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全球银行 CRM 软件市场规模、份额、行业趋势分析报告：2022-2028 年按产品（解决方案、服务）、部署模式（本地、云）、应用程序、地区分类的展望和预测

市场调查报告书

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1245686

全球银行 CRM 软件市场规模、份额、行业趋势分析报告：2022-2028 年按产品（解决方案、服务）、部署模式（本地、云）、应用程序、地区分类的展望和预测

Global Banking CRM Software Market Size, Share & Industry Trends Analysis Report By Offering (Solution and Services), By Deployment Mode (On-premise and Cloud), By Application, By Regional Outlook and Forecast, 2022 - 2028

出版日期: 2023年02月28日 | 出版商:

KBV Research | 英文 221 Pages | 订单完成后即时交付

价格

简介目录图表

银行 CRM 软件的全球市场规模预计将在 2028 年达到 241 亿美元，在预测期内以 15.3% 的复合年增长率增长。

随着越来越多的企业和银行部门依赖于开展客户洞察活动，银行 CRM 软件正在急剧扩展。此外，远程工作导致对公司客户记录和系统的更动态和远程访问，主要由经常访问客户数据并需要准确信息来做出决策和管理财务的个人访问，这已成为更重要的要求。在全球健康危机中，这已成为银行 CRM 软件行业的关键发展因素之一。

CRM 软件可帮助银行成功管理其客户群、考虑客户偏好并提供在市场上脱颖而出的解决方案。借助该软件，银行可以製定以客户需求为中心的业务策略，并妥善监控客户的财务数据。此外，CRM 还可以通过减少耗时的管理任务、改善客户互动以及建立多个银行部门来满足消费者需求来节省银行时间。因此，投资者看到了转向投资银行 CRM 的重大举措。

COVID-19 影响分析

随着在线和数字化平台在客户服务运营中的使用和接受度在全球范围内扩大，COVID-19 流行病对银行 CRM 软件市场做出了重大贡献。COVID-19 疫情显着增加了对银行 CRM 软件的需求。这是由于远程工作趋势带来的对更好的客户服务和准确数据收集的需求增加。这些因素极大地影响了银行CRM软件的市场趋势。因此，在大流行危机期间，这些因素促使银行 CRM 软件行业的扩张。

市场增长因素

改善客户保留和细分

银行 CRM 软件可以根据各种因素对客户进行细分，包括收入、人口统计和年龄。更好的细分使银行能够制定个性化的客户策略。此外，还可以更深入地了解客户行为，例如客户回头率、满意度和投资偏好。客户保留技术对于客户互动也是必不可少的。客户更喜欢在线银行服务而不是面对面的互动，许多企业需要帮助建立长期联繫。这支持了本地市场的增长。

银行业 CRM 对改善客户体验的需求很高

银行客户关係管理 (CRM) 是银行业为其客户和客户提供更好、更可靠服务的一种技术。银行可以通过投入时间和资源来加强客户关係来改善客户体验。客户关係管理还通过向消费者提供优质服务来提高客户满意度。由于在 CRM 的帮助下收集的所有数据，银行可以看到客户的需求和要求。因此，这一因素正在推动银行 CRM 软件的市场扩张。

市场製约

适应您当前的技术栈

银行业主要关注数据安全，并致力于加强对谁有权访问其信息的控制。除了保护客户的个人数据和账户信息外，银行还必须确保其整个 IT 基础设施免受黑客攻击和危险的恶意软件的侵害。为确保高水平的信息安全，现代 CRM 平台提供商提供出色的安全功能，从基于角色的访问授权到加密交易和数据备份。

报价视角

根据提供的服务，银行 CRM 软件市场分为解决方案部分和服务部分。2021 年，解决方案部门以最大的收入份额主导了银行 CRM 软件市场。公司使用 CRM 软件来实现战略性的和强大的客户保留以及相对于竞争对手的竞争优势主要促进了这一细分市场的发展。在工业领域，我们正在为新客户的获取和长期客户保留做出贡献，从而刺激市场扩张。

部署模式展望

基于部署模式，银行CRM软件行业分为内部部署和云端。到 2021 年，云部分在银行 CRM 软件市场中占据了相当大的收入份额。通过基于云的部署，可以立即实时访问数据，有助于提高客户满意度。用户可以通过任何设备同时查看客户信息。中小型企业不断增长的产品需求正在推动基于云的 CRM 软件市场。此外，基于云的 CRM 软件具有多种优势，例如经济实惠、可访问性和几乎没有设备成本。

应用前景

根据应用，银行 CRM 软件市场分为客户服务、客户体验管理、CRM 分析、营销自动化、销售人员自动化等。2021 年，客户服务部门在银行 CRM 软件市场中的收入份额最大。这是因为该软件可以提供的自动化、简化和集成使银行能够让他们的客户满意并让他们的业务正常运行。此外，由于越来越多地使用网上银行，用于客户服务的银行 CRM 软件市场也在扩大。此外，银行通常需要更加关注其他公司享有的品牌忠诚度利益。

区域展望

按地区划分，银行 CRM 软件市场分为北美、欧洲、亚太地区和 LAMEA。北美地区预计 2021 年在银行 CRM 软件市场中的收入份额最大。影响该地区市场发展的主要因素之一是对银行客户关係管理 (CRM) 软件以改善客户体验的需求不断增长。此外，银行和其他金融机构正在使用 CRM 软件来改善客户体验，技术创新者的集中正在推动北美银行 CRM 市场的增长。

市场进入者采取的主要策略是合作。根据 Cardinal Matrix 的分析，Microsoft是银行 CRM 软件市场的领导者。Oracle Corporation、Salesforce, Inc. 和 HubSpot, Inc. 等公司是银行 CRM 软件市场的领先创新者。

北美
- 按国家/地区划分的北美银行 CRM 软件市场
  - 美国
  - 加拿大
  - 墨西哥
  - 其他北美
欧洲
- 欧洲银行 CRM 软件市场：按国家分类
  - 德国
  - 英国
  - 法国
  - 俄罗斯
  - 西班牙
  - 意大利
  - 欧洲其他地区
亚太地区
- 按国家/地区划分的亚太银行 CRM 软件市场
  - 中国
  - 日本
  - 印度
  - 韩国
  - 新加坡
  - 马来西亚
  - 亚太其他地区
拉美亚
- LAMEA 银行 CRM 软件市场：按国家分类
  - 巴西
  - 阿根廷
  - 阿联酋
  - 沙特阿拉伯
  - 南非
  - 尼日利亚
  - 其余的 LAMEA

第八章公司简介

Salesforce.com, Inc.
Microsoft Corporation
Oracle Corporation
Pegasystems, Inc.
HubSpot, Inc.
SugarCRM, Inc.
LeadSquared（MarketXpander Services Private Limited）
KAPTURE
Zoho Corporation Pvt. Ltd.
Claritysoft LLC

简介目录图表

The Global Banking CRM Software Market size is expected to reach $24.1 billion by 2028, rising at a market growth of 15.3% CAGR during the forecast period.

The use of banking CRM software improves the data quality and helps the company create a long-term marketing strategy to satisfy the growing demand for such software. The market for banking CRM software is expanding due to a rise in the usage of this software for enhancing corporate efficiency. This element significantly encourages market expansion for banking CRM software.

Additionally, it is anticipated that the industry will see prosperous chances in the following years due to the possibility of accessing untapped markets and the availability of qualified personnel. Additionally, the increase in activities and advances toward CRM for investment banking would be a significant growth opportunity for the industry.

Banking CRM software is expanding dramatically as more firms and the banking sector depend on it to carry out customer insight activities. Additionally, as a consequence of remote working, there is a more critical requirement for even more dynamic and remote access to corporate customer records and systems by individuals who mainly need to access client data often, accurate information to make decisions, and manage financial affairs. In turn, amid the global health crisis, this has turned into one of the vital development causes for the banking CRM software industry.

CRM software helps banks successfully manage their customer base and consider their preferences to provide solutions that stand out in the market. With the aid of this software, banks can develop a business strategy oriented to their customers' needs and monitor client financial data appropriately. Additionally, CRM saves banks time by reducing time-consuming administrative tasks, improving customer interactions, and setting up several banking units to meet consumer demand. As a result, investors have seen a significant move towards CRM for investment banking.

COVID-19 Impact Analysis

Due to the worldwide expansion in the use and acceptance of online & digitalized platforms for customer service operations, the COVID-19 pandemic has tremendously helped the banking CRM software market. The COVID-19 outbreak has significantly raised the demand for banking CRM software. This is due to a rise in the desire for improved customer service and accurate data collection brought on by the remote working trend. These elements greatly influence market trends for banking CRM software. Therefore, during the pandemic crisis, these elements encouraged the expansion of the bank's CRM software sector.

Market Growth Factors

Improved customer retention and segmentation

Banking CRM software helps segment clients based on various factors, including income, demographics, age, and others. Better segmentation enables banks to create individualized customer strategies. Additionally, this assists banks in learning more about the behavior of their clients, including their percentage of repeat business, degree of satisfaction, preferred types of investments, and others. A technique for keeping customers is also crucial to customer interactions. Many businesses need help to develop long-lasting connections because clients prefer online banking services over in-person interactions. This supports the growth of the regional market.

Banking CRM is in high demand to improve customer experience

Banking customer relationship management (CRM) is a technique for the banking sector to provide better and more dependable service to its clients and customers. Banks may enhance their customers' experiences by devoting time and resources to building a more substantial basis for their relationships. Customer relationship management also promotes customer satisfaction by offering consumers high-quality services. Banks can see the demands and requirements of their customer's thanks to all the data gathered with the aid of CRM. As a result, this element is fueling the market's expansion for banking CRM software.

Market Restraining Factors

Adaptation to the current technology stack

The banking sector is mainly concerned with data security and works to provide an additional layer of control over who may access their information. Besides safeguarding their customers' personal data and account information, banks must also ensure that their whole IT infrastructure is secure against hacker assaults and dangerous malware. To assure a high degree of information security, modern CRM platform providers provide outstanding security features, from role-based access authorization to encrypted transactions and data backups.

Offering Outlook

Based on the offerings, the banking CRM software market is divided into solution and service segments. In 2021, the solution segment dominated the banking CRM software market with maximum revenue share. Businesses' use of CRM software to achieve strategic and strong customer retention and a competitive edge over their rivals is primarily attributed to the segment's development. Additionally, it helps the industrial sector attract new clients and keeps them around for a while, spurs the market's expansion.

Deployment Models Outlook

Based on deployment models, the banking CRM software industry is divided into on-premises and cloud. The cloud segment covered a considerable revenue share in the banking CRM software market in 2021. Data can be accessed instantly and in real-time thanks to the cloud-based implementation, which also helps to increase customer satisfaction. It lets users view client information simultaneously and is available from any device. Rising product demand from small and medium-sized businesses is driving the market for cloud-based CRM software. Additionally, cloud-based CRM software offers several advantages, including affordability, accessibility, and nearly no equipment costs.

Application Outlook

Based on the application, the banking CRM software market is segmented into customer service, customer experience management, CRM analytics, marketing automation, salesforce automation, and others. The customer service segment witnessed the largest revenue share in the banking CRM software market in 2021. This is due to the banks' ability to satisfy their customers and maintain their business due to the automation, streamlining, and consolidation that this software can offer. Additionally, the market for banking CRM software for customer care is expanding due to the increasing use of internet banking. Besides, banks often need to pay more attention to the benefits of brand loyalty that other businesses enjoy.

Regional Outlook

Based on geography, the banking CRM software market is bifurcated into North America, Europe, Asia Pacific, and LAMEA. The North America region projected the maximum revenue share in the banking CRM software market in 2021. One of the key factors influencing the development of the market in the area is the increased need for banks' customer relationship management (CRM) software to improve customer experience. Additionally, banks and other financial institutions use CRM software to improve customer experience, and the high concentration of technological innovators drives the market growth for banking CRM in North America.

The major strategies followed by the market participants are partnerships. Based on the Analysis presented in the Cardinal matrix; Microsoft Corporation are the forerunners in the Banking CRM Software Market. Companies such as Oracle Corporation, Salesforce, Inc., HubSpot, Inc. are some of the key innovators in Banking CRM Software Market.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Salesforce.com, Inc., Microsoft Corporation, Oracle Corporation, Pegasystems, Inc., HubSpot, Inc., SugarCRM, Inc., LeadSquared (MarketXpander Services Private Limited), KAPTURE, Zoho Corporation Pvt. Ltd., and Claritysoft LLC.

Recent Strategies Deployed in Banking CRM Software Market

Partnerships, Collaborations & Agreements:

Jan-2023: Microsoft partnered with YES Bank, an Indian bank engaged in providing banking solutions. Following this partnership, companies would bring the latest generation mobile application (app) to deliver customers with a customized banking experience. Additionally, with the help of Microsoft's Azure platform, YES Bank would build the app to provide customers with a host of services including customized dashboards, shopping, offers, rewards, and online payments.

Nov-2022: Salesforce came into partnership with DivideBuy, a UK-based LendTech company. The partnership would aim to provide quick onboarding for its partners and merchants. Moreover, Salesforce would offer its merchant customers enhanced experiences and smoother journeys, and help the rising POS finance market and the broadening FinTech sector.

Oct-2022: Oracle signed an agreement with HSBC, a financial services organization. Following this collaboration, Oracle would boost the bank's digital transformation. Under this agreement, Oracle would enable HSBC to consolidate critical systems on a scalable, secure on-premises cloud platform and develop cloud-based services faster.

Dec-2021: LeadSquared partnered with Niro, an embedded consumer lending platform. Following this partnership, Companies would offer support to their new customer initiating operations.

Jun-2021: Microsoft Corp. joined hands with Morgan Stanley, an investment management and financial services company. Through this partnership, both companies would aim to boost the firm's digital transformation and structure innovation in the financial services industry.

Jun-2021: Oracle teamed up with Deutsche Bank, a financial services organization. Under this collaboration, both companies would upgrade the bank's database technology and boost its digital transformation.

Jun-2021: Oracle came into collaboration with Federal Bank, a private banking company, and Infosys, a company engaged in next-generation digital services and consulting. Through this collaboration, companies would offer improved customer experience with the Oracle CX platform. Additionally, together companies would build a completely combined Customer Relationship Management (CRM) solution across customer service, social listening, sales, and marketing to improve Federal Bank's operations, and to provide data-connected, driven, and intelligent customer experiences across all touch points.

Product Launches and Product Expansions:

Sep-2022: Salesforce introduced Salesforce Genie, a hyper-scale real-time data platform that improves the capability of the complete Salesforce Customer 360 platform. Through this launch, every company could transform data into customer magic, offering smooth, highly customized experiences in marketing, service, sales, and commerce which continuously align to transforming customer information and requirements in real-time.

Oct-2021: Hubspot released an open beta for HubSpot Payments; a comprehensive payment solution created to provide a better and connected buyer experience. The product is designed initially as a division of the HubSpot CRM platform; HubSpot Payments allows enterprises to accept payments smoothly and confidently in less time and with the least tools.

Oct-2021: Kapture CRM released the latest user interface to provide an improved customer experience in industries and businesses. The company made multiple enhancements to the ticket interface, agent dashboards, and other areas to help users.

Jun-2021: Salesforce unveiled Corporate and Investment Banking for Financial Services Cloud, a technology to help bankers with more ways to create and deepen relationships with customers and manage important accounts by enhancing artificial intelligence. The product is designed to provide a comprehensive experience during the client's journey and supports the latest integrations with Tableau CRM and Einstein Relationship Insights (ERI) to deliver bankers with purpose-built technology.

Apr-2021: HubSpot unveiled Operations Hub, a product created to change the role of operations professionals in the business world. Through this product, users would unify customers' data in a connected CRM platform, simply maintain a clean database, automate a host of time-consuming tasks, and finally play an important role in shaping the company's strategy.

Mergers & Acquisitions:

2020-Nov: SugarCRM took over W-Systems, a CRM and marketing automation solutions and services provider. Under this acquisition, Sugar would broaden its capability to meet implementation service need for its AI-powered, sales, marketing, and service software that help enterprises offer a better customer experience.

Geographical Expansions:

Jul-2022: Kapture CRM expanded its geographical footprint across Indonesia. The company's SaaS-based service automation platform would earn a lot of interest from the region and engage customers in a customized way that would lead to larger customer retention and conversion.

Scope of the Study

Market Segments covered in the Report:

By Offering

Solution
Services

By Deployment Mode

On-premise
Cloud

By Application

Customer Service
Customer Experience Management
CRM Analytics
Marketing Automation
Salesforce Automation
Others

By Geography

North America
- US
- Canada
- Mexico
- Rest of North America
Europe
- Germany
- UK
- France
- Russia
- Spain
- Italy
- Rest of Europe
Asia Pacific
- China
- Japan
- India
- South Korea
- Singapore
- Malaysia
- Rest of Asia Pacific
LAMEA
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA

Companies Profiled

Salesforce.com, Inc.
Microsoft Corporation
Oracle Corporation
Pegasystems, Inc.
HubSpot, Inc.
SugarCRM, Inc.
LeadSquared (MarketXpander Services Private Limited)
KAPTURE
Zoho Corporation Pvt. Ltd.
Claritysoft LLC

Unique Offerings from KBV Research

Exhaustive coverage
Highest number of market tables and figures
Subscription based model available
Guaranteed best price
Assured post sales research support with 10% customization free

Chapter 1. Market Scope & Methodology

1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
- 1.4.1 Global Banking CRM Software Market, by Offering
- 1.4.2 Global Banking CRM Software Market, by Deployment Mode
- 1.4.3 Global Banking CRM Software Market, by Application
- 1.4.4 Global Banking CRM Software Market, by Geography
1.5 Methodology for the research

Chapter 2. Market Overview

2.1 Introduction
- 2.1.1 Overview
  - 2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
- 2.2.1 Market Drivers
- 2.2.2 Market Restraints

Chapter 3. Competition Analysis - Global

3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
- 3.2.1 Partnerships, Collaborations and Agreements
- 3.2.2 Product Launches and Product Expansions
- 3.2.3 Acquisition and Mergers
- 3.2.4 Geographical Expansions
3.3 Market Share Analysis, 2021
3.4 Top Winning Strategies
- 3.4.1 Key Leading Strategies: Percentage Distribution (2018-2022)
- 3.4.2 Key Strategic Move: (Partnerships, Collaborations & Agreements : 2020, Aug - 2023, Jan) Leading Players

Chapter 4. Global Banking CRM Software Market by Offering

4.1 Global Solution Market by Region
4.2 Global Services Market by Region

Chapter 5. Global Banking CRM Software Market by Deployment Mode

5.1 Global On-premise Market by Region
5.2 Global Cloud Market by Region

Chapter 6. Global Banking CRM Software Market by Application

6.1 Global Customer Service Market by Region
6.2 Global Customer Experience Management Market by Region
6.3 Global CRM Analytics Market by Region
6.4 Global Marketing Automation Market by Region
6.5 Global Salesforce Automation Market by Region
6.6 Global Others Market by Region

Chapter 7. Global Banking CRM Software Market by Region

7.1 North America Banking CRM Software Market
- 7.1.1 North America Banking CRM Software Market by Offering
  - 7.1.1.1 North America Solution Market by Country
  - 7.1.1.2 North America Services Market by Country
- 7.1.2 North America Banking CRM Software Market by Deployment Mode
  - 7.1.2.1 North America On-premise Market by Country
  - 7.1.2.2 North America Cloud Market by Country
- 7.1.3 North America Banking CRM Software Market by Application
  - 7.1.3.1 North America Customer Service Market by Country
  - 7.1.3.2 North America Customer Experience Management Market by Country
  - 7.1.3.3 North America CRM Analytics Market by Country
  - 7.1.3.4 North America Marketing Automation Market by Country
  - 7.1.3.5 North America Salesforce Automation Market by Country
  - 7.1.3.6 North America Others Market by Country
- 7.1.4 North America Banking CRM Software Market by Country
  - 7.1.4.1 US Banking CRM Software Market
    - 7.1.4.1.1 US Banking CRM Software Market by Offering
    - 7.1.4.1.2 US Banking CRM Software Market by Deployment Mode
    - 7.1.4.1.3 US Banking CRM Software Market by Application
  - 7.1.4.2 Canada Banking CRM Software Market
    - 7.1.4.2.1 Canada Banking CRM Software Market by Offering
    - 7.1.4.2.2 Canada Banking CRM Software Market by Deployment Mode
    - 7.1.4.2.3 Canada Banking CRM Software Market by Application
  - 7.1.4.3 Mexico Banking CRM Software Market
    - 7.1.4.3.1 Mexico Banking CRM Software Market by Offering
    - 7.1.4.3.2 Mexico Banking CRM Software Market by Deployment Mode
    - 7.1.4.3.3 Mexico Banking CRM Software Market by Application
  - 7.1.4.4 Rest of North America Banking CRM Software Market
    - 7.1.4.4.1 Rest of North America Banking CRM Software Market by Offering
    - 7.1.4.4.2 Rest of North America Banking CRM Software Market by Deployment Mode
    - 7.1.4.4.3 Rest of North America Banking CRM Software Market by Application
7.2 Europe Banking CRM Software Market
- 7.2.1 Europe Banking CRM Software Market by Offering
  - 7.2.1.1 Europe Solution Market by Country
  - 7.2.1.2 Europe Services Market by Country
- 7.2.2 Europe Banking CRM Software Market by Deployment Mode
  - 7.2.2.1 Europe On-premise Market by Country
  - 7.2.2.2 Europe Cloud Market by Country
- 7.2.3 Europe Banking CRM Software Market by Application
  - 7.2.3.1 Europe Customer Service Market by Country
  - 7.2.3.2 Europe Customer Experience Management Market by Country
  - 7.2.3.3 Europe CRM Analytics Market by Country
  - 7.2.3.4 Europe Marketing Automation Market by Country
  - 7.2.3.5 Europe Salesforce Automation Market by Country
  - 7.2.3.6 Europe Others Market by Country
- 7.2.4 Europe Banking CRM Software Market by Country
  - 7.2.4.1 Germany Banking CRM Software Market
    - 7.2.4.1.1 Germany Banking CRM Software Market by Offering
    - 7.2.4.1.2 Germany Banking CRM Software Market by Deployment Mode
    - 7.2.4.1.3 Germany Banking CRM Software Market by Application
  - 7.2.4.2 UK Banking CRM Software Market
    - 7.2.4.2.1 UK Banking CRM Software Market by Offering
    - 7.2.4.2.2 UK Banking CRM Software Market by Deployment Mode
    - 7.2.4.2.3 UK Banking CRM Software Market by Application
  - 7.2.4.3 France Banking CRM Software Market
    - 7.2.4.3.1 France Banking CRM Software Market by Offering
    - 7.2.4.3.2 France Banking CRM Software Market by Deployment Mode
    - 7.2.4.3.3 France Banking CRM Software Market by Application
  - 7.2.4.4 Russia Banking CRM Software Market
    - 7.2.4.4.1 Russia Banking CRM Software Market by Offering
    - 7.2.4.4.2 Russia Banking CRM Software Market by Deployment Mode
    - 7.2.4.4.3 Russia Banking CRM Software Market by Application
  - 7.2.4.5 Spain Banking CRM Software Market
    - 7.2.4.5.1 Spain Banking CRM Software Market by Offering
    - 7.2.4.5.2 Spain Banking CRM Software Market by Deployment Mode
    - 7.2.4.5.3 Spain Banking CRM Software Market by Application
  - 7.2.4.6 Italy Banking CRM Software Market
    - 7.2.4.6.1 Italy Banking CRM Software Market by Offering
    - 7.2.4.6.2 Italy Banking CRM Software Market by Deployment Mode
    - 7.2.4.6.3 Italy Banking CRM Software Market by Application
  - 7.2.4.7 Rest of Europe Banking CRM Software Market
    - 7.2.4.7.1 Rest of Europe Banking CRM Software Market by Offering
    - 7.2.4.7.2 Rest of Europe Banking CRM Software Market by Deployment Mode
    - 7.2.4.7.3 Rest of Europe Banking CRM Software Market by Application
7.3 Asia Pacific Banking CRM Software Market
- 7.3.1 Asia Pacific Banking CRM Software Market by Offering
  - 7.3.1.1 Asia Pacific Solution Market by Country
  - 7.3.1.2 Asia Pacific Services Market by Country
- 7.3.2 Asia Pacific Banking CRM Software Market by Deployment Mode
  - 7.3.2.1 Asia Pacific On-premise Market by Country
  - 7.3.2.2 Asia Pacific Cloud Market by Country
- 7.3.3 Asia Pacific Banking CRM Software Market by Application
  - 7.3.3.1 Asia Pacific Customer Service Market by Country
  - 7.3.3.2 Asia Pacific Customer Experience Management Market by Country
  - 7.3.3.3 Asia Pacific CRM Analytics Market by Country
  - 7.3.3.4 Asia Pacific Marketing Automation Market by Country
  - 7.3.3.5 Asia Pacific Salesforce Automation Market by Country
  - 7.3.3.6 Asia Pacific Others Market by Country
- 7.3.4 Asia Pacific Banking CRM Software Market by Country
  - 7.3.4.1 China Banking CRM Software Market
    - 7.3.4.1.1 China Banking CRM Software Market by Offering
    - 7.3.4.1.2 China Banking CRM Software Market by Deployment Mode
    - 7.3.4.1.3 China Banking CRM Software Market by Application
  - 7.3.4.2 Japan Banking CRM Software Market
    - 7.3.4.2.1 Japan Banking CRM Software Market by Offering
    - 7.3.4.2.2 Japan Banking CRM Software Market by Deployment Mode
    - 7.3.4.2.3 Japan Banking CRM Software Market by Application
  - 7.3.4.3 India Banking CRM Software Market
    - 7.3.4.3.1 India Banking CRM Software Market by Offering
    - 7.3.4.3.2 India Banking CRM Software Market by Deployment Mode
    - 7.3.4.3.3 India Banking CRM Software Market by Application
  - 7.3.4.4 South Korea Banking CRM Software Market
    - 7.3.4.4.1 South Korea Banking CRM Software Market by Offering
    - 7.3.4.4.2 South Korea Banking CRM Software Market by Deployment Mode
    - 7.3.4.4.3 South Korea Banking CRM Software Market by Application
  - 7.3.4.5 Singapore Banking CRM Software Market
    - 7.3.4.5.1 Singapore Banking CRM Software Market by Offering
    - 7.3.4.5.2 Singapore Banking CRM Software Market by Deployment Mode
    - 7.3.4.5.3 Singapore Banking CRM Software Market by Application
  - 7.3.4.6 Malaysia Banking CRM Software Market
    - 7.3.4.6.1 Malaysia Banking CRM Software Market by Offering
    - 7.3.4.6.2 Malaysia Banking CRM Software Market by Deployment Mode
    - 7.3.4.6.3 Malaysia Banking CRM Software Market by Application
  - 7.3.4.7 Rest of Asia Pacific Banking CRM Software Market
    - 7.3.4.7.1 Rest of Asia Pacific Banking CRM Software Market by Offering
    - 7.3.4.7.2 Rest of Asia Pacific Banking CRM Software Market by Deployment Mode
    - 7.3.4.7.3 Rest of Asia Pacific Banking CRM Software Market by Application
7.4 LAMEA Banking CRM Software Market
- 7.4.1 LAMEA Banking CRM Software Market by Offering
  - 7.4.1.1 LAMEA Solution Market by Country
  - 7.4.1.2 LAMEA Services Market by Country
- 7.4.2 LAMEA Banking CRM Software Market by Deployment Mode
  - 7.4.2.1 LAMEA On-premise Market by Country
  - 7.4.2.2 LAMEA Cloud Market by Country
- 7.4.3 LAMEA Banking CRM Software Market by Application
  - 7.4.3.1 LAMEA Customer Service Market by Country
  - 7.4.3.2 LAMEA Customer Experience Management Market by Country
  - 7.4.3.3 LAMEA CRM Analytics Market by Country
  - 7.4.3.4 LAMEA Marketing Automation Market by Country
  - 7.4.3.5 LAMEA Salesforce Automation Market by Country
  - 7.4.3.6 LAMEA Others Market by Country
- 7.4.4 LAMEA Banking CRM Software Market by Country
  - 7.4.4.1 Brazil Banking CRM Software Market
    - 7.4.4.1.1 Brazil Banking CRM Software Market by Offering
    - 7.4.4.1.2 Brazil Banking CRM Software Market by Deployment Mode
    - 7.4.4.1.3 Brazil Banking CRM Software Market by Application
  - 7.4.4.2 Argentina Banking CRM Software Market
    - 7.4.4.2.1 Argentina Banking CRM Software Market by Offering
    - 7.4.4.2.2 Argentina Banking CRM Software Market by Deployment Mode
    - 7.4.4.2.3 Argentina Banking CRM Software Market by Application
  - 7.4.4.3 UAE Banking CRM Software Market
    - 7.4.4.3.1 UAE Banking CRM Software Market by Offering
    - 7.4.4.3.2 UAE Banking CRM Software Market by Deployment Mode
    - 7.4.4.3.3 UAE Banking CRM Software Market by Application
  - 7.4.4.4 Saudi Arabia Banking CRM Software Market
    - 7.4.4.4.1 Saudi Arabia Banking CRM Software Market by Offering
    - 7.4.4.4.2 Saudi Arabia Banking CRM Software Market by Deployment Mode
    - 7.4.4.4.3 Saudi Arabia Banking CRM Software Market by Application
  - 7.4.4.5 South Africa Banking CRM Software Market
    - 7.4.4.5.1 South Africa Banking CRM Software Market by Offering
    - 7.4.4.5.2 South Africa Banking CRM Software Market by Deployment Mode
    - 7.4.4.5.3 South Africa Banking CRM Software Market by Application
  - 7.4.4.6 Nigeria Banking CRM Software Market
    - 7.4.4.6.1 Nigeria Banking CRM Software Market by Offering
    - 7.4.4.6.2 Nigeria Banking CRM Software Market by Deployment Mode
    - 7.4.4.6.3 Nigeria Banking CRM Software Market by Application
  - 7.4.4.7 Rest of LAMEA Banking CRM Software Market
    - 7.4.4.7.1 Rest of LAMEA Banking CRM Software Market by Offering
    - 7.4.4.7.2 Rest of LAMEA Banking CRM Software Market by Deployment Mode
    - 7.4.4.7.3 Rest of LAMEA Banking CRM Software Market by Application

Chapter 8. Company Profiles

8.1 Salesforce.com, Inc.
- 8.1.1 Company Overview
- 8.1.2 Financial Analysis
- 8.1.3 Regional Analysis
- 8.1.4 Research & Development Expense
- 8.1.5 Recent strategies and developments:
  - 8.1.5.1 Partnerships, Collaborations, and Agreements:
  - 8.1.5.2 Product Launches and Product Expansions:
- 8.1.6 SWOT Analysis
8.2 Microsoft Corporation
- 8.2.1 Company Overview
- 8.2.2 Financial Analysis
- 8.2.3 Segmental and Regional Analysis
- 8.2.4 Research & Development Expenses
- 8.2.5 Recent strategies and developments:
  - 8.2.5.1 Partnerships, Collaborations, and Agreements:
- 8.2.6 SWOT Analysis
8.3 Oracle Corporation
- 8.3.1 Company Overview
- 8.3.2 Financial Analysis
- 8.3.3 Segmental and Regional Analysis
- 8.3.4 Research & Development Expense
- 8.3.5 Recent strategies and developments:
  - 8.3.5.1 Partnerships, Collaborations, and Agreements:
- 8.3.6 SWOT Analysis
8.4 Pegasystems, Inc.
- 8.4.1 Company Overview
- 8.4.2 Financial Analysis
- 8.4.3 Regional Analysis
- 8.4.4 Research & Development Expense
- 8.4.5 SWOT Analysis
8.5 HubSpot, Inc.
- 8.5.1 Company Overview
- 8.5.2 Financial Analysis
- 8.5.3 Regional Analysis
- 8.5.4 Research & Development Expense
- 8.5.5 Recent strategies and developments:
  - 8.5.5.1 Product Launches and Product Expansions:
8.6 SugarCRM, Inc.
- 8.6.1 Company Overview
- 8.6.2 Recent strategies and developments:
  - 8.6.2.1 Acquisition and Mergers:
8.7 LeadSquared (MarketXpander Services Private Limited)
- 8.7.1 Company Overview
- 8.7.2 Recent strategies and developments:
  - 8.7.2.1 Partnerships, Collaborations, and Agreements:
8.8 KAPTURE
- 8.8.1 Company Overview
- 8.8.2 Recent strategies and developments:
  - 8.8.2.1 Product Launches and Product Expansions:
  - 8.8.2.2 Geographical Expansions:
8.9 Zoho Corporation Pvt. Ltd.
- 8.9.1 Company Overview
8.10. Claritysoft LLC
- 8.10.1 Company Overview

简介目录图表

LIST OF TABLES

TABLE 1 Global Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 2 Global Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 3 Partnerships, Collaborations and Agreements- Banking CRM Software Market
TABLE 4 Product Launches And Product Expansions- Banking CRM Software Market
TABLE 5 Acquisition and Mergers- Banking CRM Software Market
TABLE 6 Geographical Expansions - Banking CRM Software Market
TABLE 7 Global Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 8 Global Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 9 Global Solution Market by Region, 2018 - 2021, USD Million
TABLE 10 Global Solution Market by Region, 2022 - 2028, USD Million
TABLE 11 Global Services Market by Region, 2018 - 2021, USD Million
TABLE 12 Global Services Market by Region, 2022 - 2028, USD Million
TABLE 13 Global Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 14 Global Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 15 Global On-premise Market by Region, 2018 - 2021, USD Million
TABLE 16 Global On-premise Market by Region, 2022 - 2028, USD Million
TABLE 17 Global Cloud Market by Region, 2018 - 2021, USD Million
TABLE 18 Global Cloud Market by Region, 2022 - 2028, USD Million
TABLE 19 Global Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 20 Global Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 21 Global Customer Service Market by Region, 2018 - 2021, USD Million
TABLE 22 Global Customer Service Market by Region, 2022 - 2028, USD Million
TABLE 23 Global Customer Experience Management Market by Region, 2018 - 2021, USD Million
TABLE 24 Global Customer Experience Management Market by Region, 2022 - 2028, USD Million
TABLE 25 Global CRM Analytics Market by Region, 2018 - 2021, USD Million
TABLE 26 Global CRM Analytics Market by Region, 2022 - 2028, USD Million
TABLE 27 Global Marketing Automation Market by Region, 2018 - 2021, USD Million
TABLE 28 Global Marketing Automation Market by Region, 2022 - 2028, USD Million
TABLE 29 Global Salesforce Automation Market by Region, 2018 - 2021, USD Million
TABLE 30 Global Salesforce Automation Market by Region, 2022 - 2028, USD Million
TABLE 31 Global Others Market by Region, 2018 - 2021, USD Million
TABLE 32 Global Others Market by Region, 2022 - 2028, USD Million
TABLE 33 Global Banking CRM Software Market by Region, 2018 - 2021, USD Million
TABLE 34 Global Banking CRM Software Market by Region, 2022 - 2028, USD Million
TABLE 35 North America Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 36 North America Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 37 North America Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 38 North America Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 39 North America Solution Market by Country, 2018 - 2021, USD Million
TABLE 40 North America Solution Market by Country, 2022 - 2028, USD Million
TABLE 41 North America Services Market by Country, 2018 - 2021, USD Million
TABLE 42 North America Services Market by Country, 2022 - 2028, USD Million
TABLE 43 North America Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 44 North America Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 45 North America On-premise Market by Country, 2018 - 2021, USD Million
TABLE 46 North America On-premise Market by Country, 2022 - 2028, USD Million
TABLE 47 North America Cloud Market by Country, 2018 - 2021, USD Million
TABLE 48 North America Cloud Market by Country, 2022 - 2028, USD Million
TABLE 49 North America Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 50 North America Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 51 North America Customer Service Market by Country, 2018 - 2021, USD Million
TABLE 52 North America Customer Service Market by Country, 2022 - 2028, USD Million
TABLE 53 North America Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 54 North America Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 55 North America CRM Analytics Market by Country, 2018 - 2021, USD Million
TABLE 56 North America CRM Analytics Market by Country, 2022 - 2028, USD Million
TABLE 57 North America Marketing Automation Market by Country, 2018 - 2021, USD Million
TABLE 58 North America Marketing Automation Market by Country, 2022 - 2028, USD Million
TABLE 59 North America Salesforce Automation Market by Country, 2018 - 2021, USD Million
TABLE 60 North America Salesforce Automation Market by Country, 2022 - 2028, USD Million
TABLE 61 North America Others Market by Country, 2018 - 2021, USD Million
TABLE 62 North America Others Market by Country, 2022 - 2028, USD Million
TABLE 63 North America Banking CRM Software Market by Country, 2018 - 2021, USD Million
TABLE 64 North America Banking CRM Software Market by Country, 2022 - 2028, USD Million
TABLE 65 US Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 66 US Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 67 US Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 68 US Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 69 US Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 70 US Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 71 US Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 72 US Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 73 Canada Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 74 Canada Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 75 Canada Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 76 Canada Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 77 Canada Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 78 Canada Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 79 Canada Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 80 Canada Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 81 Mexico Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 82 Mexico Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 83 Mexico Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 84 Mexico Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 85 Mexico Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 86 Mexico Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 87 Mexico Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 88 Mexico Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 89 Rest of North America Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 90 Rest of North America Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 91 Rest of North America Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 92 Rest of North America Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 93 Rest of North America Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 94 Rest of North America Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 95 Rest of North America Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 96 Rest of North America Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 97 Europe Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 98 Europe Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 99 Europe Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 100 Europe Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 101 Europe Solution Market by Country, 2018 - 2021, USD Million
TABLE 102 Europe Solution Market by Country, 2022 - 2028, USD Million
TABLE 103 Europe Services Market by Country, 2018 - 2021, USD Million
TABLE 104 Europe Services Market by Country, 2022 - 2028, USD Million
TABLE 105 Europe Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 106 Europe Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 107 Europe On-premise Market by Country, 2018 - 2021, USD Million
TABLE 108 Europe On-premise Market by Country, 2022 - 2028, USD Million
TABLE 109 Europe Cloud Market by Country, 2018 - 2021, USD Million
TABLE 110 Europe Cloud Market by Country, 2022 - 2028, USD Million
TABLE 111 Europe Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 112 Europe Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 113 Europe Customer Service Market by Country, 2018 - 2021, USD Million
TABLE 114 Europe Customer Service Market by Country, 2022 - 2028, USD Million
TABLE 115 Europe Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 116 Europe Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 117 Europe CRM Analytics Market by Country, 2018 - 2021, USD Million
TABLE 118 Europe CRM Analytics Market by Country, 2022 - 2028, USD Million
TABLE 119 Europe Marketing Automation Market by Country, 2018 - 2021, USD Million
TABLE 120 Europe Marketing Automation Market by Country, 2022 - 2028, USD Million
TABLE 121 Europe Salesforce Automation Market by Country, 2018 - 2021, USD Million
TABLE 122 Europe Salesforce Automation Market by Country, 2022 - 2028, USD Million
TABLE 123 Europe Others Market by Country, 2018 - 2021, USD Million
TABLE 124 Europe Others Market by Country, 2022 - 2028, USD Million
TABLE 125 Europe Banking CRM Software Market by Country, 2018 - 2021, USD Million
TABLE 126 Europe Banking CRM Software Market by Country, 2022 - 2028, USD Million
TABLE 127 Germany Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 128 Germany Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 129 Germany Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 130 Germany Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 131 Germany Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 132 Germany Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 133 Germany Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 134 Germany Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 135 UK Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 136 UK Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 137 UK Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 138 UK Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 139 UK Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 140 UK Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 141 UK Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 142 UK Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 143 France Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 144 France Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 145 France Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 146 France Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 147 France Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 148 France Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 149 France Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 150 France Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 151 Russia Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 152 Russia Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 153 Russia Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 154 Russia Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 155 Russia Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 156 Russia Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 157 Russia Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 158 Russia Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 159 Spain Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 160 Spain Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 161 Spain Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 162 Spain Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 163 Spain Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 164 Spain Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 165 Spain Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 166 Spain Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 167 Italy Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 168 Italy Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 169 Italy Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 170 Italy Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 171 Italy Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 172 Italy Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 173 Italy Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 174 Italy Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 175 Rest of Europe Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 176 Rest of Europe Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 177 Rest of Europe Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 178 Rest of Europe Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 179 Rest of Europe Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 180 Rest of Europe Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 181 Rest of Europe Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 182 Rest of Europe Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 183 Asia Pacific Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 184 Asia Pacific Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 185 Asia Pacific Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 186 Asia Pacific Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 187 Asia Pacific Solution Market by Country, 2018 - 2021, USD Million
TABLE 188 Asia Pacific Solution Market by Country, 2022 - 2028, USD Million
TABLE 189 Asia Pacific Services Market by Country, 2018 - 2021, USD Million
TABLE 190 Asia Pacific Services Market by Country, 2022 - 2028, USD Million
TABLE 191 Asia Pacific Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 192 Asia Pacific Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 193 Asia Pacific On-premise Market by Country, 2018 - 2021, USD Million
TABLE 194 Asia Pacific On-premise Market by Country, 2022 - 2028, USD Million
TABLE 195 Asia Pacific Cloud Market by Country, 2018 - 2021, USD Million
TABLE 196 Asia Pacific Cloud Market by Country, 2022 - 2028, USD Million
TABLE 197 Asia Pacific Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 198 Asia Pacific Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 199 Asia Pacific Customer Service Market by Country, 2018 - 2021, USD Million
TABLE 200 Asia Pacific Customer Service Market by Country, 2022 - 2028, USD Million
TABLE 201 Asia Pacific Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 202 Asia Pacific Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 203 Asia Pacific CRM Analytics Market by Country, 2018 - 2021, USD Million
TABLE 204 Asia Pacific CRM Analytics Market by Country, 2022 - 2028, USD Million
TABLE 205 Asia Pacific Marketing Automation Market by Country, 2018 - 2021, USD Million
TABLE 206 Asia Pacific Marketing Automation Market by Country, 2022 - 2028, USD Million
TABLE 207 Asia Pacific Salesforce Automation Market by Country, 2018 - 2021, USD Million
TABLE 208 Asia Pacific Salesforce Automation Market by Country, 2022 - 2028, USD Million
TABLE 209 Asia Pacific Others Market by Country, 2018 - 2021, USD Million
TABLE 210 Asia Pacific Others Market by Country, 2022 - 2028, USD Million
TABLE 211 Asia Pacific Banking CRM Software Market by Country, 2018 - 2021, USD Million
TABLE 212 Asia Pacific Banking CRM Software Market by Country, 2022 - 2028, USD Million
TABLE 213 China Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 214 China Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 215 China Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 216 China Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 217 China Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 218 China Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 219 China Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 220 China Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 221 Japan Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 222 Japan Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 223 Japan Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 224 Japan Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 225 Japan Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 226 Japan Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 227 Japan Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 228 Japan Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 229 India Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 230 India Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 231 India Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 232 India Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 233 India Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 234 India Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 235 India Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 236 India Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 237 South Korea Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 238 South Korea Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 239 South Korea Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 240 South Korea Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 241 South Korea Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 242 South Korea Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 243 South Korea Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 244 South Korea Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 245 Singapore Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 246 Singapore Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 247 Singapore Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 248 Singapore Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 249 Singapore Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 250 Singapore Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 251 Singapore Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 252 Singapore Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 253 Malaysia Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 254 Malaysia Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 255 Malaysia Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 256 Malaysia Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 257 Malaysia Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 258 Malaysia Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 259 Malaysia Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 260 Malaysia Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 261 Rest of Asia Pacific Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 262 Rest of Asia Pacific Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 263 Rest of Asia Pacific Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 264 Rest of Asia Pacific Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 265 Rest of Asia Pacific Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 266 Rest of Asia Pacific Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 267 Rest of Asia Pacific Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 268 Rest of Asia Pacific Banking CRM Software Market by Application, 2022 - 2028, USD Million

