UCaaS（统一通讯即服务）全球市场（2023-2030）：按部署（公有云/私有云）和产业（汽车/教育）分類的规模、份额、成长分析和预测

Global Unified Communication as a Service Market Size, Share, Growth Analysis, By Deployment (Public Cloud, and Private Cloud ), By Industry Vertical (Automotive, Education) - Industry Forecast 2023-2030

出版日期: 2023年07月22日 | 出版商:

SkyQuest | 英文 157 Pages | 商品交期: 3-5个工作天内

价格

简介目录

全球UCaaS（统一通讯即服务）市场规模预计将从2021年的476.4亿美元增长到2022年的584.5亿美元，预测期内年复合成长率为20.6%，到2030年到2022年将增长到584.5亿美元。预计将增长至2623.7亿美元。

远距工作的激增正在推动 UCaaS 解决方案的采用，帮助企业重新考虑成本并保护利润。透过将人工智慧整合到 UCaaS 中，企业可以智慧地追踪发言者、记录通话、了解用户偏好并提供客製化服务。由人工智慧支援的 UCaaS 还可以帮助策略决策并改善使用者体验。大流行后，视讯通话的采用正在推动市场成长，并为虚拟会议创建协作环境。 5G网路和高速网路的引入也使高品质的音讯和视讯会议成为可能，进一步推动了市场成长。 Web RTC 解决方案满足了即时通讯的需求，人工智慧驱动的聊天机器人增强了通讯和远端工作体验。

远距工作和分散式团队的兴起增加了对 UCaaS 解决方案的需求。这些解决方案提供无缝通讯和协作工具，包括音讯和视讯会议、即时讯息、文件共享和虚拟会议室，无论地理位置如何，都可以实现有效协作。

向云端基础的UCaaS 解决方案的转变继续获得动力。组织正在采用云端基础的模型来利用可扩充性、弹性和较低基础设施成本的优势。云端基础的UCaaS 解决方案还可以实现随时随地的无缝远端存取和协作，支援日益增长的远端工作趋势。

UCaaS 供应商越来越多地将其解决方案与流行的协作工具（例如讯息应用程式、专案管理平台和文件共享工具）整合。这种整合可实现统一、简化的通讯和协作体验，从而提高生产力和效率。

该报告调查了全球UCaaS（统一通讯即服务）市场，提供了市场概述，分析了影响市场的各种因素、技术和创新趋势、法律制度、市场规模趋势和预测，并提供了各种信息。总结了按类别和地区分類的细分、竞争形势以及主要企业的概况。

执行摘要
调查方法
母市场分析
- 市场概况
- 市场规模
- 市场动态
关键市场洞察
- 技术分析
- 价格分析
- 供应链分析
- 价值链分析
- 市场生态系统
- 智慧财产权分析
- 贸易分析
- 启动分析
- 原料分析
- 创新矩阵
- 管道产品分析
- 总体经济指标
- 重点投资分析
- 关键成功要素
- 竞争程度
市场动态及预测
- 市场动态
  - 促进因素
  - 机会
  - 抑制因素
  - 任务
法规状况
波特的分析
Skyquest 对未来颠覆的独家见解
按产业分類的全球 UCaaS（统一通讯即服务）市场
- 市场概况
- 车
- 教育
- 卫生保健
- BFSI
- 款待
- 房地产
- 法律
- 资讯科技/通讯
- 其他的
按地区分類的全球 UCaaS（统一通讯即服务）市场
- 市场概况
- 北美洲
- 欧洲
- 亚太地区
- 拉丁美洲
- 中东/非洲
竞争形势
- 前5名企业对比
- 主要企业市场地位
- 主要企业的招募策略
- 关键成功策略
- 近期市集活动
- 主要企业市场占有率
主要企业简介
- Microsoft Corporation
- Cisco Systems, Inc.
- RingCentral, Inc.
- Zoom Video Communications, Inc.
- Mitel Networks Corporation
- 8x8, Inc.
- Avaya Holdings Corp.
- Fuze, Inc.
- Vonage Holdings Corp.
- Google LLC (Google Meet)
- Fuze, Inc.
- BroadSoft (now part of Cisco)
- LogMeIn, Inc. (GoToConnect)
- Alcatel-Lucent Enterprise
- NEC Corporation
- Fuze, Inc.
- Unify, Inc. (Atos SE)
- Verizon Communications Inc.
- BT Group plc
- AT&T Inc.

简介目录

Product Code: SQMIG45D2061

The Global Unified Communication As A Service Market was valued at USD 47.64 Billion in 2021 and is anticipated to expand from USD 58.45 Billion in 2022 to USD 262.37 Billion by 2030, showing a robust CAGR of 20.6% within the forecast period (2023-2030).

The surge in remote work is driving the adoption of UCaaS solutions, aiding businesses in reevaluating costs and preserving profits. Integrating AI into UCaaS empowers organizations to intelligently track speakers, record calls, understand user preferences, and offer tailored services. AI-powered UCaaS also aids in strategic decision-making and enhancing user experiences. Post-pandemic, the adoption of video calling is bolstering market growth, creating a collaborative environment for virtual meetings. The introduction of 5G networks and fast internet further fuels market growth by enabling high-quality audio and video conferencing. Real-time communication demands are met through Web RTC solutions, while AI-driven chatbots enhance communication and remote work experiences.

