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市场调查报告书
商品编码
1401158

UCaaS（统一通讯即服务）市场 - 全球规模、占有率、趋势分析、机会、预测报告，2019-2029

Unified Communication-as-a-Service Market - Global Size, Share, Trend Analysis, Opportunity and Forecast Report, 2019-2029, Segmented By Deployment Model ; By Component ; By Organization Size ; By End User ; By Region
出版日期: | 出版商: Blueweave Consulting | 英文 400 Pages | 商品交期: 2-3个工作天内

价格
简介目录

全球UCaaS（统一通讯即服务）市场规模将以6.89%的复合年增长率稳定成长，2029年达到364.3亿美元

由于从旧有系统到云端基础的通讯服务的持续迁移以及 BYOD（自带设备）和行动趋势的日益采用，全球 UCaaS（统一通讯即服务）市场正在不断增长，并且越来越受到关注。

领先的策略咨询和市场研究公司 BlueWeave Consulting 在最近的一项研究中估计，2022 年全球 UCaaS（统一通讯即服务）市场规模为 244.3 亿美元。在2023-2029年的预测期内，BlueWeave预测全球UCaaS（统一通讯即服务）市场规模将以6.89%的复合年增长率增长，到2029年达到364.3亿美元。我是。智慧型手机的日益普及和支援远距工作的数位平台的日益使用是全球 UCaaS（统一通讯即服务）市场的关键成长要素。此外，在分析期间，人工智慧和机器学习等新技术的利用预计将为全球UCaaS（统一通讯即服务）市场的扩张提供有吸引力的机会。

机会 透过 UCaaS 提高成本效率

随着云端基础的统一通讯的出现，员工可以随时随地进行连接，企业正在以比本地 PBX 系统更低的成本实施统一通讯。 UCaaS 选项按月定价，并采用外部託管基础架构中的软体，从而最大限度地降低总拥有成本。这些功能可以提高员工之间的协作、生产力和工作满意度，同时降低差旅成本。 UCaaS 系统不需要昂贵的通讯基础设施，而是需要支援 VoIP 的电话终端和本地专用路由设备。由于总拥有成本的降低，全球UCaaS（统一通讯即服务）市场预计在分析期间将显着成长。

UCaaS（统一通讯即服务）的全球市场 - 按组件

全球UCaaS（统一通讯即服务）市场根据组件细分为电话、统一讯息、定序、协作平台和应用程式。电话业务在市场上占有最高占有率。然而，UCaaS 采用的固有特征，例如安全性和减少对多个提供者的依赖，可能会在预测期内推动对协作平台和应用程式的需求。由于中小企业 (SME) 的需求不断增长，世界各地的供应商都将电话和会议作为其主要产品进行销售。这些技术正在帮助中小企业改善企业沟通和效率。

地缘政治紧张局势加剧对全球 UCaaS（统一通讯即服务）市场的影响

不断升级的地缘政治紧张局势阻碍了全球UCaaS（统一通讯即服务）市场的成长。例如，以巴衝突对两国整个高科技产业产生了负面影响。 UCaaS 是一种依赖资料中心的云端基础的交付模型。以色列大约有 17 个资料中心，支援各种中小企业的业务。然而，战争爆发后，由于资金缺乏和网路攻击频率急剧增加，技术提供资源减少。科技新兴企业是以色列和哈马斯之间战争打击最严重的企业之一，这直接影响了全球UCaaS（统一通讯即服务）市场的成长。

竞争形势

全球 UCaaS（统一通讯即服务）市场的主要参与者包括 Genesys、Mitel Networks Corp.、NEC Corporation、Google LLC、RingCentral, Inc.、Cisco Systems Inc.、Microsoft Corporation、8x8, Inc.。、Zoom Video Communications, Inc.、Avaya Inc.、GoTo、Orange SA、DialPad、Verizon Communications Inc. 等。为了进一步增加市场占有率，这些公司正在采取各种策略，例如併购、合作、合资、授权协议和新产品发布。

该报告的详细分析提供了全球 UCaaS（统一通讯即服务）市场的成长潜力、未来趋势和资讯。它还涵盖了推动市场总规模预测的因素。该报告致力于提供全球统一通讯服务 (UCaaS) 市场的最新技术趋势以及产业见解，以帮助决策者做出适当的策略决策。此外，我们也分析了市场的成长动力、挑战和竞争力。

目录

第一章 研究框架

第 2 章执行摘要

第三章 全球UCaaS（统一通讯即服务）市场洞察

  • 产业价值链分析
  • DROC分析
    • 生长促进因子
      • 增加从旧有系统到云端基础的通讯服务的迁移
      • 自带设备 (BYOD) 和行动趋势的爆炸性成长
    • 抑制因素
      • 云端基础的部署的安全性问题
    • 机会
      • 扩大政府在不同部门的配合措施和活动
      • 5G科技与高速网路简介
    • 任务
      • 过渡到统一通讯的准备度较低
  • 科技进步/最新发展
  • 法律规范
  • 波特五力分析

第四章全球UCaaS（统一通讯即服务）市场概述

  • 2019-2029年市场规模及预测
    • 按金额
  • 市场占有率及预测
    • 按部署模型
      • 管理服务
      • 託管/云端服务
    • 按成分
      • 电话
      • 统一讯息传递
      • 会议
      • 协作平台和应用程式
    • 按组织规模
      • 大公司
      • 中小企业 (SME)
    • 按最终用户
      • 媒体和娱乐
      • BFSI
      • 资讯科技与电信
      • 卫生保健
      • 汽车和交通
      • 其他的
    • 按地区
      • 北美洲
      • 欧洲
      • 亚太地区 (APAC)
      • 拉丁美洲 (LATAM)
      • 中东和非洲 (MEA)

第五章 北美UCaaS（统一通讯即服务）市场

  • 2019-2029年市场规模及预测
    • 按金额
  • 市场占有率及预测
    • 按部署模型
    • 按成分
    • 按组织规模
    • 按最终用户
    • 按国家/地区
      • 美国
      • 加拿大

第六章欧洲UCaaS（统一通讯即服务）市场

  • 2019-2029年市场规模及预测
    • 按金额
  • 市场占有率及预测
    • 按部署模型
    • 按成分
    • 按组织规模
    • 按最终用户
    • 按国家/地区
      • 德国
      • 英国
      • 义大利
      • 法国
      • 西班牙
      • 比利时
      • 俄罗斯
      • 荷兰
      • 其他的

第七章亚太UCaaS（统一通讯即服务）市场

  • 2019-2029年市场规模及预测
    • 按金额
  • 市场占有率及预测
    • 按部署模型
    • 按成分
    • 按组织规模
    • 按最终用户
    • 按国家/地区
      • 中国
      • 印度
      • 日本
      • 韩国
      • 澳洲和纽西兰
      • 印尼
      • 马来西亚
      • 新加坡
      • 越南
      • 其他的

第八章拉丁美洲UCaaS（统一通讯即服务）市场

  • 2019-2029年市场规模及预测
    • 按金额
  • 市场占有率及预测
    • 按部署模型
    • 按成分
    • 按组织规模
    • 按最终用户
    • 按国家/地区
      • 巴西
      • 墨西哥
      • 阿根廷
      • 秘鲁
      • 其他的

第九章 中东和非洲UCaaS（统一通讯即服务）市场

  • 2019-2029年市场规模及预测
    • 按金额
  • 市场占有率及预测
    • 按部署模型
    • 按成分
    • 按组织规模
    • 按最终用户
    • 按国家/地区
      • 沙乌地阿拉伯
      • 阿拉伯聯合大公国
      • 卡达
      • 科威特
      • 南非
      • 奈及利亚
      • 阿尔及利亚
      • 其他的

第10章竞争形势

  • 主要企业及其产品列表
  • 2022 年全球 UCaaS（统一通讯即服务）市场占有率分析
  • 透过管理参数进行竞争基准化分析
  • 主要策略发展（合併、收购、合作伙伴关係等）

第十一章地缘政治紧张局势加剧对全球UCaaS（统一通讯即服务）市场的影响

第十二章 公司简介（公司简介、财务矩阵、竞争形势、关键人力资源、主要竞争、联络地址、策略展望、SWOT分析）

  • Genesys
  • Mitel Networks Corp.
  • NEC Corporation
  • Google LLC
  • RingCentral, Inc.
  • Cisco Systems Inc.
  • Microsoft Corporation
  • 8x8, Inc.
  • Zoom Video Communications, Inc.
  • Avaya Inc.
  • GoTo
  • Orange SA
  • DialPad
  • Verizon Communications Inc.
  • 其他主要企业

第十三章 主要战略建议

第14章调查方法

简介目录
Product Code: BWC22408

Global Unified Communication-as-a-Service (UCaaS) Market Size Expands at Steady CAGR of 6.89% to Reach USD 36.43 Billion by 2029

Global Unified Communication-as-a-Service (UCaaS) Market is gaining traction because of the growing shift from legacy systems to cloud-based communication services and increasing adoption of bring your own device (BYOD) and mobility trends.

BlueWeave Consulting, a leading strategic consulting and market research firm, in its recent study, estimated the Global Unified Communication-as-a-Service (UCaaS) Market size at USD 24.43 billion in 2022. During the forecast period between 2023 and 2029, BlueWeave expects the Global Unified Communication-as-a-Service (UCaaS) Market size to grow at a CAGR of 6.89% reaching a value of USD 36.43 billion by 2029. The expanding number of smartphones and the increasing usage of digital platforms that enable remote working are major growth factors for the Global Unified Communication-as-a-Service (UCaaS) Market. Furthermore, the growing use of new technologies, such as artificial intelligence and machine learning is expected to provide attractive opportunities for the expansion of Global Unified Communication-as-a-Service (UCaaS) Market during the period in analysis.

Opportunity: Higher Cost-Efficiency with UCaaS

Due to the emergence of cloud-based unified communications, which allows employees to connect from any location and at any time, enterprises are implementing unified communications at a cheaper cost than on-premises PBX systems. UCaaS options charge a monthly fee and employ software from externally hosted infrastructure, minimizing the total cost of ownership. These features boost collaboration among workers, productivity, and work satisfaction while decreasing the cost of travel. UCaaS systems require VoIP-ready telephone handsets and specialized routing equipment on-premises, rather than expensive telecom infrastructure. As a result of the reduced total cost of ownership, the Global Unified Communication-as-a-Service (UCaaS) Market is expected to grow at a significant rate during the period in analysis.

Global Unified Communication-as-a-Service (UCaaS) Market - By Component

Based on component, the Global Unified Communication-as-a-Service (UCaaS) Market is segmented into telephony, unified messaging, conferencing, and collaborative platform and applications. The telephony segment accounts for the highest share of the market. However, due to intrinsic features, such as security and reduced dependency on numerous providers for UCaaS adoption, the collaborative platforms and apps sector will likely have higher demand over the projection period. Because of an increasing demand from small and medium-sized organizations (SMEs), suppliers worldwide are selling telephony and conferencing as the primary products. These technologies help SMEs improve corporate communication and efficiency.

Impact of Escalating Geopolitical Tensions on Global Unified Communication-as-a-Service (UCaaS) Market

The escalating geopolitical tensions disrupted the growth of the Global Unified Communication-as-a-Service (UCaaS) Market. For instance, the Israel-Palestine conflict negatively affected the entire tech industry in both countries. UCaaS is a cloud-based delivery model that relies on data centers to deliver. Israel has about 17 data centers that support the operations of various SMEs. However, post the outbreak of war, the technology-providing resources declined due to a lack of financial resources as well as a spike in the frequency of cyberattacks. The tech startups were among the worst-hit contenders due to the Israel war with Hamas, which directly impacted the growth of the Global Unified Communication-as-a-Service (UCaaS) Market.

Competitive Landscape

Major players operating in the Global Unified Communication-as-a-Service (UCaaS) Market include Genesys, Mitel Networks Corp., NEC Corporation, Google LLC, RingCentral, Inc., Cisco Systems Inc., Microsoft Corporation, 8x8, Inc., Zoom Video Communications, Inc., Avaya Inc., GoTo, Orange S.A., DialPad, and Verizon Communications Inc. To further enhance their market share, these companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches.

The in-depth analysis of the report provides information about growth potential, upcoming trends, and the Global Unified Communication-as-a-Service (UCaaS) Market. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends in the Global Unified Communication-as-a-Service (UCaaS) Market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyzes the growth drivers, challenges, and competitive dynamics of the market.

Table of Contents

1. Research Framework

  • 1.1. Research Objective
  • 1.2. Product Overview
  • 1.3. Market Segmentation

2. Executive Summary

3. Global Unified Communication-as-a-Service (UCaaS) Market Insights

  • 3.1. Industry Value Chain Analysis
  • 3.2. DROC Analysis
    • 3.2.1. Growth Drivers
      • 3.2.1.1. Growth in Migration from Legacy Systems to Cloud-Based Communication Services
      • 3.2.1.2. Surge in Trend of Bring Your Own Device (BYOD) and Mobility
    • 3.2.2. Restraints
      • 3.2.2.1. Security Concern over Cloud-Based Deployment
    • 3.2.3. Opportunities
      • 3.2.3.1. Growing Government Initiatives and Activities Across Diverse Sectors
      • 3.2.3.2. Introduction of 5G Technology and High-Speed Internet
    • 3.2.4. Challenges
      • 3.2.4.1. Low Readiness to move to Unified Communication
  • 3.3. Technological Advancements/Recent Developments
  • 3.4. Regulatory Framework
  • 3.5. Porter's Five Forces Analysis
    • 3.5.1. Bargaining Power of Suppliers
    • 3.5.2. Bargaining Power of Buyers
    • 3.5.3. Threat of New Entrants
    • 3.5.4. Threat of Substitutes
    • 3.5.5. Intensity of Rivalry

4. Global Unified Communication-as-a-Service (UCaaS) Market Overview

  • 4.1. Market Size & Forecast, 2019-2029
    • 4.1.1. By Value (USD Billion)
  • 4.2. Market Share and Forecast
    • 4.2.1. By Deployment Model
      • 4.2.1.1. Managed Service
      • 4.2.1.2. Hosted/Cloud Service
    • 4.2.2. By Component
      • 4.2.2.1. Telephony
      • 4.2.2.2. Unified Messaging
      • 4.2.2.3. Conferencing
      • 4.2.2.4. Collaborative Platform and Application
    • 4.2.3. By Organization Size
      • 4.2.3.1. Large Enterprises
      • 4.2.3.2. Small and Medium-sized Enterprises (SMEs)
    • 4.2.4. By End User
      • 4.2.4.1. Media & Entertainment
      • 4.2.4.2. BFSI
      • 4.2.4.3. IT & Telecom
      • 4.2.4.4. Healthcare
      • 4.2.4.5. Automotive & Transportation
      • 4.2.4.6. Others
    • 4.2.5. By Region
      • 4.2.5.1. North America
      • 4.2.5.2. Europe
      • 4.2.5.3. Asia Pacific (APAC)
      • 4.2.5.4. Latin America (LATAM)
      • 4.2.5.5. Middle East and Africa (MEA)

5. North America Unified Communication-as-a-Service (UCaaS) Market

  • 5.1. Market Size & Forecast, 2019-2029
    • 5.1.1. By Value (USD Billion)
  • 5.2. Market Share & Forecast
    • 5.2.1. By Deployment Model
    • 5.2.2. By Component
    • 5.2.3. By Organization Size
    • 5.2.4. By End User
    • 5.2.5. By Country
      • 5.2.5.1. United States
      • 5.2.5.1.1. By Deployment Model
      • 5.2.5.1.2. By Component
      • 5.2.5.1.3. By Organization Size
      • 5.2.5.1.4. By End User
      • 5.2.5.2. Canada
      • 5.2.5.2.1. By Deployment Model
      • 5.2.5.2.2. By Component
      • 5.2.5.2.3. By Organization Size
      • 5.2.5.2.4. By End User

6. Europe Unified Communication-as-a-Service (UCaaS) Market

  • 6.1. Market Size & Forecast, 2019-2029
    • 6.1.1. By Value (USD Billion)
  • 6.2. Market Share & Forecast
    • 6.2.1. By Deployment Model
    • 6.2.2. By Component
    • 6.2.3. By Organization Size
    • 6.2.4. By End User
    • 6.2.5. By Country
      • 6.2.5.1. Germany
      • 6.2.5.1.1. By Deployment Model
      • 6.2.5.1.2. By Component
      • 6.2.5.1.3. By Organization Size
      • 6.2.5.1.4. By End User
      • 6.2.5.2. United Kingdom
      • 6.2.5.2.1. By Deployment Model
      • 6.2.5.2.2. By Component
      • 6.2.5.2.3. By Organization Size
      • 6.2.5.2.4. By End User
      • 6.2.5.3. Italy
      • 6.2.5.3.1. By Deployment Model
      • 6.2.5.3.2. By Component
      • 6.2.5.3.3. By Organization Size
      • 6.2.5.3.4. By End User
      • 6.2.5.4. France
      • 6.2.5.4.1. By Deployment Model
      • 6.2.5.4.2. By Component
      • 6.2.5.4.3. By Organization Size
      • 6.2.5.4.4. By End User
      • 6.2.5.5. Spain
      • 6.2.5.5.1. By Deployment Model
      • 6.2.5.5.2. By Component
      • 6.2.5.5.3. By Organization Size
      • 6.2.5.5.4. By End User
      • 6.2.5.6. Belgium
      • 6.2.5.6.1. By Deployment Model
      • 6.2.5.6.2. By Component
      • 6.2.5.6.3. By Organization Size
      • 6.2.5.6.4. By End User
      • 6.2.5.7. Russia
      • 6.2.5.7.1. By Deployment Model
      • 6.2.5.7.2. By Component
      • 6.2.5.7.3. By Organization Size
      • 6.2.5.7.4. By End User
      • 6.2.5.8. The Netherlands
      • 6.2.5.8.1. By Deployment Model
      • 6.2.5.8.2. By Component
      • 6.2.5.8.3. By Organization Size
      • 6.2.5.8.4. By End User
      • 6.2.5.9. Rest of Europe
      • 6.2.5.9.1. By Deployment Model
      • 6.2.5.9.2. By Component
      • 6.2.5.9.3. By Organization Size
      • 6.2.5.9.4. By End User

7. Asia-Pacific Unified Communication-as-a-Service (UCaaS) Market

  • 7.1. Market Size & Forecast, 2019-2029
    • 7.1.1. By Value (USD Billion)
  • 7.2. Market Share & Forecast
    • 7.2.1. By Deployment Model
    • 7.2.2. By Component
    • 7.2.3. By Organization Size
    • 7.2.4. By End User
    • 7.2.5. By Country
      • 7.2.5.1. China
      • 7.2.5.1.1. By Deployment Model
      • 7.2.5.1.2. By Component
      • 7.2.5.1.3. By Organization Size
      • 7.2.5.1.4. By End User
      • 7.2.5.2. India
      • 7.2.5.2.1. By Deployment Model
      • 7.2.5.2.2. By Component
      • 7.2.5.2.3. By Organization Size
      • 7.2.5.2.4. By End User
      • 7.2.5.3. Japan
      • 7.2.5.3.1. By Deployment Model
      • 7.2.5.3.2. By Component
      • 7.2.5.3.3. By Organization Size
      • 7.2.5.3.4. By End User
      • 7.2.5.4. South Korea
      • 7.2.5.4.1. By Deployment Model
      • 7.2.5.4.2. By Component
      • 7.2.5.4.3. By Organization Size
      • 7.2.5.4.4. By End User
      • 7.2.5.5. Australia & New Zealand
      • 7.2.5.5.1. By Deployment Model
      • 7.2.5.5.2. By Component
      • 7.2.5.5.3. By Organization Size
      • 7.2.5.5.4. By End User
      • 7.2.5.6. Indonesia
      • 7.2.5.6.1. By Deployment Model
      • 7.2.5.6.2. By Component
      • 7.2.5.6.3. By Organization Size
      • 7.2.5.6.4. By End User
      • 7.2.5.7. Malaysia
      • 7.2.5.7.1. By Deployment Model
      • 7.2.5.7.2. By Component
      • 7.2.5.7.3. By Organization Size
      • 7.2.5.7.4. By End User
      • 7.2.5.8. Singapore
      • 7.2.5.8.1. By Deployment Model
      • 7.2.5.8.2. By Component
      • 7.2.5.8.3. By Organization Size
      • 7.2.5.8.4. By End User
      • 7.2.5.9. Vietnam
      • 7.2.5.9.1. By Deployment Model
      • 7.2.5.9.2. By Component
      • 7.2.5.9.3. By Organization Size
      • 7.2.5.9.4. By End User
      • 7.2.5.10. Rest of APAC
      • 7.2.5.10.1. By Deployment Model
      • 7.2.5.10.2. By Component
      • 7.2.5.10.3. By Organization Size
      • 7.2.5.10.4. By End User

8. Latin America Unified Communication-as-a-Service (UCaaS) Market

  • 8.1. Market Size & Forecast, 2019-2029
    • 8.1.1. By Value (USD Billion)
  • 8.2. Market Share & Forecast
    • 8.2.1. By Deployment Model
    • 8.2.2. By Component
    • 8.2.3. By Organization Size
    • 8.2.4. By End User
    • 8.2.5. By Country
      • 8.2.5.1. Brazil
      • 8.2.5.1.1. By Deployment Model
      • 8.2.5.1.2. By Component
      • 8.2.5.1.3. By Organization Size
      • 8.2.5.1.4. By End User
      • 8.2.5.2. Mexico
      • 8.2.5.2.1. By Deployment Model
      • 8.2.5.2.2. By Component
      • 8.2.5.2.3. By Organization Size
      • 8.2.5.2.4. By End User
      • 8.2.5.3. Argentina
      • 8.2.5.3.1. By Deployment Model
      • 8.2.5.3.2. By Component
      • 8.2.5.3.3. By Organization Size
      • 8.2.5.3.4. By End User
      • 8.2.5.4. Peru
      • 8.2.5.4.1. By Deployment Model
      • 8.2.5.4.2. By Component
      • 8.2.5.4.3. By Organization Size
      • 8.2.5.4.4. By End User
      • 8.2.5.5. Rest of LATAM
      • 8.2.5.5.1. By Deployment Model
      • 8.2.5.5.2. By Component
      • 8.2.5.5.3. By Organization Size
      • 8.2.5.5.4. By End User

9. Middle East & Africa Unified Communication-as-a-Service (UCaaS) Market

  • 9.1. Market Size & Forecast, 2019-2029
    • 9.1.1. By Value (USD Billion)
  • 9.2. Market Share & Forecast
    • 9.2.1. By Deployment Model
    • 9.2.2. By Component
    • 9.2.3. By Organization Size
    • 9.2.4. By End User
    • 9.2.5. By Country
      • 9.2.5.1. Saudi Arabia
      • 9.2.5.1.1. By Deployment Model
      • 9.2.5.1.2. By Component
      • 9.2.5.1.3. By Organization Size
      • 9.2.5.1.4. By End User
      • 9.2.5.2. UAE
      • 9.2.5.2.1. By Deployment Model
      • 9.2.5.2.2. By Component
      • 9.2.5.2.3. By Organization Size
      • 9.2.5.2.4. By End User
      • 9.2.5.3. Qatar
      • 9.2.5.3.1. By Deployment Model
      • 9.2.5.3.2. By Component
      • 9.2.5.3.3. By Organization Size
      • 9.2.5.3.4. By End User
      • 9.2.5.4. Kuwait
      • 9.2.5.4.1. By Deployment Model
      • 9.2.5.4.2. By Component
      • 9.2.5.4.3. By Organization Size
      • 9.2.5.4.4. By End User
      • 9.2.5.5. South Africa
      • 9.2.5.5.1. By Deployment Model
      • 9.2.5.5.2. By Component
      • 9.2.5.5.3. By Organization Size
      • 9.2.5.5.4. By End User
      • 9.2.5.6. Nigeria
      • 9.2.5.6.1. By Deployment Model
      • 9.2.5.6.2. By Component
      • 9.2.5.6.3. By Organization Size
      • 9.2.5.6.4. By End User
      • 9.2.5.7. Algeria
      • 9.2.5.7.1. By Deployment Model
      • 9.2.5.7.2. By Component
      • 9.2.5.7.3. By Organization Size
      • 9.2.5.7.4. By End User
      • 9.2.5.8. Rest of MEA
      • 9.2.5.8.1. By Deployment Model
      • 9.2.5.8.2. By Component
      • 9.2.5.8.3. By Organization Size
      • 9.2.5.8.4. By End User

10. Competitive Landscape

  • 10.1. List of Key Players and Their Offerings
  • 10.2. Global Unified Communication-as-a-Service (UCaaS) Market Share Analysis, 2022
  • 10.3. Competitive Benchmarking, By Operating Parameters
  • 10.4. Key Strategic Developments (Mergers, Acquisitions, Partnerships, etc.)

11. Impact of Escalating Geopolitical Tensions on Global Unified Communication-as-a-Service (UCaaS) Market

12. Company Profile (Company Overview, Financial Matrix, Competitive Landscape, Key Personnel, Key Competitors, Contact Address, Strategic Outlook, SWOT Analysis)

  • 12.1. Genesys
  • 12.2. Mitel Networks Corp.
  • 12.3. NEC Corporation
  • 12.4. Google LLC
  • 12.5. RingCentral, Inc.
  • 12.6. Cisco Systems Inc.
  • 12.7. Microsoft Corporation
  • 12.8. 8x8, Inc.
  • 12.9. Zoom Video Communications, Inc.
  • 12.10. Avaya Inc.
  • 12.11. GoTo
  • 12.12. Orange S.A.
  • 12.13. DialPad
  • 12.14. Verizon Communications Inc.
  • 12.15. Other Prominent Players

13. Key Strategic Recommendations

14. Research Methodology

  • 14.1. Qualitative Research
    • 14.1.1. Primary & Secondary Research
  • 14.2. Quantitative Research
  • 14.3. Market Breakdown & Data Triangulation
    • 14.3.1. Secondary Research
    • 14.3.2. Primary Research
  • 14.4. Breakdown of Primary Research Respondents, By Region
  • 14.5. Assumptions & Limitations