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市场调查报告书
商品编码
1387174

云端电话服务市场报告：2030 年趋势、预测与竞争分析

Cloud Telephony Service Market Report: Trends, Forecast and Competitive Analysis to 2030
出版日期: | 出版商: Lucintel | 英文 150 Pages | 商品交期: 3个工作天内

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简介目录

云端电话服务趋势和预测

到 2030 年，全球云端电话服务市场预计将达到 396 亿美元，2024 年至 2030 年年复合成长率为 9.5%。该市场的主要驱动因素是通讯业者从传统网路向IP网路的转变、远端工作政策的日益采用以及全球对云端服务的需求不断增长。全球云端电话服务市场前景广阔，在 BFSI、政府、电信和 IT、医疗保健、媒体和娱乐以及零售市场中蕴藏着未来性。

云端电话服务市场洞察

Lucintel 预测，在预测期内，网际网路协定语音仍将占据更大的市场份额，因为它提供了许多优势，包括负担得起的网路服务和有助于改善通讯的直觉介面。我预测是这样的。

在北美，该地区的消费者和企业越来越多地使用託管云端电话服务进行网路协定语音 (VoIP) 通话、线上会议、视讯会议和其他业务相关任务。预测期内的最高成长。

本报告回答了 11 个关键问题：

  • Q.1. 细分市场中最有前途和高成长的机会是什么？
  • Q.2.哪个细分市场将以更快的速度成长？为什么？
  • Q.3.您认为哪些地区未来会出现更快的成长？为什么？
  • Q.4. 影响市场动态的主要因素有哪些？市场的主要挑战和商业风险是什么？
  • Q.5. 这个市场的商业风险和竞争威胁是什么？
  • Q.6.这个市场有哪些新趋势？为什么？
  • Q.7.市场客户需求有何改变？
  • Q.8. 该市场有哪些新发展以及哪些公司处于领先地位？
  • Q.9.这个市场的主要企业有哪些？主要企业采取哪些策略配合措施来发展业务？
  • Q.10. 该市场上的竞争产品有哪些？由于材料或产品替代而导致市场占有率下降的威胁有多大？
  • Q.11.过去年度发生了哪些併购事件，对产业产生了哪些影响？

目录

第1章执行摘要

第2章全球云端电话服务市场：市场动态

  • 简介、背景、分类
  • 供应链
  • 产业驱动因素与挑战

第3章2018-2030年市场趋势及预测分析

  • 宏观经济趋势（2018-2023）与预测（2024-2030）
  • 全球云端电话服务市场趋势（2018-2023）与预测（2024-2030）
  • 按部署模式分類的全球云端电话服务市场
    • 云
    • 主持
  • 按网路分類的全球云端电话服务市场
    • 公共交换电话网
    • 网际网路语音协定
  • 按最终用途分類的全球云端电话服务市场
    • BFSI
    • 政府
    • 电信与资讯技术
    • 卫生保健
    • 媒体和娱乐
    • 零售
    • 其他的

第4章2018-2030年分地区市场趋势及预测分析

  • 全球云端电话服务市场（按地区）
  • 北美云端电话服务市场
  • 欧洲云端电话服务市场
  • 亚太云端电话服务市场
  • 其他区域云端电话服务市场

第5章竞争分析

  • 产品系列分析
  • 营运整合
  • 波特五力分析

第6章成长机会与策略分析

  • 成长机会分析
    • 按部署模式分類的全球云端电话服务市场成长机会
    • 全球云端电话服务市场网路成长机会
    • 全球云端电话服务市场成长机会（依最终用途）
    • 按地区分類的全球云端电话服务市场成长机会
  • 全球云端电话服务市场新趋势
  • 战略分析
    • 新产品开发
    • 全球云端电话服务市场容量扩张
    • 全球云端电话服务市场的合併、收购和合资企业
    • 认证和许可

第7章主要企业概况

  • DIALPAD
  • 8x8
  • Go 2 Market
  • BroadSoft
  • Knowlarity Communications
  • AVOXI
  • Exotel Techcom
  • Microsoft
  • LeadNXT
  • Cisco Systems
简介目录

Cloud Telephony Service Trends and Forecast

The future of the global cloud telephony service market looks promising with opportunities in the BFSI, government, telecom & IT, healthcare, media & entertainment, and retail markets. The global cloud telephony service market is expected to reach an estimated $39.6 billion by 2030 with a CAGR of 9.5% from 2024 to 2030. The major drivers for this market are transformation of telecom companies from conventional to IP networks, rising adoption of remote working policies, and growing demand of cloud services across the globe.

A more than 150-page report is developed to help in your business decisions.

Cloud Telephony Service by Segment

The study includes a forecast for the global cloud telephony service by deployment model, network, end use, and region.

Cloud Telephony Service Market by Deployment Model [Shipment Analysis by Value from 2018 to 2030]:

  • Cloud
  • Hosted

Cloud Telephony Service Market by Network [Shipment Analysis by Value from 2018 to 2030]:

  • Public Switched Telephone Network
  • Voice Over Internet Protocol

Cloud Telephony Service Market by End Use [Shipment Analysis by Value from 2018 to 2030]:

  • BFSI
  • Government
  • Telecom & IT
  • Healthcare
  • Media & Entertainment
  • Retail
  • Others

Cloud Telephony Service Market by Region [Shipment Analysis by Value from 2018 to 2030]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

List of Cloud Telephony Service Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies cloud telephony service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the cloud telephony service companies profiled in this report include-

  • Dialpad
  • 8X8
  • Go 2 Market
  • Broadsoft
  • Knowlarity Communications
  • Avoxi
  • Exotel Techcom
  • Microsoft
  • Leadnxt
  • Cisco Systems

Cloud Telephony Service Market Insights

Lucintel forecasts that voice over internet protocol will remain the larger segment over the forecast period because it offers a number of benefits, including affordable network services and an intuitive interface that promotes improved communication.

