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资讯科技服务管理 (ITSM) 市场，按部署类型、按应用、国家和地区 - 2023-2030 年行业分析、市场规模、市场份额和预测
市场调查报告书
商品编码
1364697

资讯科技服务管理 (ITSM) 市场，按部署类型、按应用、国家和地区 - 2023-2030 年行业分析、市场规模、市场份额和预测

Information Technology Service Management (ITSM) Market, By Deployment Type, By Application, By Country, and By Region - Industry Analysis, Market Size, Market Share & Forecast from 2023-2030
出版日期: | 出版商: AnalystView Market Insights | 英文 205 Pages | 商品交期: 2-3个工作天内

价格

报告要点

2022 年资讯科技服务管理 (ITSM) 市场规模为 31.068 亿美元，2023 年至 2030 年复合年增长率为 9.2%。

资讯科技服务管理（ITSM）市场-市场动态

物联网在众多基于云端的应用程式中的采用以及对远端应用程式的过度依赖预计将推动市场需求。

基于云端的应用程式和服务的开发增加了 IT 环境的复杂性。组织依靠这些应用程式实现多种目的，包括通讯、协作、资料储存和处理。 ITSM 在确保物联网设备高效运作和解决可能出现的任何问题方面发挥着重要作用。据思科称，预计到 2030 年将有 5000 亿台设备连接到互联网。技术评审团告诉我们，每秒有 127 台新的物联网设备连接到互联网。此外，发展中经济体正迅速投资资讯科技基础设施。这为 ITSM 解决方案渗透到以前服务不足的行业提供了巨大的潜力。然而，ITSM 工具在组织中日益重要，导致它们成为网路攻击目标，安全漏洞构成重大风险。

资讯科技服务管理 (ITSM) 市场 - 关键见解

  • 根据我们的研究分析师分享的分析，预计全球纸袋包装市场在预测期内（2023-2030 年）每年将以 9.2% 左右的复合年增长率成长
  • 根据部署类型细分，预计基于云端的部署将在 2022 年显示最大的市场份额
  • 从应用细分来看，2022年IT和电信是主导类型
  • 按地区划分，北美是 2022 年的主要收入来源

资讯科技服务管理 (ITSM) 市场区隔分析：

全球资讯科技服务管理 (ITSM) 市场根据部署类型、应用程式和区域进行细分。

根据部署类型，市场分为三类：基于云端的和本地的。基于云端的细分市场占据主导地位。近年来，云端ITSM市场稳步成长。随着企业快速迁移到数位化运营，对基于云端的 ITSM 产品的需求不断增加。

该市场根据应用分为两类： BFSI、製造业、政府和教育、IT 和电信、零售、旅游和酒店、医疗保健等。 IT 和电信业在市场中占据主导地位，并可能在预测期内保持其主导地位。资讯科技服务管理 (ITSM) 在 IT 和电信领域尤其有影响力，因为这些企业提供的服务的性质与 ITSM 概念之间存在内在联繫。

资讯科技服务管理 (ITSM) 市场 - 地理洞察

从地理来看，该市场广泛分布于北美、拉丁美洲、欧洲、亚太、中东和非洲等地区。这些区域根据开展业务的国家进一步划分。由于云端技术的广泛采用以及该地区最终用户产业对改善 IT 服务的需求不断增长，预计北美将主导市场的成长。云端运算已迅速被北美企业采用。该地区是一些世界顶级云端供应商的所在地，包括 Amazon Web Services、Microsoft Azure 和 Google Cloud Platform。由于如此高的采用率，对能够有效管理基于云端的服务和基础设施的 ITSM 解决方案有着巨大的需求。根据云端采用统计数据，到 2023 年底，美国公有云市场预计将达到 2,581 亿美元。由于 IT 基础设施（包括云端、本地和混合模型）的扩展，欧洲在预测期内成为第二大市场。

