顾客旅程分析：全球市场预测（2022-2027）

Market Forecast: Customer Journey Analytics, 2022-2027, Worldwide

出版日期: 2023年08月02日 | 出版商:

Quadrant Knowledge Solutions | 英文 27 Pages | 商品交期: 最快1-2个工作天内

价格

简介目录图表

预计到 2027 年，全球客户旅程分析市场将以 19.60% 的复合年增长率成长。

透过衡量顾客满意度的指标，行销人员和企业主可以做出更好的决策来发展业务。企业使用客户旅程分析来改善客户体验，提高客户保留率和终身价值，并增加收入。透过更清晰地了解即时数据支援的客户故事，企业可以准确地了解其网站和其他平台上的行为。在整个客户旅程中一致的客户支援对于业务成功变得越来越重要。近年来，公司专注于开发分析技术，以涵盖成熟的消费者群体。客户旅程分析可以透过流量和电子商务分析来帮助这些特定行业。

本报告分析了全球客户旅程分析市场，提供了解决方案概述、市场基本结构、整体市场规模趋势展望，以及按实施方法、地区、行业和客户类型划分的详细资讯。我们正在调查该行业的详细趋势以及产业利害关係人未来应采取的行动。

市场加速与限制因素
市场预测：针对整个市场
市场预测：依实施方法分类
- 云
- 本地
市场预测：依地区划分
- 加拿大
- 中欧和东欧
- 日本
- 拉丁美洲
- 中东/非洲
- 美国
- 西欧
- 亚洲（不包括日本和中国）(AxJC)
- 中国
市场预测：依产业分类
- 银行/金融服务
- 电子/通讯
- 零售/电子商务
- 专业服务
- 医疗/生命科学
- 製造业
- 媒体娱乐
- 政府/公部门
- 教育
- 能源/公用事业/其他
- 其他
市场预测：依客户类型分类
- 中小企业
- 大型公司

第 4 章分析师的建议

第5章附录

简介目录图表

Product Code: QKS-02166

Quadrant Knowledge Solutions Reveals that Customer Journey Analytics Market is Projected to Register a CAGR of 19.60% by 2027.

Marketers and business owners can make better decisions to grow their businesses by having a metric for measuring customer satisfaction. Companies use customer journey analytics for their ability to improve customer experience, increase customer retention and lifetime value, and grow revenue. With a clearer picture of the customer story backed by real-time data, organizations can see exactly how someone behaves on their website or any other platform. Consistent customer support throughout the customer journey is becoming increasingly important for business success. Businesses have been focusing heavily on developing analytics technologies in recent years in order to gain a high-level consumer base. Customer journey analytics can be of assistance to these specific industries, through traffic analytics and e-commerce analytics.

Chapter 01: Research Summary

2023 Market Outlook: Top Research Findings and Key Takeaways
Top predictions

Chapter 02: Customer Journey Analytics Market Overview

Market Definition and Scope
Revenue Type
Geographical Regions
Industry Verticals

Chapter 03: Customer Journey Analytics Market Forecast Analysis

Market Accelerators and Market Restraints
Market Forecast by Total Market
Market Forecast by Deployment Type
- Cloud
- On-Premises
Market Forecast by Geographical Regions
- Canada
- Central & Eastern Europe
- Japan
- Latin America
- Middle East & Africa
- USA
- Western Europe
- Asia Ex-Japan China (AxJC)
- China
Market Forecast by Industry Verticals
- Banking and Financial Services
- Electronics & Telecom
- Retail and eCommerce
- Professional Services
- Healthcare and Life Sciences
- Manufacturing
- Media & Entertainment
- Government and Public Sectors
- Education
- Energy & Utility Others
- Others
Market Forecast by Customer Types
- SMB
- Large
- Enterprise

Chapter 04: Analyst Recommendations

Analyst Recommendations

Chapter 05: Appendix

Research Methodologies

简介目录图表

List of Tables

Table 1 : Market Share, Total Market, Worldwide
Table 2 : Market Share By Deployment Type, Worldwide
Table 3 : Market Share By Geographical Regions, USA
Table 4 : Market Share By Geographical Regions, Canada
Table 5 : Market Share By Geographical Regions, Latin America
Table 6 : Market Share By Geographical Regions, Western Europe
Table 7 : Market Share By Geographical Regions, Central & Eastern Europe
Table 8 : Market Share By Geographical Regions, MEA
Table 9 : Market Share By Geographical Regions, Asia ex. JPC
Table 10 : Market Share By Geographical Regions, Japan
Table 11 : Market Share By Geographical Regions, China
Table 12 : Market Share By Industry Vertical 1, Worldwide
Table 13 : Market Share By Industry Vertical 2, Worldwide
Table 14 : Market Share By Industry Vertical 3, Worldwide
Table 15 : Market Share By Industry Vertical 4, Worldwide
Table 16 : Market Share By Industry Vertical 5, Worldwide
Table 17 : Market Share By Industry Vertical 6, Worldwide
Table 18 : Market Share By Industry Vertical 7, Worldwide
Table 19 : Market Share By Industry Vertical 8, Worldwide

List of Figures

Fig. 1 Market Forecast of Customer Journey Analytics, Worldwid 2022 - 2027
Fig. 2 Market Forecast of Customer Journey Analytics, USA, 2022 - 2027
Fig. 3 Market Forecast of Customer Journey Analytics, Canada, 2022 - 2027
Fig. 4 Market Forecast of Customer Journey Analytics, Latin America, 2022 - 2027
Fig. 5 Market Forecast of Customer Journey Analytics, Western Europe, 2022 - 2027
Fig. 6 Market Forecast of Customer Journey Analytics, Central & Eastern Europe, 2022 - 2027
Fig. 7 Market Forecast of Customer Journey Analytics, Middle East & Africa, 2022 - 2027
Fig. 8 Market Forecast of Customer Journey Analytics, Asia excluding Japan and China, 2022 - 2027
Fig. 9 Market Forecast of Customer Journey Analytics, Japan, 2022 - 2027
Fig. 10 Market Forecast of Customer Journey Analytics, China, 2022 - 2027
Fig. 11 Market Forecast of Customer Journey Analytics, IT & Telecom Industry, 2022 - 2027
Fig. 12 Market Forecast of Customer Journey Analytics, Banking & Financial Services Industry, 2022 - 2027
Fig. 13 Market Forecast of Customer Journey Analytics, Insurance Industry, 2022 - 2027
Fig. 14 Market Forecast of Customer Journey Analytics, Healthcare Industry, 2022 - 2027
Fig. 15 Market Forecast of Customer Journey Analytics, Government & Public Sector, 2022 - 2027
Fig. 16 Market Forecast of Customer Journey Analytics, Retail & eCommerce, 2022 - 2027
Fig. 17 Market Forecast of Customer Journey Analytics, Manufacturing, 2022 - 2027
Fig. 18 Market Forecast of Customer Journey Analytics, Hospitality, 2022 - 2027
Fig. 19 Market Forecast of Customer Journey Analytics, On-premises Deployment, 2022 - 2027
Fig. 20 Market Forecast of Customer Journey Analytics, Cloud Deployment, 2022 - 2027
Fig. 21 Market Forecast of Customer Journey Analytics, SMB Customers, 2022 - 2027
Fig. 22 Market Forecast of Customer Journey Analytics, Large Customers, 2022 - 2027
Fig. 23 Market Forecast of Customer Journey Analytics, Enterprise Customers, 2022 - 2027