporate objectives, enterprises may use the Customer Intelligence Platform to collect, analyze, and act on customer data.

To give a complete picture of the customer journey, customer intelligence platforms enable businesses to gather and store consumer data from various sources, such as web analytics, customer relationship management (CRM) systems, social media, and others. There are several drivers, including the growing desire for tailored customer experiences, the transition to data-driven marketing and advertising, the increasing requirement to give an omnichannel experience, and the expanding need to acquire a holistic perspective of consumer data.

As businesses increasingly understand the value of customer data in guiding strategic choices and enhancing customer experiences, the market for customer intelligence platforms has expanded recently. The sector is increasing because of the rising need for actionable consumer insights and the desire for individualized customer experiences.

COVID-19 Impact Analysis

With the widespread COVID-19 pandemic, numerous companies required assistance to guarantee that their employees had adequate access to accurate data. To maintain their current level of commercial activity, companies were seen increasing their investments in infrastructure that grants users access to the data that they have accumulated. In addition to this, many different industries have developed methods for working remotely based on the services and products they offer. For instance, a consumer-oriented business that focuses on acquiring new customers and retaining the ones it already has must rely heavily on information collected from existing customers to maintain a healthy level of profitability. Thus, the market has profited from the outspread of the COVID-19 pandemic.

Market Growth Factors

The requirement to have a comprehensive understanding of consumer data

In order to maximize the value of vast volumes of consumer data, businesses must build an actual 360-degree image of their customers by integrating what they currently know and may infer about them. The core of the customer intelligence platform is constructing a single unified customer profile for each customer using profile, transactional, and behavioral data from across the companies. So, the adoption of customer intelligence platforms is driven by the growing requirement to have a comprehensive perspective of consumer data.

Increased use of consumer intelligence technologies to track market developments

In order to create richer, more fruitful interactions with consumers and enhance decision-making, marketers acquire customer intelligence (CI) and analyze data about the specifics of the activities of their target market. Gathering customer intelligence enables organizations to access crucial data, gain a competitive edge, increase client loyalty, and increase profitability in today's customer-centric environment. Companies may use predictive and prescriptive analytics to improve consumer choices and adapt their strategies to changing market conditions.

Market Restraining Factors

Failures of organizations to utilize consumer data effectively

Businesses now have access to an unprecedented quantity of client data, but they are often unsure what to do with it. Since firms still utilize outdated systems that make it impossible to fulfill their data integration, standardization, and quality objectives, this data flood has made things worse for businesses. Another problem that often thwarts attempts to develop a single customer perspective is poor data quality. The time and effort spent creating a single customer perspective is only helpful with accurate and trustworthy data. These elements could be detrimental to the market expansion of consumer intelligence platforms.

Component Outlook

By component, the customer intelligence platform market is segmented into platform (without services) and services. The platform (without services) segment dominated the customer intelligence platform market with the maximum revenue share in 2021. The next stage of consumer data management is the customer intelligence platform. It combines billions of data points from many data sources to reveal insights, serving and connecting business users in sales, commerce, marketing, and services. Companies have spent much money on analytics, but they are now aware that they also need to spend money on data governance and management to avoid basing choices on faulty information and getting undesirable outcomes.

Deployment Mode Outlook

On the basis of deployment mode, the customer intelligence platform market is divided into cloud and on-premise. The cloud segment projected the highest revenue share in the customer intelligence platform market in 2021. Scalability, flexibility, ease of deployment, and cost-effectiveness are just a few benefits that cloud-based customer intelligence systems provide, all of which encourage the acceptance of cloud deployment across enterprises. Organizations are particularly interested in using the cloud as a delivery method because of its cheap cost and simplicity of setup.

Organization Size Outlook

Based on the organization size, the consumer intelligence platform market is divided into large enterprises and SMEs. The SMEs segment acquired a significant revenue share in the customer intelligence market in 2021. Small and medium-sized enterprises (SMEs) are attempting to scale up their businesses using cost-effective marketing strategies to maximize the return on their marketing investments. Hence, a consumer intelligence platform may assist SMEs in staying within their tight budget and achieving their growth goals. In addition, SMEs are under pressure to adopt the newest trends and employ cutting-edge technology to assist their company operations as quick technical advances, and digital revolutions affect several sectors.

Application Outlook

Based on application, the customer intelligence platform market is bifurcated into customer data collection & management, customer behavior analytics, customer segmentation & targeting, customer experience management & personalized recommendation, customer retention & engagement, and omnichannel marketing & others. The customer behavior analytics segment garnered a significant revenue share in the customer intelligence platform market in 2021. A framework for gathering, examining, and effectively applying customer data is provided by a customer behavior analysis. Customer experience optimization, message timing, churn reduction, higher conversion rates, and increased customer lifetime value are some advantages of customer behavior analytics driving segment growth.

Vertical Outlook

Based on the vertical, the customer intelligence platform market is divided into BFSI, retail & e-commerce, healthcare & life sciences, telecom, travel & hospitality, government & defense, manufacturing, energy & utilities, media & entertainment, and other sectors. The retail & e-commerce segment covered a considerable revenue share in the customer intelligence platform market in 2021. A consumer intelligence platform makes it simple for merchants to take advantage of expanding possibilities. Customer intelligence platforms provide conversational AI-based customer service, intelligent and automated tailored experiences, engagement of loyal customers, and cost reduction.

Data Channel Outlook

Based on the data channel, the customer intelligence platform market is bifurcated into web & Email, social media, mobile, call centers, in-store, and others. In 2021, the web & email segment witnessed the largest revenue share in the customer intelligence platform market. Customer service representatives and other employees may rapidly comprehend, integrate, and use crucial information in a conversation due to customer intelligence platforms. Furthermore, the user can extract the essential components from a web page or email for further study by employing artificial intelligence (Machine Learning, Natural Language Processing, and Natural Language Understanding).

Regional Outlook

Region wise, the customer intelligence platform market is analyzed across North America, Europe, Asia Pacific and LAMEA. The North America region led the customer intelligence platform market by generating highest revenue share in 2021. Due to rising technical improvements, the market for customer intelligence platforms in North America is expected to increase. In addition, the market expansion is anticipated to be fueled by the expanding number of participants in consumer intelligence platforms across geographies.

The major strategies followed by the market participants are Acquisition. Based on the Analysis presented in the Cardinal matrix; Microsoft Corporation and Google, LLC. are the forerunners in the Customer Intelligence Platform Market. Companies such as Accenture Plc, IBM Corporation and Oracle Corporation are some of the key innovators in Customer Intelligence Platform Market.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include IBM Corporation, Salesforce.com, Inc., Microsoft Corporation, Google LLC (Alphabet, Inc.), Oracle Corporation, Accenture PLC, SAP SE, Informatica, LLC, Adobe, Inc., and SAS Institute, Inc.

Recent Strategies Deployed in Customer Intelligence Platform Market

Mergers & Acquisition

Dec-2022: Accenture plc took over Fiftyfive5, a customer insights and advisory business. Through this acquisition, Accenture plc would be able to strengthen its Accenture Song's capability to aid clients to tap performance marketing data insights to fasten innovation and growth across New Zealand and Australia.

Sep-2022: Accenture plc acquired Inspirage LLC, a company that provides supply chain solutions for businesses. Through this acquisition, Accenture plc would be able to improve Accenture's Oracle Cloud capabilities further supporting its fasten innovation for clients via emerging technologies, namely, digital twins and touchless supply chain.

Sep-2022: Google LLC took over Mandiant, Inc., a recognized leader in dynamic cyber defense, threat intelligence, and incident response services. Through this acquisition, Google LLC would be able to build great value for its customers and the safety industry. Moreover, this acquisition would allow Google LLC to provide a complete cybersecurity solution.

Jul-2022: SAP SE took over Askdata, a startup focused on search-driven analytics. Through this acquisition, SAP SE would be able to strengthen its capability to aid organizations to take improved findings by leveraging AI-driven natural language searches.

May-2022: Salesforce, Inc acquired Troops.ai, a leading provider of a revenue communications solution used to improve sales velocity, forecasting, visibility, and collaboration across teams. Through this acquisition, Salesforce, Inc would further strengthen the combination between Salesforce and the Slack platforms that would fasten the flow of information in Digital HQ.

Apr-2022: Accenture plc took over Ergo, an Argentina-based firm that specializes in big data, analytics, and artificial intelligence. Through this acquisition, Accenture plc would be able to extend its Cloud First abilities and increase its customer base in the Hispanic South American market, traversing Colombia, Argentina, and Chile.

Mar-2022: Microsoft Corporation took over Nuance Communications Inc., a leader in conversational AI and ambient intelligence across industries including healthcare, financial services, retail, and telecommunications. Through this acquisition, Microsoft Corporation would be able to deliver more effective, affordable, and accessible healthcare. Moreover, this would help organizations in every industry produce more meaningful and personlized customer experiences.

Feb-2022: IBM Corporation took over Neudesic, a leading U.S. cloud services consultancy specializing primarily in the Microsoft Azure platform. Through this acquisition, IBM Corporation would be able to extend its portfolio of hybrid multi-cloud services. Moreover, IBM Corporation would enhance the company's AI strategy and Hybrid Cloud.

Jun-2021: IBM Corporation took over Turbonomic, Inc., an Application Resource Management (ARM) and Network Performance Management (NPM) software provider based in Boston, MA. Through this acquisition, IBM Corporation would be the only organization to deliver the full service of AI-powered automation capabilities, everything built on Red Hat OpenShift to run anywhere. Moreover, IBM Corporation's other acquisitions, namely, Instana and the launch of IBM Cloud Pak for Watson AIOps to automate IT Operations using AI would be complimented.

Jan-2021: SAS Institute, Inc., took over Boemska, a privately held technology company specializing in low-code/no-code application deployment and analytic workload management. Through this acquisition, SAS Institute, Inc. would be able to improve SAS Viya, a cloud-native and advanced analytics platform.

Aug-2019: Salesforce, Inc., took over Tableau Software, an American interactive data visualization software company focused on business intelligence. Through this acquisition, Salesforce, Inc would be able to change the way people comprehend not only their customers but their entire world along with providing powerful AI-driven understandings through all types of use cases and data for people of every skill level.