资讯科技服务管理（ITSM）市场-竞争格局：

资讯科技服务管理 (ITSM) 市场是动态的，其特点是各行业认识到良好 IT 服务管理重要性的需求不断增长。 ITSM 市场竞争与需求之间的动态连结促进了创新、更以客户为中心的解决方案以及更具策略性的合作。随着业务的发展和 IT 基础设施变得更加复杂，对先进 ITSM 解决方案的需求将持续存在，从而保持产业的活力和竞争力。例如，2020 年 7 月 7 日，领先的资讯驱动型企业解决方案供应商 ASG Technologies 推出了最新版本的工作负载自动化和编排解决方案 ASG-Enterprise Orchestrator 4.1.3。此版本推进了 ASG 的承诺，让 IT 基础架构和营运领导者和团队能够设计、实施、安排和自动化在 IT 应用程式和基础架构上运行的业务服务。

最近的发展：

2023 年 6 月 21 日，自主数位企业软体解决方案的全球领导者 BMC 在 2023 年 GigaOm Radar IT 服务管理 (ITSM) 报告中被评为领导者1。该报告强调 BMC 人工智慧 (AI) 功能以及变革管理和服务交付风险能力是表现最佳的功能。

目录

第 1 章：资讯科技服务管理 (ITSM) 市场概述

  • 研究范围
  • 市场预估年份

第 2 章：执行摘要

  • 市场片段
    • 按部署类型分類的资讯技术服务管理 (ITSM) 市场片段
    • 资讯科技服务管理 (ITSM) 市场片段（按应用）
    • 按国家/地区分類的资讯科技服务管理 (ITSM) 市场片段
    • 按地区分類的资讯科技服务管理 (ITSM) 市场片段
  • 竞争洞察

第 3 章：资讯科技服务管理 (ITSM) 主要市场趋势

  • 资讯科技服务管理 (ITSM) 市场驱动因素
    • 市场驱动因素的影响分析
  • 资讯科技服务管理 (ITSM) 市场限制
    • 市场限制影响分析
  • 资讯科技服务管理 (ITSM) 市场机会
  • 资讯科技服务管理（ITSM）市场未来趋势

第 4 章：资讯科技服务管理 (ITSM) 产业研究

  • PEST分析
  • 波特五力分析
  • 成长前景图
  • 规范架构分析

第 5 章：资讯科技服务管理 (ITSM) 市场：COVID-19 影响分析

  • COVID-19 之前的影响分析
  • COVID-19 后影响分析
    • 表现最佳的市场区隔
    • 边际增长部分
    • 最鬆散的部分
    • 边际损失部分

第 6 章：资讯科技服务管理 (ITSM) 市场格局

  • 2022 年资讯科技服务管理 (ITSM) 市场占有率分析
  • 按主要製造商分類的故障数据
    • 既定玩家分析
    • 新兴玩家分析

第 7 章：资讯科技服务管理 (ITSM) 市场 - 依部署类型

  • 概述
    • 按部署类型分類的细分市场份额分析
    • 云
    • 本地部署

第 8 章：资讯科技服务管理 (ITSM) 市场 -按应用

  • 概述
    • 按应用的细分市场占有率分析
    • BFSI
    • 製造业
    • 政府与教育
    • 资讯科技和电信
    • 零售
    • 旅游和酒店业
    • 卫生保健
    • 其他

