能源 UCaaS：市场占有率分析、产业趋势/统计、成长预测，2024-2029

能源 UCaaS 市场规模预计到 2024 年为 17.8 亿美元，预计到 2029 年将达到 33.5 亿美元，在预测期内（2024-2029 年）复合年增长率为 12.08%。

主要亮点

• 企业正在投资透过第三方供应商提供的云端基础的UCaaS 来提高通讯的多功能性，而无需额外的人力资源。在能源产业，越来越多的公司正在转向 UCaaS（也称为託管 PBX），而不是投入时间和精力维护本地 PBX。
• UCaaS 技术正在帮助供应商利用传统 VoIP 和 SIP 服务提供的功能。该技术有助于提高可用性和扩充性，同时增强协作。 UCaaS 解决方案旨在帮助公司专注于发展业务而不是维护业务。
• 推动市场成长的主要因素是行业基础设施的快速发展、产品商业化的提高以及能源 UCaaS 需求的不断增长，因为行业相关人员意识到 UCaaS 可以为国际收益做出重大贡献。
• 推动能源 UCaaS 需求不断增长的另一个关键因素是能源业务的地理分散性。例如，石油和天然气探勘通常涉及在陆上和海上偏远地区工作的团队。 UCaaS 平台透过语音、视讯会议、即时讯息和檔案共用等各种通讯管道提供无缝连接。这使得地理上分散的团队能够有效协作，即时做出资讯的决策，并快速回应业务挑战。
• 此外，能源产业正在经历旨在优化流程和提高效率的数位转型。 UCaaS 透过与物联网 (IoT) 设备和资料分析工具等其他技术解决方案集成，很好地应对了这种转变。这种整合使能源公司能够在业务中收集、分析和分发资料，从而促进预测性维护、资源优化和整体成本降低。
• 此外，COVID-19大流行加速了全球向远距工作和弹性工作型态的转变，进一步加速了 UCaaS 在能源产业的采用。对于在不同地点工作的员工，UCaaS 提供了一个连接整个员工队伍的有凝聚力的平台。这种弹性不仅可以改善工作与生活的平衡，还可以确保在自然灾害或全球突发卫生事件等危机期间不间断的沟通。

能源 UCaaS 市场趋势

云端基础的生态系统的普及推动市场成长

• 企业越来越多地透过云端提供对其所需文件和资料的访问​​，从而导致了 BYOD 的普及。能源公司也在效仿，鑑于业务全球化，远端存取资料已成为该行业的关键功能。随着欧佩克继续降低油价和收益下降，公司正在寻找可能削减成本和创造内部收益的方法。
• 鼓励员工使用自己的设备是增加IT基础设施容量的有效方法。 BYOD（自备设备）允许员工从办公室远端工作，存取他们需要的资料和文件，并透过网路存取系统。例如，借助 Office 365 附带的团队网站，员工可以透过同时编辑文件和参加线上会议来改善协作，即使在不同地点也是如此。
• 根据商业 Wi-Fi 网路服务供应商iPass 的最新报告，70% 的行动员工已采用企业自带装置 (BYOD) 政策。有些公司需要 BYOD。随着办公室和私人空间之间的界线变得模糊，这一趋势将越来越多地反映在能源产业中。
• 此外，近年来，远距工作和混合工作模式已成为包括能源在内的各个行业的焦点。有效的沟通和远端协作已变得至关重要。 UCaaS 使能源专业人员能够在任何地方工作，而不会牺牲通讯品质。视讯会议、虚拟会议室和行动应用程式确保远端员工无缝整合到公司的通讯生态系统中。
• 此外，能源领域对云端基础的UCaaS 的需求正在不断增长，以弥合地理差距、加强协作、确保安全性、提供可扩展性、支援远端工作并永续性资料，以及利用由物联网。随着能源产业的不断发展，UCaaS 正在成为一项变革性技术，它不仅可以改善通信，还有助于提高能源营运的整体效率和永续性。对于寻求在快速变化的环境中保持竞争力的能源公司来说，部署 UCaaS 不再是一种奢侈，而是一种策略必要事项。

北美仍是最大市场

• 由于该地区精通技术的劳动力的出现和基础设施的改善，预计北美地区将在预测期内引领全球 UCaaS 市场，并且仍然是主要的收益贡献者。由于该地区公司投资增加，预计未来几年对 UCaaS 的需求将激增。
• 美国是世界上成长最快的能源市场之一，世界上许多主要企业的总部都总公司在美国。这些公司资金雄厚且技术精湛，这可能会导致他们采用统一通讯领域的所有新技术。
• 根据美国能源资讯署2023年1月发布的资料，美国原油产量达到创纪录的1,240万桶/日，预计2024年将达到1,280万桶/日。此外，预计 2022 年美国原油产量平均为 1,190 万桶/日。
• 由于业界需要高效的通讯和协作工具，美国石油产量的增加导致对 UCaaS 的需求增加。它还有助于简化参与石油生产的各个相关人员（包括远端工人、现场团队和总公司）之间的沟通，从而提高整体业务效率。

能源 UCaaS 产业概述

能源UCaaS市场的特征是整合，少数公司占较大市场占有率。该领域的主要企业包括 West Corporation、Microsoft Corporation、Cisco Systems, Inc.、Verizon Enterprise Solutions, LLC、Polycom Inc. 和 Google LLC。

其他福利

• Excel 格式的市场预测 (ME) 表
• 3 个月的分析师支持

目录

第一章简介

• 研究成果
• 研究场所
• 调查范围

第二章调查方法

第三章执行摘要

第四章市场动态

• 市场概况
• 市场动态介绍
• 市场驱动因素
  • 云端基础的生态系统的普及是一个驱动因素
  • 改善通讯技术
• 市场抑制因素
  • 资料安全问题仍是市场成长的挑战
• 产业价值链分析
• 产业吸引力－波特五力分析
  • 新进入者的威胁
  • 买家/消费者的议价能力
  • 供应商的议价能力
  • 替代品的威胁
  • 竞争公司之间敌对关係的强度

第五章市场区隔

• 按成分
  • 语音通信
  • 合作
  • 统一讯息传递
  • 会议
  • 其他的
• 按部署模型
  • 私人的
  • 民众
  • 混合模型
• 按公司规模
  • 大公司
  • 中小企业
• 按地区
  • 北美洲
  • 欧洲
  • 亚太地区
  • 拉丁美洲
  • 中东/非洲

第六章竞争形势

• 公司简介
  • Verizon Enterprise Solutions, LLC
  • Google LLC
  • West Corporation
  • Cisco Systems, Inc.
  • Microsoft Corporation
  • Avaya Inc.
  • Alcatel-Lucent（Nokia Corporation）
  • International Business Machines Corporation
  • BT Group plc
  • Polycom, Inc.

第七章 投资分析

第八章 市场机会及未来趋势

The UCaaS In Energy Market size is estimated at USD 1.78 billion in 2024, and is expected to reach USD 3.35 billion by 2029, growing at a CAGR of 12.08% during the forecast period (2024-2029).

Key Highlights

• Companies are investing in improved communications versatility using cloud-based Unified Communications as a Service of third-party vendors that don't require extra human resources. A growing number of organizations in the energy sector are migrating to UCaaS, also known as hosted PBX, instead of investing time and energy into maintaining an on-premise PBX.
• The UCaaS technology is helping vendors leverage features that traditional VoIP and SIP services offer. This technology helps increase availability and scalability while enhancing collaboration. UCaaS solutions are designed to allow enterprises to focus on the growth of their business rather than the maintenance of it.
• The factors primarily driving the market growth are quickly developing industry infrastructure, increased product commercialization, and growing demands for Unified Communication-as-a-Service in Energy as industry players realize that it can significantly contribute to international revenue generation.
• Another key driver behind the growing demand for UCaaS in the energy sector is the geographically dispersed nature of energy operations. Oil and gas exploration, for instance, often involves teams working in remote locations, both onshore and offshore. UCaaS platforms offer seamless connectivity through a variety of communication channels, such as voice, video conferencing, instant messaging, and file sharing. This enables geographically separated teams to collaborate effectively, make informed decisions in real-time, and respond promptly to operational challenges.
• Furthermore, the energy industry is embracing digital transformation to optimize processes and increase efficiency. UCaaS aligns well with this transformation by integrating with other technology solutions, such as Internet of Things (IoT) devices and data analytics tools. This convergence allows energy companies to collect, analyze, and distribute data across their operations, thereby facilitating predictive maintenance, resource optimization, and overall cost reduction.
• Also, the global shift towards remote and flexible work arrangements, accelerated by the COVID-19 pandemic, further fueled the adoption of UCaaS in the energy industry. With employees working from diverse locations, UCaaS offers a cohesive platform that keeps the entire workforce connected. This flexibility not only improves work-life balance but also ensures uninterrupted communication during crises, such as natural disasters or global health emergencies.

UCaaS In Energy Market Trends

Proliferation of Cloud Based Ecosystem to Drive the Market Growth

• Companies are increasingly making essential files and data accessible through the cloud, which in turn has led to the proliferation of the BYOD trend. The energy companies are also following suit, and given the globalized nature of their business, remote access to data becomes an important feature for this industry. With the increasing cuts on Oil prices by OPEC and falling revenues, enterprises are searching for ways that cut down on expenses and have the potential to generate internal revenues.
• Encouraging employees to use their own devices is an efficient way of adding capacity to your IT infrastructure. Bring your own device (BYOD) enables employees to work away from the office while still being able to access the system over the Internet by accessing the data and files they need. For example, Team Sites, which comes with Office 365, allows employees to improve collaboration while in different locations, editing documents simultaneously and taking part in online conferences.
• A new report from iPass, a commercial Wi-Fi network service provider, indicates that 70 percent of mobile workers adopt their companies' bring your own device (BYOD) policies. For some, BYOD is a must. This trend will also be increasingly reflected in the energy industry as the lines between office and private spaces get blurred.
• Also, in recent years, remote work and hybrid work models have gained prominence across industries, including energy. The ability to communicate effectively and collaborate remotely has become essential. UCaaS empowers energy professionals to work from anywhere without sacrificing communication quality. Video conferencing, virtual meeting rooms, and mobile applications ensure that remote employees remain seamlessly integrated into the company's communication ecosystem.
• Moreover, the increasing demand for cloud-based UCaaS in the energy sector can be attributed to its ability to bridge geographical gaps, enhance collaboration, ensure security, offer scalability, support remote work, align with sustainability goals, and harness the power of IoT-generated data. As the energy industry continues to evolve, UCaaS emerges as a transformative technology that not only improves communication but also contributes to the overall efficiency and sustainability of energy operations. Embracing UCaaS is no longer a luxury but a strategic imperative for energy companies looking to stay competitive in a rapidly changing landscape.

