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市场调查报告书
商品编码
1856868
2032年末端配送机器人市场预测:全球分析(按产品、车辆类型、续航里程、负载容量、自主程度、应用、最终用户和地区划分)Last-Mile Delivery Robotics Market Forecasts to 2032 - Global Analysis By Offering (Hardware, Software and Services), Vehicle Type, Range, Payload Capacity, Autonomy Level, Application, End User and By Geography |
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根据 Stratistics MRC 预测,全球最后一公里配送机器人市场预计到 2025 年将达到 14.6 亿美元,在预测期内将以 22.4% 的复合年增长率成长,到 2032 年将达到 60.4 亿美元。最后一公里配送机器人正在改变商品到达终端消费者的方式,尤其是在电子商务和物流。
无人机和地面机器人等自主配送系统能够有效率地完成从配送中心到客户的最后一公里配送。这些机器人提高了配送速度,降低了营运成本,并改善了客户体验。先进的传感器、人工智慧主导的导航和优化的路线规划使它们能够安全地穿梭于繁忙的城市区域。此外,最后一公里配送机器人透过减少传统车辆的使用、缓解交通拥堵和降低排放气体,协助实现环保目标。因此,这项技术在建构永续的供应链营运中发挥关键作用。
根据世界经济论坛(WEF)的数据,预计到2030年,都市区末端配送需求将增加78%,排名前100名的城市配送车辆数量可能增加36%。世界经济论坛建议采用自动配送机器人和微型配送中心作为缓解交通拥堵和减少高达30%排放气体的关键解决方案。
电子商务需求增加
电子商务的快速发展正在推动末端配送机器人的应用。消费者对快速、准确、便利的配送服务的需求给传统配送系统带来了压力。自主配送机器人透过最大限度地减少人工干预来处理配送,从而降低成本并满足大批量订单的需求,提供了一种高效的解决方案。物流公司和零售商正在采用这项技术来简化营运并确保及时服务,尤其是在购物高峰期。随着网路购物的持续扩张,末端配送机器人正成为现代物流的重要组成部分,有助于提升物流的可扩展性、营运效率和客户体验。这一趋势凸显了供应链中自动化程度的不断提高。
高初始投资
部署末端配送机器人的高前期成本是限制市场发展的一大因素。企业需要投入大量资金购买先进的机器人系统、安装必要的基础设施并培训员工以确保操作顺畅。这种财务负担对中小企业来说尤其沉重,限制了机器人的广泛应用。人工智慧软体、系统升级和维护等相关成本也进一步加剧了这种压力。儘管这些技术能够带来长期的营运效率提升和人事费用,但初始投资仍是一大障碍。因此,高额的投资需求限制了末端配送机器人在许多地区的快速扩张和应用,从而减缓了市场成长和普及速度。
智慧城市和物联网整合应用
智慧城市和物联网基础设施的兴起为末端配送机器人提供了巨大的成长潜力。交通感测器、智慧交通号誌和即时监控等互联繫统有助于都市区自主机器人的高效运作。物联网整合促进了路线优化、预测性维护和即时配送追踪,从而提高了整体营运效率。政府支持的智慧倡议鼓励采用此类技术,以实现更安全、更可靠、更节能的配送。利用这些创新技术,物流公司可以提高服务品质、缓解城市拥挤并扩大营运能力,使智慧城市基础设施成为末端配送机器人发展的关键驱动力。
网路安全与资料隐私风险
对联网配送机器人的日益依赖为网路安全和资料隐私带来了严峻挑战。自主配送系统处理大量敏感的客户和业务数据,使其成为骇客攻击、恶意软体和未授权存取的潜在目标。安全漏洞可能扰乱物流运营、洩露个人资讯并损害公司声誉。实施强加密、安全通讯协定和频繁的系统更新可以降低风险,但也会增加成本和营运复杂性。随着网路威胁日益复杂,保护机器人集群始终是一项挑战。这些网路安全和资料隐私问题对末端配送机器人的广泛应用构成重大威胁。
新冠疫情的爆发加速了末端配送机器人产业的成长,凸显了无接触和安全配送的重要性。封锁和保持社交距离的措施扰乱了传统的物流模式,并促使人们更加依赖自动化解决方案。随着消费者避免前往实体店,全球电子商务蓬勃发展,对高效能宅配的需求也随之成长。自主机器人和无人机使企业能够在最大限度减少人际互动和健康风险的同时,继续运作。疫情期间配送服务劳动力短缺进一步促使企业投资机器人系统。总而言之,新冠疫情发挥了重要的催化作用,推动了末端配送机器人在世界各地进行技术创新、应用和市场扩张。
预计在预测期内,硬体板块将成为最大的板块。
预计在预测期内,硬体领域将占据最大的市场份额,这主要得益于对自主机器人、无人机和关键基础设施日益增长的需求。这些基础设施包括机械部件、感测器、导航系统和电池技术,它们对于可靠且有效率的配送至关重要。电子商务、零售和物流行业对机器人配送解决方案的日益普及,正在推动硬体投资。更先进的机器人硬体能够帮助企业提高配送的准确性、速度和整体营运效率。随着企业优先部署和扩展自主配送系统,硬体领域将继续发挥主导作用,为市场扩张和技术进步做出重大贡献。
预计在预测期内,轻型负载容量(6-20公斤)细分市场将实现最高的复合年增长率。
预计在预测期内,负载容量(6-20公斤)机器人市场将实现最高成长率。电子商务、零售和食品产业对中小包裹自动化配送的需求不断增长,推动了这个市场的快速发展。轻型机器人能够高效平衡配送能力、能源效率和运作性能。它们能够在拥挤的都市区穿梭,同时保持准时的配送,因此越来越受欢迎。机器人技术的进步以及消费者对快速配送日益增长的期望,正在推动负载容量负载容量在全球加速普及并实现高复合年增长率。
在预测期内,北美预计将占据最大的市场份额,这主要得益于其先进的技术基础设施、广泛的电子商务以及成熟的物流系统。北美拥有庞大的仓库、配送网路和城市配送系统,这为自主配送机器人和无人机的部署提供了便利。强大的研发投入以及对人工智慧、物联网和机器人解决方案的早期应用,将有助于高效优化最后一公里配送营运。消费者对快速、无接触配送的期望日益增长,加上配送业的劳动力短缺,进一步推动了市场扩张。因此,北美将持续引领全球市场,引领潮流,塑造最后一公里配送机器人技术的发展轨迹。
亚太地区预计将在预测期内保持最高的复合年增长率,这主要得益于快速的都市化、电子商务的普及以及自动化投资的不断增长。中国、日本和印度等主要国家正在部署无人机和自动配送机器人,以满足日益增长的快速、高效和非接触式配送需求。该地区庞大的人口基数、不断提高的收入水平以及技术创新,都为现代化的「最后一公里」配送解决方案提供了支持。政府为促进智慧城市和先进物流基础设施建设所采取的倡议,进一步推动了机器人技术的应用。因此,亚太地区正在崛起为成长最快的市场,蕴藏着巨大的机会,并将塑造全球「最后一公里」配送机器人技术的未来。
According to Stratistics MRC, the Global Last-Mile Delivery Robotics Market is accounted for $1.46 billion in 2025 and is expected to reach $6.04 billion by 2032 growing at a CAGR of 22.4% during the forecast period. Robotics in last-mile delivery is transforming how goods reach end consumers, particularly in e-commerce and logistics. Autonomous delivery systems, such as drones and ground robots, handle the final stretch from distribution centers to customers efficiently. These robots improve delivery speed, reduce operational expenses, and elevate customer experience. Advanced sensors, AI-driven navigation, and optimized routing enable them to maneuver safely through busy city streets. Additionally, last-mile delivery robotics supports environmental goals by limiting the use of conventional vehicles, decreasing congestion, and lowering emissions. As a result, this technology is playing a crucial role in shaping future-ready and sustainable supply chain operations.
According and data from the World Economic Forum (WEF), last-mile delivery demand in urban areas is projected to grow by 78% by 2030, potentially increasing delivery vehicles by 36% in the top 100 cities. The WEF recommends autonomous delivery robots and micro-distribution hubs as critical solutions to mitigate traffic congestion and reduce emissions by up to 30%.
Increasing e-commerce demand
Rapid growth in e-commerce is fueling the adoption of last-mile delivery robots. Consumers demand quick, accurate, and convenient delivery services, putting pressure on conventional delivery systems. Autonomous delivery robots offer efficient solutions by handling deliveries with minimal human intervention, lowering costs, and meeting high-volume order requirements. Logistics companies and retailers are implementing these technologies to streamline operations, especially during peak shopping seasons, ensuring timely service. With online shopping expanding continuously, last-mile delivery robotics is becoming indispensable for modern logistics, supporting scalability, operational efficiency, and improved customer experiences. The trend highlights the growing integration of automation in the supply chain.
High initial investment
The large upfront costs of implementing last-mile delivery robots act as a major market constraint. Organizations face substantial expenses for purchasing advanced robotic systems, setting up necessary infrastructure, and training staff for seamless operation. This financial burden is especially challenging for smaller businesses, restricting widespread adoption. Costs related to AI software, system upgrades, and maintenance add further pressure. Although these technologies offer long-term operational efficiency and labor cost savings, the initial capital outlay remains a significant barrier. Consequently, high investment requirements limit the rapid expansion and integration of last-mile delivery robotics in many regions, slowing market growth and adoption rates.
Adoption of smart cities and IoT integration
The rise of smart cities and IoT-enabled infrastructure offers significant growth potential for last-mile delivery robots. Connected systems, including traffic sensors, smart signals, and real-time monitoring which help autonomous robots operate more efficiently in urban areas. IoT integration facilitates optimized routing, predictive maintenance, and real-time delivery tracking, enhancing overall operational effectiveness. Government-backed smart city initiatives encourage the adoption of such technologies, promoting safer, more reliable, and energy-efficient deliveries. By capitalizing on these innovations, logistics companies can improve service quality, reduce urban congestion, and expand operational capabilities, making smart city infrastructure a key driver for the growth of last-mile delivery robotics.
