Product Code: r12882
Mobility As A Service Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on mobility as a service market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Where is the largest and fastest growing market for mobility as a service? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The mobility as a service market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
Scope
Markets Covered:
- 1) By Service Type: Ride Hailing; Car Sharing; Micromobility; Bus Sharing; Train Services
- 2) By Solution Type: Technology Platforms; Payment Engines; Navigation Solutions; Telecom Connectivity Providers; Ticketing Solutions; Insurance Services
- 3) By Application: iOS; Android; Other Applications
- 4) By End Use: Personal; Business
- Companies Mentioned: Uber Technologies Inc.; SkedGo Pty Ltd; Moovit Inc.; Moovel Group GmbH; UbiGo Innovation AB
- Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
- Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
- Time series: Five years historic and ten years forecast.
- Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
- Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
- Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
- Delivery format: PDF, Word and Excel Data Dashboard.
Executive Summary
Mobility as a Service (MaaS) streamlines transportation options into a unified, on-demand service, amalgamating various modes of transit. It functions as a real-time platform allowing users to book and pay for multiple transportation options, such as taxis, car rentals, bike and car-sharing services, creating a comprehensive mobility solution tailored to individual needs.
The various types of Mobility as a Service, distinct services include ride-hailing, car sharing, micromobility, bus sharing, and train services exist, complemented by an array of solutions. These solutions encompass technology platforms, payment engines, navigation tools, telecom connectivity services, ticketing solutions, and insurance services. Ride-hailing, for instance, involves customers ordering rides via smartphone applications, facilitated by intermediary platforms connecting passengers with drivers. The utilization of MaaS extends across iOS, Android, and various applications serving personal and business requirements.
The mobility as a service market research report is one of a series of new reports from The Business Research Company that provides mobility as a service market statistics, including mobility as a service industry global market size, regional shares, competitors with a mobility as a service market share, detailed mobility as a service market segments, market trends and opportunities, and any further data you may need to thrive in the mobility as a service industry. This mobility as a service market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The mobility as a service market size has grown rapidly in recent years. It will grow from $180.38 billion in 2023 to $210.14 billion in 2024 at a compound annual growth rate (CAGR) of 16.5%. The growth experienced in the past period can be credited to several key factors, including the widespread adoption of smartphones, a growing emphasis on environmental sustainability targets, government-backed initiatives aimed at developing smart cities, the convergence of public and private transportation networks, efforts directed at enhancing economic and operational efficiency, evolving demographics and lifestyle changes, the proliferation of micromobility solutions, and the increasing consumer demand for streamlined and convenient travel experiences.
The mobility as a service market size is expected to see rapid growth in the next few years. It will grow to $406.97 billion in 2028 at a compound annual growth rate (CAGR) of 18.0%. Anticipated growth in the forthcoming period is expected to stem from advancements in autonomous vehicle technology, enhanced integration with smart infrastructure, a heightened emphasis on user-centric design, the global surge in urban populations, the evolution of digital identity and personalized services, an increased focus on health and safety aspects, innovations in payment structures and subscription models, as well as supportive policies promoting Mobility as a Service (MaaS) implementation. Key trends projected for this period encompass digital ticketing and payment solutions, the utilization of real-time data and analytics, the widespread adoption of IoT and connectivity, in-app mobility services, bolstered cybersecurity measures, diverse transportation modes, solutions for last-mile connectivity, and an upsurge in partnerships and collaborations within the industry.
The global surge in shared mobility adoption is anticipated to drive the growth of the mobility as a service market. Shared mobility encompasses various practices like carpooling, vanpooling, bike sharing, and on-demand ride services, offering alternatives to conventional transit modes. Mobility as a service facilitates shared mobility by integrating technology and applications. Notably, McKinsey's 2020 ACES consumer study highlighted that over 60% of consumers would share costs for a shared-mobility journey with a stranger if it increased travel time by no more than 15% while reducing expenses. Hence, the increasing embrace of shared mobility is set to propel the mobility as a service market.
The advancement of 4G/5G infrastructure and widespread smartphone usage is expected to fuel the mobility as a service market. The evolution of 4G and 5G networks provides the high-speed, low-latency connectivity crucial for MaaS operations. Smartphones serve as primary interfaces for MaaS users, enabling access to MaaS platforms. For instance, reports from international telecommunication unions estimate that around 5.16 billion people, approximately 64.4% of the global population, will use the internet in 2023. Additionally, a Cybercrew report from March 2023 highlighted that UK smartphone usage in households reached 91.43% in 2021 and is projected to rise to 93.8% by 2026. This progression in infrastructure and smartphone penetration will elevate demand in the mobility as a service market.
Technological innovation emerges as a significant trend shaping the mobility as a service market. Major industry players are pioneering innovative technologies, such as integrated mobility as a service, to fortify their market positions. Integrated mobility involves collaboration among service providers to offer suitable transportation options at each stage of a route. For instance, SUN Mobility launched Integrated Mobility-as-a-Service (MaaS) in August 2021, bundling electric vehicles and an unlimited swap plan, aiming to onboard over a million vehicles onto its battery-swapping platform by 2025.
Strategic partnerships and collaborations are a strategic approach for major companies entering the mobility as a service market. Such alliances with startups and mid-sized firms broaden product portfolios and geographical reach. An example is the collaboration between kia corporation and kakao mobility in April 2023, aiming to construct customer-centric mobility services leveraging vehicle operation data and software platforms, facilitating global expansion in logistics and transportation for people with mobility constraints.
In June 2021, MaaS Global, the company behind the Whim mobility-as-a-service app, acquired Wondo, a Spanish mobility startup. This acquisition aims to rapidly expand into new markets and bolster both B2B and B2C service offerings, a crucial strategy in the swiftly evolving MaaS market landscape.
Major companies operating in the mobility as a service market report are Uber Technologies Inc., SkedGo Pty Ltd., Moovit Inc., Moovel Group GmbH, UbiGo Innovation AB, Citymapper Ltd., Communauto Inc., Lyft Inc., ANI Technologies Pvt Ltd., Avis Budget Group Inc., Beijing Xiaoju Technology Co. Ltd., Grab Holdings Inc., Hertz Global Holdings Inc., Europcar Mobility Group S A, Sixt SE, Didi Chuxing Technology Co. Ltd., Ola Cabs Technology Pvt. Ltd., BlaBlaCar SAS, Zipcar Inc., Car2Go North America LLC, DriveNow North America LLC, LimeBike Inc., Bird Rides Inc., Spin Inc., Jump Mobility Inc., Transit App Inc., MaaS Global Oy, Beeline Singapore Pte Ltd., Karhoo Technologies Ltd., Bolt Technology OU, Free2Move Services, Wunder Mobility GmbH
Asia-Pacific was the largest region in the mobility as a service market in 2023. The regions covered in the mobility as a service market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the mobility as a service market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The mobility as a service market includes revenues earned by entities through car rental and shuttle services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Table of Contents
1. Executive Summary
2. Mobility As A Service Market Characteristics
3. Mobility As A Service Market Trends And Strategies
4. Mobility As A Service Market - Macro Economic Scenario
- 4.1. Impact Of High Inflation On The Market
- 4.2. Ukraine-Russia War Impact On The Market
- 4.3. COVID-19 Impact On The Market
5. Global Mobility As A Service Market Size and Growth
- 5.1. Global Mobility As A Service Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
- 5.2. Global Mobility As A Service Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
- 5.3. Global Mobility As A Service Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)
6. Mobility As A Service Market Segmentation
- 6.1. Global Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- Ride Hailing
- Car Sharing
- Micromobility
- Bus Sharing
- Train Services
- 6.2. Global Mobility As A Service Market, Segmentation By Solution Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- Technology Platforms
- Payment Engines
- Navigation Solutions
- Telecom Connectivity Providers
- Ticketing Solutions
- Insurance Services
- 6.3. Global Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- iOS
- Android
- Other Applications
- 6.4. Global Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- Personal
- Business
7. Mobility As A Service Market Regional And Country Analysis
- 7.1. Global Mobility As A Service Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 7.2. Global Mobility As A Service Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8. Asia-Pacific Mobility As A Service Market
- 8.1. Asia-Pacific Mobility As A Service Market Overview
- Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
- 8.2. Asia-Pacific Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 8.3. Asia-Pacific Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 8.4. Asia-Pacific Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
9. China Mobility As A Service Market
- 9.1. China Mobility As A Service Market Overview
- 9.2. China Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
- 9.3. China Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
- 9.4. China Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
10. India Mobility As A Service Market
- 10.1. India Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 10.2. India Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 10.3. India Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11. Japan Mobility As A Service Market
- 11.1. Japan Mobility As A Service Market Overview
- 11.2. Japan Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 11.3. Japan Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 11.4. Japan Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12. Australia Mobility As A Service Market
- 12.1. Australia Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 12.2. Australia Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 12.3. Australia Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13. Indonesia Mobility As A Service Market
- 13.1. Indonesia Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 13.2. Indonesia Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 13.3. Indonesia Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14. South Korea Mobility As A Service Market
- 14.1. South Korea Mobility As A Service Market Overview
