SYNOPSIS:
While video "cutting the cord" or "shaving the cord" has been a hot trend for several years now, many consumers are having to "rebundle" various video services (including returning to traditional pay TV) and content sources together in order to meet their needs. In many cases, this "rebundling" is costing consumers more than when they were primarily relying on corded, linear video services.
This primary research examines consumer trends in unbundling their video services and the related recent phenomena of consumers needing to rebundle their service portfolio because of a fragmented video content marketplace. The research also details how the COVID-19 crisis has impacted how consumers are building their video services stack.
ANALYST INSIGHT:
"When they flee pay-TV, Cord-Cutters essentially unbundle a paid television service. But a new phenomenon is on the rise: rebundling. Video consumers now find that though they have access to more service options than ever before, no one provider satisfies all of their content needs." - Steve Nason, Research Director, Parks Associates.
Table of Contents
Survey Methodology and Definitions
- Survey Sample & Fielding
- Parks Associates 2021 Respondent Quotas
Key Terms and Definitions
Entertainment Video Service Ecosystem
Executive Summary
- Industry Insight
- Traditional Pay-TV vs. Cord-Cutters and Cord-Nevers
- Online Pay-TV Service: Cord-Cutters and Cord-Nevers
- Traditional Pay-TV Service Cancellation Triggers
- Monthly Service Cost Among Cord-Cutters
Understanding Cord-Cutters and Nevers
- Penetration of Traditional Pay-TV vs. OTT Video Services
- Traditional Pay-TV vs. Cord-Cutters and Cord-Nevers
- Last Time Subscribed to Traditional Pay-TV Service
- Online Pay-TV Service: Cord-Cutters and Cord-Nevers
- OTT Service Subscription: Cord-Cutters vs. Cord-Nevers
- Last Subscription to Traditional Pay-TV by Online Pay-TV Adoption
- Cord-Cutters and Cord-Nevers: Age, Income, Tech Adoption
- Attitudes Toward Technology and Lifestyle
- Adoption of Video Products
Pay-TV Experience of Cord-Cutters
- Traditional Pay-TV Service Cancellation Triggers
- Previous Traditional Pay-TV Service Providers
- Cord-Cutters: Monthly Cost of Previous Traditional Pay-TV Service
- Drivers for Traditional Pay-TV Service Retention Among Cord-Cutters
- Drivers for Traditional Pay-TV Service Retention Among Cord-Cutters
Rebundling of Video
- Total Monthly Spending on OTT Services: Cord-Cutters vs. Cord-Nevers
- Average Monthly Spending on OTT Services by Type
- Monthly Video Service Cost Among Cord-Cutters
- Monthly Service Cost: Traditional Pay-TV vs. OTT
- OTT Service Use by Business Model
- Number of OTT Service Subscriptions
- Subscribers Cancelling Service as % of Subscriber Base: Cord-Cutters vs. Cord-Nevers
- High Intention to Subscribe to Pay-TV Services: Cord-Cutters vs. Cord-Nevers
Appendix
- Demographic Breakdown of Video Viewing Segments
- Housing Breakdown of Video Viewer Segments
- Defining Heads of Broadband Households