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市场调查报告书
商品编码
1820091

2025 年至 2033 年语音分析市场报告（按类型、部署、企业规模、最终用途和地区）

Speech Analytics Market Report by Type, Deployment, Enterprise Size, End Use, and Region 2025-2033
出版日期: | 出版商: IMARC | 英文 143 Pages | 商品交期: 2-3个工作天内

价格

2024年，全球语音分析市场规模达31亿美元。展望未来， IMARC Group预计到2033年，市场规模将达到134亿美元，2025-2033年期间的复合年增长率（CAGR）为17.76%。客户洞察需求的不断增长、人工智慧和自然语言处理技术的进步，以及对提升客户体验和降低潜在风险的需求不断增长，是推动市场发展的一些关键因素。

语音分析是一种强大的工具，它依靠人工智慧技术来分析和提取口语中的有用资讯。它涉及应用各种语言学、语音学和统计方法来辨别模式并从语音资料中获取见解。在呼叫中心环境中，语音分析在识别情绪、检测合规性和风险、改善客户服务、增强营运和推动策略决策方面的应用日益广泛，这正在支持市场成长。除此之外，透过将非结构化音讯资料转换为结构化资料，语音分析为提高客户满意度、提高员工绩效和发现成长机会提供了宝贵的资源。此外，它的功能不仅限于简单的转录，还允许情绪分析、关键字识别和趋势检测。因此，商业智慧使用语音分析来更好地了解客户并优化营运效率。

企业越来越重视提升客户体验，将其作为差异化手段，这导致对语音分析等解决方案的需求不断增长，以便提供有关客户行为和偏好的宝贵见解。此外，对合规性和风险管理日益增长的需求，也促使企业采用语音分析等技术，以确保合规性并降低潜在风险。除此之外，随着各种沟通管道的使用日益增多，企业正专注于全通路策略，以确保一致、无缝的客户体验。此外，由于各行各业的数位转型计划，资料量呈指数级增长，这推动了对语音分析等技术的需求，以便有效地管理和从这些资料中获取见解。此外，人工智慧 (AI)、机器学习和其他先进技术的整合正在提高语音分析的效率和准确性。

语音分析市场趋势/驱动因素：

先进技术的融合

将人工智慧 (AI) 和机器学习 (ML) 等先进技术融入语音分析解决方案是推动市场发展的关键因素之一。语音分析软体利用这些技术准确解读人类语言、辨识情绪，甚至根据言语和非言语线索预测客户行为。人工智慧和机器学习的发展正在赋能更复杂的预测能力，提升语音分析的商业价值。此外，这些技术有助于分析即时对话，并提供即时洞察，企业可以利用这些洞察来改善与客户的互动。此外，基于云端的语音分析解决方案具有可扩展性、灵活性和成本效益，无需企业投资和管理庞大的 IT 基础设施，使各种规模的组织都能更轻鬆地使用语音分析。

客户体验管理需求日益增长

目前，企业越来越注重采用语音分析来理解和提升客户旅程。语音分析能够深入了解客户互动，包括痛点、偏好和满意度。这种洞察使企业能够提供有针对性的个人化行销讯息、优惠和建议。利用洞察驱动的策略来改善客户体验的趋势日益兴起，这为市场带来了良好的前景。语音分析使企业能够即时识别客户反覆出现的问题或投诉，并允许公司采取必要措施来解决这些问题。这种积极主动的方法有助于及时解决客户问题，减少客户不满，并提高客户忠诚度。

监理合规性

各行各业监理日益严格是推动全球语音分析市场发展的重要因素。金融、医疗保健和电信等行业受到严格监管，对资料安全和隐私有严格的要求。在这些产业中，语音分析工具对于合规性至关重要。例如，语音分析工具能够监控和分析所有客户通信，帮助金融机构遵守《多德-弗兰克法案》等法规。同样，在医疗保健领域，语音分析可以透过识别患者敏感资讯被不当共享的情况，帮助确保遵守《健康保险流通与责任法案》(HIPAA)。