North America to Remain the Largest Market

• North America region will lead the global UCaaS market during the forecast period and remain the major revenue contributor due to the emergence of huge tech-savvy employees and improved infrastructure in the region. The demand for UCaaS is expected to surge in the coming years owing to growth in investment by enterprises in this region.
• The United States has one of the fastest-growing energy markets in the world, with many of the major companies of the world headquartered there. These companies are cash-rich and tech-savvy and hence will lead to adopting any new technology in the unified communications segment.
• The US Energy Information Administration Data released in January 2023 states that US crude oil production reached a record 12.4 million barrels per day and is expected to reach 12.8 million barrels per day in 2024. Also, in 2022, US crude oil production averaged an estimated 11.9 million barrels per day.
• The growing oil production in the US is leading to an increased demand for unified communications as a service (UCaaS) due to the need for efficient communication and collaboration tools within the industry. It also helps streamline communication among various stakeholders involved in oil production, such as remote workers, field teams, and headquarters, enhancing overall operational efficiency.

UCaaS In Energy Industry Overview

The unified communication-as-a-service (UCaaS) sector in the energy market is characterized by consolidation, with a select few companies holding significant market share. Key players in this space include West Corporation, Microsoft Corporation, Cisco Systems, Inc., Verizon Enterprise Solutions, LLC, Polycom Inc., and Google LLC. While innovation remains a critical driver of market leadership in this industry, several major players have expanded their reach through acquisitions, fortifying their portfolios and addressing any strategic gaps. Recent developments in the sector include:

In April 2023, Vodafone Business Unified Communications (UC) announced a strategic partnership with RingCentral, a provider of cloud-based solutions. This collaboration led to the introduction of a new unified communications solution in Italy. This solution enables customers to seamlessly integrate various communication tools, including video conferencing, messaging, file sharing, meetings, and virtual phone systems. All these features are accessible through a unified user interface, accessible on any internet-enabled device. This partnership represents a significant step in enhancing the UCaaS offerings in the energy sector.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Deliverables
• 1.2 Study Assumptions
• 1.3 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

• 4.1 Market Overview
• 4.2 Introduction to Market Dynamics
• 4.3 Market Drivers
  • 4.3.1 Proliferation of Cloud Based Ecosystem will Act as a Driver
  • 4.3.2 Improvement of Communication Technology
• 4.4 Market Restraints
  • 4.4.1 Data Security Concerns will Remain a Challenge to the Growth of the Market
• 4.5 Industry Value Chain Analysis
• 4.6 Industry Attractiveness - Porter's Five Forces Analysis
  • 4.6.1 Threat of New Entrants
  • 4.6.2 Bargaining Power of Buyers/Consumers
  • 4.6.3 Bargaining Power of Suppliers
  • 4.6.4 Threat of Substitute Products
  • 4.6.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION

• 5.1 By Component
  • 5.1.1 Telephony
  • 5.1.2 Collaboration
  • 5.1.3 Unified Messaging
  • 5.1.4 Conferencing
  • 5.1.5 Other Services
• 5.2 By Deployment Model
  • 5.2.1 Private
  • 5.2.2 Public
  • 5.2.3 Hybrid Model
• 5.3 By Enterprise Size
  • 5.3.1 Large Enterprise
  • 5.3.2 Small & Medium Enterprise
• 5.4 Geography
  • 5.4.1 North America
  • 5.4.2 Europe
  • 5.4.3 Asia-Pacific
  • 5.4.4 Latin America
  • 5.4.5 Middle East & Africa

6 COMPETITIVE LANDSCAPE

• 6.1 Company Profiles
  • 6.1.1 Verizon Enterprise Solutions, LLC
  • 6.1.2 Google LLC
  • 6.1.3 West Corporation
  • 6.1.4 Cisco Systems, Inc.
  • 6.1.5 Microsoft Corporation
  • 6.1.6 Avaya Inc.
  • 6.1.7 Alcatel-Lucent(Nokia Corporation)
  • 6.1.8 International Business Machines Corporation
  • 6.1.9 BT Group plc
  • 6.1.10 Polycom, Inc.

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS