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整合通讯云端服务 XaaS

市场调查报告书

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1547505

全球统一通讯即服务市场研究报告 - 2024 年至 2032 年产业分析、规模、份额、成长、趋势与预测

Global Unified Communication As A Service Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast 2024 to 2032

出版日期: 2024年07月01日 | 出版商:

Value Market Research | 英文 128 Pages | 商品交期: 最快1-2个工作天内

价格

简介目录图表

全球统一通讯即服务市场需求预计将从 2023 年的 769.1 亿美元达到近 4,266.4 亿美元的市场规模，2024-2032 年研究期间复合年增长率为 20.97%。

统一通讯即服务（UCaaS）是指将SaaS模式与电信服务与整合资讯协定（IP）平台结合。它支援六种通讯功能，包括企业电话、音讯、视讯或网路会议、统一讯息、即时讯息、行动性和支援通讯的业务流程。单一租户服务用于连接所有本机应用程式。多租户服务託管在服务提供者的云端上，允许多个客户端共享单一软体平台。此外，UCaaS 最大限度地减少了购买硬体设备和外包资源的资本投资，并提供了增强的营运灵活性。

市场动态

许多行业对有效沟通解决方案的需求不断增长，这是创造积极市场前景的一个重要因素。此外，云端运算解决方案在全球范围内的广泛采用、用于改善企业移动性的自带设备 (BYOD) 的新兴趋势以及机器学习 (ML) 和人工智慧 (AI) 等技术进步基于先进通信的解决方案正在发挥其他成长诱导因素的作用。 UCaaS 解决方案提供了许多好处，包括自动转录、智慧追踪发言者和直觉的通话录音，这反过来又促进了市场的成长。然而，对基于云端的部署的安全性担忧以及转向现代统一通讯的准备不足阻碍了市场的成长。

研究报告涵盖波特五力模型、市场吸引力分析和价值链分析。这些工具有助于清晰地了解行业结构并评估全球范围内的竞争吸引力。此外，这些工具也对全球统一通讯即服务市场的每个细分市场进行了包容性评估。统一通讯即服务产业的成长和趋势为本研究提供了整体方法。

市场区隔

统一通讯即服务市场报告的这一部分提供了有关国家和地区层级细分市场的详细资料，从而帮助策略家确定相应产品或服务的目标人口统计数据以及即将到来的机会。

按部署

公共云端
私有云端

按行业分类

汽车
教育
卫生保健
BFSI
款待
房地产
合法的
资讯科技与电信
其他的

区域分析

本节涵盖区域展望，重点介绍北美、欧洲、亚太地区、拉丁美洲以及中东和非洲统一通讯即服务市场当前和未来的需求。此外，该报告重点关注所有主要地区各个应用领域的需求、估计和预测。

该研究报告还涵盖了市场主要参与者的全面概况以及对全球竞争格局的深入了解。统一通讯即服务市场的主要参与者包括 8x8 Inc.、ALE International、Avaya LLC、Cisco Systems Inc.、Fuze Inc.、IBM Corporation、Mitel Network Corporation、NEC Corporation、RingCentral Inc.、Verion。本节包含竞争格局的整体视图，包括各种策略发展，例如关键併购、未来产能、合作伙伴关係、财务概况、合作、新产品开发、新产品发布和其他发展。

如果您有任何客製化要求，请写信给我们。我们的研究团队可以根据您的需求提供客製化报告。

区域展望
介绍
北美销售分析
- 概览、历史与预测资料销售分析
- 北美按细分市场销售分析
- 北美按国家销售分析
- 美国销售分析
- 加拿大销售分析
- 墨西哥销售分析
欧洲销售分析
- 概览、历史与预测资料销售分析
- 欧洲按细分市场销售分析
- 欧洲按国家销售分析
- 英国销售分析
- 法国销售分析
- 德国销售分析
- 义大利销售分析
- 俄罗斯销售分析
- 欧洲其他地区销售分析
亚太地区销售分析
- 概览、历史与预测资料销售分析
- 亚太地区按细分市场销售分析
- 亚太地区按国家销售分析
- 中国销售分析
- 印度销售分析
- 日本销售分析
- 韩国销售分析
- 澳洲销售分析
- 东南亚销售分析
- 亚太地区其他地区销售分析
拉丁美洲销售分析
- 概览、历史与预测资料销售分析
- 拉丁美洲按细分市场销售分析
- 拉丁美洲按国家销售分析
- 巴西销售分析
- 阿根廷销售分析
- 秘鲁销售分析
- 智利销售分析
- 拉丁美洲其他地区销售分析
中东和非洲销售分析
- 概览、历史与预测资料销售分析
- 中东和非洲按细分市场销售分析
- 中东和非洲按国家销售分析
- 沙乌地阿拉伯销售分析
- 阿联酋销售分析
- 以色列销售分析
- 南非销售分析
- 中东其他地区和非洲销售分析

第 8 章：统一通讯即服务公司的竞争格局

统一通讯即服务市场竞争
伙伴关係/协作/协议
併购
新产品发布
其他发展

第 9 章：公司简介

顶级公司市占率分析
市场集中度
8x8 Inc.