Feb-2019: Informatica, Inc., took over AllSight Inc., the Toronto startup and customer insights market innovator. Through this acquisition, Informatica, LLCwould be able to fasten its data hub strategy to allow its customers to have the most powerful and trustworthy sole source of truth for their data.

Jul-2018: Salesforce, Inc acquired Datorama, the leading cloud-based, AI-powered marketing intelligence and analytics platform for enterprises, agencies, and publishers. Through this acquisition, Salesforce, Inc would further improve the ability of Marketing Cloud with intelligence and expanded data integration. Moreover, with one complete view of insights and data, companies can create smarter conclusions across the whole customer journey and optimize engagement at scale.

Product Launch and Product Expansions

Nov-2022: IBM Corporation unveiled the IBM Business Analytics Enterprise. This new software is crafted to aid enterprises to disintegrate data and analytics silos for making data-driven decisions rapidly and steer unpredictable disruptions. Additionally, IBM Business Analytics Enterprise is a package of business intelligence planning, reporting, budgeting, dashboard capabilities, and forecasting capabilities that delivers users with a raw view of data sources throughout their whole business.

Oct-2022: Oracle Corporation expanded its product line of Oracle Unity. Oracle Unity is a Customer Data Platform (CDP). Additionally, Oracle Corporation has introduced 15 baselines artificial intelligence (AI) models to Oracle Unity. Moreover, these added features would be able to aid organizations in consumer packaged goods, automotive, financial services, communications, high-tech, healthcare, and utility industries.

May-2022: Informatica, Inc., unveiled the Master Data Management-as-a-service. The Master Data Management-as-a-service is deployed on Microsoft Azure to bring the benefit of the scalability delivered by Azure. Additionally, this would further enable Microsoft Corporation and Informatica, Inc., to elaborate cloud abilities jointly to aid its customers to scale rapidly with their digital transformation endeavors to the cloud.

Mar-2022: Google LLC expanded its product line Contact Center AI by introducing the Google Cloud Contact Center AI Platform. Google Cloud Contact Center AI Platform provides the benefits of cloud stability, AI, experience capabilities, and tight integration with customer relationship management (CRM) platforms.

Apr-2021: Adobe, Inc. unveiled the Adobe Customer Journey Analytics. Adobe Customer Journey Analytics is the latest enterprise application in Adobe Experience Cloud. Additionally, Adobe Customer Journey Analytics allows brands to join omnichannel data into a suitable view, analyze and easily visualize entire customer paths, and permit real-time analytics dashboards from anywhere all at speed and scale.

Apr-2021: Adobe, Inc., expanded its product line of the Customer Data Platform (CDP) by introducing the Adobe Real-time CDP. The Adobe Real-time CDP aids brands to trigger unknown and known customer data to handle the complete customer profile and journey effortlessly in one system without requiring third-party cookies.

Partnerships, Collaborations & Agreements

Sep-2022: Salesforce, Inc., partnered with AWS, a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Under this partnership, Salesforce, Inc would be combining the Amazon SageMaker and Salesforce Platform. Furthermore, these new combinations convey a change to an open AI platform strategy for Salesforce further allowing customers with fresh options to catch the unique requirements of their business.

Sep-2022: Salesforce, Inc. came into partnership with Snowflake, Inc., a cloud computing-based data cloud company based in Bozeman, Montana. Under this partnership, both organizations would aid their customers in safely uniting with data in real time between Snowflake and Salesforce Customer Data Platform (CDP), further reducing the costs and risks from classic sync methods.

May-2022: Informatica, Inc., came into collaboration with Wipro Limited, a leading global information technology, consulting, and business process services company. Under this collaboration, Informatica, LLCwould be binding with Wipro FullStride Cloud Services as a prime collaboration partner. Moreover, this acquisition sustains Informatica's aim to use the flexibility and power of the cloud to carry analytics and data to its stakeholders and clients.

Feb-2022: Microsoft Corporation partnered with Teradata Corporation, an American software company that provides cloud database and analytics-related software, products, and services. Under this partnership, Microsoft Corporation depicts serious dedication to working together for its customers to successfully manage their cloud strategies and resolve the world's strongest data analytics hurdles together.

Dec-2021: Google Cloud partnered with Kyndryl Holdings, Inc., an American multinational information technology infrastructure services provider that designs, builds, manages, and develops large-scale information systems. Under this partnership, Google would be supported with Kyndryl's managed services to let customers drive their most critical business systems on Google Cloud's global and endurable infrastructure.

Nov-2021: Google LLC came into collaboration with Qualcomm Technologies, Inc., an American multinational corporation headquartered in San Diego, California, and incorporated in Delaware. Under this collaboration, Google LLC would be able to help Qualcomm Technologies with making and optimizing new AI models in weeks instead of months. Furthermore, this would have a greater impact on the people using Snapdragon-powered devices.

Oct-2021: IBM Corporation collaborated with Apptio, Inc.(a leading provider of technology business management SaaS applications. Under this collaboration, IBM Corporation would aid its clients to enhance hybrid cloud technology, and decision-making and carry the acceptance of Red Hat OpenShift and IBM's open hybrid cloud approach. Moreover, the combination of Apptio's decision support and financial analytics along with IBM's open hybrid cloud leadership would lead to the crafting of an offering to provide exceptional values to clients at all phases of their cloud journeys.

Apr-2021: IBM Corporation came into partnership with Celonis, a software company, and Red Hat, Inc., an American software company that provides open-source software products to enterprises. Under this partnership, IBM Corporation would aid fasten the acceptance of Celonis Execution Management System (EMS) and assist provide better flexibility and preference in how customers deploy the technology.

Jan-2021: Accenture plc extended its partnership with Salesforce.com, an American cloud-based software company headquartered in San Francisco, California. Under this partnership, both organizations are growing their association to aid companies implant sustainability into their business, encounter stakeholders, and grow customer anticipation further contributing to promoting the United Nations Sustainable Development Goals (SDGs).

Jun-2020: Microsoft Corporation came into partnership with SAS Institute, Inc., an American multinational developer of analytics software based in Cary, North Carolina. Under this partnership, both organizations would support their customers to fasten growth and discover the latest ways to carry innovation with a wide set of SAS Analytics offerings on Microsoft Azure.

Apr-2019: Google LLC came into collaboration with Accenture plc, an Irish-American professional services company based in Dublin, specializing in information technology services and consulting. Under this collaboration, both organizations would be working on solutions to help enterprises improve and modernize their customers' experiences in three main areas: enhancing data management, allowing multi-channel customer relations, and building services for hyper-personalization in services, marketing, and sales.

Geographical Expansion

Aug-2021: SAS Institute, Inc., expanded its footprints in Mumbai, India by setting up SAS Customer Intelligence 360 Marketing Cloud Instance. The SAS Customer Intelligence 360 Marketing Cloud Instance provides outstanding services that deliver data privacy, low latency, local support, and data sovereignty. Additionally, this would allow SAS customers to step up their initiatives to produce satisfying, relevant, and appreciated customer experiences crafted for each unique customer's journey.

Scope of the Study

Market Segments covered in the Report:

By Data Channel

  • Web & Email
  • Social Media
  • Mobile
  • Call Centers
  • In Store
  • Others

By Vertical

  • BFSI
  • Telecom
  • Travel & Hospitality
  • Retail & eCommerce
  • Healthcare & Life Sciences
  • Manufacturing
  • Energy & Utilities
  • Media & Entertainment
  • Others

By Deployment Mode

  • Cloud
  • On-premise

By Organization Size

  • Large Enterprises
  • Small & Medium Enterprises

By Component

  • Platform (without Services)
  • Services

By Application

  • Customer Data Collection & Management
  • Customer Behaviour Analytics
  • Customer Segmentation & Targeting
  • Customer Experience Management & Personalized Recommendation
  • Customer Retention & Engagement
  • Omnichannel Marketing & Others

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Singapore
    • Malaysia
    • Rest of Asia Pacific
  • LAMEA
    • Brazil
    • Argentina
    • UAE
    • Saudi Arabia
    • South Africa
    • Nigeria
    • Rest of LAMEA

Companies Profiled

  • IBM Corporation
  • Salesforce.com, Inc.
  • Microsoft Corporation
  • Google LLC (Alphabet, Inc.)
  • Oracle Corporation
  • Accenture PLC
  • SAP SE
  • Informatica, LLC
  • Adobe, Inc.
  • SAS Institute, Inc.

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Table of Contents

Chapter 1. Market Scope & Methodology

  • 1.1 Market Definition
  • 1.2 Objectives
  • 1.3 Market Scope
  • 1.4 Segmentation
    • 1.4.1 Global Customer Intelligence Platform Market, by Data Channel
    • 1.4.2 Global Customer Intelligence Platform Market, by Vertical
    • 1.4.3 Global Customer Intelligence Platform Market, by Deployment Mode
    • 1.4.4 Global Customer Intelligence Platform Market, by Organization Size
    • 1.4.5 Global Customer Intelligence Platform Market, by Component
    • 1.4.6 Global Customer Intelligence Platform Market, by Application
    • 1.4.7 Global Customer Intelligence Platform Market, by Geography
  • 1.5 Methodology for the research

Chapter 2. Market Overview

  • 2.1 Introduction
    • 2.1.1 Overview
      • 2.1.1.1 Market Composition & Scenario
  • 2.2 Key Factors Impacting the Market
    • 2.2.1 Market Drivers
    • 2.2.2 Market Restraints

Chapter 3. Competition Analysis - Global

  • 3.1 KBV Cardinal Matrix
  • 3.2 Recent Industry Wide Strategic Developments
    • 3.2.1 Partnerships, Collaborations and Agreements
    • 3.2.2 Product Launches and Product Expansions
    • 3.2.3 Acquisition and Mergers
  • 3.3 Market Share Analysis, 2021
  • 3.4 Top Winning Strategies
    • 3.4.1 Key Leading Strategies: Percentage Distribution (2018-2022)
    • 3.4.2 Key Strategic Move: (Acquisition and Mergers : 2018, Jul - 2022, Dec) Leading Players

Chapter 4. Global Customer Intelligence Platform Market by Data Channel

  • 4.1 Global Web & Email Market by Region
  • 4.2 Global Social Media Market by Region
  • 4.3 Global Mobile Market by Region
  • 4.4 Global Call Centers Market by Region
  • 4.5 Global In Store Market by Region
  • 4.6 Global Others Market by Region

Chapter 5. Global Customer Intelligence Platform Market by Vertical

  • 5.1 Global BFSI Market by Region
  • 5.2 Global Telecom Market by Region
  • 5.3 Global Travel & Hospitality Market by Region
  • 5.4 Global Retail & eCommerce Market by Region
  • 5.5 Global Healthcare & Life Sciences Market by Region
  • 5.6 Global Manufacturing Market by Region
  • 5.7 Global Energy & Utilities Market by Region
  • 5.8 Global Media & Entertainment Market by Region
  • 5.9 Global Other Vertical Market by Region

Chapter 6. Global Customer Intelligence Platform Market by Deployment Mode

  • 6.1 Global Cloud Market by Region
  • 6.2 Global On-premise Market by Region

Chapter 7. Global Customer Intelligence Platform Market by Organization Size

  • 7.1 Global Large Enterprises Market by Region
  • 7.2 Global Small & Medium Enterprises Market by Region

Chapter 8. Global Customer Intelligence Platform Market by Component

  • 8.1 Global Platform (without Services) Market by Region
  • 8.2 Global Services Market by Region

Chapter 9. Global Customer Intelligence Platform Market by Application

  • 9.1 Global Customer Data Collection & Management Market by Region
  • 9.2 Global Customer Behaviour Analytics Market by Region
  • 9.3 Global Customer Segmentation & Targeting Market by Region
  • 9.4 Global Customer Experience Management & Personalized Recommendation Market by Region
  • 9.5 Global Customer Retention & Engagement Market by Region
  • 9.6 Global Omnichannel Marketing & Others Market by Region

Chapter 10. Global Customer Intelligence Platform Market by Region

  • 10.1 North America Customer Intelligence Platform Market
    • 10.1.1 North America Customer Intelligence Platform Market by Data Channel
      • 10.1.1.1 North America Web & Email Market by Country
      • 10.1.1.2 North America Social Media Market by Country
      • 10.1.1.3 North America Mobile Market by Country
      • 10.1.1.4 North America Call Centers Market by Country
      • 10.1.1.5 North America In Store Market by Country
      • 10.1.1.6 North America Others Market by Country
    • 10.1.2 North America Customer Intelligence Platform Market by Vertical
      • 10.1.2.1 North America BFSI Market by Country
      • 10.1.2.2 North America Telecom Market by Country
      • 10.1.2.3 North America Travel & Hospitality Market by Country
      • 10.1.2.4 North America Retail & eCommerce Market by Country
      • 10.1.2.5 North America Healthcare & Life Sciences Market by Country
      • 10.1.2.6 North America Manufacturing Market by Country
      • 10.1.2.7 North America Energy & Utilities Market by Country
      • 10.1.2.8 North America Media & Entertainment Market by Country
      • 10.1.2.9 North America Other Vertical Market by Country
    • 10.1.3 North America Customer Intelligence Platform Market by Deployment Mode
      • 10.1.3.1 North America Cloud Market by Country
      • 10.1.3.2 North America On-premise Market by Country
    • 10.1.4 North America Customer Intelligence Platform Market by Organization Size
      • 10.1.4.1 North America Large Enterprises Market by Country
      • 10.1.4.2 North America Small & Medium Enterprises Market by Country
    • 10.1.5 North America Customer Intelligence Platform Market by Component
      • 10.1.5.1 North America Platform (without Services) Market by Country
      • 10.1.5.2 North America Services Market by Country
    • 10.1.6 North America Customer Intelligence Platform Market by Application
      • 10.1.6.1 North America Customer Data Collection & Management Market by Country
      • 10.1.6.2 North America Customer Behaviour Analytics Market by Country
      • 10.1.6.3 North America Customer Segmentation & Targeting Market by Country
      • 10.1.6.4 North America Customer Experience Management & Personalized Recommendation Market by Country
      • 10.1.6.5 North America Customer Retention & Engagement Market by Country
      • 10.1.6.6 North America Omnichannel Marketing & Others Market by Country
    • 10.1.7 North America Customer Intelligence Platform Market by Country
      • 10.1.7.1 US Customer Intelligence Platform Market
        • 10.1.7.1.1 US Customer Intelligence Platform Market by Data Channel
        • 10.1.7.1.2 US Customer Intelligence Platform Market by Vertical
        • 10.1.7.1.3 US Customer Intelligence Platform Market by Deployment Mode
        • 10.1.7.1.4 US Customer Intelligence Platform Market by Organization Size
        • 10.1.7.1.5 US Customer Intelligence Platform Market by Component
        • 10.1.7.1.6 US Customer Intelligence Platform Market by Application
      • 10.1.7.2 Canada Customer Intelligence Platform Market
        • 10.1.7.2.1 Canada Customer Intelligence Platform Market by Data Channel
        • 10.1.7.2.2 Canada Customer Intelligence Platform Market by Vertical
        • 10.1.7.2.3 Canada Customer Intelligence Platform Market by Deployment Mode
        • 10.1.7.2.4 Canada Customer Intelligence Platform Market by Organization Size
        • 10.1.7.2.5 Canada Customer Intelligence Platform Market by Component
        • 10.1.7.2.6 Canada Customer Intelligence Platform Market by Application
      • 10.1.7.3 Mexico Customer Intelligence Platform Market
        • 10.1.7.3.1 Mexico Customer Intelligence Platform Market by Data Channel
        • 10.1.7.3.2 Mexico Customer Intelligence Platform Market by Vertical
        • 10.1.7.3.3 Mexico Customer Intelligence Platform Market by Deployment Mode
        • 10.1.7.3.4 Mexico Customer Intelligence Platform Market by Organization Size
        • 10.1.7.3.5 Mexico Customer Intelligence Platform Market by Component
        • 10.1.7.3.6 Mexico Customer Intelligence Platform Market by Application
      • 10.1.7.4 Rest of North America Customer Intelligence Platform Market
        • 10.1.7.4.1 Rest of North America Customer Intelligence Platform Market by Data Channel
        • 10.1.7.4.2 Rest of North America Customer Intelligence Platform Market by Vertical
        • 10.1.7.4.3 Rest of North America Customer Intelligence Platform Market by Deployment Mode
        • 10.1.7.4.4 Rest of North America Customer Intelligence Platform Market by Organization Size
        • 10.1.7.4.5 Rest of North America Customer Intelligence Platform Market by Component
        • 10.1.7.4.6 Rest of North America Customer Intelligence Platform Market by Application
  • 10.2 Europe Customer Intelligence Platform Market
    • 10.2.1 Europe Customer Intelligence Platform Market by Data Channel
      • 10.2.1.1 Europe Web & Email Market by Country
      • 10.2.1.2 Europe Social Media Market by Country
      • 10.2.1.3 Europe Mobile Market by Country
      • 10.2.1.4 Europe Call Centers Market by Country
      • 10.2.1.5 Europe In Store Market by Country
      • 10.2.1.6 Europe Others Market by Country
    • 10.2.2 Europe Customer Intelligence Platform Market by Vertical
      • 10.2.2.1 Europe BFSI Market by Country
      • 10.2.2.2 Europe Telecom Market by Country
      • 10.2.2.3 Europe Travel & Hospitality Market by Country
      • 10.2.2.4 Europe Retail & eCommerce Market by Country
      • 10.2.2.5 Europe Healthcare & Life Sciences Market by Country
      • 10.2.2.6 Europe Manufacturing Market by Country
      • 10.2.2.7 Europe Energy & Utilities Market by Country
      • 10.2.2.8 Europe Media & Entertainment Market by Country
      • 10.2.2.9 Europe Other Vertical Market by Country
    • 10.2.3 Europe Customer Intelligence Platform Market by Deployment Mode
      • 10.2.3.1 Europe Cloud Market by Country
      • 10.2.3.2 Europe On-premise Market by Country
    • 10.2.4 Europe Customer Intelligence Platform Market by Organization Size
      • 10.2.4.1 Europe Large Enterprises Market by Country
      • 10.2.4.2 Europe Small & Medium Enterprises Market by Country
    • 10.2.5 Europe Customer Intelligence Platform Market by Component
      • 10.2.5.1 Europe Platform (without Services) Market by Country
      • 10.2.5.2 Europe Services Market by Country
    • 10.2.6 Europe Customer Intelligence Platform Market by Application
      • 10.2.6.1 Europe Customer Data Collection & Management Market by Country
      • 10.2.6.2 Europe Customer Behaviour Analytics Market by Country
      • 10.2.6.3 Europe Customer Segmentation & Targeting Market by Country
      • 10.2.6.4 Europe Customer Experience Management & Personalized Recommendation Market by Country
      • 10.2.6.5 Europe Customer Retention & Engagement Market by Country
      • 10.2.6.6 Europe Omnichannel Marketing & Others Market by Country
    • 10.2.7 Europe Customer Intelligence Platform Market by Country
      • 10.2.7.1 Germany Customer Intelligence Platform Market
        • 10.2.7.1.1 Germany Customer Intelligence Platform Market by Data Channel
        • 10.2.7.1.2 Germany Customer Intelligence Platform Market by Vertical
        • 10.2.7.1.3 Germany Customer Intelligence Platform Market by Deployment Mode
        • 10.2.7.1.4 Germany Customer Intelligence Platform Market by Organization Size
        • 10.2.7.1.5 Germany Customer Intelligence Platform Market by Component
        • 10.2.7.1.6 Germany Customer Intelligence Platform Market by Application
      • 10.2.7.2 UK Customer Intelligence Platform Market
        • 10.2.7.2.1 UK Customer Intelligence Platform Market by Data Channel
        • 10.2.7.2.2 UK Customer Intelligence Platform Market by Vertical
        • 10.2.7.2.3 UK Customer Intelligence Platform Market by Deployment Mode
        • 10.2.7.2.4 UK Customer Intelligence Platform Market by Organization Size
        • 10.2.7.2.5 UK Customer Intelligence Platform Market by Component
        • 10.2.7.2.6 UK Customer Intelligence Platform Market by Application
      • 10.2.7.3 France Customer Intelligence Platform Market
        • 10.2.7.3.1 France Customer Intelligence Platform Market by Data Channel
        • 10.2.7.3.2 France Customer Intelligence Platform Market by Vertical
        • 10.2.7.3.3 France Customer Intelligence Platform Market by Deployment Mode
        • 10.2.7.3.4 France Customer Intelligence Platform Market by Organization Size
        • 10.2.7.3.5 France Customer Intelligence Platform Market by Component
        • 10.2.7.3.6 France Customer Intelligence Platform Market by Application
      • 10.2.7.4 Russia Customer Intelligence Platform Market
        • 10.2.7.4.1 Russia Customer Intelligence Platform Market by Data Channel
        • 10.2.7.4.2 Russia Customer Intelligence Platform Market by Vertical
        • 10.2.7.4.3 Russia Customer Intelligence Platform Market by Deployment Mode
        • 10.2.7.4.4 Russia Customer Intelligence Platform Market by Organization Size
        • 10.2.7.4.5 Russia Customer Intelligence Platform Market by Component
        • 10.2.7.4.6 Russia Customer Intelligence Platform Market by Application
      • 10.2.7.5 Spain Customer Intelligence Platform Market
        • 10.2.7.5.1 Spain Customer Intelligence Platform Market by Data Channel
        • 10.2.7.5.2 Spain Customer Intelligence Platform Market by Vertical
        • 10.2.7.5.3 Spain Customer Intelligence Platform Market by Deployment Mode
        • 10.2.7.5.4 Spain Customer Intelligence Platform Market by Organization Size
        • 10.2.7.5.5 Spain Customer Intelligence Platform Market by Component
        • 10.2.7.5.6 Spain Customer Intelligence Platform Market by Application
      • 10.2.7.6 Italy Customer Intelligence Platform Market
        • 10.2.7.6.1 Italy Customer Intelligence Platform Market by Data Channel
        • 10.2.7.6.2 Italy Customer Intelligence Platform Market by Vertical
        • 10.2.7.6.3 Italy Customer Intelligence Platform Market by Deployment Mode
        • 10.2.7.6.4 Italy Customer Intelligence Platform Market by Organization Size
        • 10.2.7.6.5 Italy Customer Intelligence Platform Market by Component
        • 10.2.7.6.6 Italy Customer Intelligence Platform Market by Application
      • 10.2.7.7 Rest of Europe Customer Intelligence Platform Market
        • 10.2.7.7.1 Rest of Europe Customer Intelligence Platform Market by Data Channel
        • 10.2.7.7.2 Rest of Europe Customer Intelligence Platform Market by Vertical
        • 10.2.7.7.3 Rest of Europe Customer Intelligence Platform Market by Deployment Mode
        • 10.2.7.7.4 Rest of Europe Customer Intelligence Platform Market by Organization Size
        • 10.2.7.7.5 Rest of Europe Customer Intelligence Platform Market by Component
        • 10.2.7.7.6 Rest of Europe Customer Intelligence Platform Market by Application
  • 10.3 Asia Pacific Customer Intelligence Platform Market
    • 10.3.1 Asia Pacific Customer Intelligence Platform Market by Data Channel
      • 10.3.1.1 Asia Pacific Web & Email Market by Country
      • 10.3.1.2 Asia Pacific Social Media Market by Country
      • 10.3.1.3 Asia Pacific Mobile Market by Country
      • 10.3.1.4 Asia Pacific Call Centers Market by Country
      • 10.3.1.5 Asia Pacific In Store Market by Country
      • 10.3.1.6 Asia Pacific Others Market by Country
    • 10.3.2 Asia Pacific Customer Intelligence Platform Market by Vertical
      • 10.3.2.1 Asia Pacific BFSI Market by Country
      • 10.3.2.2 Asia Pacific Telecom Market by Country
      • 10.3.2.3 Asia Pacific Travel & Hospitality Market by Country
      • 10.3.2.4 Asia Pacific Retail & eCommerce Market by Country
      • 10.3.2.5 Asia Pacific Healthcare & Life Sciences Market by Country