目录

第一章：前言

第二章：范围与方法

  • 研究目标
  • 利害关係人
  • 资料来源
    • 主要来源
    • 二手资料
  • 市场评估
    • 自下而上的方法
    • 自上而下的方法
  • 预测方法

第三章：执行摘要

第四章：简介

第五章：全球语音分析市场

  • 市场概况
  • 市场表现
  • COVID-19的影响
  • 市场预测

第六章：市场细分：依类型

  • 解决方案
  • 服务

第七章：市场区隔：依部署

  • 本地
  • 基于云端

第八章：市场区隔：依企业规模

  • 中小企业
  • 大型企业

第 9 章：市场区隔：最终用途别

  • 金融服务业协会
  • 资讯科技和电信
  • 零售
  • 卫生保健
  • 政府
  • 饭店业
  • 其他的

第十章：市场细分：按地区

  • 北美洲
    • 美国
    • 加拿大
  • 亚太
    • 中国
    • 日本
    • 印度
    • 韩国
    • 澳洲
    • 印尼
    • 其他的
  • 欧洲
    • 德国
    • 法国
    • 英国
    • 义大利
    • 西班牙
    • 俄罗斯
    • 其他的
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他的
  • 中东和非洲

第 11 章：SWOT 分析

第 12 章：价值链分析

第 13 章：波特五力分析

第 14 章：价格分析

第 15 章：竞争格局

  • 市场结构
  • 关键参与者
  • 关键参与者简介
    • Almawave SpA
    • ASC Technologies AG
    • Avaya
    • Calabrio, Inc.
    • CallMiner
    • Clarabridge
    • GemaTech
    • Genesys
    • inContact (NICE Systems)
    • OnviSource Inc.
    • OPEX Hosting
    • Verint System Inc.
Product Code: SR112025A3884

The global speech analytics market size reached USD 3.1 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 13.4 Billion by 2033, exhibiting a growth rate (CAGR) of 17.76% during 2025-2033. The increasing demand for customer insights, advancements in artificial intelligence and natural language processing technologies, and the escalating need for enhanced customer experience and mitigating potential risks represent some of the key factors driving the market.

Speech analytics is a powerful tool that relies on artificial intelligence technology to analyze and extract useful information from spoken language. It involves the application of various linguistic, phonetic, and statistical methodologies to discern patterns and gain insights from voice data. The growing utilization of speech analytics in call center environments to identify emotions, detect compliance and risk, improve customer service, enhance operations, and drive strategic decision-making is supporting the market growth. Apart from this, by transforming unstructured audio data into structured data, speech analytics offers a valuable resource for improving customer satisfaction, enhancing employee performance, and identifying growth opportunities. Moreover, its capabilities extend beyond simple transcription, allowing for sentiment analysis, keyword spotting, and trend detection. As a result, business intelligence uses speech analytics to understand customers better and optimize operational efficiency.

The growing emphasis of organizations on improving customer experience as a means of differentiation is leading to the escalating demand for solutions like speech analytics to provide valuable insights into customer behaviors and preferences. Additionally, the increasing need for compliance and risk management is encouraging companies to adopt technologies like speech analytics to ensure compliance and mitigate potential risks. Apart from this, with the increasing use of various communication channels, organizations are focusing on an omnichannel strategy to ensure a consistent and seamless customer experience. Furthermore, there is an exponential increase in data volume due to digital transformation initiatives across industries, which is driving the need for technologies like speech analytics to manage and gain insights from this data effectively. Moreover, the integration of artificial intelligence (AI), machine learning, and other advanced technologies is improving the efficacy and accuracy of speech analytics.

Speech Analytics Market Trends/Drivers:

Integration of advanced technologies

The integration of advanced technologies, such as artificial intelligence (AI) and machine learning (ML) into speech analytic solutions represents one of the key factors driving the market. Speech analytics software leverages these technologies to accurately interpret human language, identify emotions, and even predict customer behavior based on verbal and non-verbal cues. The evolution of AI and ML is enabling more sophisticated predictive capabilities, enhancing the business value derived from speech analytics. Furthermore, these technologies help analyze real-time conversations and offer immediate insights that businesses can use to improve customer interactions as they occur. Moreover, cloud-based speech analytics solutions offer scalability, flexibility, and cost-effectiveness and eliminate the need for businesses to invest in and manage extensive IT infrastructure, making speech analytics more accessible to organizations of all sizes.

Growing need for customer experience management

Presently, businesses are increasingly focusing on the adoption of speech analytics to understand and enhance the customer journey. Speech analytics provides in-depth insights into customer interactions, including pain points, preferences, and satisfaction levels. This understanding enables businesses to deliver targeted and personalized marketing messages, offers, and recommendations. The rising trend of using insights-driven strategies to improve customer experience is offering a favorable market outlook. Speech analytics enables businesses to identify recurring issues or complaints raised by customers in real time and allows companies to take required measures to address them. This proactive approach helps in resolving customer problems promptly, reducing customer dissatisfaction, and increasing customer loyalty.

Regulatory compliance

The increasing rigor of regulations across multiple industries is a significant factor driving the global speech analytics market. Certain sectors like finance, healthcare, and telecommunications are heavily regulated, with stringent requirements for data security and privacy. In these industries, speech analytics tools are indispensable for maintaining compliance. For example, they help financial institutions comply with regulations such as the Dodd-Frank Act by enabling the monitoring and analysis of all customer communications. Similarly, in the healthcare sector, speech analytics can help ensure adherence to the health insurance portability and accountability act (HIPAA) by identifying instances of sensitive patient information being shared improperly.

Speech Analytics Industry Segmentation:

Breakup by Type:

  • Solution
  • Service

Solution represents the largest market segment

The surge in the volume of data due to increased digitalization requires effective tools for data management and analysis. Speech analytics solutions aid in handling this increasing data volume and transforming it into actionable insights. Additionally, businesses are increasingly focusing on improving customer satisfaction, which is catalyzing the demand for speech analytics solutions. These solutions help companies understand customer behavior, identify trends, and spot issues, enabling them to deliver better customer experiences.

Service-based speech analytics refers to the array of services associated with the deployment, usage, support, and management of speech analytics solutions in an organization. They offer technical support and regular system checks that help businesses avoid downtime and resolve any issues promptly. Additionally, they provide necessary support during the implementation phase and ensure a smooth integration of speech analytics solutions into existing systems.

Breakup by Deployment:

  • On-premises
  • Cloud-based

On-premises accounts for the majority of the market share

On-premises deployment refers to the installation and operation of speech analytics software within the premises of an organization. It involves the acquisition of hardware and software licenses and the responsibility for maintenance, security, and data management. There is a rise in the deployment of on-premises speech analytics across industries with strict data security and privacy regulations, such as finance, and healthcare for greater flexibility and control over their speech analytics environment. Apart from this, these speech analytics are increasingly used in small and medium-sized enterprises.

Breakup by Enterprise Size:

  • Small and Medium Enterprises
  • Large Enterprises

Small and medium enterprises (SMEs) represent the largest application segment in the market

Breakup by End Use:

  • BFSI
  • IT and Telecommunication
  • Retail
  • Healthcare
  • Government
  • Hospitality
  • Others

BFSI holds the largest market share

The increasing use of speech analytics in the BFSI sector helps in monitoring customer interactions to ensure adherence to regulations, such as the Dodd-Frank Act or the Payment Card Industry Data Security Standard (PCI DSS). Additionally, the BFSI sector is highly customer-centric, and delivering exceptional customer experiences is a top priority. Speech analytics provides valuable insights into customer interactions, sentiments, and preferences, enabling organizations to understand customer needs and enhance service quality. Apart from this, fraud detection and prevention are paramount in the BFSI industry, and speech analytics tools can identify suspicious or fraudulent activities by analyzing customer conversations. Furthermore, speech analytics provides valuable data for market research and competitive analysis within the BFSI sector. This information enables BFSI institutions to identify new market opportunities, adapt their offerings, and stay ahead in a competitive landscape.

Breakup by Region:

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa

North America exhibits a clear dominance, accounting for the largest speech analytics market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represented the largest market.

The establishment of well-developed information technology (IT) and telecommunications infrastructure in North America represents one of the key factors favoring the market growth. Additionally, the presence of various leading global providers of speech analytics solutions in the region, coupled with their continuous efforts in product innovation and enhancement is contributing to the market growth. Apart from this, there is a rise in the use of speech analytics solutions across various industries, such as retail, banking, financial services, healthcare, and insurance, to improve customer experience, ensure compliance, and gain valuable business insights. Furthermore, the expansion of public and private organizations, along with the rising adoption of cloud-based solutions is positively influencing the market in the region.

Competitive Landscape:

Companies are investing in research and development (R&D) to enhance the capabilities of speech analytics solutions. They are incorporating advanced technologies, such as artificial intelligence (AI), machine learning (ML), natural language processing (NLP), and sentiment analysis to improve speech recognition accuracy, sentiment analysis, and predictive analytics capabilities. These advancements enable more precise analysis of customer conversations and deliver more valuable insights. They are also developing industry-specific speech analytics solutions tailored to the unique requirements of various sectors. For example, they are creating solutions designed specifically for the BFSI industry, healthcare sector, and contact centers. These industry-specific solutions incorporate specialized functionalities, compliance monitoring features, and integration capabilities with industry-specific systems to address the specific needs and regulatory requirements of each sector.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

  • Almawave S.p.A.
  • ASC Technologies AG
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • inContact (NICE Systems)
  • OnviSource Inc.
  • OPEX Hosting
  • Verint System Inc.

Key Questions Answered in This Report:

  • How has the global speech analytics market performed so far, and how will it perform in the coming years?
  • What are the drivers, restraints, and opportunities in the global speech analytics market?
  • What is the impact of each driver, restraint, and opportunity on the global speech analytics market?
  • What are the key regional markets?
  • Which countries represent the most attractive speech analytics market?
  • What is the breakup of the market based on the type?
  • Which is the most attractive type in the speech analytics market?
  • What is the breakup of the market based on the deployment?
  • Which is the most attractive deployment in the speech analytics market?
  • What is the breakup of the market based on the enterprise size?
  • Which is the most attractive enterprise size in the speech analytics market?
  • What is the breakup of the market based on the end use?
  • Which is the most attractive end use in the speech analytics market?
  • What is the competitive structure of the global speech analytics market?
  • Who are the key players/companies in the global speech analytics market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Speech Analytics Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Type

  • 6.1 Solution
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Service
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Deployment

  • 7.1 On-premises
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Cloud-based
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Enterprise Size

  • 8.1 Small and Medium Enterprises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Large Enterprises
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by End Use

  • 9.1 BFSI
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 IT and Telecommunication
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Retail
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Healthcare
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Government
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 Hospitality
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast
  • 9.7 Others
    • 9.7.1 Market Trends
    • 9.7.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Almawave S.p.A.
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
      • 15.3.1.3 Financials
    • 15.3.2 ASC Technologies AG
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
      • 15.3.2.3 Financials
    • 15.3.3 Avaya
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
    • 15.3.4 Calabrio, Inc.
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
    • 15.3.5 CallMiner
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
    • 15.3.6 Clarabridge
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
    • 15.3.7 GemaTech
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
      • 15.3.7.3 Financials
    • 15.3.8 Genesys
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
    • 15.3.9 inContact (NICE Systems)
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
    • 15.3.10 OnviSource Inc.
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
    • 15.3.11 OPEX Hosting
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio
    • 15.3.12 Verint System Inc.
      • 15.3.12.1 Company Overview
      • 15.3.12.2 Product Portfolio
      • 15.3.12.3 Financials
      • 15.3.12.4 SWOT Analysis

List of Figures

  • Figure 1: Global: Speech Analytics Market: Major Drivers and Challenges
  • Figure 2: Global: Speech Analytics Market: Sales Value (in Billion USD), 2019-2024
  • Figure 3: Global: Speech Analytics Market Forecast: Sales Value (in Billion USD), 2025-2033
  • Figure 4: Global: Speech Analytics Market: Breakup by Type (in %), 2024
  • Figure 5: Global: Speech Analytics Market: Breakup by Deployment (in %), 2024
  • Figure 6: Global: Speech Analytics Market: Breakup by Enterprise Size (in %), 2024
  • Figure 7: Global: Speech Analytics Market: Breakup by End Use (in %), 2024
  • Figure 8: Global: Speech Analytics Market: Breakup by Region (in %), 2024
  • Figure 9: Global: Speech Analytics (Solution) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 10: Global: Speech Analytics (Solution) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 11: Global: Speech Analytics (Service) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 12: Global: Speech Analytics (Service) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 13: Global: Speech Analytics (On-premises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 14: Global: Speech Analytics (On-premises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 15: Global: Speech Analytics (Cloud-based) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 16: Global: Speech Analytics (Cloud-based) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 17: Global: Speech Analytics (Small and Medium Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 18: Global: Speech Analytics (Small and Medium Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 19: Global: Speech Analytics (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 20: Global: Speech Analytics (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 21: Global: Speech Analytics (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 22: Global: Speech Analytics (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 23: Global: Speech Analytics (IT and Telecommunication) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 24: Global: Speech Analytics (IT and Telecommunication) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 25: Global: Speech Analytics (Retail) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 26: Global: Speech Analytics (Retail) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 27: Global: Speech Analytics (Healthcare) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 28: Global: Speech Analytics (Healthcare) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 29: Global: Speech Analytics (Government) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 30: Global: Speech Analytics (Government) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 31: Global: Speech Analytics (Hospitality) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 32: Global: Speech Analytics (Hospitality) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 33: Global: Speech Analytics (Other End Uses) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 34: Global: Speech Analytics (Other End Uses) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 35: North America: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 36: North America: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 37: United States: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 38: United States: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 39: Canada: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 40: Canada: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 41: Asia-Pacific: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 42: Asia-Pacific: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 43: China: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 44: China: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 45: Japan: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 46: Japan: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 47: India: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 48: India: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 49: South Korea: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 50: South Korea: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 51: Australia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 52: Australia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 53: Indonesia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 54: Indonesia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 55: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 56: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 57: Europe: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 58: Europe: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 59: Germany: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 60: Germany: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 61: France: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 62: France: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 63: United Kingdom: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 64: United Kingdom: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 65: Italy: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 66: Italy: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 67: Spain: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 68: Spain: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 69: Russia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 70: Russia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 71: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 72: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 73: Latin America: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 74: Latin America: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 75: Brazil: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 76: Brazil: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 77: Mexico: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 78: Mexico: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 79: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 80: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 81: Middle East and Africa: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 82: Middle East and Africa: Speech Analytics Market: Breakup by Country (in %), 2024
  • Figure 83: Middle East and Africa: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 84: Global: Speech Analytics Industry: SWOT Analysis
  • Figure 85: Global: Speech Analytics Industry: Value Chain Analysis
  • Figure 86: Global: Speech Analytics Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Speech Analytics Market: Key Industry Highlights, 2024 and 2033
  • Table 2: Global: Speech Analytics Market Forecast: Breakup by Type (in Million USD), 2025-2033
  • Table 3: Global: Speech Analytics Market Forecast: Breakup by Deployment (in Million USD), 2025-2033
  • Table 4: Global: Speech Analytics Market Forecast: Breakup by Enterprise Size (in Million USD), 2025-2033
  • Table 5: Global: Speech Analytics Market Forecast: Breakup by End Use (in Million USD), 2025-2033
  • Table 6: Global: Speech Analytics Market Forecast: Breakup by Region (in Million USD), 2025-2033
  • Table 7: Global: Speech Analytics Market: Competitive Structure
  • Table 8: Global: Speech Analytics Market: Key Players