第 9 章：资讯科技服务管理 (ITSM) 市场 - 按地理位置

  • 介绍
    • 按地理位置分類的细分市场占有率分析
  • 北美洲
    • 概述
    • 北美资讯科技服务管理 (ITSM) 主要製造商
    • 北美市场规模和预测（按国家）
    • 北美市场规模和预测（按部署类型）
    • 北美市场规模和预测（按应用）
    • 我们
    • 加拿大
  • 欧洲
    • 概述
    • 欧洲资讯科技服务管理 (ITSM) 主要製造商
    • 欧洲市场规模和预测（按国家）
    • 欧洲市场规模和预测（按部署类型）
    • 欧洲市场规模和预测（按应用）
    • 德国
    • 义大利
    • 英国
    • 法国
    • 俄罗斯
    • 荷兰
    • 瑞典
    • 波兰
    • 欧洲其他地区
  • 亚太地区 (APAC)
    • 概述
    • 亚太地区资讯科技服务管理（ITSM）主要製造商
    • 亚太地区市场规模与预测（按国家）
    • 亚太地区市场规模和预测（按部署类型）
    • 亚太地区市场规模与预测（按应用）
    • 印度
    • 中国
    • 日本
    • 韩国
    • 澳洲
    • 泰国
    • 印尼
    • 菲律宾
    • 亚太地区其他地区
  • 拉丁美洲
    • 概述
    • 拉丁美洲资讯科技服务管理 (ITSM) 主要製造商
    • 拉丁美洲市场规模与预测（按国家）
    • 拉丁美洲市场规模和预测（按部署类型）
    • 拉丁美洲市场规模与预测（按应用）
    • 巴西
    • 墨西哥
    • 阿根廷
    • 哥伦比亚
    • 拉丁美洲其他地区
  • 中东和非洲
    • 概述
    • 中东和非洲资讯科技服务管理 (ITSM) 主要製造商
    • 中东和非洲市场规模及预测（按国家）
    • 中东和非洲市场规模和预测（按部署类型）
    • 中东和非洲市场规模及预测（按应用）
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 以色列
    • 土耳其
    • 阿尔及利亚
    • 埃及
    • MEA 的其余部分

第 10 章：主要供应商分析 - 资讯科技服务管理 (ITSM) 产业

  • 竞争仪表板
  • 公司简介
    • IBM Corporation
    • ASG Technologies Group, Inc.
    • Atlassian Corporation Plc
    • Micro Focus International PLC
    • Broadcom Inc.
    • BMC Software
    • SAP
    • Epicor
    • Freshworks

第 11 章：360 度分析师视角

第 12 章：附录

  • 研究方法论
  • 参考
  • 缩写
  • 免责声明
  • 联络我们
Product Code: ANV1754

REPORT HIGHLIGHT

Information technology service management (ITSM) Market size was valued at USD 3,106.8 Million in 2022, expanding at a CAGR of 9.2% from 2023 to 2030.

IT service management (ITSM) is the practice of planning, implementing, managing and optimizing information technology services to meet the needs of end users and help organizations achieve their business goals. ITSM encompasses all discrete actions and procedures that support a service throughout its lifespan, from service and change management to problem, incident, asset, and knowledge management. ITSM's major goal is to enable effective deployment, operation, and administration of all IT resources for every end user across an organization. Customers, employees, and business partners are examples of end users. Any hardware, software, or computing asset, such as a laptop computer, software program, cloud storage solution, or virtual server, can be considered an IT resource.

Information Technology Service Management (ITSM)Market- Market Dynamics

Adoption of the IoT across numerous cloud-based apps, and excessive reliance on distant applications are expected to propel market demand.

The development of cloud-based applications and services has increased the complexity of IT environments. Organizations rely on these applications for a variety of purposes, including communication, collaboration, data storage, and processing. ITSM plays an essential role in assuring the efficient functioning of IoT devices and resolving any issues that may arise. According to Cisco, 500 billion devices are expected to be connected to the internet by 2030. Tech Jury tells us that every second 127 new IoT devices connect to the internet. Furthermore, developing economies are rapidly investing in information technology infrastructure. This gives an excellent potential for ITSM solutions to penetrate previously underserved sectors. However, The increasing importance of ITSM tools in organizations has led to them becoming cyberattack targets, with security vulnerabilities posing significant risks.

Information Technology Service Management (ITSM)Market- Key Insights

  • As per the analysis shared by our research analyst, the global paper bags packaging market is estimated to grow annually at a CAGR of around 9.2% over the forecast period (2023-2030)
  • Based on Deployment type segmentation, Cloud-based was predicted to show maximum market share in the year 2022
  • Based on Application segmentation, IT and Telecommunication was the leading type in 2022
  • On the basis of region, North America was the leading revenue generator in 2022

Information Technology Service Management (ITSM)Market- Segmentation Analysis:

The Global Information technology service management (ITSM) Market is segmented on the basis of Deployment Type, Application, and Region.