      • 10.3.2.6 Asia Pacific Manufacturing Market by Country
      • 10.3.2.7 Asia Pacific Energy & Utilities Market by Country
      • 10.3.2.8 Asia Pacific Media & Entertainment Market by Country
      • 10.3.2.9 Asia Pacific Other Vertical Market by Country
    • 10.3.3 Asia Pacific Customer Intelligence Platform Market by Deployment Mode
      • 10.3.3.1 Asia Pacific Cloud Market by Country
      • 10.3.3.2 Asia Pacific On-premise Market by Country
    • 10.3.4 Asia Pacific Customer Intelligence Platform Market by Organization Size
      • 10.3.4.1 Asia Pacific Large Enterprises Market by Country
      • 10.3.4.2 Asia Pacific Small & Medium Enterprises Market by Country
    • 10.3.5 Asia Pacific Customer Intelligence Platform Market by Component
      • 10.3.5.1 Asia Pacific Platform (without Services) Market by Country
      • 10.3.5.2 Asia Pacific Services Market by Country
    • 10.3.6 Asia Pacific Customer Intelligence Platform Market by Application
      • 10.3.6.1 Asia Pacific Customer Data Collection & Management Market by Country
      • 10.3.6.2 Asia Pacific Customer Behaviour Analytics Market by Country
      • 10.3.6.3 Asia Pacific Customer Segmentation & Targeting Market by Country
      • 10.3.6.4 Asia Pacific Customer Experience Management & Personalized Recommendation Market by Country
      • 10.3.6.5 Asia Pacific Customer Retention & Engagement Market by Country
      • 10.3.6.6 Asia Pacific Omnichannel Marketing & Others Market by Country
    • 10.3.7 Asia Pacific Customer Intelligence Platform Market by Country
      • 10.3.7.1 China Customer Intelligence Platform Market
        • 10.3.7.1.1 China Customer Intelligence Platform Market by Data Channel
        • 10.3.7.1.2 China Customer Intelligence Platform Market by Vertical
        • 10.3.7.1.3 China Customer Intelligence Platform Market by Deployment Mode
        • 10.3.7.1.4 China Customer Intelligence Platform Market by Organization Size
        • 10.3.7.1.5 China Customer Intelligence Platform Market by Component
        • 10.3.7.1.6 China Customer Intelligence Platform Market by Application
      • 10.3.7.2 Japan Customer Intelligence Platform Market
        • 10.3.7.2.1 Japan Customer Intelligence Platform Market by Data Channel
        • 10.3.7.2.2 Japan Customer Intelligence Platform Market by Vertical
        • 10.3.7.2.3 Japan Customer Intelligence Platform Market by Deployment Mode
        • 10.3.7.2.4 Japan Customer Intelligence Platform Market by Organization Size
        • 10.3.7.2.5 Japan Customer Intelligence Platform Market by Component
        • 10.3.7.2.6 Japan Customer Intelligence Platform Market by Application
      • 10.3.7.3 India Customer Intelligence Platform Market
        • 10.3.7.3.1 India Customer Intelligence Platform Market by Data Channel
        • 10.3.7.3.2 India Customer Intelligence Platform Market by Vertical
        • 10.3.7.3.3 India Customer Intelligence Platform Market by Deployment Mode
        • 10.3.7.3.4 India Customer Intelligence Platform Market by Organization Size
        • 10.3.7.3.5 India Customer Intelligence Platform Market by Component
        • 10.3.7.3.6 India Customer Intelligence Platform Market by Application
      • 10.3.7.4 South Korea Customer Intelligence Platform Market
        • 10.3.7.4.1 South Korea Customer Intelligence Platform Market by Data Channel
        • 10.3.7.4.2 South Korea Customer Intelligence Platform Market by Vertical
        • 10.3.7.4.3 South Korea Customer Intelligence Platform Market by Deployment Mode
        • 10.3.7.4.4 South Korea Customer Intelligence Platform Market by Organization Size
        • 10.3.7.4.5 South Korea Customer Intelligence Platform Market by Component
        • 10.3.7.4.6 South Korea Customer Intelligence Platform Market by Application
      • 10.3.7.5 Singapore Customer Intelligence Platform Market
        • 10.3.7.5.1 Singapore Customer Intelligence Platform Market by Data Channel
        • 10.3.7.5.2 Singapore Customer Intelligence Platform Market by Vertical
        • 10.3.7.5.3 Singapore Customer Intelligence Platform Market by Deployment Mode
        • 10.3.7.5.4 Singapore Customer Intelligence Platform Market by Organization Size
        • 10.3.7.5.5 Singapore Customer Intelligence Platform Market by Component
        • 10.3.7.5.6 Singapore Customer Intelligence Platform Market by Application
      • 10.3.7.6 Malaysia Customer Intelligence Platform Market
        • 10.3.7.6.1 Malaysia Customer Intelligence Platform Market by Data Channel
        • 10.3.7.6.2 Malaysia Customer Intelligence Platform Market by Vertical
        • 10.3.7.6.3 Malaysia Customer Intelligence Platform Market by Deployment Mode
        • 10.3.7.6.4 Malaysia Customer Intelligence Platform Market by Organization Size
        • 10.3.7.6.5 Malaysia Customer Intelligence Platform Market by Component
        • 10.3.7.6.6 Malaysia Customer Intelligence Platform Market by Application
      • 10.3.7.7 Rest of Asia Pacific Customer Intelligence Platform Market
        • 10.3.7.7.1 Rest of Asia Pacific Customer Intelligence Platform Market by Data Channel
        • 10.3.7.7.2 Rest of Asia Pacific Customer Intelligence Platform Market by Vertical
        • 10.3.7.7.3 Rest of Asia Pacific Customer Intelligence Platform Market by Deployment Mode
        • 10.3.7.7.4 Rest of Asia Pacific Customer Intelligence Platform Market by Organization Size
        • 10.3.7.7.5 Rest of Asia Pacific Customer Intelligence Platform Market by Component
        • 10.3.7.7.6 Rest of Asia Pacific Customer Intelligence Platform Market by Application
  • 10.4 LAMEA Customer Intelligence Platform Market
    • 10.4.1 LAMEA Customer Intelligence Platform Market by Data Channel
      • 10.4.1.1 LAMEA Web & Email Market by Country
      • 10.4.1.2 LAMEA Social Media Market by Country
      • 10.4.1.3 LAMEA Mobile Market by Country
      • 10.4.1.4 LAMEA Call Centers Market by Country
      • 10.4.1.5 LAMEA In Store Market by Country
      • 10.4.1.6 LAMEA Others Market by Country
    • 10.4.2 LAMEA Customer Intelligence Platform Market by Vertical
      • 10.4.2.1 LAMEA BFSI Market by Country
      • 10.4.2.2 LAMEA Telecom Market by Country
      • 10.4.2.3 LAMEA Travel & Hospitality Market by Country
      • 10.4.2.4 LAMEA Retail & eCommerce Market by Country
      • 10.4.2.5 LAMEA Healthcare & Life Sciences Market by Country
      • 10.4.2.6 LAMEA Manufacturing Market by Country
      • 10.4.2.7 LAMEA Energy & Utilities Market by Country
      • 10.4.2.8 LAMEA Media & Entertainment Market by Country
      • 10.4.2.9 LAMEA Other Vertical Market by Country
    • 10.4.3 LAMEA Customer Intelligence Platform Market by Deployment Mode
      • 10.4.3.1 LAMEA Cloud Market by Country
      • 10.4.3.2 LAMEA On-premise Market by Country
    • 10.4.4 LAMEA Customer Intelligence Platform Market by Organization Size
      • 10.4.4.1 LAMEA Large Enterprises Market by Country
      • 10.4.4.2 LAMEA Small & Medium Enterprises Market by Country
    • 10.4.5 LAMEA Customer Intelligence Platform Market by Component
      • 10.4.5.1 LAMEA Platform (without Services) Market by Country
      • 10.4.5.2 LAMEA Services Market by Country
    • 10.4.6 LAMEA Customer Intelligence Platform Market by Application
      • 10.4.6.1 LAMEA Customer Data Collection & Management Market by Country
      • 10.4.6.2 LAMEA Customer Behaviour Analytics Market by Country
      • 10.4.6.3 LAMEA Customer Segmentation & Targeting Market by Country
      • 10.4.6.4 LAMEA Customer Experience Management & Personalized Recommendation Market by Country
      • 10.4.6.5 LAMEA Customer Retention & Engagement Market by Country
      • 10.4.6.6 LAMEA Omnichannel Marketing & Others Market by Country
    • 10.4.7 LAMEA Customer Intelligence Platform Market by Country
      • 10.4.7.1 Brazil Customer Intelligence Platform Market
        • 10.4.7.1.1 Brazil Customer Intelligence Platform Market by Data Channel
        • 10.4.7.1.2 Brazil Customer Intelligence Platform Market by Vertical
        • 10.4.7.1.3 Brazil Customer Intelligence Platform Market by Deployment Mode
        • 10.4.7.1.4 Brazil Customer Intelligence Platform Market by Organization Size
        • 10.4.7.1.5 Brazil Customer Intelligence Platform Market by Component
        • 10.4.7.1.6 Brazil Customer Intelligence Platform Market by Application
      • 10.4.7.2 Argentina Customer Intelligence Platform Market
        • 10.4.7.2.1 Argentina Customer Intelligence Platform Market by Data Channel
        • 10.4.7.2.2 Argentina Customer Intelligence Platform Market by Vertical
        • 10.4.7.2.3 Argentina Customer Intelligence Platform Market by Deployment Mode
        • 10.4.7.2.4 Argentina Customer Intelligence Platform Market by Organization Size
        • 10.4.7.2.5 Argentina Customer Intelligence Platform Market by Component
        • 10.4.7.2.6 Argentina Customer Intelligence Platform Market by Application
      • 10.4.7.3 UAE Customer Intelligence Platform Market
        • 10.4.7.3.1 UAE Customer Intelligence Platform Market by Data Channel
        • 10.4.7.3.2 UAE Customer Intelligence Platform Market by Vertical
        • 10.4.7.3.3 UAE Customer Intelligence Platform Market by Deployment Mode
        • 10.4.7.3.4 UAE Customer Intelligence Platform Market by Organization Size
        • 10.4.7.3.5 UAE Customer Intelligence Platform Market by Component
        • 10.4.7.3.6 UAE Customer Intelligence Platform Market by Application
      • 10.4.7.4 Saudi Arabia Customer Intelligence Platform Market
        • 10.4.7.4.1 Saudi Arabia Customer Intelligence Platform Market by Data Channel
        • 10.4.7.4.2 Saudi Arabia Customer Intelligence Platform Market by Vertical
        • 10.4.7.4.3 Saudi Arabia Customer Intelligence Platform Market by Deployment Mode
        • 10.4.7.4.4 Saudi Arabia Customer Intelligence Platform Market by Organization Size
        • 10.4.7.4.5 Saudi Arabia Customer Intelligence Platform Market by Component
        • 10.4.7.4.6 Saudi Arabia Customer Intelligence Platform Market by Application
      • 10.4.7.5 South Africa Customer Intelligence Platform Market
        • 10.4.7.5.1 South Africa Customer Intelligence Platform Market by Data Channel
        • 10.4.7.5.2 South Africa Customer Intelligence Platform Market by Vertical
        • 10.4.7.5.3 South Africa Customer Intelligence Platform Market by Deployment Mode
        • 10.4.7.5.4 South Africa Customer Intelligence Platform Market by Organization Size
        • 10.4.7.5.5 South Africa Customer Intelligence Platform Market by Component
        • 10.4.7.5.6 South Africa Customer Intelligence Platform Market by Application
      • 10.4.7.6 Nigeria Customer Intelligence Platform Market
        • 10.4.7.6.1 Nigeria Customer Intelligence Platform Market by Data Channel
        • 10.4.7.6.2 Nigeria Customer Intelligence Platform Market by Vertical
        • 10.4.7.6.3 Nigeria Customer Intelligence Platform Market by Deployment Mode
        • 10.4.7.6.4 Nigeria Customer Intelligence Platform Market by Organization Size
        • 10.4.7.6.5 Nigeria Customer Intelligence Platform Market by Component
        • 10.4.7.6.6 Nigeria Customer Intelligence Platform Market by Application
      • 10.4.7.7 Rest of LAMEA Customer Intelligence Platform Market
        • 10.4.7.7.1 Rest of LAMEA Customer Intelligence Platform Market by Data Channel
        • 10.4.7.7.2 Rest of LAMEA Customer Intelligence Platform Market by Vertical
        • 10.4.7.7.3 Rest of LAMEA Customer Intelligence Platform Market by Deployment Mode
        • 10.4.7.7.4 Rest of LAMEA Customer Intelligence Platform Market by Organization Size
        • 10.4.7.7.5 Rest of LAMEA Customer Intelligence Platform Market by Component
        • 10.4.7.7.6 Rest of LAMEA Customer Intelligence Platform Market by Application

Chapter 11. Company Profiles

  • 11.1 IBM Corporation
    • 11.1.1 Company Overview
    • 11.1.2 Financial Analysis
    • 11.1.3 Regional & Segmental Analysis
    • 11.1.4 Research & Development Expenses
    • 11.1.5 Recent strategies and developments:
      • 11.1.5.1 Partnerships, Collaborations, and Agreements:
      • 11.1.5.2 Product Launches and Product Expansions:
      • 11.1.5.3 Acquisition and Mergers:
    • 11.1.6 SWOT Analysis
  • 11.2 Salesforce.com, Inc.
    • 11.2.1 Company Overview
    • 11.2.2 Financial Analysis
    • 11.2.3 Regional Analysis
    • 11.2.4 Research & Development Expense
    • 11.2.5 Recent strategies and developments:
      • 11.2.5.1 Partnerships, Collaborations, and Agreements:
      • 11.2.5.2 Acquisition and Mergers:
    • 11.2.6 SWOT Analysis
  • 11.3 Microsoft Corporation
    • 11.3.1 Company Overview
    • 11.3.2 Financial Analysis
    • 11.3.3 Segmental and Regional Analysis
    • 11.3.4 Research & Development Expenses
    • 11.3.5 Recent strategies and developments:
      • 11.3.5.1 Partnerships, Collaborations, and Agreements:
      • 11.3.5.2 Acquisition and Mergers:
    • 11.3.6 SWOT Analysis
  • 11.4 Google LLC (Alphabet, Inc.)
    • 11.4.1 Company Overview
    • 11.4.2 Financial Analysis
    • 11.4.3 Segmental and Regional Analysis
    • 11.4.4 Research & Development Expense
    • 11.4.5 Recent strategies and developments:
      • 11.4.5.1 Partnerships, Collaborations, and Agreements:
      • 11.4.5.2 Product Launches and Product Expansions:
      • 11.4.5.3 Acquisition and Mergers:
    • 11.4.6 SWOT Analysis
  • 11.5 Oracle Corporation
    • 11.5.1 Company Overview
    • 11.5.2 Financial Analysis
    • 11.5.3 Segmental and Regional Analysis
    • 11.5.4 Research & Development Expense
    • 11.5.5 Recent strategies and developments:
      • 11.5.5.1 Product Launches and Product Expansions:
    • 11.5.6 SWOT Analysis
  • 11.6 Accenture PLC
    • 11.6.1 Company Overview
    • 11.6.2 Financial Analysis
    • 11.6.3 Segmental and Regional Analysis
    • 11.6.4 Research & Development Expenses
    • 11.6.5 Recent strategies and developments:
      • 11.6.5.1 Partnerships, Collaborations, and Agreements:
      • 11.6.5.2 Acquisition and Mergers:
    • 11.6.6 SWOT Analysis
  • 11.7 SAP SE
    • 11.7.1 Company Overview
    • 11.7.2 Financial Analysis
    • 11.7.3 Segmental and Regional Analysis
    • 11.7.4 Research & Development Expense
    • 11.7.5 Recent strategies and developments:
      • 11.7.5.1 Acquisition and Mergers:
    • 11.7.6 SWOT Analysis
  • 11.8 Informatica, LLC
    • 11.8.1 Company Overview
    • 11.8.2 Financial Analysis
    • 11.8.3 Regional Analysis
    • 11.8.4 Research & Development Expenses
    • 11.8.5 Recent strategies and developments:
      • 11.8.5.1 Partnerships, Collaborations, and Agreements:
      • 11.8.5.2 Product Launches and Product Expansions:
      • 11.8.5.3 Acquisition and Mergers:
  • 11.9 Adobe, Inc.
    • 11.9.1 Company Overview
    • 11.9.2 Financial Analysis
    • 11.9.3 Segmental and Regional Analysis
    • 11.9.4 Research & Development Expense
    • 11.9.5 Recent strategies and developments:
      • 11.9.5.1 Product Launches and Product Expansions:
  • 11.10. SAS Institute, Inc.
    • 11.10.1 Company Overview
    • 11.10.2 Recent strategies and developments:
      • 11.10.2.1 Acquisition and Mergers:
      • 11.10.2.2 Geographical Expansions:

LIST OF TABLES

  • TABLE 1 Global Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 2 Global Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 3 Partnerships, Collaborations and Agreements- Customer Intelligence Platform Market
  • TABLE 4 Product Launches and Product Expansions - Customer Intelligence Platform Market
  • TABLE 5 Acquisition and Mergers- Customer Intelligence Platform Market
  • TABLE 6 Global Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 7 Global Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 8 Global Web & Email Market by Region, 2018 - 2021, USD Million
  • TABLE 9 Global Web & Email Market by Region, 2022 - 2028, USD Million
  • TABLE 10 Global Social Media Market by Region, 2018 - 2021, USD Million
  • TABLE 11 Global Social Media Market by Region, 2022 - 2028, USD Million
  • TABLE 12 Global Mobile Market by Region, 2018 - 2021, USD Million
  • TABLE 13 Global Mobile Market by Region, 2022 - 2028, USD Million
  • TABLE 14 Global Call Centers Market by Region, 2018 - 2021, USD Million
  • TABLE 15 Global Call Centers Market by Region, 2022 - 2028, USD Million
  • TABLE 16 Global In Store Market by Region, 2018 - 2021, USD Million
  • TABLE 17 Global In Store Market by Region, 2022 - 2028, USD Million
  • TABLE 18 Global Others Market by Region, 2018 - 2021, USD Million
  • TABLE 19 Global Others Market by Region, 2022 - 2028, USD Million
  • TABLE 20 Global Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 21 Global Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 22 Global BFSI Market by Region, 2018 - 2021, USD Million
  • TABLE 23 Global BFSI Market by Region, 2022 - 2028, USD Million
  • TABLE 24 Global Telecom Market by Region, 2018 - 2021, USD Million
  • TABLE 25 Global Telecom Market by Region, 2022 - 2028, USD Million
  • TABLE 26 Global Travel & Hospitality Market by Region, 2018 - 2021, USD Million
  • TABLE 27 Global Travel & Hospitality Market by Region, 2022 - 2028, USD Million
  • TABLE 28 Global Retail & eCommerce Market by Region, 2018 - 2021, USD Million
  • TABLE 29 Global Retail & eCommerce Market by Region, 2022 - 2028, USD Million
  • TABLE 30 Global Healthcare & Life Sciences Market by Region, 2018 - 2021, USD Million
  • TABLE 31 Global Healthcare & Life Sciences Market by Region, 2022 - 2028, USD Million
  • TABLE 32 Global Manufacturing Market by Region, 2018 - 2021, USD Million
  • TABLE 33 Global Manufacturing Market by Region, 2022 - 2028, USD Million
  • TABLE 34 Global Energy & Utilities Market by Region, 2018 - 2021, USD Million
  • TABLE 35 Global Energy & Utilities Market by Region, 2022 - 2028, USD Million
  • TABLE 36 Global Media & Entertainment Market by Region, 2018 - 2021, USD Million
  • TABLE 37 Global Media & Entertainment Market by Region, 2022 - 2028, USD Million
  • TABLE 38 Global Other Vertical Market by Region, 2018 - 2021, USD Million
  • TABLE 39 Global Other Vertical Market by Region, 2022 - 2028, USD Million
  • TABLE 40 Global Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 41 Global Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 42 Global Cloud Market by Region, 2018 - 2021, USD Million
  • TABLE 43 Global Cloud Market by Region, 2022 - 2028, USD Million
  • TABLE 44 Global On-premise Market by Region, 2018 - 2021, USD Million
  • TABLE 45 Global On-premise Market by Region, 2022 - 2028, USD Million
  • TABLE 46 Global Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 47 Global Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 48 Global Large Enterprises Market by Region, 2018 - 2021, USD Million
  • TABLE 49 Global Large Enterprises Market by Region, 2022 - 2028, USD Million
  • TABLE 50 Global Small & Medium Enterprises Market by Region, 2018 - 2021, USD Million
  • TABLE 51 Global Small & Medium Enterprises Market by Region, 2022 - 2028, USD Million
  • TABLE 52 Global Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 53 Global Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 54 Global Platform (without Services) Market by Region, 2018 - 2021, USD Million
  • TABLE 55 Global Platform (without Services) Market by Region, 2022 - 2028, USD Million
  • TABLE 56 Global Services Market by Region, 2018 - 2021, USD Million
  • TABLE 57 Global Services Market by Region, 2022 - 2028, USD Million
  • TABLE 58 Global Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 59 Global Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 60 Global Customer Data Collection & Management Market by Region, 2018 - 2021, USD Million
  • TABLE 61 Global Customer Data Collection & Management Market by Region, 2022 - 2028, USD Million
  • TABLE 62 Global Customer Behaviour Analytics Market by Region, 2018 - 2021, USD Million
  • TABLE 63 Global Customer Behaviour Analytics Market by Region, 2022 - 2028, USD Million
  • TABLE 64 Global Customer Segmentation & Targeting Market by Region, 2018 - 2021, USD Million
  • TABLE 65 Global Customer Segmentation & Targeting Market by Region, 2022 - 2028, USD Million
  • TABLE 66 Global Customer Experience Management & Personalized Recommendation Market by Region, 2018 - 2021, USD Million
  • TABLE 67 Global Customer Experience Management & Personalized Recommendation Market by Region, 2022 - 2028, USD Million
  • TABLE 68 Global Customer Retention & Engagement Market by Region, 2018 - 2021, USD Million
  • TABLE 69 Global Customer Retention & Engagement Market by Region, 2022 - 2028, USD Million
  • TABLE 70 Global Omnichannel Marketing & Others Market by Region, 2018 - 2021, USD Million
  • TABLE 71 Global Omnichannel Marketing & Others Market by Region, 2022 - 2028, USD Million
  • TABLE 72 Global Customer Intelligence Platform Market by Region, 2018 - 2021, USD Million
  • TABLE 73 Global Customer Intelligence Platform Market by Region, 2022 - 2028, USD Million
  • TABLE 74 North America Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 75 North America Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 76 North America Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 77 North America Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 78 North America Web & Email Market by Country, 2018 - 2021, USD Million
  • TABLE 79 North America Web & Email Market by Country, 2022 - 2028, USD Million
  • TABLE 80 North America Social Media Market by Country, 2018 - 2021, USD Million
  • TABLE 81 North America Social Media Market by Country, 2022 - 2028, USD Million
  • TABLE 82 North America Mobile Market by Country, 2018 - 2021, USD Million
  • TABLE 83 North America Mobile Market by Country, 2022 - 2028, USD Million
  • TABLE 84 North America Call Centers Market by Country, 2018 - 2021, USD Million
  • TABLE 85 North America Call Centers Market by Country, 2022 - 2028, USD Million
  • TABLE 86 North America In Store Market by Country, 2018 - 2021, USD Million
  • TABLE 87 North America In Store Market by Country, 2022 - 2028, USD Million
  • TABLE 88 North America Others Market by Country, 2018 - 2021, USD Million
  • TABLE 89 North America Others Market by Country, 2022 - 2028, USD Million
  • TABLE 90 North America Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 91 North America Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 92 North America BFSI Market by Country, 2018 - 2021, USD Million
  • TABLE 93 North America BFSI Market by Country, 2022 - 2028, USD Million
  • TABLE 94 North America Telecom Market by Country, 2018 - 2021, USD Million
  • TABLE 95 North America Telecom Market by Country, 2022 - 2028, USD Million
  • TABLE 96 North America Travel & Hospitality Market by Country, 2018 - 2021, USD Million
  • TABLE 97 North America Travel & Hospitality Market by Country, 2022 - 2028, USD Million
  • TABLE 98 North America Retail & eCommerce Market by Country, 2018 - 2021, USD Million
  • TABLE 99 North America Retail & eCommerce Market by Country, 2022 - 2028, USD Million
  • TABLE 100 North America Healthcare & Life Sciences Market by Country, 2018 - 2021, USD Million
  • TABLE 101 North America Healthcare & Life Sciences Market by Country, 2022 - 2028, USD Million
  • TABLE 102 North America Manufacturing Market by Country, 2018 - 2021, USD Million
  • TABLE 103 North America Manufacturing Market by Country, 2022 - 2028, USD Million
  • TABLE 104 North America Energy & Utilities Market by Country, 2018 - 2021, USD Million
  • TABLE 105 North America Energy & Utilities Market by Country, 2022 - 2028, USD Million
  • TABLE 106 North America Media & Entertainment Market by Country, 2018 - 2021, USD Million
  • TABLE 107 North America Media & Entertainment Market by Country, 2022 - 2028, USD Million
  • TABLE 108 North America Other Vertical Market by Country, 2018 - 2021, USD Million
  • TABLE 109 North America Other Vertical Market by Country, 2022 - 2028, USD Million
  • TABLE 110 North America Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 111 North America Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 112 North America Cloud Market by Country, 2018 - 2021, USD Million
  • TABLE 113 North America Cloud Market by Country, 2022 - 2028, USD Million
  • TABLE 114 North America On-premise Market by Country, 2018 - 2021, USD Million
  • TABLE 115 North America On-premise Market by Country, 2022 - 2028, USD Million
  • TABLE 116 North America Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 117 North America Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 118 North America Large Enterprises Market by Country, 2018 - 2021, USD Million
  • TABLE 119 North America Large Enterprises Market by Country, 2022 - 2028, USD Million
  • TABLE 120 North America Small & Medium Enterprises Market by Country, 2018 - 2021, USD Million
  • TABLE 121 North America Small & Medium Enterprises Market by Country, 2022 - 2028, USD Million
  • TABLE 122 North America Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 123 North America Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 124 North America Platform (without Services) Market by Country, 2018 - 2021, USD Million
  • TABLE 125 North America Platform (without Services) Market by Country, 2022 - 2028, USD Million
  • TABLE 126 North America Services Market by Country, 2018 - 2021, USD Million
  • TABLE 127 North America Services Market by Country, 2022 - 2028, USD Million
  • TABLE 128 North America Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 129 North America Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 130 North America Customer Data Collection & Management Market by Country, 2018 - 2021, USD Million
  • TABLE 131 North America Customer Data Collection & Management Market by Country, 2022 - 2028, USD Million
  • TABLE 132 North America Customer Behaviour Analytics Market by Country, 2018 - 2021, USD Million
  • TABLE 133 North America Customer Behaviour Analytics Market by Country, 2022 - 2028, USD Million
  • TABLE 134 North America Customer Segmentation & Targeting Market by Country, 2018 - 2021, USD Million
  • TABLE 135 North America Customer Segmentation & Targeting Market by Country, 2022 - 2028, USD Million
  • TABLE 136 North America Customer Experience Management & Personalized Recommendation Market by Country, 2018 - 2021, USD Million
  • TABLE 137 North America Customer Experience Management & Personalized Recommendation Market by Country, 2022 - 2028, USD Million
  • TABLE 138 North America Customer Retention & Engagement Market by Country, 2018 - 2021, USD Million
  • TABLE 139 North America Customer Retention & Engagement Market by Country, 2022 - 2028, USD Million
  • TABLE 140 North America Omnichannel Marketing & Others Market by Country, 2018 - 2021, USD Million
  • TABLE 141 North America Omnichannel Marketing & Others Market by Country, 2022 - 2028, USD Million
  • TABLE 142 North America Customer Intelligence Platform Market by Country, 2018 - 2021, USD Million
  • TABLE 143 North America Customer Intelligence Platform Market by Country, 2022 - 2028, USD Million
  • TABLE 144 US Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 145 US Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 146 US Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 147 US Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 148 US Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 149 US Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 150 US Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 151 US Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 152 US Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 153 US Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 154 US Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 155 US Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 156 US Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 157 US Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 158 Canada Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 159 Canada Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 160 Canada Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 161 Canada Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 162 Canada Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 163 Canada Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 164 Canada Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 165 Canada Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 166 Canada Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 167 Canada Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 168 Canada Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 169 Canada Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 170 Canada Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 171 Canada Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 172 Mexico Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 173 Mexico Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 174 Mexico Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 175 Mexico Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 176 Mexico Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 177 Mexico Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 178 Mexico Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 179 Mexico Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 180 Mexico Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 181 Mexico Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 182 Mexico Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 183 Mexico Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 184 Mexico Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 185 Mexico Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 186 Rest of North America Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 187 Rest of North America Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 188 Rest of North America Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 189 Rest of North America Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 190 Rest of North America Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 191 Rest of North America Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 192 Rest of North America Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 193 Rest of North America Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 194 Rest of North America Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 195 Rest of North America Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 196 Rest of North America Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 197 Rest of North America Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 198 Rest of North America Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 199 Rest of North America Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 200 Europe Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 201 Europe Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 202 Europe Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 203 Europe Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 204 Europe Web & Email Market by Country, 2018 - 2021, USD Million
  • TABLE 205 Europe Web & Email Market by Country, 2022 - 2028, USD Million
  • TABLE 206 Europe Social Media Market by Country, 2018 - 2021, USD Million
  • TABLE 207 Europe Social Media Market by Country, 2022 - 2028, USD Million
  • TABLE 208 Europe Mobile Market by Country, 2018 - 2021, USD Million
  • TABLE 209 Europe Mobile Market by Country, 2022 - 2028, USD Million
  • TABLE 210 Europe Call Centers Market by Country, 2018 - 2021, USD Million
  • TABLE 211 Europe Call Centers Market by Country, 2022 - 2028, USD Million
  • TABLE 212 Europe In Store Market by Country, 2018 - 2021, USD Million
  • TABLE 213 Europe In Store Market by Country, 2022 - 2028, USD Million
  • TABLE 214 Europe Others Market by Country, 2018 - 2021, USD Million
  • TABLE 215 Europe Others Market by Country, 2022 - 2028, USD Million
  • TABLE 216 Europe Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 217 Europe Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 218 Europe BFSI Market by Country, 2018 - 2021, USD Million
  • TABLE 219 Europe BFSI Market by Country, 2022 - 2028, USD Million
  • TABLE 220 Europe Telecom Market by Country, 2018 - 2021, USD Million
  • TABLE 221 Europe Telecom Market by Country, 2022 - 2028, USD Million
  • TABLE 222 Europe Travel & Hospitality Market by Country, 2018 - 2021, USD Million
  • TABLE 223 Europe Travel & Hospitality Market by Country, 2022 - 2028, USD Million
  • TABLE 224 Europe Retail & eCommerce Market by Country, 2018 - 2021, USD Million
  • TABLE 225 Europe Retail & eCommerce Market by Country, 2022 - 2028, USD Million
  • TABLE 226 Europe Healthcare & Life Sciences Market by Country, 2018 - 2021, USD Million
  • TABLE 227 Europe Healthcare & Life Sciences Market by Country, 2022 - 2028, USD Million
  • TABLE 228 Europe Manufacturing Market by Country, 2018 - 2021, USD Million
  • TABLE 229 Europe Manufacturing Market by Country, 2022 - 2028, USD Million
  • TABLE 230 Europe Energy & Utilities Market by Country, 2018 - 2021, USD Million
  • TABLE 231 Europe Energy & Utilities Market by Country, 2022 - 2028, USD Million
  • TABLE 232 Europe Media & Entertainment Market by Country, 2018 - 2021, USD Million
  • TABLE 233 Europe Media & Entertainment Market by Country, 2022 - 2028, USD Million
  • TABLE 234 Europe Other Vertical Market by Country, 2018 - 2021, USD Million
  • TABLE 235 Europe Other Vertical Market by Country, 2022 - 2028, USD Million
  • TABLE 236 Europe Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 237 Europe Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 238 Europe Cloud Market by Country, 2018 - 2021, USD Million
  • TABLE 239 Europe Cloud Market by Country, 2022 - 2028, USD Million
  • TABLE 240 Europe On-premise Market by Country, 2018 - 2021, USD Million
  • TABLE 241 Europe On-premise Market by Country, 2022 - 2028, USD Million
  • TABLE 242 Europe Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 243 Europe Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 244 Europe Large Enterprises Market by Country, 2018 - 2021, USD Million
  • TABLE 245 Europe Large Enterprises Market by Country, 2022 - 2028, USD Million
  • TABLE 246 Europe Small & Medium Enterprises Market by Country, 2018 - 2021, USD Million
  • TABLE 247 Europe Small & Medium Enterprises Market by Country, 2022 - 2028, USD Million
  • TABLE 248 Europe Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 249 Europe Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 250 Europe Platform (without Services) Market by Country, 2018 - 2021, USD Million
  • TABLE 251 Europe Platform (without Services) Market by Country, 2022 - 2028, USD Million
  • TABLE 252 Europe Services Market by Country, 2018 - 2021, USD Million
  • TABLE 253 Europe Services Market by Country, 2022 - 2028, USD Million
  • TABLE 254 Europe Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 255 Europe Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 256 Europe Customer Data Collection & Management Market by Country, 2018 - 2021, USD Million