TABLE 269 LAMEA Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 270 LAMEA Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 271 LAMEA Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 272 LAMEA Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 273 LAMEA Solution Market by Country, 2018 - 2021, USD Million
TABLE 274 LAMEA Solution Market by Country, 2022 - 2028, USD Million
TABLE 275 LAMEA Services Market by Country, 2018 - 2021, USD Million
TABLE 276 LAMEA Services Market by Country, 2022 - 2028, USD Million
TABLE 277 LAMEA Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 278 LAMEA Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 279 LAMEA On-premise Market by Country, 2018 - 2021, USD Million
TABLE 280 LAMEA On-premise Market by Country, 2022 - 2028, USD Million
TABLE 281 LAMEA Cloud Market by Country, 2018 - 2021, USD Million
TABLE 282 LAMEA Cloud Market by Country, 2022 - 2028, USD Million
TABLE 283 LAMEA Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 284 LAMEA Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 285 LAMEA Customer Service Market by Country, 2018 - 2021, USD Million
TABLE 286 LAMEA Customer Service Market by Country, 2022 - 2028, USD Million
TABLE 287 LAMEA Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 288 LAMEA Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 289 LAMEA CRM Analytics Market by Country, 2018 - 2021, USD Million
TABLE 290 LAMEA CRM Analytics Market by Country, 2022 - 2028, USD Million
TABLE 291 LAMEA Marketing Automation Market by Country, 2018 - 2021, USD Million
TABLE 292 LAMEA Marketing Automation Market by Country, 2022 - 2028, USD Million
TABLE 293 LAMEA Salesforce Automation Market by Country, 2018 - 2021, USD Million
TABLE 294 LAMEA Salesforce Automation Market by Country, 2022 - 2028, USD Million
TABLE 295 LAMEA Others Market by Country, 2018 - 2021, USD Million
TABLE 296 LAMEA Others Market by Country, 2022 - 2028, USD Million
TABLE 297 LAMEA Banking CRM Software Market by Country, 2018 - 2021, USD Million
TABLE 298 LAMEA Banking CRM Software Market by Country, 2022 - 2028, USD Million
TABLE 299 Brazil Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 300 Brazil Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 301 Brazil Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 302 Brazil Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 303 Brazil Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 304 Brazil Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 305 Brazil Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 306 Brazil Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 307 Argentina Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 308 Argentina Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 309 Argentina Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 310 Argentina Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 311 Argentina Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 312 Argentina Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 313 Argentina Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 314 Argentina Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 315 UAE Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 316 UAE Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 317 UAE Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 318 UAE Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 319 UAE Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 320 UAE Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 321 UAE Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 322 UAE Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 323 Saudi Arabia Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 324 Saudi Arabia Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 325 Saudi Arabia Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 326 Saudi Arabia Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 327 Saudi Arabia Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 328 Saudi Arabia Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 329 Saudi Arabia Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 330 Saudi Arabia Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 331 South Africa Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 332 South Africa Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 333 South Africa Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 334 South Africa Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 335 South Africa Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 336 South Africa Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 337 South Africa Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 338 South Africa Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 339 Nigeria Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 340 Nigeria Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 341 Nigeria Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 342 Nigeria Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 343 Nigeria Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 344 Nigeria Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 345 Nigeria Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 346 Nigeria Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 347 Rest of LAMEA Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 348 Rest of LAMEA Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 349 Rest of LAMEA Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 350 Rest of LAMEA Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 351 Rest of LAMEA Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 352 Rest of LAMEA Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 353 Rest of LAMEA Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 354 Rest of LAMEA Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 355 Key Information -Salesforce.com, Inc.
TABLE 356 key information - Microsoft Corporation
TABLE 357 Key Information - Oracle Corporation
TABLE 358 Key Information - Pegasystems, Inc.
TABLE 359 Key Information - HubSpot, Inc.
TABLE 360 key information - SugarCRM, Inc.
TABLE 361 Key Information - LeadSquared
TABLE 362 Key Information - KAPTURE
TABLE 363 Key Information - Zoho Corporation Pvt. Ltd.
TABLE 364 Key Information - Claritysoft LLC

List of Figures

FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Market Share Analysis, 2021
FIG 4 Key Leading Strategies: Percentage Distribution (2018-2022)
FIG 5 Key Strategic Move: (Partnerships, Collaborations & Agreements : 2020, Aug - 2023, Jan) Leading Players
FIG 6 Global Banking CRM Software Market Share by Offering, 2021
FIG 7 Global Banking CRM Software Market Share by Offering, 2028
FIG 8 Global Banking CRM Software Market by Offering, 2018 - 2028, USD Million
FIG 9 Global Banking CRM Software Market Share by Deployment Mode, 2021
FIG 10 Global Banking CRM Software Market Share by Deployment Mode, 2028
FIG 11 Global Banking CRM Software Market by Deployment Mode, 2018 - 2028, USD Million
FIG 12 Global Banking CRM Software Market Share by Application, 2021
FIG 13 Global Banking CRM Software Market Share by Application, 2028
FIG 14 Global Banking CRM Software Market by Application, 2018 - 2028, USD Million
FIG 15 Global Banking CRM Software Market Share by Region, 2021
FIG 16 Global Banking CRM Software Market Share by Region, 2028
FIG 17 Global Banking CRM Software Market by Region, 2018 - 2028, USD Million
FIG 18 Recent strategies and developments: Salesforce, Inc.
FIG 19 SWOT Analysis: Salesforce.com Inc.
FIG 20 SWOT Analysis: Microsoft Corporation
FIG 21 SWOT analysis: Oracle Corporation
FIG 22 SWOT Analysis: Pegasystems, Inc.