North America is expected to witness highest growth over the forecast period due to growing use of hosted cloud phone services for voice-over-internet protocol (VoIP) calls, online meetings, video conferencing, and other business-related tasks by both consumers and businesses in this region.

Features of the Global Cloud Telephony Service Market

Market Size Estimates: Cloud telephony service market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.

Segmentation Analysis: Cloud telephony service market size by deployment model, network, end use, and region in terms of value ($B).

Regional Analysis: Cloud telephony service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different deployment model, network, end use, and regions for the cloud telephony service market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the cloud telephony service market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

FAQ

Q.1 What is the cloud telephony service market size?

Answer: The global cloud telephony service market is expected to reach an estimated $39.6 billion by 2030.

Q.2 What is the growth forecast for cloud telephony service market?

Answer: The global cloud telephony service market is expected to grow with a CAGR of 9.5% from 2024 to 2030.

Q.3 What are the major drivers influencing the growth of the cloud telephony service market?

Answer: The major drivers for this market are transformation of telecom companies from conventional to IP networks, rising adoption of remote working policies, and growing demand of cloud services across the globe.

Q4. What are the major segments for cloud telephony service market?

Answer: The future of the global cloud telephony service market looks promising with opportunities in the BFSI, government, telecom & IT, healthcare, media & entertainment, and retail markets.

Q5. Who are the key cloud telephony service market companies?

Answer: Some of the key cloud telephony service companies are as follows:

  • Dialpad
  • 8X8
  • Go 2 Market
  • Broadsoft
  • Knowlarity Communications
  • Avoxi
  • Exotel Techcom
  • Microsoft
  • Leadnxt
  • Cisco Systems

Q6. Which cloud telephony service market segment will be the largest in future?

Answer: Lucintel forecasts that voice over internet protocol will remain the larger segment over the forecast period because it offers a number of benefits, including affordable network services and an intuitive interface that promotes improved communication.

Q7. In cloud telephony service market, which region is expected to be the largest in next 5 years?

Answer: North America is expected to witness highest growth over the forecast period due to growing use of hosted cloud phone services for voice-over-internet protocol (VoIP) calls, online meetings, video conferencing, and other business-related tasks by both consumers and businesses in this region.

Q.8 Do we receive customization in this report?

Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

  • Q.1. What are some of the most promising, high-growth opportunities for the cloud telephony service market by deployment model (cloud and hosted), network (public switched telephone network and voice over internet protocol), end use (BFSI, government, telecom & IT, healthcare, media & entertainment, retail, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
  • Q.2. Which segments will grow at a faster pace and why?
  • Q.3. Which region will grow at a faster pace and why?
  • Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
  • Q.5. What are the business risks and competitive threats in this market?
  • Q.6. What are the emerging trends in this market and the reasons behind them?
  • Q.7. What are some of the changing demands of customers in the market?
  • Q.8. What are the new developments in the market? Which companies are leading these developments?
  • Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
  • Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
  • Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Cloud Telephony Service Market : Market Dynamics

  • 2.1: Introduction, Background, and Classifications
  • 2.2: Supply Chain
  • 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2018 to 2030

  • 3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
  • 3.2. Global Cloud Telephony Service Market Trends (2018-2023) and Forecast (2024-2030)
  • 3.3: Global Cloud Telephony Service Market by Deployment Model
    • 3.3.1: Cloud
    • 3.3.2: Hosted
  • 3.4: Global Cloud Telephony Service Market by Network
    • 3.4.1: Public Switched Telephone Network
    • 3.4.2: Voice Over Internet Protocol
  • 3.5: Global Cloud Telephony Service Market by End Use
    • 3.5.1: BFSI
    • 3.5.2: Government
    • 3.5.3: Telecom & IT
    • 3.5.4: Healthcare
    • 3.5.5: Media & Entertainment
    • 3.5.6: Retail
    • 3.5.7: Others

4. Market Trends and Forecast Analysis by Region from 2018 to 2030

  • 4.1: Global Cloud Telephony Service Market by Region
  • 4.2: North American Cloud Telephony Service Market
    • 4.2.2: North American Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.3: European Cloud Telephony Service Market
    • 4.3.1: European Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.3.2: European Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.4: APAC Cloud Telephony Service Market
    • 4.4.1: APAC Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.4.2: APAC Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.5: ROW Cloud Telephony Service Market
    • 4.5.1: ROW Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.5.2: ROW Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others

5. Competitor Analysis

  • 5.1: Product Portfolio Analysis
  • 5.2: Operational Integration
  • 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

  • 6.1: Growth Opportunity Analysis
    • 6.1.1: Growth Opportunities for the Global Cloud Telephony Service Market by Deployment Model
    • 6.1.2: Growth Opportunities for the Global Cloud Telephony Service Market by Network
    • 6.1.3: Growth Opportunities for the Global Cloud Telephony Service Market by End Use
    • 6.1.4: Growth Opportunities for the Global Cloud Telephony Service Market by Region
  • 6.2: Emerging Trends in the Global Cloud Telephony Service Market
  • 6.3: Strategic Analysis
    • 6.3.1: New Product Development
    • 6.3.2: Capacity Expansion of the Global Cloud Telephony Service Market
    • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Cloud Telephony Service Market
    • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

  • 7.1: DIALPAD
  • 7.2: 8x8
  • 7.3: Go 2 Market
  • 7.4: BroadSoft
  • 7.5: Knowlarity Communications
  • 7.6: AVOXI
  • 7.7: Exotel Techcom
  • 7.8: Microsoft
  • 7.9: LeadNXT
  • 7.10: Cisco Systems