公司概况
公司收入
产品
最新动态

ALE International

公司概况
公司收入
产品
最新动态

Avaya LLC

公司概况
公司收入
产品
最新动态

Cisco Systems Inc.

公司概况
公司收入
产品
最新动态

Fuze Inc.

公司概况
公司收入
产品
最新动态

IBM Corporation

公司概况
公司收入
产品
最新动态

Mitel Network Corporation

公司概况
公司收入
产品
最新动态

NEC Corporation

公司概况
公司收入
产品
最新动态

RingCentral Inc.

公司概况
公司收入
产品
最新动态

Verion

公司概况
公司收入
产品
最新动态

註 - 在公司概况中，财务详细资料和最新进展视情况而定，或对私人公司而言可能不包括在内

简介目录图表

Product Code: VMR11215139

The global demand for Unified Communication As A Service Market is presumed to reach the market size of nearly USD 426.64 Billion by 2032 from USD 76.91 Billion in 2023 with a CAGR of 20.97% under the study period 2024-2032.

Unified Communications-as-a-Service (UCaaS) refers to combining the SaaS model with telecommunication services with an integrated information protocol (IP) platform. It supports six communications functions, including enterprise telephony, audio, video or web conferencing, unified messaging, instant messaging, mobility, and communications-enabled business processes. The single-tenant service is utilized for connecting all on-premises applications. The multiple-tenant service is hosted on the service provider's cloud and allows multiple clients to share a single software platform. In addition, UCaaS minimizes capital investments to acquire hardware equipment and outsource resources and provides enhanced operational flexibility.

MARKET DYNAMICS

The growing need for effective communication solutions across many industries is a significant factor creating a positive outlook for the market. In addition, the extensive adoption of cloud computing solutions across the globe, the emerging trend of bring-your-own-devices (BYOD) for improved enterprise mobility, and technological advancements, such as machine learning (ML) and artificial intelligence (AI) based solutions for advanced communications, are playing as other growth-inducing factors. UCaaS solutions offer numerous benefits, including automated transcripts, smart tracking of speakers, and intuitive call recordings, which, in turn, contributing to the market growth. However, security concerns over cloud-based deployment and poor readiness to shift to modern unified communications hinder the market growth.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Unified Communication As A Service. The growth and trends of Unified Communication As A Service industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Unified Communication As A Service market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Deployment

Public Cloud
Private Cloud

By Industry Vertical

Automotive
Education
Healthcare
BFSI
Hospitality
Real Estate
Legal
IT & Telecom
Others

REGIONAL ANALYSIS

This section covers the regional outlook, which accentuates current and future demand for the Unified Communication As A Service market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Unified Communication As A Service market include 8x8 Inc., ALE International, Avaya LLC, Cisco Systems Inc., Fuze Inc., IBM Corporation, Mitel Network Corporation, NEC Corporation, RingCentral Inc., Verion. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

1. PREFACE

1.1. Report Description
- 1.1.1 Objective
- 1.1.2 Target Audience
- 1.1.3 Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
- 1.3.1 Market Research Process
- 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

2.1. Highlights of Market
2.2. Global Market Snapshot

3. UNIFIED COMMUNICATION AS A SERVICE - INDUSTRY ANALYSIS

3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter's Five Force Analysis
3.7. Market Attractiveness Analysis
- 3.7.1 Market Attractiveness Analysis By Deployment
- 3.7.2 Market Attractiveness Analysis By Industry Vertical
- 3.7.3 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

4.1. Value Chain Analysis
4.2. Raw Material Analysis
- 4.2.1 List of Raw Materials
- 4.2.2 Raw Material Manufactures List
- 4.2.3 Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
- 4.4.1 Direct Marketing
- 4.4.2 Indirect Marketing
- 4.4.3 Marketing Channel Development Trend

5. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET ANALYSIS BY DEPLOYMENT

5.1. Overview By Deployment
5.2. Historical and Forecast Data
5.3. Analysis By Deployment
5.4. Public Cloud Historic and Forecast Sales By Regions
5.5. Private Cloud Historic and Forecast Sales By Regions

6. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET ANALYSIS BY INDUSTRY VERTICAL

6.1. Overview By Industry Vertical
6.2. Historical and Forecast Data
6.3. Analysis By Industry Vertical
6.4. Automotive Historic and Forecast Sales By Regions
6.5. Education Historic and Forecast Sales By Regions
6.6. Healthcare Historic and Forecast Sales By Regions
6.7. BFSI Historic and Forecast Sales By Regions
6.8. Hospitality Historic and Forecast Sales By Regions
6.9. Real Estate Historic and Forecast Sales By Regions
6.10. Legal Historic and Forecast Sales By Regions
6.11. IT & Telecom Historic and Forecast Sales By Regions
6.12. Others Historic and Forecast Sales By Regions

7. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET ANALYSIS BY GEOGRAPHY

7.1. Regional Outlook
7.2. Introduction
7.3. North America Sales Analysis
- 7.3.1 Overview, Historic and Forecast Data Sales Analysis
- 7.3.2 North America By Segment Sales Analysis
- 7.3.3 North America By Country Sales Analysis
- 7.3.4 United States Sales Analysis
- 7.3.5 Canada Sales Analysis
- 7.3.6 Mexico Sales Analysis
7.4. Europe Sales Analysis
- 7.4.1 Overview, Historic and Forecast Data Sales Analysis
- 7.4.2 Europe By Segment Sales Analysis
- 7.4.3 Europe By Country Sales Analysis
- 7.4.4 United Kingdom Sales Analysis
- 7.4.5 France Sales Analysis
- 7.4.6 Germany Sales Analysis
- 7.4.7 Italy Sales Analysis
- 7.4.8 Russia Sales Analysis
- 7.4.9 Rest Of Europe Sales Analysis
7.5. Asia Pacific Sales Analysis
- 7.5.1 Overview, Historic and Forecast Data Sales Analysis
- 7.5.2 Asia Pacific By Segment Sales Analysis
- 7.5.3 Asia Pacific By Country Sales Analysis
- 7.5.4 China Sales Analysis
- 7.5.5 India Sales Analysis
- 7.5.6 Japan Sales Analysis
- 7.5.7 South Korea Sales Analysis
- 7.5.8 Australia Sales Analysis
- 7.5.9 South East Asia Sales Analysis
- 7.5.10 Rest Of Asia Pacific Sales Analysis
7.6. Latin America Sales Analysis
- 7.6.1 Overview, Historic and Forecast Data Sales Analysis
- 7.6.2 Latin America By Segment Sales Analysis
- 7.6.3 Latin America By Country Sales Analysis
- 7.6.4 Brazil Sales Analysis
- 7.6.5 Argentina Sales Analysis
- 7.6.6 Peru Sales Analysis
- 7.6.7 Chile Sales Analysis
- 7.6.8 Rest of Latin America Sales Analysis
7.7. Middle East & Africa Sales Analysis
- 7.7.1 Overview, Historic and Forecast Data Sales Analysis
- 7.7.2 Middle East & Africa By Segment Sales Analysis
- 7.7.3 Middle East & Africa By Country Sales Analysis
- 7.7.4 Saudi Arabia Sales Analysis
- 7.7.5 UAE Sales Analysis
- 7.7.6 Israel Sales Analysis
- 7.7.7 South Africa Sales Analysis
- 7.7.8 Rest Of Middle East And Africa Sales Analysis

8. COMPETITIVE LANDSCAPE OF THE UNIFIED COMMUNICATION AS A SERVICE COMPANIES

8.1. Unified Communication As A Service Market Competition
8.2. Partnership/Collaboration/Agreement
8.3. Merger And Acquisitions
8.4. New Product Launch
8.5. Other Developments

9. COMPANY PROFILES OF UNIFIED COMMUNICATION AS A SERVICE INDUSTRY

9.1. Top Companies Market Share Analysis
9.2. Market Concentration Rate
9.3. 8x8 Inc.
- 9.3.1 Company Overview
- 9.3.2 Company Revenue
- 9.3.3 Products
- 9.3.4 Recent Developments
9.4. ALE International
- 9.4.1 Company Overview
- 9.4.2 Company Revenue
- 9.4.3 Products
- 9.4.4 Recent Developments
9.5. Avaya LLC
- 9.5.1 Company Overview
- 9.5.2 Company Revenue
- 9.5.3 Products
- 9.5.4 Recent Developments
9.6. Cisco Systems Inc.
- 9.6.1 Company Overview
- 9.6.2 Company Revenue
- 9.6.3 Products
- 9.6.4 Recent Developments
9.7. Fuze Inc.
- 9.7.1 Company Overview
- 9.7.2 Company Revenue
- 9.7.3 Products
- 9.7.4 Recent Developments
9.8. IBM Corporation
- 9.8.1 Company Overview
- 9.8.2 Company Revenue
- 9.8.3 Products
- 9.8.4 Recent Developments
9.9. Mitel Network Corporation
- 9.9.1 Company Overview
- 9.9.2 Company Revenue
- 9.9.3 Products
- 9.9.4 Recent Developments
9.10. NEC Corporation
- 9.10.1 Company Overview
- 9.10.2 Company Revenue
- 9.10.3 Products
- 9.10.4 Recent Developments
9.11. RingCentral Inc.
- 9.11.1 Company Overview
- 9.11.2 Company Revenue
- 9.11.3 Products
- 9.11.4 Recent Developments
9.12. Verion
- 9.12.1 Company Overview
- 9.12.2 Company Revenue
- 9.12.3 Products
- 9.12.4 Recent Developments