The market is divided into three categories based on Deployment type: Cloud-based and On-Premises. Cloud-based segment dominates the market. The cloud ITSM market has grown steadily in recent years. As enterprises rapidly migrate to digital operations, the need for cloud-based ITSM products has increased.

The market is divided into two categories based on application: BFSI, Manufacturing, Government and Education, IT and Telecommunication, Retail, Travel and Hospitality, Healthcare, and Others. The IT and Telecommunication sector dominates the market and is likely to maintain its dominance during the forecast period. Information technology service management (ITSM) has been particularly influential in the IT and telecommunications sectors due to the inherent relationship between the nature of the services provided by these businesses and the concepts of ITSM.

Information Technology Service Management (ITSM) Market- Geographical Insights

Geographically, this market is widespread in the regions of North America, Latin America, Europe, Asia Pacific, and the Middle East and Africa. These regions are further divided as per the nations bringing business. North America is expected to dominate the growth of the market, due to the high adoption of cloud technology and the growing need for improving IT services by the end-user industries in the region. Cloud computing has been quickly adopted by North American businesses. The region is home to some of the world's top cloud providers, including Amazon Web Services, Microsoft Azure, and Google Cloud Platform. Because of this high adoption rate, there is a huge demand for ITSM solutions that can efficiently manage cloud-based services and infrastructures. The U.S. public cloud market is projected to reach USD 258.10 billion by the end of 2023, according to cloud adoption statistics. Europe is the second largest market in the forecast period, due to the expansion of IT infrastructures, including cloud, on-premises, and hybrid models.

Information Technology Service Management (ITSM)Market- Competitive Landscape:

The market for Information Technology Service Management (ITSM) is dynamic, characterized by rising demand from diverse industries that recognize the importance of good IT service management. The dynamic connection between competition and demand in the ITSM market fosters innovation, more customer-centric solutions, and more strategic collaborations. As businesses evolve and IT infrastructures become more complex, the demand for advanced ITSM solutions will persist, keeping the industry dynamic and competitive. For example, on July 07, 2020, ASG Technologies, a leading provider of solutions for information-powered enterprises, unveiled the newest version of its workload automation and orchestration solution, ASG-Enterprise Orchestrator 4.1.3. This release advances ASG's commitment to arm IT infrastructure & operations leaders and teams to design, implement, schedule, and automate business services running on IT applications and infrastructure.

Recent Developments:

On June 21, 2023, BMC, a global leader in software solutions for the Autonomous Digital Enterprise, was named a Leader in the 2023 GigaOm Radar for IT Service Management (ITSM) report1. The report highlights BMC artificial intelligence (AI) features as well as change management and service delivery risk capabilities as top-performing features.

SCOPE OF THE REPORT

The scope of this report covers the market by its major segments, which include as follows:

GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) MARKET KEY PLAYERS

  • IBM Corporation
  • ASG Technologies Group, Inc.
  • Atlassian Corporation Plc
  • Micro Focus International PLC
  • Broadcom Inc.
  • BMC Software
  • SAP
  • Epicor
  • Freshworks

GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) MARKET, BY DEPLOYMENT TYPE

  • Cloud
  • On-Premises

GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) MARKET, BY APPLICATION

  • BFSI
  • Manufacturing
  • Government and Education
  • IT and Telecommunication
  • Retail
  • Travel and Hospitality
  • Healthcare
  • Other

GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) MARKET, BY REGION

  • North America
    • The U.S.
    • Canada
  • Europe
    • Germany
    • France
    • Italy
    • Spain
    • United Kingdom
    • Russia
    • Netherlands
    • Sweden
    • Poland
    • Rest of Europe
  • Asia Pacific
    • India
    • China
    • South Korea
    • Japan
    • Australia
    • Thailand
    • Indonesia
    • Philippines
    • Rest of APAC
  • Latin America
    • Brazil
    • Mexico
    • Argentina
    • Colombia
    • Rest of LATAM
  • The Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Israel
    • Turkey
    • Algeria
    • Egypt
    • Rest of MEA

Table of Contents

1. Information Technology Service Management (ITSM) Market Overview

  • 1.1. Study Scope
  • 1.2. Market Estimation Years

2. Executive Summary

  • 2.1. Market Snippet
    • 2.1.1. Information Technology Service Management (ITSM) Market Snippet by Deployment Type
    • 2.1.2. Information Technology Service Management (ITSM) Market Snippet by Application
    • 2.1.3. Information Technology Service Management (ITSM) Market Snippet by Country
    • 2.1.4. Information Technology Service Management (ITSM) Market Snippet by Region
  • 2.2. Competitive Insights

3. Information Technology Service Management (ITSM) Key Market Trends

  • 3.1. Information Technology Service Management (ITSM) Market Drivers
    • 3.1.1. Impact Analysis of Market Drivers
  • 3.2. Information Technology Service Management (ITSM) Market Restraints
    • 3.2.1. Impact Analysis of Market Restraints
  • 3.3. Information Technology Service Management (ITSM) Market Opportunities
  • 3.4. Information Technology Service Management (ITSM) Market Future Trends

4. Information Technology Service Management (ITSM) Industry Study

  • 4.1. PEST Analysis
  • 4.2. Porter's Five Forces Analysis
  • 4.3. Growth Prospect Mapping
  • 4.4. Regulatory Framework Analysis

5. Information Technology Service Management (ITSM) Market: COVID-19 Impact Analysis

  • 5.1. Pre-COVID-19 Impact Analysis
  • 5.2. Post-COVID-19 Impact Analysis
    • 5.2.1. Top Performing Segments
    • 5.2.2. Marginal Growth Segments
    • 5.2.3. Top Looser Segments
    • 5.2.4. Marginal Loss Segments

6. Information Technology Service Management (ITSM) Market Landscape

  • 6.1. Information Technology Service Management (ITSM) Market Share Analysis, 2022
  • 6.2. Breakdown Data, by Key Manufacturer
    • 6.2.1. Established Players' Analysis
    • 6.2.2. Emerging Players' Analysis

7. Information Technology Service Management (ITSM) Market - By Deployment Type

  • 7.1. Overview
    • 7.1.1. Segment Share Analysis, By Deployment Type, 2022 & 2030 (%)
    • 7.1.2. Cloud
    • 7.1.3. On-Premises

8. Information Technology Service Management (ITSM) Market - By Application

  • 8.1. Overview
    • 8.1.1. Segment Share Analysis, By Application, 2022 & 2030 (%)
    • 8.1.2. BFSI
    • 8.1.3. Manufacturing
    • 8.1.4. Government and Education
    • 8.1.5. IT and Telecommunication
    • 8.1.6. Retail
    • 8.1.7. Travel and Hospitality
    • 8.1.8. Healthcare
    • 8.1.9. Other

