市场占有率与预测:IT运用聊天机器人，2023～2028年，美国(双报告绑定套装)

市场占有率

据 Quadrant Knowledge Solutions 称，到 2028 年，美国 IT 营运聊天机器人市场的复合年增长率预计将低于平均水平。在通常是技术采用领跑者的美国，IT 营运聊天机器人市场的成长速度慢于预期。这背后有几个因素，包括市场饱和和人工智慧技术的高初始投资。儘管美国许多产业正在经历数位转型，但 IT 营运聊天机器人这一利基市场却停滞不前。虽然早期采用阶段得到了广泛采用，但市场现在正在努力应对整合课题和投资回报率问题。因此，与其他全球市场相比，预测复合年增长率低于平均值。

Quadrant Knowledge Solutions 使用聊天机器人进行 IT 运营，“通过提供实时帮助、问题解决、警报管理、确保网络安全、从交互中学习以及提供人工智能驱动的解决方案来简化 IT 支持流程。”

市场预测说明

据 Quadrant Knowledge Solutions 称，预计到 2028 年，美国 IT 营运聊天机器人市场的复合年增长率将低于平均水平。儘管目前的成长率低于平均水平，但美国 IT 营运聊天机器人的未来看起来充满希望，这取决于人工智慧和机器学习的进步。聊天机器人功能的持续改进以及与 IT 运营的整合具有重新增长的潜力。公司预计将专注于增强现有系统的功能，以便更有效率、更自主地管理 IT 营运。解决当前课题的创新，例如改进的使用者介面和与遗留系统的无缝集成，对于重振市场兴趣和推动未来成长至关重要。

Quadrant Knowledge Solutions 是一款人工智慧驱动的产品，旨在透过提供即时帮助、问题解决、警报管理、确保网路安全、从互动中学习以及提供多通路可访问性来简化IT 支援流程。将IT 营运的聊天机器人定义为： "解决方案" 。

目录

Market Share:

第1章 摘要整理

• 主要调查结果
• 主要预测
• 主要趋势
• 市场概要

第2章 市场概要

• 市场定义和范围
• 影响市场的主要原因
• 促进因素与阻碍因素

第3章 市场占有率分析

• 美国市场占有率
• 美国市场占有率:各业界
• 市场占有率:媒体&娱乐
• 市场占有率:零售
• 市场占有率:BFSI
• 市场占有率:旅游、饭店
• 市场占有率:教育
• 市场占有率:公共部门
• 市场占有率:医疗保健·生命科学
• 市场占有率:汽车
• 市场占有率:食品和饮料
• 美国市场占有率:各部署类型
• 市场占有率:内部部署
• 市场占有率:云端
• 美国市场占有率:各客户类型
• 市场占有率:中小企业
• 市场占有率:大企业
• 市场占有率:企业

第4章 企业简介

• 公司概要
• 分析师的观点与分析

第5章 附录

• 调查手法

Market Forecast:

第1章 摘要整理

• 主要调查结果
• 主要预测
• 主要趋势
• 市场概要

第2章 市场概要

• 市场定义和范围
• 影响市场的主要原因
• 促进因素与阻碍因素

第3章 市场预测分析

• 美国市场预测
• 美国市场预测:各业界
• 市场预测:媒体&娱乐
• 市场预测:零售业
• 市场预测:BFSI
• 市场预测:旅游&饭店
• 市场预测:教育
• 市场预测:公共部门
• 市场预测:医疗保健&生命科学
• 市场预测:汽车
• 市场预测:食品和饮料
• 美国市场预测:各部署类型
• 市场预测:内部部署
• 市场预测:云端
• 美国市场预测:各客户类型
• 市场预测:中小企业
• 市场预测:大企业
• 市场预测:企业

第4章 企业简介

• 公司概要
• 分析师的观点与分析

第5章 附录

• 调查手法

This product includes two reports: Market Share and Market Forecast.

