市场占有率与预测:IT运用聊天机器人，2023～2028年，中东·非洲(双报告绑定套装)

市场占有率

根据 Quadrant Knowledge Solutions 的公告，预计到 2028 年，中东和非洲 IT 营运聊天机器人市场的复合年增长率将高于平均水平。

在中东和非洲地区，由于对数位转型和基础设施开发的高度重视，聊天机器人在 IT 营运中的采用率显着增加。该地区的政府和企业正在大力投资人工智慧和自动化技术，以提高营运效率和服务交付。积极的 IT 营运现代化方法有助于实现高于平均水平的复合年增长率，将中东和非洲定位为聊天机器人解决方案的关键市场。该地区对技术进步的承诺是这一增长的关键驱动力。

市场预测说明

根据 Quadrant Knowledge Solutions 的公告，预计到 2028 年，中东和非洲地区 IT 营运的聊天机器人市场复合年增长率将高于平均水平。中东和非洲 IT 营运聊天机器人市场的未来充满希望，对人工智慧和数位基础设施的持续投资预计将推动进一步成长。随着该地区继续优先考虑技术创新，对先进聊天机器人解决方案的需求可能会增加。未来的发展可能会集中在创建更直观、更聪明的聊天机器人，这些机器人可以管理复杂的 IT 环境并与其他新兴技术整合。透过培育创新与协作文化，中东和非洲可以利用这些进步，提高营运效率并实现策略业务目标。

Quadrant Knowledge Solutions 是一种人工智慧驱动的解决方案，旨在透过提供即时帮助、问题解决、警报管理、确保网路安全、从互动中学习以及提供多通路可访问性来简化IT 支援流程” ，这是IT 运作聊天机器人的定义。

目录

Market Share:

第1章 摘要整理

• 主要调查结果
• 主要预测
• 主要趋势
• 市场概要

第2章 市场概要

• 市场定义和范围
• 影响市场的主要原因
• 促进因素与阻碍因素

第3章 市场占有率分析

• 中东·非洲市场占有率
• 中东·非洲市场占有率:各业界
• 市场占有率:媒体·娱乐
• 市场占有率:零售
• 市场占有率:BFSI
• 市场占有率:旅游、饭店
• 市场占有率:教育
• 市场占有率:公共部门
• 市场占有率:医疗保健·生命科学
• 市场占有率:汽车
• 市场占有率:食品和饮料
• 中东·非洲市场占有率:各部署类型
• 市场占有率:内部部署
• 市场占有率:云端
• 中东·非洲市场占有率:各客户类型
• 市场占有率:中小企业
• 市场占有率:大企业
• 市场占有率:企业

第4章 企业简介

• 公司概要
• 分析师的观点与分析

第5章 附录

• 调查手法

Market Forecast:

第1章 摘要整理

• 主要调查结果
• 主要预测
• 主要趋势
• 市场概要

第2章 市场概要

• 市场定义和范围
• 影响市场的主要原因
• 促进因素与阻碍因素

第3章 市场预测分析

• 中东·非洲市场预测
• 中东·非洲市场预测:各业界
• 市场预测:媒体·娱乐
• 市场预测:零售业
• 市场预测:BFSI
• 市场预测:旅游&饭店
• 市场预测:教育
• 市场预测:公共部门
• 市场预测:医疗保健&生命科学
• 市场预测:汽车
• 市场预测:食品和饮料
• 中东·非洲市场预测:各部署类型
• 市场预测:内部部署
• 市场预测:云端
• 中东·非洲市场预测:各客户类型
• 市场预测:中小企业
• 市场预测:大企业
• 市场预测:企业

第4章 企业简介

• 公司概要
• 分析师的观点与分析

第5章 附录

• 调查手法

This product includes two reports: Market Share and Market Forecast.

Market Share Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of above-average by 2028 in Middle East and Africa.

The Middle East and Africa (MEA) region is witnessing a notable increase in the adoption of Chatbots for IT Operations, driven by a strong focus on digital transformation and infrastructure development. Governments and enterprises in the region are investing heavily in AI and automation technologies to enhance operational efficiency and service delivery. The proactive approach to modernizing IT operations is contributing to an above-average CAGR, positioning MEA as a significant market for chatbot solutions. The region's commitment to technological advancement is a key driver of this growth.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

Market Forecast Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of above-average by 2028 in Middle East and Africa. The future of the Chatbots for IT Operations market in MEA looks promising, with sustained investments in AI and digital infrastructure expected to drive further growth. As the region continues to prioritize technological innovation, the demand for advanced chatbot solutions will increase. Future developments will focus on creating more intuitive and intelligent chatbots capable of managing complex IT environments and integrating with other emerging technologies. By fostering a culture of innovation and collaboration, MEA can capitalize on these advancements to enhance operational efficiency and achieve strategic business goals.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Share Analysis

• Middle East and Africa Market Share
• Middle East and Africa Market Share by Industry Verticals
• Market Share by Media & Entertainment
• Market Share by Retail
• Market Share by BFSI
• Market Share by Travel & Hospitality
• Market Share by Education
• Market Share by Public Sector
• Market Share by Healthcare & Life Science
• Market Share by Automotive
• Market Share by Food & Beverage
• Middle East and Africa Market Share by Deployment Type
• Market Share by Deployment Type: On prem
• Market Share by Deployment Type: Cloud
• Middle East and Africa Market Share by Customer Type
• Market Share by SMB
• Market Share by Large
• Market Share by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Forecast Analysis

• Middle East and Africa Market Forecast
• Middle East and Africa Market Forecast by Industry Verticals
• Market Forecast by Media & Entertainment
• Market Forecast by Retail
• Market Forecast by BFSI
• Market Forecast by Travel & Hospitality
• Market Forecast by Education
• Market Forecast by Public Sector
• Market Forecast by Healthcare & Life Science
• Market Forecast by Automotive
• Market Forecast by Food & Beverage
• Middle East and Africa Market Forecast by Deployment Type
• Market Forecast by Deployment Type: On prem
• Market Forecast by Deployment Type: Cloud
• Middle East and Africa Market Forecast by Customer Type
• Market Forecast by SMB
• Market Forecast by Large
• Market Forecast by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

LIST OF FIGURES

Market Share:

• Fig. 1 Market Share of Chatbots for IT Operations Middle East and Africa, 2023
• Fig. 2 Middle East and Africa Market Share of Chatbots for IT Operations IT & Telecom Industry, 2023
• Fig. 3 Middle East and Africa Market Share of Chatbots for IT Operations Banking & Financial Services Industry, 2023
• Fig. 4 Middle East and Africa Market Share of Chatbots for IT Operations Insurance Industry, 2023
• Fig. 5 Middle East and Africa Market Share of Chatbots for IT Operations Healthcare Industry, 2023
• Fig. 6 Middle East and Africa Market Share of Chatbots for IT Operations Government & Public Sector, 2023
• Fig. 7 Middle East and Africa Market Share of Chatbots for IT Operations Retail & eCommerce, 2023
• Fig. 8 Middle East and Africa Market Share of Chatbots for IT Operations Manufacturing, 2023
• Fig. 9 Middle East and Africa Market Share of Chatbots for IT Operations Hospitality, 2023
• Fig. 10 Middle East and Africa Market Share of Chatbots for IT Operations On-premises Deployment, 2023
• Fig. 11 Middle East and Africa Market Share of Chatbots for IT Operations Cloud Deployment, 2023
• Fig. 12 Middle East and Africa Market Share of Chatbots for IT Operations SMB Customers, 2023
• Fig. 13 Middle East and Africa Market Share of Chatbots for IT Operations Large Customers, 2023
• Fig. 14 Middle East and Africa Market Share of Chatbots for IT Operations Enterprise Customers, 2023

Market Forecast:

• Fig. 1 Market Forecast of Chatbots for IT Operations Middle East and Africa, 2024- 2028
• Fig. 2 Market Forecast of Chatbots for IT Operations IT & Telecom Industry, 2024- 2028
• Fig. 3 Market Forecast of Chatbots for IT Operations Banking & Financial Services Industry, 2024- 2028
• Fig. 4 Market Forecast of Chatbots for IT Operations Insurance Industry, 2024- 2028
• Fig. 5 Market Forecast of Chatbots for IT Operations Healthcare Industry, 2024- 2028
• Fig. 6 Market Forecast of Chatbots for IT Operations Government & Public Sector, 2024- 2028
• Fig. 7 Market Forecast of Chatbots for IT Operations Retail & eCommerce, 2024- 2028
• Fig. 8 Market Forecast of Chatbots for IT Operations Manufacturing, 2024- 2028
• Fig. 9 Market Forecast of Chatbots for IT Operations Hospitality, 2024- 2028
• Fig. 10 Market Forecast of Chatbots for IT Operations On-premises Deployment, 2024- 2028
• Fig. 11 Market Forecast of Chatbots for IT Operations Cloud Deployment, 2024- 2028
• Fig. 12 Market Forecast of Chatbots for IT Operations SMB Customers, 2024- 2028
• Fig. 13 Market Forecast of Chatbots for IT Operations Large Customers, 2024- 2028
• Fig. 14 Market Forecast of Chatbots for IT Operations Enterprise Customers, 2024- 2028