9. Information Technology Service Management (ITSM) Market- By Geography

  • 9.1. Introduction
    • 9.1.1. Segment Share Analysis, By Geography, 2022 & 2030 (%)
  • 9.2. North America
    • 9.2.1. Overview
    • 9.2.2. Information Technology Service Management (ITSM) Key Manufacturers in North America
    • 9.2.3. North America Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.2.4. North America Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.2.5. North America Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.2.6. U.S.
      • 9.2.6.1. Overview
      • 9.2.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.2.6.3. U.S. Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.2.6.4. U.S. Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.2.7. Canada
      • 9.2.7.1. Overview
      • 9.2.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.2.7.3. Canada Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.2.7.4. Canada Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
  • 9.3. Europe
    • 9.3.1. Overview
    • 9.3.2. Information Technology Service Management (ITSM) Key Manufacturers in Europe
    • 9.3.3. Europe Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.3.4. Europe Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.3.5. Europe Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.6. Germany
      • 9.3.6.1. Overview
      • 9.3.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.6.3. Germany Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.6.4. Germany Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.7. Italy
      • 9.3.7.1. Overview
      • 9.3.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.7.3. Italy Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.7.4. Italy Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.8. United Kingdom
      • 9.3.8.1. Overview
      • 9.3.8.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.8.3. United Kingdom Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.8.4. United Kingdom Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.9. France
      • 9.3.9.1. Overview
      • 9.3.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.9.3. France Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.9.4. France Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.10. Russia
      • 9.3.10.1. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.10.2. Russia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.10.3. Russia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.11. Netherlands
      • 9.3.11.1. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.11.2. Netherlands Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.11.3. Netherlands Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.12. Sweden
      • 9.3.12.1. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.12.2. Sweden Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.12.3. Sweden Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.13. Poland
      • 9.3.13.1. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.13.2. Poland Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.13.3. Poland Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.14. Rest of Europe
      • 9.3.14.1. Overview
      • 9.3.14.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.14.3. Rest of the Europe Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.14.4. Rest of the Europe Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
  • 9.4. Asia Pacific (APAC)
    • 9.4.1. Overview
    • 9.4.2. Information Technology Service Management (ITSM) Key Manufacturers in Asia Pacific
    • 9.4.3. Asia Pacific Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.4.4. Asia Pacific Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.4.5. Asia Pacific Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.6. India
      • 9.4.6.1. Overview
      • 9.4.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.6.3. India Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.6.4. India Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.7. China
      • 9.4.7.1. Overview
      • 9.4.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.7.3. China Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.7.4. China Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.8. Japan
      • 9.4.8.1. Overview
      • 9.4.8.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.8.3. Japan Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.8.4. Japan Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.9. South Korea
      • 9.4.9.1. Overview
      • 9.4.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.9.3. South Korea Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.9.4. South Korea Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.10. Australia
      • 9.4.10.1. Overview
      • 9.4.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.10.3. Australia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.10.4. Australia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.11. Thailand
      • 9.4.11.1. Overview
      • 9.4.11.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.11.3. Thailand Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.11.4. Thailand Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.12. Indonesia
      • 9.4.12.1. Overview
      • 9.4.12.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.12.3. Indonesia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.12.4. Indonesia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.13. Philippines
      • 9.4.13.1. Overview
      • 9.4.13.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.13.3. Philippines Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.13.4. Philippines Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.14. Rest of APAC
      • 9.4.14.1. Overview
      • 9.4.14.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.14.3. Rest of APAC Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.14.4. Rest of APAC Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
  • 9.5. Latin America
    • 9.5.1. Overview
    • 9.5.2. Information Technology Service Management (ITSM) Key Manufacturers in Latin America
    • 9.5.3. Latin America Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.5.4. Latin America Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.5.5. Latin America Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.6. Brazil
      • 9.5.6.1. Overview
      • 9.5.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.6.3. Brazil Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.6.4. Brazil Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.7. Mexico
      • 9.5.7.1. Overview
      • 9.5.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.7.3. Mexico Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.7.4. Mexico Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.8. Argentina
      • 9.5.8.1. Overview
      • 9.5.8.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.8.3. Argentina Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.8.4. Argentina Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.9. Colombia
      • 9.5.9.1. Overview
      • 9.5.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.9.3. Colombia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.9.4. Colombia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.10. Rest of LATAM
      • 9.5.10.1. Overview
      • 9.5.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.10.3. Rest of LATAM Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.10.4. Rest of LATAM Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
  • 9.6. Middle East and Africa
    • 9.6.1. Overview
    • 9.6.2. Information Technology Service Management (ITSM) Key Manufacturers in Middle East and Africa
    • 9.6.3. Middle East and Africa Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.6.4. Middle East and Africa Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.6.5. Middle East and Africa Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.6. Saudi Arabia
      • 9.6.6.1. Overview
      • 9.6.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.6.3. Saudi Arabia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.6.4. Saudi Arabia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.7. United Arab Emirates
      • 9.6.7.1. Overview
      • 9.6.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.7.3. United Arab Emirates Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.7.4. United Arab Emirates Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.8. Israel
      • 9.6.8.1. Overview
      • 9.6.8.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.8.3. Israel Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.8.4. Israel Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.9. Turkey
      • 9.6.9.1. Overview
      • 9.6.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.9.3. Turkey Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.9.4. Turkey Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.10. Algeria
      • 9.6.10.1. Overview
      • 9.6.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.10.3. Algeria Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.10.4. Algeria Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.11. Egypt
      • 9.6.11.1. Overview
      • 9.6.11.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.11.3. Egypt Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.11.4. Egypt Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.12. Rest of MEA
      • 9.6.12.1. Overview
      • 9.6.12.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.12.3. Rest of MEA Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.12.4. Rest of MEA Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)