- 14.2. South Korea Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 14.3. South Korea Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 14.4. South Korea Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15. Western Europe Mobility As A Service Market
- 15.1. Western Europe Mobility As A Service Market Overview
- 15.2. Western Europe Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 15.3. Western Europe Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 15.4. Western Europe Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16. UK Mobility As A Service Market
- 16.1. UK Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 16.2. UK Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 16.3. UK Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17. Germany Mobility As A Service Market
- 17.1. Germany Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 17.2. Germany Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 17.3. Germany Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18. France Mobility As A Service Market
- 18.1. France Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 18.2. France Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 18.3. France Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19. Italy Mobility As A Service Market
- 19.1. Italy Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 19.2. Italy Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 19.3. Italy Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20. Spain Mobility As A Service Market
- 20.1. Spain Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 20.2. Spain Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 20.3. Spain Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21. Eastern Europe Mobility As A Service Market
- 21.1. Eastern Europe Mobility As A Service Market Overview
- 21.2. Eastern Europe Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 21.3. Eastern Europe Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 21.4. Eastern Europe Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22. Russia Mobility As A Service Market
- 22.1. Russia Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 22.2. Russia Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 22.3. Russia Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23. North America Mobility As A Service Market
- 23.1. North America Mobility As A Service Market Overview
- 23.2. North America Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 23.3. North America Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 23.4. North America Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24. USA Mobility As A Service Market
- 24.1. USA Mobility As A Service Market Overview
- 24.2. USA Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 24.3. USA Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 24.4. USA Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25. Canada Mobility As A Service Market
- 25.1. Canada Mobility As A Service Market Overview
- 25.2. Canada Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 25.3. Canada Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 25.4. Canada Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26. South America Mobility As A Service Market
- 26.1. South America Mobility As A Service Market Overview
- 26.2. South America Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 26.3. South America Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 26.4. South America Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27. Brazil Mobility As A Service Market
- 27.1. Brazil Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 27.2. Brazil Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 27.3. Brazil Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28. Middle East Mobility As A Service Market
- 28.1. Middle East Mobility As A Service Market Overview
- 28.2. Middle East Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 28.3. Middle East Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 28.4. Middle East Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29. Africa Mobility As A Service Market
- 29.1. Africa Mobility As A Service Market Overview
- 29.2. Africa Mobility As A Service Market, Segmentation By Service Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 29.3. Africa Mobility As A Service Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 29.4. Africa Mobility As A Service Market, Segmentation By End Use, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
30. Mobility As A Service Market Competitive Landscape And Company Profiles
- 30.1. Mobility As A Service Market Competitive Landscape
- 30.2. Mobility As A Service Market Company Profiles
- 30.2.1. Uber Technologies Inc.
- 30.2.1.1. Overview
- 30.2.1.2. Products and Services
- 30.2.1.3. Strategy
- 30.2.1.4. Financial Performance
- 30.2.2. SkedGo Pty Ltd
- 30.2.2.1. Overview
- 30.2.2.2. Products and Services
- 30.2.2.3. Strategy
- 30.2.2.4. Financial Performance
- 30.2.3. Moovit Inc.
- 30.2.3.1. Overview
- 30.2.3.2. Products and Services
- 30.2.3.3. Strategy
- 30.2.3.4. Financial Performance
- 30.2.4. Moovel Group GmbH
- 30.2.4.1. Overview
- 30.2.4.2. Products and Services
- 30.2.4.3. Strategy
- 30.2.4.4. Financial Performance
- 30.2.5. UbiGo Innovation AB
- 30.2.5.1. Overview
- 30.2.5.2. Products and Services
- 30.2.5.3. Strategy
- 30.2.5.4. Financial Performance
31. Global Mobility As A Service Market Competitive Benchmarking
32. Global Mobility As A Service Market Competitive Dashboard
33. Key Mergers And Acquisitions In The Mobility As A Service Market
34. Mobility As A Service Market Future Outlook and Potential Analysis
- 34.1 Mobility As A Service Market In 2028 - Countries Offering Most New Opportunities
- 34.2 Mobility As A Service Market In 2028 - Segments Offering Most New Opportunities
- 34.3 Mobility As A Service Market In 2028 - Growth Strategies
- 34.3.1 Market Trend Based Strategies
- 34.3.2 Competitor Strategies
35. Appendix
- 35.1. Abbreviations
- 35.2. Currencies
- 35.3. Historic And Forecast Inflation Rates
- 35.4. Research Inquiries
- 35.5. The Business Research Company
- 35.6. Copyright And Disclaimer