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市场调查报告书
商品编码
1856815
2032年末端物流市场预测:按配送类型、车辆类型、履约模式、技术、最终用户和地区分類的全球分析Last-Mile Logistics Market Forecasts to 2032 - Global Analysis By Delivery Type (Parcel, Grocery, Pharmaceuticals, and Food), Vehicle Type, Fulfillment Model, Technology, End User and By Geography |
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根据 Stratistics MRC 的数据,预计到 2025 年,全球最后一公里物流市场规模将达到 486 亿美元,到 2032 年将达到 853 亿美元,预测期内复合年增长率为 8.3%。
末端物流是指将货物从配送中心运送到客户家门口的最终配送阶段。它对于确保及时、准确送达至关重要,直接影响客户满意度和营运成本。随着电子商务和按需服务的蓬勃发展,末端物流环节依赖路线优化、本地化仓储和即时追踪来提升效率。末端物流的创新旨在减少延误、提高透明度并满足日益增长的消费者期望,从而将配送转化为零售商和物流供应商的策略优势。
世界经济论坛表示,在超当地语系化配送聚合正在改变最后一公里物流,减少碳排放,提高配送准确性,并为零售、食品和医疗保健等产业带来即时效率。
电子商务的蓬勃发展以及对快速配送的需求
电子商务的兴起和对更快配送的需求正在推动末端物流市场的扩张。都市化、网路购物的普及以及消费者对更快订单履行速度的日益增长的期望,促使物流公司优化车辆运营和配送网络。路线优化软体、即时追踪和行动调度等技术的应用,正推动企业提升营运效率。此外,对本地化配送和当日达服务日益增长的需求,也进一步刺激了全球对先进末端物流基础设施的投资。
燃料成本波动和效率低下
燃油成本波动和效率低下仍然是末端物流业者面临的主要限制。原油价格波动直接影响营运成本,而低效率的路线规划和交通拥堵会进一步增加配送成本。小型物流业者面临燃油成本上涨带来的财务负担,这将限制其扩充性的能力。此外,永续性和排放法规也增加了合规成本。为了应对这些挑战,企业正在透过采用电动和混合动力汽车、动态路线规划和智慧车队管理来维持盈利,同时确保及时交付。
将电动车引入送货车辆
将电动车引入配送车队,为「最后一公里」物流带来了变革性的机会。电动货车、电动自行车和电动货运车辆的整合,降低了对燃料的依赖、营运成本和碳排放。在政府奖励、城市低排放区以及日益增强的环保意识的推动下,营运商正在加速车队的电气化。此外,电池技术的进步、快速充电基础设施的完善以及利用远端资讯处理技术进行电动车监控,都为高效部署提供了可能。这种永续性与技术的融合,为物流公司提供了经济高效且环保的解决方案,同时满足了消费者对快速、环保配送日益增长的需求。
城市拥挤和合规问题
城市拥挤和合规问题持续威胁最后一公里物流的效率。密集的城市交通、停车限制和有限的配送时间阻碍了订单的及时交付。与排放气体、重量限制和都市区配送许可证相关的法律规范也带来了额外的营运挑战。违规可能导致罚款、路线延误和声誉损害。为了在复杂的城市物流环境中降低风险、提高效率并维持客户满意度,企业正越来越多地利用微型仓配中心、智慧路线规划演算法和非高阶时段配送安排。
新冠疫情期间,随着全球封锁措施和电子商务的蓬勃发展,末端物流需求显着成长。出于安全考虑和保持社交距离的需要,消费者越来越依赖宅配的方式购买食品杂货、小包裹和生活必需品。为了满足激增的需求,物流公司迅速扩大车队规模,优化路线,并推出非接触式配送服务。然而,疫情造成的劳动力短缺和供应链中断也带来了营运挑战。疫情过后,电子商务的普及和消费者对更快履约的期望,推动了全球末端物流的持续成长。
预计小包裹业务在预测期内将成为最大的业务板块。
由于线上零售额的成长和送货宅配需求的增加,预计小包裹业务在预测期内将占据最大的市场份额。受电子商务发展推动,小包裹量呈指数级增长,促使企业加大对分拣中心、追踪技术和专用递送车辆的投资。此外,宅配能够满足消费者从小包裹到高价商品的各种需求,使其成为全球都市区和半都市区「最后一公里」物流的核心环节。
预计厢型车细分市场在预测期内将以最高的复合年增长率成长。
预计在预测期内,厢型车细分市场将达到最高成长率。电子商务的蓬勃发展、有效负载容量的提升以及小包裹运输效率的提高,正推动厢式货车在大批量配送领域取代两轮车和自行车,成为更受欢迎的选择。与电动车技术和基于远端资讯处理的车队管理系统的集成,进一步提升了营运效率。这种灵活性、扩充性和环保性的完美结合,正在推动厢型车在最后一公里物流网络中的快速普及。
由于网路购物正在推动对最后一公里配送的需求。此外,有利的政府政策、不断扩大的低温运输网路以及智慧配送技术的应用,正在巩固亚太地区的市场地位,使其成为全球最后一公里物流营运和创新的领先中心。
在预测期内,北美预计将实现最高的复合年增长率,这主要得益于技术主导物流解决方案的广泛应用以及消费者对快速可靠配送服务的偏好。人工智慧驱动的路线优化、即时追踪和电动汽车车队正在美国和加拿大整合。此外,领先的电子商务和物流公司的大力投资,以及城市基础设施的现代化和永续性,都在推动市场成长。因此,预计在预测期内,北美末端物流市场将呈现蓬勃发展的态势。
