市场占有率与预测:IT运用聊天机器人，2023～2028年，中国(双报告绑定套装)

市场占有率

Quadrant Knowledge Solutions 透露，预计到 2028 年，中国 IT 营运聊天机器人市场的复合年增长率将高于平均水平。中国对数位转型和技术现代化有着浓厚的兴趣，并见证了 IT 营运的聊天机器人市场的显着成长。对人工智慧和自动化技术的大量投资正在推动聊天机器人解决方案的快速采用。中国企业正在利用这些工具来提高营运效率、降低成本并改善服务交付。这种积极主动的 IT 营运现代化方法促成了高于平均的复合年增长率，使中国成为全球聊天机器人解决方案市场的关键参与者。

Quadrant Knowledge Solutions 是一项人工智慧技术，旨在透过提供即时帮助、问题解决、警报管理、确保网路安全、从互动中学习以及为IT 营运提供跨多个管道的可访问性来简化IT支援流程。

市场预测说明

根据 Quadrant Knowledge Solutions 的公告，预计到 2028 年，中国 IT 营运聊天机器人市场的复合年增长率将高于平均水平。中国 IT 营运的聊天机器人市场前景光明，对人工智慧和数位技术的持续投资预计将推动进一步成长。随着公司对其 IT 框架进行现代化改造，对复杂聊天机器人解决方案的需求将会增加。未来的发展可能会集中在创建更直觉、情境感知的聊天机器人，能够自主处理复杂的 IT 任务。透过在科技生态系统内培养合作伙伴关係和协作，中国企业可以利用这些进步来提高营运效率、降低成本并在全球市场上获得竞争优势。

Quadrant Knowledge Solutions 将聊天机器人称为 IT 营运 "旨在透过提供即时帮助、问题解决、警报管理、确保网路安全、从互动中学习以及提供多通路可访问性来简化 IT 支援流程" 。

目录

Market Share:

第1章 摘要整理

• 主要调查结果
• 主要预测
• 主要趋势
• 市场概要

第2章 市场概要

• 市场定义和范围
• 影响市场的主要原因
• 促进因素与阻碍因素

第3章 市场占有率分析

• 中国市场占有率
• 中国市场占有率:各业界
• 市场占有率:媒体&娱乐
• 市场占有率:零售
• 市场占有率:BFSI
• 市场占有率:旅游、饭店
• 市场占有率:教育
• 市场占有率:公共部门
• 市场占有率:医疗保健·生命科学
• 市场占有率:汽车
• 市场占有率:食品和饮料
• 中国市场占有率:各部署类型
• 市场占有率:内部部署
• 市场占有率:云端
• 中国市场占有率:各客户类型
• 市场占有率:中小企业
• 市场占有率:大企业
• 市场占有率:企业

第4章 企业简介

• 公司概要
• 分析师的观点与分析

第5章 附录

• 调查手法

Market Forecast:

第1章 摘要整理

• 主要调查结果
• 主要预测
• 主要趋势
• 市场概要

第2章 市场概要

• 市场定义和范围
• 影响市场的主要原因
• 促进因素与阻碍因素

第3章 市场预测分析

• 中国市场预测
• 中国市场预测:各业界
• 市场预测:媒体&娱乐
• 市场预测:零售
• 市场预测:BFSI
• 市场预测:旅游&饭店
• 市场预测:教育
• 市场预测:公共部门
• 市场预测:医疗保健&生命科学
• 市场预测:汽车
• 市场预测:食品和饮料
• 中国市场预测:各部署类型
• 市场预测:内部部署
• 市场预测:云端
• 中国市场预测:各客户类型
• 市场预测:中小企业
• 市场预测:大企业
• 市场预测:企业

第4章 企业简介

• 公司概要
• 分析师的观点与分析

第5章 附录

• 调查手法

This product includes two reports: Market Share and Market Forecast.

Market Share Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of above-average by 2028 in China. China is witnessing substantial growth in the Chatbots for IT Operations market, driven by a strong focus on digital transformation and technological modernization. The country's significant investments in AI and automation technologies are facilitating the rapid adoption of chatbot solutions. Chinese businesses are leveraging these tools to enhance operational efficiency, reduce costs, and improve service delivery. This proactive approach to modernizing IT operations is contributing to an above-average CAGR, positioning China as a key player in the global market for chatbot solutions.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

Market Forecast Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of above-average by 2028 in China. The future of the Chatbots for IT Operations market in China looks bright, with sustained investments in AI and digital technologies expected to drive further growth. As organizations continue to modernize their IT frameworks, the demand for sophisticated chatbot solutions will rise. Future developments will likely focus on creating more intuitive, context-aware chatbots capable of handling complex IT tasks autonomously. By fostering partnerships and collaborations within the tech ecosystem, Chinese companies can leverage these advancements to enhance operational efficiency, reduce costs, and gain a competitive edge in the global market.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Share Analysis

• China Market Share
• China Market Share by Industry Verticals
• Market Share by Media & Entertainment
• Market Share by Retail
• Market Share by BFSI
• Market Share by Travel & Hospitality
• Market Share by Education
• Market Share by Public Sector
• Market Share by Healthcare & Life Science
• Market Share by Automotive
• Market Share by Food & Beverage
• China Market Share by Deployment Type
• Market Share by Deployment Type: On prem
• Market Share by Deployment Type: Cloud
• China Market Share by Customer Type
• Market Share by SMB
• Market Share by Large
• Market Share by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Forecast Analysis

• China Market Forecast
• China Market Forecast by Industry Verticals
• Market Forecast by Media & Entertainment
• Market Forecast by Retail
• Market Forecast by BFSI
• Market Forecast by Travel & Hospitality
• Market Forecast by Education
• Market Forecast by Public Sector
• Market Forecast by Healthcare & Life Science
• Market Forecast by Automotive
• Market Forecast by Food & Beverage
• China Market Forecast by Deployment Type
• Market Forecast by Deployment Type: On prem
• Market Forecast by Deployment Type: Cloud
• China Market Forecast by Customer Type
• Market Forecast by SMB
• Market Forecast by Large
• Market Forecast by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

LIST OF FIGURES

Market Share:

• Fig. 1 Market Share of Chatbots for IT Operations China, 2023
• Fig. 2 China Market Share of Chatbots for IT Operations IT & Telecom Industry, 2023
• Fig. 3 China Market Share of Chatbots for IT Operations Banking & Financial Services Industry, 2023
• Fig. 4 China Market Share of Chatbots for IT Operations Insurance Industry, 2023
• Fig. 5 China Market Share of Chatbots for IT Operations Healthcare Industry, 2023
• Fig. 6 China Market Share of Chatbots for IT Operations Government & Public Sector, 2023
• Fig. 7 China Market Share of Chatbots for IT Operations Retail & eCommerce, 2023
• Fig. 8 China Market Share of Chatbots for IT Operations Manufacturing, 2023
• Fig. 9 China Market Share of Chatbots for IT Operations Hospitality, 2023
• Fig. 10 China Market Share of Chatbots for IT Operations On-premises Deployment, 2023
• Fig. 11 China Market Share of Chatbots for IT Operations Cloud Deployment, 2023
• Fig. 12 China Market Share of Chatbots for IT Operations SMB Customers, 2023
• Fig. 13 China Market Share of Chatbots for IT Operations Large Customers, 2023
• Fig. 14 China Market Share of Chatbots for IT Operations Enterprise Customers, 2023

Market Forecast:

• Fig. 1 Market Forecast of Chatbots for IT Operations China, 2024- 2028
• Fig. 2 Market Forecast of Chatbots for IT Operations IT & Telecom Industry, 2024- 2028
• Fig. 3 Market Forecast of Chatbots for IT Operations Banking & Financial Services Industry, 2023
• Fig. 4 Market Forecast of Chatbots for IT Operations Insurance Industry, 2024- 2028
• Fig. 5 Market Forecast of Chatbots for IT Operations Healthcare Industry, 2024- 2028
• Fig. 6 Market Forecast of Chatbots for IT Operations Government & Public Sector, 2024- 2028
• Fig. 7 Market Forecast of Chatbots for IT Operations Retail & eCommerce, 2024- 2028
• Fig. 8 Market Forecast of Chatbots for IT Operations Manufacturing, 2024- 2028
• Fig. 9 Market Forecast of Chatbots for IT Operations Hospitality, 2024- 2028
• Fig. 10 Market Forecast of Chatbots for IT Operations On-premises Deployment, 2024- 2028
• Fig. 11 Market Forecast of Chatbots for IT Operations Cloud Deployment, 2024- 2028
• Fig. 12 Market Forecast of Chatbots for IT Operations SMB Customers, 2024- 2028
• Fig. 13 Market Forecast of Chatbots for IT Operations Large Customers, 2024- 2028
• Fig. 14 Market Forecast of Chatbots for IT Operations Enterprise Customers, 2024- 2028