Cybersecurity and data privacy risks
Increasing dependence on connected delivery robots introduces significant cybersecurity and data privacy challenges. Autonomous delivery systems handle large volumes of sensitive customer and operational data, making them potential targets for hacking, malware, and unauthorized access. Security breaches can disrupt logistics operations, expose personal information, and harm a company's reputation. Implementing strong encryption, secure communication protocols, and frequent system updates mitigates risks but raises costs and operational complexity. As cyber threats continue to grow in sophistication, protecting robotic fleets becomes an ongoing challenge. These cybersecurity and data privacy issues represent a key threat to the broader adoption of last-mile delivery robotics.
The COVID-19 outbreak accelerated growth in the last-mile delivery robotics sector by emphasizing contactless and safe deliveries. Lockdowns and social distancing disrupted conventional logistics, increasing reliance on automated solutions. The global surge in e-commerce, driven by consumers avoiding physical stores, amplified demand for efficient home deliveries. Autonomous robots and drones allowed companies to sustain operations while minimizing human interaction and health risks. Labor shortages in delivery services during the pandemic further prompted businesses to invest in robotic systems. Overall, COVID-19 served as a key driver, boosting innovation, adoption, and market expansion for last-mile delivery robotics across diverse regions worldwide.
The hardware segment is expected to be the largest during the forecast period
The hardware segment is expected to account for the largest market share during the forecast period due to the rising need for autonomous robots, drones, and essential infrastructure. It encompasses mechanical parts, sensors, navigation systems, and battery technologies, which are critical for reliable and efficient delivery performance. Growing adoption of robotic delivery solutions in e-commerce, retail, and logistics sectors is driving hardware investments. Enhanced robotic hardware allows companies to improve delivery accuracy, speed, and overall operational efficiency. With organizations prioritizing the deployment and scaling of automated delivery systems, the hardware segment continues to play a leading role, contributing significantly to the market's expansion and technological advancement.
The light payload (6-20 kg) segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the light payload (6-20 kg) segment is predicted to witness the highest growth rate. The surge is fueled by growing requirements for automated deliveries of small and medium parcels across e-commerce, retail, and food sectors. Light payload robots provide an efficient balance between delivery capacity, energy efficiency, and operational performance. Their ability to navigate congested urban areas while maintaining timely delivery schedules makes them increasingly popular. Technological advancements in robotics and rising consumer expectations for quicker deliveries are driving the accelerated adoption and high CAGR of the light payload segment globally.
During the forecast period, the North America region is expected to hold the largest market share due to advanced technological infrastructure, widespread e-commerce adoption, and a mature logistics ecosystem. The presence of extensive warehouses, distribution networks, and urban delivery systems facilitates the deployment of autonomous delivery robots and drones. Strong R&D investment and early implementation of AI, IoT, and robotics solutions allow efficient optimization of last-mile operations. Rising consumer expectations for rapid, contactless deliveries, coupled with workforce shortages in the delivery sector, further drive market expansion. As a result, North America continues to lead the global market, setting trends and shaping the growth trajectory of last-mile delivery robotics technologies.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, fueled by rapid urbanization, rising e-commerce adoption, and increased automation investments. Key countries such as China, Japan, and India are deploying drones and autonomous delivery robots to meet the growing demand for quick, efficient, and contactless deliveries. The region's large population, improving income levels, and technological innovations support the need for modern last-mile solutions. Government initiatives promoting smart cities and advanced logistics infrastructure further encourage robotics integration. Consequently, Asia-Pacific is emerging as the highest-growth market, offering significant opportunities and shaping the future of last-mile delivery robotics globally.
Key players in the market
Some of the key players in Last-Mile Delivery Robotics Market include Starship Technologies, JD.com, Inc., Panasonic Holdings Corporation, Relay Robotics, Inc., Nuro, Inc., Amazon.com, Inc., FedEx Corporation, Udelv Ltd., InVia Robotics, Inc., Kiwibot, Inc., Robomart, Inc., Boxbot, Inc., Flytrex Inc., Drone Delivery Canada Corp. and Refraction AI.
In July 2025, JD.com, Inc. and 89618 announced that it decided to make a voluntary public takeover offer, through a wholly-owned indirect subsidiary JINGDONG Holding Germany GmbH, to all shareholders of CECONOMY AG, the parent company of leading European consumer electronics retailers MediaMarkt and Saturn, to acquire all issued and outstanding bearer shares in CECONOMY for a cash consideration of EUR 4.60 per share.
In February 2025, FC Barcelona and Panasonic have signed a sponsorship agreement whereby the Japanese multinational will become the new Heating Ventilation Air Conditioning Provider for Espai Barca for four seasons up to 30 June 2028. This association adds another strategic partner for Espai Barca, ensuring the highest possible energy efficiency, with precision technology and a high level of interior air quality in the new installations, with a view to providing the highest possible comfort for every member and fan visiting the Spotify Camp Nou.
In January 2022, Starship Technologies has announced that the company agreed on a €50m quasi-equity facility agreement with the European Investment Bank (EIB). The lending arm of the European Union (EU) and one of the largest providers of climate finance, the EIB supports projects that promote the priorities and objectives of the EU.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.