Market Share Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of below-average by 2028 in USA. The United States, often a frontrunner in technology adoption, is witnessing a slower-than-expected growth in the Chatbots for IT Operations market. This can be attributed to several factors, including market saturation and a high level of initial investment in AI technologies. While many industries in the U.S. have embraced digital transformation, the specific niche of chatbots for IT operations is experiencing a plateau. The early adoption phase has seen significant uptake, but the market is now grappling with integration challenges and ROI concerns. As a result, the projected CAGR remains below average compared to other global markets.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

Market Forecast Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of below-average by 2028 in USA. Despite the current below-average growth rate, the future of Chatbots for IT Operations in the USA holds promise, contingent on advancements in AI and machine learning. With continuous improvements in chatbot capabilities and their integration with IT operations, there is potential for renewed growth. Enterprises are expected to focus on enhancing the functionality of existing systems, aiming for more efficient, autonomous IT operations management. Innovations that address the current challenges, such as improved user interfaces and seamless integration with legacy systems, will be critical in revitalizing market interest and driving future growth.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Share Analysis

• USA Market Share
• USA Market Share by Industry Verticals
• Market Share by Media & Entertainment
• Market Share by Retail
• Market Share by BFSI
• Market Share by Travel & Hospitality
• Market Share by Education
• Market Share by Public Sector
• Market Share by Healthcare & Life Science
• Market Share by Automotive
• Market Share by Food & Beverage
• USA Market Share by Deployment Type
• Market Share by Deployment Type: On prem
• Market Share by Deployment Type: Cloud
• USA Market Share by Customer Type
• Market Share by SMB
• Market Share by Large
• Market Share by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Forecast Analysis

• USA Market Forecast
• USA Market Forecast by Industry Verticals
• Market Forecast by Media & Entertainment
• Market Forecast by Retail
• Market Forecast by BFSI
• Market Forecast by Travel & Hospitality
• Market Forecast by Education
• Market Forecast by Public Sector
• Market Forecast by Healthcare & Life Science
• Market Forecast by Automotive
• Market Forecast by Food & Beverage
• USA Market Forecast by Deployment Type
• Market Forecast by Deployment Type: On prem
• Market Forecast by Deployment Type: Cloud
• USA Market Forecast by Customer Type
• Market Forecast by SMB
• Market Forecast by Large
• Market Forecast by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

LIST OF FIGURES

Market Share:

• Fig. 1 Market Share of Chatbots for IT Operations USA, 2023
• Fig. 2 USA Market Share of Chatbots for IT Operations IT & Telecom Industry, 2023
• Fig. 3 USA Market Share of Chatbots for IT Operations Banking & Financial Services Industry, 2023
• Fig. 4 USA Market Share of Chatbots for IT Operations Insurance Industry, 2023
• Fig. 5 USA Market Share of Chatbots for IT Operations Healthcare Industry, 2023
• Fig. 6 USA Market Share of Chatbots for IT Operations Government & Public Sector, 2023
• Fig. 7 USA Market Share of Chatbots for IT Operations Retail & eCommerce, 2023
• Fig. 8 USA Market Share of Chatbots for IT Operations Manufacturing, 2023
• Fig. 9 USA Market Share of Chatbots for IT Operations Hospitality, 2023
• Fig. 10 USA Market Share of Chatbots for IT Operations On-premises Deployment, 2023
• Fig. 11 USA Market Share of Chatbots for IT Operations Cloud Deployment, 2023
• Fig. 12 USA Market Share of Chatbots for IT Operations SMB Customers, 2023
• Fig. 13 USA Market Share of Chatbots for IT Operations Large Customers, 2023
• Fig. 14 USA Market Share of Chatbots for IT Operations Enterprise Customers, 2023

Market Forecast:

• Fig. 1 Market Forecast of Chatbots for IT Operations USA, 2024- 2028
• Fig. 2 Market Forecast of Chatbots for IT Operations IT & Telecom Industry, 2024- 2028
• Fig. 3 Market Forecast of Chatbots for IT Operations Banking & Financial Services Industry, 2023
• Fig. 4 Market Forecast of Chatbots for IT Operations Insurance Industry, 2024- 2028
• Fig. 5 Market Forecast of Chatbots for IT Operations Healthcare Industry, 2024- 2028
• Fig. 6 Market Forecast of Chatbots for IT Operations Government & Public Sector, 2024- 2028
• Fig. 7 Market Forecast of Chatbots for IT Operations Retail & eCommerce, 2024- 2028
• Fig. 8 Market Forecast of Chatbots for IT Operations Manufacturing, 2024- 2028
• Fig. 9 Market Forecast of Chatbots for IT Operations Hospitality, 2024- 2028
• Fig. 10 Market Forecast of Chatbots for IT Operations On-premises Deployment, 2024- 2028
• Fig. 11 Market Forecast of Chatbots for IT Operations Cloud Deployment, 2024- 2028
• Fig. 12 Market Forecast of Chatbots for IT Operations SMB Customers, 2024- 2028
• Fig. 13 Market Forecast of Chatbots for IT Operations Large Customers, 2024- 2028
• Fig. 14 Market Forecast of Chatbots for IT Operations Enterprise Customers, 2024- 2028