Top-down and bottom-up approaches were used to estimate and validate the size of the Unified Communication as A Service Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined by using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Unified Communication as A Service Market Segmental Analysis Report

The global unified communication as a service market is segmented based on deployment, industry vertical, and region. Based on deployment, the market is segmented into public cloud and private cloud. Based on industry vertical the market is segmented into automotive, education, healthcare, BFSI, hospitality, real estate, legal, IT & telecom, and others. Based on region, the global unified communication as a service market is segmented into North America, Europe, Asia-Pacific, South America, and MEA.

Global Unified Communication as A Service Market Dynamics

Global Unified Communication as a Service Market Driver

Remote Work and Collaboration

The rise of remote work and distributed teams has increased the demand for UCaaS solutions. These solutions provide seamless communication and collaboration tools, such as voice and video conferencing, instant messaging, file sharing, and virtual meeting rooms, enabling effective collaboration regardless of geographical locations.

Global Unified Communication as a Service Market Restraint

Security and Data Privacy Concerns

As organizations rely on cloud-based UCaaS solutions, there may be concerns regarding data security and privacy. Organizations need to ensure that proper security measures are in place, including data encryption, access controls, and compliance with regulatory requirements.

Global Unified Communication as A Service Key Market Trends

Cloud-Based Solutions: The shift towards cloud-based UCaaS solutions continues to gain momentum. Organizations are embracing cloud-based models to leverage the benefits of scalability, flexibility, and reduced infrastructure costs. Cloud-based UCaaS solutions also enable seamless remote access and collaboration from anywhere, supporting the growing trend of remote work. Integration with Collaboration Tools: UCaaS providers are increasingly integrating their solutions with popular collaboration tools such as messaging apps, project management platforms, and document sharing tools. This integration allows for a unified and streamlined communication and collaboration experience, improving productivity and efficiency.

Video Conferencing Dominance: Video conferencing has emerged as a dominant component of UCaaS solutions. The COVID-19 pandemic has accelerated the adoption of video conferencing for remote collaboration. Providers are enhancing video capabilities by offering features like virtual backgrounds, screen sharing, and recording options to enhance the overall meeting experience.

Artificial Intelligence (AI) Integration: AI technologies are being integrated into UCaaS solutions to enhance user experience and productivity. AI-powered features such as voice assistants, real-time language translation, transcription services, and automated meeting scheduling are becoming increasingly prevalent, making communication and collaboration more efficient.

Executive Summary
- Market Overview
- Wheel of Fortune
Research Methodology
- Information Procurement
- Secondary & Primary Data Sources
- Market Size Estimation
- Market Assumptions & Limitations
Parent Market Analysis
- Market Overview
- Market Size
- Market Dynamics
Drivers
Opportunities
Restraints
Challenges
Key Market Insights
- Technology Analysis
- Pricing Analysis
- Supply Chain Analysis
- Value Chain Analysis
- Ecosystem of the Market
- IP Analysis
- Trade Analysis
- Startup Analysis
- Raw Material Analysis
- Innovation Matrix
- Pipeline Product Analysis
- Macroeconomic Indicators
- Top Investment Analysis
- Key Success Factor
- Degree of Competition
Market Dynamics & Outlook
- Market Dynamics
Drivers
Opportunities
Restraints
Challenges
- Regulatory Landscape
- Porters Analysis
Competitive rivalry
Threat of Substitute Products
Bargaining Power of Buyers
Threat of New Entrants
Bargaining Power of Suppliers
- Skyquest Special Insights on Future Disruptions
Political Impact
Economic Impact
Social Impact
Technical Impact
Environmental Impact
Legal Impact
Global Unified Communication as a Service Market by Deployment
- Market Overview
- Public Cloud
- and Private Cloud
Global Unified Communication as a Service Market by Industry Vertical
- Market Overview
- Automotive
- Education
- Healthcare
- BFSI
- Hospitality
- Real Estate
- Legal
- IT & Telecom
- and Others
Global Unified Communication as a Service Market Size by Region
- Market Overview
- North America
USA
Canada
- Europe
Germany
Spain
France
UK
Rest of Europe
- Asia Pacific
China
India
Japan
South Korea
Rest of Asia-Pacific
- Latin America
Brazil
Rest of Latin America
- Middle East & Africa (MEA)
GCC Countries
South Africa
Rest of MEA
Competitive Landscape
- Top 5 Player Comparison
- Market Positioning of Key Players, 2021
- Strategies Adopted by Key Market Players
- Top Winning Strategies
By Development
By Company
By Year
- Recent Activities in the Market
- Key Companies Market Share (%), 2021
Key Company Profiles
- Microsoft Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Cisco Systems, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- RingCentral, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Zoom Video Communications, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Mitel Networks Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- 8x8, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Avaya Holdings Corp.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Fuze, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Vonage Holdings Corp.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Google LLC (Google Meet)
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Fuze, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- BroadSoft (now part of Cisco)
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- LogMeIn, Inc. (GoToConnect)
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Alcatel-Lucent Enterprise
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- NEC Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Fuze, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Unify, Inc. (Atos SE)
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Verizon Communications Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- BT Group plc
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- AT&T Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments