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市场调查报告书
商品编码
1416809

语音分析市场报告：2030 年趋势、预测与竞争分析

Speech Analytics Market Report: Trends, Forecast and Competitive Analysis to 2030
出版日期: | 出版商: Lucintel | 英文 150 - page report | 商品交期: 3个工作天内

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简介目录

语音分析趋势与预测

到 2030 年，全球语音分析市场预计将达到 65 亿美元，2024 年至 2030 年的复合年增长率为 16.8%。该市场的主要驱动力是对客户洞察的兴趣日益浓厚、自然语言处理和人工智慧的发展以及成长。改善客户体验并降低对风险的需求。全球语音分析市场的未来看起来充满希望，BFSI、IT 和通讯、零售、医疗保健、政府和饭店市场都充满机会。

深入了解语音分析市场

Lucintel 表示，其解决方案可协助企业管理不断增长的资料量，并将其转化为可行的见解，并使企业能够透过帮助客户更好地服务客户：因此，我们预计它在整个预测期内仍将是一个很大的细分市场。查看趋势、了解客户行为并发现问题。

北美拥有先进的电讯和资讯技术 (IT) 基础设施，该地区拥有一些世界领先的语音分析解决方案供应商，并且持续致力于服务改进和创新。在整个预测期间，它将仍然是最大的地区时期。产品。

常问问题

Q1.市场规模为：

A1. 到 2030 年，全球语音分析市场预计将达到 65 亿美元。

Q2.市场成长预测是多少：

A2. 2024年至2030年，全球语音分析市场预计将以16.8%的复合年增长率成长。

Q3.影响市场成长的主要驱动因素是：

A3. 这个市场的主要驱动力是对客户洞察的兴趣日益浓厚、自然语言处理和人工智慧的进步，以及对改善客户体验和降低风险的需求不断增长。

Q4.市场的主要细分市场是：

A4. 全球语音分析市场的未来看起来充满希望，BFSI、IT 和通讯、零售、医疗保健、政府和饭店市场都充满机会。

Q5.市场的主要企业是：

A5. 主要的语音分析公司有：

  • Almawave
  • ASC Technologies
  • Avaya
  • Calabrio
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • OnviSource
  • Verint System

Q6.未来最大的细分市场是什么？

A6.Lucintel 表示，其解决方案可协助企业管理不断增长的资料量并将其转化为可行的见解，并且他们的解决方案可协助企业更好地为客户提供服务：因此，我们预计它将继续成为整个产业的一个重要细分市场预测期。查看趋势、了解客户行为并发现问题。

Q7. 未来五年预计哪些地区的市场成长最大？

A7. 北美地区的发展动力来自于先进的电讯和资讯技术 (IT) 基础设施的建设、该地区一些世界领先的语音分析解决方案供应商的存在以及对服务改进和创新的持续承诺。整个预测期内最大的区域。产品。

Q8. 可以客製化报告吗？

A8. 是的，Lucintel 提供 10% 的客製化服务，无需额外付费。

目录

第一章执行摘要

第二章全球语音分析市场：市场动态

  • 简介、背景、分类
  • 供应链
  • 产业驱动因素与挑战

第三章 2018-2030年市场趋势及预测分析

  • 宏观经济趋势（2018-2023）与预测（2024-2030）
  • 全球语音分析市场趋势（2018-2023）与预测（2024-2030）
  • 全球语音分析市场，依类型
    • 解决方案
    • 服务
  • 全球语音分析市场（按发展）
    • 本地
    • 云端基础
  • 全球语音分析市场，依公司规模划分
    • 中小企业
    • 大公司
  • 全球语音分析市场（按最终用途产业）
    • BFSI
    • 资讯科技/通讯
    • 零售
    • 卫生保健
    • 政府
    • 款待
    • 其他的

第四章 2018-2030年区域市场趋势及预测分析

  • 全球语音分析市场（按地区）
  • 北美语音分析市场
  • 欧洲语音分析市场
  • 亚太地区语音分析市场
  • 其他地区语音分析市场

第五章 竞争分析

  • 产品系列分析
  • 营运整合
  • 波特五力分析

第六章 成长机会与策略分析

  • 成长机会分析
    • 按类型分類的全球语音分析市场成长机会
    • 全球语音分析市场部署成长机会
    • 按公司规模分類的全球语音分析市场成长机会
    • 最终用途产业的全球语音分析市场成长机会
    • 按地区分類的全球语音分析市场成长机会
  • 全球语音分析市场的新兴趋势
  • 战略分析
    • 新产品开发
    • 全球语音分析市场的产能扩张
    • 全球语音分析市场的合併、收购和合资企业
    • 认证和许可

第七章主要企业概况

  • Almawave
  • ASC Technologies
  • Avaya
  • Calabrio
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • OnviSource
  • Verint System
简介目录

Speech Analytics Trends and Forecast

The future of the global speech analytics market looks promising with opportunities in the BFSI, IT and telecommunication, retail, healthcare, government, and hospitality markets. The global speech analytics market is expected to reach an estimated $6.5 billion by 2030 with a CAGR of 16.8% from 2024 to 2030. The major drivers for this market are rising interest in customer insights, developments in natural language processing and artificial intelligence, and growing demand for improved customer experience and risk mitigation.

A more than 150-page report is developed to help in your business decisions.

Speech Analytics by Segment

The study includes a forecast for the global speech analytics by type, deployment, enterprise size, end use industry, and region.

Speech Analytics Market by Type [Shipment Analysis by Value from 2018 to 2030]:

  • Solution
  • Service

Speech Analytics Market by Deployment [Shipment Analysis by Value from 2018 to 2030]:

  • On-Premises
  • Cloud-Based

Speech Analytics Market by Enterprise Size [Shipment Analysis by Value from 2018 to 2030]:

  • Small and Medium Enterprises
  • Large Enterprises

Speech Analytics Market by End Use Industry [Shipment Analysis by Value from 2018 to 2030]:

  • BFSI
  • IT and Telecommunication
  • Retail
  • Healthcare
  • Government
  • Hospitality
  • Others

Speech Analytics Market by Region [Shipment Analysis by Value from 2018 to 2030]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

List of Speech Analytics Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies speech analytics companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the speech analytics companies profiled in this report include-

  • Almawave
  • ASC Technologies
  • Avaya
  • Calabrio
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • OnviSource
  • Verint System

Speech Analytics Market Insights

Lucintel forecasts that solution will remain the larger segment over the forecast period because it helps to manage the growing abundance of data and turn it into insights that can be put to use, and the solutions give businesses the ability to better serve customers by assisting them in seeing trends, understanding customer behavior, and identifying problems.

North America will remain the largest region over the forecast period because of construction of a sophisticated telecommunications and information technology (IT) infrastructure, presence of several top international suppliers of speech analytics solutions in the area, together with their ongoing efforts to improve and innovate their products.

Features of the Global Speech Analytics Market

Market Size Estimates: Speech analytics market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.

Segmentation Analysis: Speech analytics market size by various segments, such as by type, deployment, enterprise size, end use industry, and region in terms of value ($B).

Regional Analysis: Speech analytics market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, deployment, enterprise size, end use industry, and regions for the speech analytics market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the speech analytics market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

FAQ

Q1. What is the speech analytics market size?

Answer: The global speech analytics market is expected to reach an estimated $6.5 billion by 2030.

Q2. What is the growth forecast for speech analytics market?

Answer: The global speech analytics market is expected to grow with a CAGR of 16.8% from 2024 to 2030.

Q3. What are the major drivers influencing the growth of the speech analytics market?

Answer: The major drivers for this market are rising interest in customer insights, developments in natural language processing and artificial intelligence, and growing demand for improved customer experience and risk mitigation.

Q4. What are the major segments for speech analytics market?

Answer: The future of the global speech analytics market looks promising with opportunities in the BFSI, IT and telecommunication, retail, healthcare, government, and hospitality markets.

Q5. Who are the key speech analytics market companies?

Answer: Some of the key speech analytics companies are as follows:

  • Almawave
  • ASC Technologies
  • Avaya
  • Calabrio
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • OnviSource
  • Verint System

Q6. Which speech analytics market segment will be the largest in future?

Answer: Lucintel forecasts that solution will remain the larger segment over the forecast period because it helps to manage the growing abundance of data and turn it into insights that can be put to use, and the solutions give businesses the ability to better serve customers by assisting them in seeing trends, understanding customer behavior, and identifying problems.

Q7. In speech analytics market, which region is expected to be the largest in next 5 years?

Answer: North America will remain the largest region over the forecast period because of construction of a sophisticated telecommunications and information technology (IT) infrastructure, presence of several top international suppliers of speech analytics solutions in the area, together with their ongoing efforts to improve and innovate their products.

Q.8 Do we receive customization in this report?

Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

  • Q.1. What are some of the most promising, high-growth opportunities for the speech analytics market by type (solution and service), deployment (on-premises and cloud-based), enterprise size (small and medium enterprises and large enterprises), end use industry (BFSI, IT and telecommunication, retail, healthcare, government, hospitality, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
  • Q.2. Which segments will grow at a faster pace and why?
  • Q.3. Which region will grow at a faster pace and why?
  • Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
  • Q.5. What are the business risks and competitive threats in this market?
  • Q.6. What are the emerging trends in this market and the reasons behind them?
  • Q.7. What are some of the changing demands of customers in the market?
  • Q.8. What are the new developments in the market? Which companies are leading these developments?
  • Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
  • Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
  • Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Speech Analytics Market : Market Dynamics

  • 2.1: Introduction, Background, and Classifications
  • 2.2: Supply Chain
  • 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2018 to 2030

  • 3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
  • 3.2. Global Speech Analytics Market Trends (2018-2023) and Forecast (2024-2030)
  • 3.3: Global Speech Analytics Market by Type
    • 3.3.1: Solution
    • 3.3.2: Service
  • 3.4: Global Speech Analytics Market by Deployment
    • 3.4.1: On-premises
    • 3.4.2: Cloud-based
  • 3.5: Global Speech Analytics Market by Enterprise Size
    • 3.5.1: Small and Medium Enterprises
    • 3.5.2: Large Enterprises
  • 3.6: Global Speech Analytics Market by End Use Industry
    • 3.6.1: BFSI
    • 3.6.2: IT and Telecommunication
    • 3.6.3: Retail
    • 3.6.4: Healthcare
    • 3.6.5: Government
    • 3.6.6: Hospitality
    • 3.6.7: Others

4. Market Trends and Forecast Analysis by Region from 2018 to 2030

  • 4.1: Global Speech Analytics Market by Region
  • 4.2: North American Speech Analytics Market
    • 4.2.2: North American Speech Analytics Market by End Use Industry: BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others
  • 4.3: European Speech Analytics Market
    • 4.3.1: European Speech Analytics Market by Type: Solution and Service
    • 4.3.2: European Speech Analytics Market by End Use Industry: BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others
  • 4.4: APAC Speech Analytics Market
    • 4.4.1: APAC Speech Analytics Market by Type: Solution and Service
    • 4.4.2: APAC Speech Analytics Market by End Use Industry: BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others
  • 4.5: ROW Speech Analytics Market
    • 4.5.1: ROW Speech Analytics Market by Type: Solution and Service
    • 4.5.2: ROW Speech Analytics Market by End Use Industry: BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others

5. Competitor Analysis

  • 5.1: Product Portfolio Analysis
  • 5.2: Operational Integration
  • 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

  • 6.1: Growth Opportunity Analysis
    • 6.1.1: Growth Opportunities for the Global Speech Analytics Market by Type
    • 6.1.2: Growth Opportunities for the Global Speech Analytics Market by Deployment
    • 6.1.3: Growth Opportunities for the Global Speech Analytics Market by Enterprise Size
    • 6.1.4: Growth Opportunities for the Global Speech Analytics Market by End Use Industry
    • 6.1.5: Growth Opportunities for the Global Speech Analytics Market by Region
  • 6.2: Emerging Trends in the Global Speech Analytics Market
  • 6.3: Strategic Analysis
    • 6.3.1: New Product Development
    • 6.3.2: Capacity Expansion of the Global Speech Analytics Market
    • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Speech Analytics Market
    • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

  • 7.1: Almawave
  • 7.2: ASC Technologies
  • 7.3: Avaya
  • 7.4: Calabrio
  • 7.5: CallMiner
  • 7.6: Clarabridge
  • 7.7: GemaTech
  • 7.8: Genesys
  • 7.9: OnviSource
  • 7.10: Verint System