According to Stratistics MRC, the Global Last-Mile Logistics Market is accounted for $48.6 billion in 2025 and is expected to reach $85.3 billion by 2032 growing at a CAGR of 8.3% during the forecast period. Last-Mile Logistics is the final delivery stage, moving goods from distribution hubs to customers' doorsteps. It's crucial for ensuring timely, accurate deliveries and directly influences customer satisfaction and operational costs. As e-commerce and on-demand services surge, this segment relies on route optimization, localized warehousing, and real-time tracking to boost efficiency. Innovations in last-mile logistics aim to reduce delays, enhance transparency, and meet rising consumer expectations-transforming delivery into a strategic advantage for retailers and logistics providers alike.
According to the World Economic Forum, hyperlocal delivery aggregation is transforming last-mile logistics by reducing carbon intensity, improving delivery precision, and enhancing real-time efficiency across retail, food, and healthcare sectors.
Growing e-commerce and fast delivery needs
Growing e-commerce and fast delivery needs are driving the expansion of the last-mile logistics market. Fueled by urbanization, increasing online shopping frequency, and rising consumer expectations for quick order fulfillment, logistics providers are optimizing fleet operations and delivery networks. Spurred by technology adoption such as route optimization software, real-time tracking, and mobile-based dispatch, companies are enhancing operational efficiency. Additionally, growing demand for hyper-local deliveries and same-day fulfillment is further accelerating investment in advanced last-mile infrastructure globally.
Fuel cost volatility and inefficiency
Fuel cost volatility and inefficiency remain key restraints for last-mile logistics operators. Fluctuating oil prices directly impact operational expenses, while inefficient routing and traffic congestion can further escalate delivery costs. Smaller logistics providers may face financial strain due to rising fuel expenditures, limiting scalability. Additionally, sustainability regulations and emission norms increase compliance costs. Companies are addressing these challenges through electric and hybrid fleet adoption, dynamic route planning, and smart vehicle management to maintain profitability while ensuring timely delivery performance.
EV adoption in delivery fleets
EV adoption in delivery fleets presents a transformative opportunity in last-mile logistics. Integration of electric vans, bikes, and cargo vehicles reduces fuel dependency, operational costs, and carbon emissions. Spurred by government incentives, urban low-emission zones, and rising environmental awareness, operators are accelerating fleet electrification. Additionally, advancements in battery technology, fast charging infrastructure, and telematics-enabled EV monitoring enable efficient deployment. This convergence of sustainability and technology provides logistics companies with cost-effective, eco-friendly solutions while meeting growing consumer demand for rapid and green deliveries.