10. Key Vendor Analysis- Information Technology Service Management (ITSM) Industry

  • 10.1. Competitive Dashboard
  • 10.2. Company Profiles
    • 10.2.1. IBM Corporation
    • 10.2.2. ASG Technologies Group, Inc.
    • 10.2.3. Atlassian Corporation Plc
    • 10.2.4. Micro Focus International PLC
    • 10.2.5. Broadcom Inc.
    • 10.2.6. BMC Software
    • 10.2.7. SAP
    • 10.2.8. Epicor
    • 10.2.9. Freshworks

11. 360 Degree Analyst View

12. Appendix

  • 12.1. Research Methodology
  • 12.2. References
  • 12.3. Abbreviations
  • 12.4. Disclaimer
  • 12.5. Contact Us

List of Tables

  • TABLE List of data sources
  • TABLE Market drivers; Impact Analysis
  • TABLE Market restraints; Impact Analysis
  • TABLE Information Technology Service Management (ITSM) Market: Deployment Type Snapshot (2022)
  • TABLE Segment Dashboard; Definition and Scope, by Deployment Type
  • TABLE Global Information Technology Service Management (ITSM) Market, by Deployment Type 2018-2030 (USD Million)
  • TABLE Information Technology Service Management (ITSM) Market: Application Snapshot (2022)
  • TABLE Segment Dashboard; Definition and Scope, by Application
  • TABLE Global Information Technology Service Management (ITSM) Market, by Application 2018-2030 (USD Million)
  • TABLE Information Technology Service Management (ITSM) Market: Regional snapshot (2022)
  • TABLE Segment Dashboard; Definition and Scope, by Region
  • TABLE Global Information Technology Service Management (ITSM) Market, by Region 2018-2030 (USD Million)
  • TABLE North America Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE North America Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE North America Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)
  • TABLE Europe Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE Europe Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE Europe Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)
  • TABLE Asia Pacific Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE Asia Pacific Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE Asia Pacific Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)
  • TABLE Latin America Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE Latin America Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE Latin America Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)
  • TABLE Middle East and Africa Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE Middle East and Africa Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE Middle East and Africa Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)

List of Figures

  • FIGURE Information Technology Service Management (ITSM) Market Segmentation
  • FIGURE Market research methodology
  • FIGURE Value chain analysis
  • FIGURE Porter's Five Forces Analysis
  • FIGURE Market Attractiveness Analysis
  • FIGURE COVID-19 Impact Analysis
  • FIGURE Pre & Post COVID-19 Impact Comparision Study
  • FIGURE Competitive Landscape; Key company market share analysis, 2022
  • FIGURE Deployment Type segment market share analysis, 2022 & 2030
  • FIGURE Deployment Type segment market size forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Application segment market share analysis, 2022 & 2030
  • FIGURE Application segment market size forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Regional segment market share analysis, 2022 & 2030
  • FIGURE Regional segment market size forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE North America Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE Europe Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE Asia Pacific Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE Latin America Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE Middle East and Africa Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE North America market share analysis by country, 2022
  • FIGURE U.S. Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Canada Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Europe Information Technology Service Management (ITSM) Market share analysis by country, 2022
  • FIGURE Germany Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Spain Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Italy Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE France Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE UK Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Russia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Netherlands Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Sweden Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Poland Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Rest of the Europe Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Asia Pacific Information Technology Service Management (ITSM) Market share analysis by country, 2022
  • FIGURE India Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE China Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Japan Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE South Korea Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Australia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Thailand Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Indonesia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Phillipines Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Rest of APAC Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Latin America Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Latin America Information Technology Service Management (ITSM) Market share analysis by country, 2022
  • FIGURE Brazil Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Mexico Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Argentina Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Colombia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Rest of LATAM Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Middle East and Africa Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Middle East and Africa Information Technology Service Management (ITSM) Market share analysis by country, 2022
  • FIGURE Saudi Arabia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE United Arab Emirates Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Israel Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Turkey Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Algeria Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Egypt Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Rest of MEA Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)