  • TABLE 257 Europe Customer Data Collection & Management Market by Country, 2022 - 2028, USD Million
  • TABLE 258 Europe Customer Behaviour Analytics Market by Country, 2018 - 2021, USD Million
  • TABLE 259 Europe Customer Behaviour Analytics Market by Country, 2022 - 2028, USD Million
  • TABLE 260 Europe Customer Segmentation & Targeting Market by Country, 2018 - 2021, USD Million
  • TABLE 261 Europe Customer Segmentation & Targeting Market by Country, 2022 - 2028, USD Million
  • TABLE 262 Europe Customer Experience Management & Personalized Recommendation Market by Country, 2018 - 2021, USD Million
  • TABLE 263 Europe Customer Experience Management & Personalized Recommendation Market by Country, 2022 - 2028, USD Million
  • TABLE 264 Europe Customer Retention & Engagement Market by Country, 2018 - 2021, USD Million
  • TABLE 265 Europe Customer Retention & Engagement Market by Country, 2022 - 2028, USD Million
  • TABLE 266 Europe Omnichannel Marketing & Others Market by Country, 2018 - 2021, USD Million
  • TABLE 267 Europe Omnichannel Marketing & Others Market by Country, 2022 - 2028, USD Million
  • TABLE 268 Europe Customer Intelligence Platform Market by Country, 2018 - 2021, USD Million
  • TABLE 269 Europe Customer Intelligence Platform Market by Country, 2022 - 2028, USD Million
  • TABLE 270 Germany Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 271 Germany Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 272 Germany Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 273 Germany Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 274 Germany Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 275 Germany Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 276 Germany Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 277 Germany Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 278 Germany Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 279 Germany Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 280 Germany Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 281 Germany Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 282 Germany Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 283 Germany Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 284 UK Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 285 UK Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 286 UK Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 287 UK Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 288 UK Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 289 UK Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 290 UK Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 291 UK Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 292 UK Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 293 UK Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 294 UK Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 295 UK Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 296 UK Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 297 UK Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 298 France Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 299 France Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 300 France Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 301 France Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 302 France Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 303 France Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 304 France Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 305 France Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 306 France Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 307 France Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 308 France Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 309 France Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 310 France Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 311 France Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 312 Russia Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 313 Russia Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 314 Russia Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 315 Russia Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 316 Russia Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 317 Russia Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 318 Russia Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 319 Russia Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 320 Russia Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 321 Russia Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 322 Russia Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 323 Russia Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 324 Russia Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 325 Russia Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 326 Spain Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 327 Spain Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 328 Spain Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 329 Spain Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 330 Spain Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 331 Spain Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 332 Spain Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 333 Spain Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 334 Spain Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 335 Spain Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 336 Spain Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 337 Spain Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 338 Spain Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 339 Spain Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 340 Italy Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 341 Italy Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 342 Italy Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 343 Italy Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 344 Italy Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 345 Italy Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 346 Italy Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 347 Italy Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 348 Italy Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 349 Italy Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 350 Italy Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 351 Italy Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 352 Italy Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 353 Italy Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 354 Rest of Europe Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 355 Rest of Europe Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 356 Rest of Europe Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 357 Rest of Europe Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 358 Rest of Europe Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 359 Rest of Europe Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 360 Rest of Europe Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 361 Rest of Europe Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 362 Rest of Europe Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 363 Rest of Europe Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 364 Rest of Europe Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 365 Rest of Europe Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 366 Rest of Europe Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 367 Rest of Europe Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 368 Asia Pacific Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 369 Asia Pacific Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 370 Asia Pacific Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 371 Asia Pacific Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 372 Asia Pacific Web & Email Market by Country, 2018 - 2021, USD Million
  • TABLE 373 Asia Pacific Web & Email Market by Country, 2022 - 2028, USD Million
  • TABLE 374 Asia Pacific Social Media Market by Country, 2018 - 2021, USD Million
  • TABLE 375 Asia Pacific Social Media Market by Country, 2022 - 2028, USD Million
  • TABLE 376 Asia Pacific Mobile Market by Country, 2018 - 2021, USD Million
  • TABLE 377 Asia Pacific Mobile Market by Country, 2022 - 2028, USD Million
  • TABLE 378 Asia Pacific Call Centers Market by Country, 2018 - 2021, USD Million
  • TABLE 379 Asia Pacific Call Centers Market by Country, 2022 - 2028, USD Million
  • TABLE 380 Asia Pacific In Store Market by Country, 2018 - 2021, USD Million
  • TABLE 381 Asia Pacific In Store Market by Country, 2022 - 2028, USD Million
  • TABLE 382 Asia Pacific Others Market by Country, 2018 - 2021, USD Million
  • TABLE 383 Asia Pacific Others Market by Country, 2022 - 2028, USD Million
  • TABLE 384 Asia Pacific Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 385 Asia Pacific Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 386 Asia Pacific BFSI Market by Country, 2018 - 2021, USD Million
  • TABLE 387 Asia Pacific BFSI Market by Country, 2022 - 2028, USD Million
  • TABLE 388 Asia Pacific Telecom Market by Country, 2018 - 2021, USD Million
  • TABLE 389 Asia Pacific Telecom Market by Country, 2022 - 2028, USD Million
  • TABLE 390 Asia Pacific Travel & Hospitality Market by Country, 2018 - 2021, USD Million
  • TABLE 391 Asia Pacific Travel & Hospitality Market by Country, 2022 - 2028, USD Million
  • TABLE 392 Asia Pacific Retail & eCommerce Market by Country, 2018 - 2021, USD Million
  • TABLE 393 Asia Pacific Retail & eCommerce Market by Country, 2022 - 2028, USD Million
  • TABLE 394 Asia Pacific Healthcare & Life Sciences Market by Country, 2018 - 2021, USD Million
  • TABLE 395 Asia Pacific Healthcare & Life Sciences Market by Country, 2022 - 2028, USD Million
  • TABLE 396 Asia Pacific Manufacturing Market by Country, 2018 - 2021, USD Million
  • TABLE 397 Asia Pacific Manufacturing Market by Country, 2022 - 2028, USD Million
  • TABLE 398 Asia Pacific Energy & Utilities Market by Country, 2018 - 2021, USD Million
  • TABLE 399 Asia Pacific Energy & Utilities Market by Country, 2022 - 2028, USD Million
  • TABLE 400 Asia Pacific Media & Entertainment Market by Country, 2018 - 2021, USD Million
  • TABLE 401 Asia Pacific Media & Entertainment Market by Country, 2022 - 2028, USD Million
  • TABLE 402 Asia Pacific Other Vertical Market by Country, 2018 - 2021, USD Million
  • TABLE 403 Asia Pacific Other Vertical Market by Country, 2022 - 2028, USD Million
  • TABLE 404 Asia Pacific Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 405 Asia Pacific Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 406 Asia Pacific Cloud Market by Country, 2018 - 2021, USD Million
  • TABLE 407 Asia Pacific Cloud Market by Country, 2022 - 2028, USD Million
  • TABLE 408 Asia Pacific On-premise Market by Country, 2018 - 2021, USD Million
  • TABLE 409 Asia Pacific On-premise Market by Country, 2022 - 2028, USD Million
  • TABLE 410 Asia Pacific Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 411 Asia Pacific Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 412 Asia Pacific Large Enterprises Market by Country, 2018 - 2021, USD Million
  • TABLE 413 Asia Pacific Large Enterprises Market by Country, 2022 - 2028, USD Million
  • TABLE 414 Asia Pacific Small & Medium Enterprises Market by Country, 2018 - 2021, USD Million
  • TABLE 415 Asia Pacific Small & Medium Enterprises Market by Country, 2022 - 2028, USD Million
  • TABLE 416 Asia Pacific Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 417 Asia Pacific Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 418 Asia Pacific Platform (without Services) Market by Country, 2018 - 2021, USD Million
  • TABLE 419 Asia Pacific Platform (without Services) Market by Country, 2022 - 2028, USD Million
  • TABLE 420 Asia Pacific Services Market by Country, 2018 - 2021, USD Million
  • TABLE 421 Asia Pacific Services Market by Country, 2022 - 2028, USD Million
  • TABLE 422 Asia Pacific Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 423 Asia Pacific Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 424 Asia Pacific Customer Data Collection & Management Market by Country, 2018 - 2021, USD Million
  • TABLE 425 Asia Pacific Customer Data Collection & Management Market by Country, 2022 - 2028, USD Million
  • TABLE 426 Asia Pacific Customer Behaviour Analytics Market by Country, 2018 - 2021, USD Million
  • TABLE 427 Asia Pacific Customer Behaviour Analytics Market by Country, 2022 - 2028, USD Million
  • TABLE 428 Asia Pacific Customer Segmentation & Targeting Market by Country, 2018 - 2021, USD Million
  • TABLE 429 Asia Pacific Customer Segmentation & Targeting Market by Country, 2022 - 2028, USD Million
  • TABLE 430 Asia Pacific Customer Experience Management & Personalized Recommendation Market by Country, 2018 - 2021, USD Million
  • TABLE 431 Asia Pacific Customer Experience Management & Personalized Recommendation Market by Country, 2022 - 2028, USD Million
  • TABLE 432 Asia Pacific Customer Retention & Engagement Market by Country, 2018 - 2021, USD Million
  • TABLE 433 Asia Pacific Customer Retention & Engagement Market by Country, 2022 - 2028, USD Million
  • TABLE 434 Asia Pacific Omnichannel Marketing & Others Market by Country, 2018 - 2021, USD Million
  • TABLE 435 Asia Pacific Omnichannel Marketing & Others Market by Country, 2022 - 2028, USD Million
  • TABLE 436 Asia Pacific Customer Intelligence Platform Market by Country, 2018 - 2021, USD Million
  • TABLE 437 Asia Pacific Customer Intelligence Platform Market by Country, 2022 - 2028, USD Million
  • TABLE 438 China Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 439 China Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 440 China Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 441 China Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 442 China Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 443 China Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 444 China Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 445 China Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 446 China Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 447 China Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 448 China Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 449 China Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 450 China Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 451 China Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 452 Japan Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 453 Japan Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 454 Japan Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 455 Japan Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 456 Japan Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 457 Japan Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 458 Japan Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 459 Japan Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 460 Japan Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 461 Japan Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 462 Japan Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 463 Japan Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 464 Japan Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 465 Japan Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 466 India Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 467 India Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 468 India Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 469 India Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 470 India Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 471 India Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 472 India Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 473 India Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 474 India Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 475 India Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 476 India Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 477 India Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 478 India Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 479 India Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 480 South Korea Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 481 South Korea Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 482 South Korea Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 483 South Korea Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 484 South Korea Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 485 South Korea Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 486 South Korea Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 487 South Korea Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 488 South Korea Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 489 South Korea Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 490 South Korea Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 491 South Korea Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 492 South Korea Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 493 South Korea Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 494 Singapore Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 495 Singapore Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 496 Singapore Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 497 Singapore Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 498 Singapore Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 499 Singapore Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 500 Singapore Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 501 Singapore Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 502 Singapore Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 503 Singapore Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 504 Singapore Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 505 Singapore Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 506 Singapore Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 507 Singapore Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 508 Malaysia Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 509 Malaysia Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 510 Malaysia Customer Intelligence Platform Market by Data Channel, 2018 - 2021, USD Million
  • TABLE 511 Malaysia Customer Intelligence Platform Market by Data Channel, 2022 - 2028, USD Million
  • TABLE 512 Malaysia Customer Intelligence Platform Market by Vertical, 2018 - 2021, USD Million
  • TABLE 513 Malaysia Customer Intelligence Platform Market by Vertical, 2022 - 2028, USD Million
  • TABLE 514 Malaysia Customer Intelligence Platform Market by Deployment Mode, 2018 - 2021, USD Million
  • TABLE 515 Malaysia Customer Intelligence Platform Market by Deployment Mode, 2022 - 2028, USD Million
  • TABLE 516 Malaysia Customer Intelligence Platform Market by Organization Size, 2018 - 2021, USD Million
  • TABLE 517 Malaysia Customer Intelligence Platform Market by Organization Size, 2022 - 2028, USD Million
  • TABLE 518 Malaysia Customer Intelligence Platform Market by Component, 2018 - 2021, USD Million
  • TABLE 519 Malaysia Customer Intelligence Platform Market by Component, 2022 - 2028, USD Million
  • TABLE 520 Malaysia Customer Intelligence Platform Market by Application, 2018 - 2021, USD Million
  • TABLE 521 Malaysia Customer Intelligence Platform Market by Application, 2022 - 2028, USD Million
  • TABLE 522 Rest of Asia Pacific Customer Intelligence Platform Market, 2018 - 2021, USD Million
  • TABLE 523 Rest of Asia Pacific Customer Intelligence Platform Market, 2022 - 2028, USD Million
  • TABLE 524 Rest of Asia Pacific Customer Intelligence Platform Mar