Urban congestion and compliance issues
Urban congestion and compliance issues continue to threaten last-mile logistics efficiency. Dense city traffic, parking restrictions, and limited delivery windows hinder timely order fulfillment. Regulatory frameworks related to emissions, weight limits, and urban delivery permits impose additional operational challenges. Non-compliance can lead to fines, route delays, and reputational damage. Companies are increasingly leveraging micro-fulfillment centers, intelligent routing algorithms, and off-peak delivery scheduling to mitigate risks, improve efficiency, and maintain customer satisfaction while navigating complex urban logistics environments.
The COVID-19 pandemic significantly accelerated last-mile logistics demand, as lockdowns and e-commerce adoption surged globally. Spurred by safety concerns and social distancing, consumers increasingly relied on home delivery for groceries, parcels, and essentials. Logistics companies rapidly expanded fleets, optimized routes, and implemented contactless delivery to meet rising demand. However, pandemic-induced labor shortages and supply chain disruptions created operational challenges. Post-pandemic, heightened e-commerce penetration and the expectation of faster fulfillment continue to drive last-mile logistics growth worldwide.
The parcel segment is expected to be the largest during the forecast period
The parcel segment is expected to account for the largest market share during the forecast period, owing to increasing online retail sales and demand for home delivery. Fueled by e-commerce growth, parcel volumes are rising exponentially, driving investment in sorting hubs, tracking technologies, and specialized delivery fleets. Additionally, parcel delivery caters to a wide range of consumer needs, from small packages to high-value items, making it a core segment in last-mile logistics across urban and semi-urban regions globally.
The vans segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the vans segment is predicted to witness the highest growth rate, reinforced by their versatility in urban and suburban delivery operations. Fueled by rising e-commerce penetration, larger payload capacity, and efficiency in transporting bulk parcels, vans are increasingly preferred over two-wheelers or bicycles for high-volume deliveries. Integration with EV technology and telematics-enabled fleet management further enhances operational performance. This combination of flexibility, scalability, and eco-friendliness is driving rapid adoption of vans in last-mile logistics networks.
During the forecast period, the Asia Pacific region is expected to hold the largest market share, ascribed to high e-commerce penetration, dense urban populations, and increasing investments in logistics infrastructure. Countries such as China, India, and Japan are witnessing rapid growth in online shopping, creating significant last-mile delivery demand. Additionally, favorable government policies, expanding cold-chain networks, and adoption of smart delivery technologies strengthen the region's market position, making Asia Pacific the leading hub for last-mile logistics operations and innovation globally.
Over the forecast period, the North America region is anticipated to exhibit the highest CAGR associated with widespread adoption of technology-driven logistics solutions and consumer preference for rapid, reliable delivery services. The U.S. and Canada are witnessing integration of AI-powered route optimization, real-time tracking, and EV-based fleets. Additionally, strong investments from major e-commerce and logistics players, combined with urban infrastructure modernization and sustainability initiatives, are accelerating growth. North America is thus poised for dynamic expansion in the last-mile logistics market over the forecast period.
Key players in the market
Some of the key players in Last-Mile Logistics Market include Amazon Logistics, UPS, FedEx, DHL, DPD (GeoPost), XPO Logistics, J&T Express, ZTO Express, Meituan Dianping, DoorDash, Postmates, Glovo, Delhivery, JD Logistics, and Getir.
In September 2025, UPS announced a major expansion of its "UPS Premier" service to the residential sector. The service utilizes a new, low-cost smart sensor placed inside packages that provides real-time, item-level tracking visibility, allowing customers to see the exact location of high-value or time-sensitive deliveries within the last mile.
In August 2025, FedEx unveiled a partnership with Walgreens to launch "FedEx Sameday Locker+" nationwide. These next-generation, temperature-controlled smart lockers are installed at Walgreens stores, enabling secure delivery of perishable groceries, medications, and meal kits, expanding the range of goods suitable for unattended last-mile delivery.
In July 2025, DHL introduced its "DHL Parcelcopter 5.0" for urban logistics. The new, quieter electric vertical take-off and landing (eVTOL) drone is designed for urgent, small-payload deliveries directly to designated landing pads on apartment balconies and commercial buildings, bypassing inner-city traffic in pilot programs across Southeast Asia.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.