IT服务市场－全球产业规模、份额、趋势、机会及预测（按服务、组织规模、部署类型、业务功能、最终用户、地区和竞争格局划分），2021-2031年

全球IT服务市场预计将从2025年的1.33兆美元成长到2031年的2.22兆美元，复合年增长率（CAGR）为8.91%。该行业涵盖提供业务和技术专业知识，包括系统整合、咨询和託管支持，以帮助组织建立、管理和优化资讯流程。推动市场成长的关键因素是：企业对数位转型的普遍需求，旨在透过现代化企业传统基础设施来提高营运敏捷性；以及向云端环境的加速转型，这需要专业的实施服务。联合国贸易和发展会议（贸发会议）报告称，2024年全球服务贸易成长了9%，这一成长主要得益于资讯和通讯技术（ICT）产业的强劲表现。

儘管市场规模不断扩大，但由于持续的人才短缺，仍面临严峻的挑战。专业技术技能的需求与现有劳动力之间的差距日益扩大，阻碍了服务供应商执行复杂计划和维持品质标准的能力。合格人员的短缺限制了企业高效扩展业务规模的能力，并有可能延误对市场持续发展至关重要的关键技术项目的完成。

市场驱动因素

人工智慧 (AI) 和机器学习 (ML) 的广泛应用已成为 IT 服务产业的主要成长引擎，从根本上改变了服务交付模式。随着企业从试点阶段过渡到全面部署，对策略制定、资料现代化和演算法训练的支援需求显着增加。这种应用激增为能够弥合人工智慧理论能力与实际商业价值之间差距的服务提供者创造了盈利的收入来源。Accenture在 2024 年 9 月发布的「2024 财年第四季及全年业绩报告」中强调了这一趋势，报告显示该财年新增生成式人工智慧订单达 30 亿美元，反映出企业正积极将这些智慧技术纳入资本配置。

同时，向云端运算和混合基础设施的转型正在加速，并持续占据市场支出的很大一部分，因为企业都在寻求扩充性且具弹性的营运环境。这种转型不仅限于基础存储，还包括复杂的应用程式现代化和多重云端管理，因此需要与IT顾问公司持续合作。亚马逊于2024年10月发布的2024年第三季财报凸显了基础建设支出规模之大，而这需要技术管理。财报显示，亚马逊网路服务（AWS）的营收达到了275亿美元。为了进一步证实对外部合作伙伴的依赖，塔塔咨询服务公司（TCS）在2024年4月发布的报告显示，截至2024年3月的季度和全年，累积订单达到了创纪录的427亿美元，这印证了服务供应商在推动数位转型过程中发挥的关键作用。

市场挑战

持续的人才短缺严重阻碍了全球IT服务市场的成长，限制了服务供应商的营运能力。人力资本是该行业最重要的资产，合格专业人员的短缺会即时造成计划执行和服务交付的瓶颈。服务提供者常常难以快速扩充员工队伍，以满足云端现代化和数位转型带来的激增需求。因此，企业往往被迫做出艰难的抉择：延后关键计划的进度或放弃新的业务机会，这直接阻碍了收入成长和市场渗透。

技能缺口的扩大对专业技术领域的影响尤其严重。专业知识的匮乏阻碍了复杂基础设施的部署，关键职位人员空缺导致服务品质下降，客户采用新技术的速度也随之放缓。近期行业数据显示，人才短缺的严重性显而易见：ISACA 2024 年的调查发现，57% 的组织机构表示其网路安全技术职能部门存在人员短缺，这一数据表明，在 IT 服务生态系统中，获取必要的技术专长面临更广泛的系统性挑战。

市场趋势

随着企业应对不断扩展的云端环境带来的财务复杂性，FinOps 和云端成本优化服务的扩展已成为关键趋势。随着企业扩展其数位基础设施，云端支出的波动性迫使它们从被动消费转向主动财务管理，从而推动了对能够将技术利用与业务价值相匹配的专业服务的需求。这种转变使得关注点从简单的容量配置转向策略性地减少浪费和优化费率。根据 FinOps 基金会 2024 年 2 月发布的《FinOps 现状》报告，基于承诺的折扣管理的重要性呈指数级增长，43% 的从业者将其列为首要任务。这比前一年的 7% 有了显着提升，标誌着云端营运中财务课责的显着增强。

在监管压力和现代资料中心巨大能源需求的推动下，永续IT和绿色运算解决方案的蓬勃发展正在重塑市场格局。服务供应商越来越被要求实施相关框架，以衡量和减少其IT资产的碳排放影响，这不再仅仅关注营运效率，而是直接承担起环境责任。这种脱碳的迫切需求要求将永续性指标融入核心技术策略，但目前这些指标的广泛应用仍处于分散状态。根据Kyndryl于2024年11月发布的《全球永续发展晴雨表》调查，虽然84%的组织认为永续发展具有战略意义，但只有21%的组织正在利用能够有效减少其环境足迹的技术。这表明，市场对专业的绿色IT实施服务仍存在巨大的未满足需求。

目录

第一章概述

第二章调查方法

第三章执行摘要

第四章：客户评价

第五章 全球IT服务市场展望

• 市场规模及预测
  • 按金额
• 市占率及预测
  • 依服务类型（专业服务、主机服务、通讯服务）
  • 依组织规模（中小企业、大型企业）
  • 依部署类型（本机部署、云端部署）
  • 依业务职能划分（人力资源、财务会计、销售与行销、供应链管理、营运与支援、製造）
  • 按最终用户（政府及国防、医疗保健、IT及电信、银行、金融服务及保险、媒体及娱乐、零售、其他）
  • 按地区
  • 按公司（2025 年）
• 市场地图

第六章：北美IT服务市场展望

• 市场规模及预测
• 市占率及预测
• 北美洲：国家分析
  • 美国
  • 加拿大
  • 墨西哥

第七章：欧洲IT服务市场展望

• 市场规模及预测
• 市占率及预测
• 欧洲：国家分析
  • 德国
  • 法国
  • 英国
  • 义大利
  • 西班牙

第八章：亚太地区IT服务市场展望

• 市场规模及预测
• 市占率及预测
• 亚太地区：国家分析
  • 中国
  • 印度
  • 日本
  • 韩国
  • 澳洲

第九章：中东和非洲IT服务市场展望

• 市场规模及预测
• 市占率及预测
• 中东和非洲：国家分析
  • 沙乌地阿拉伯
  • 阿拉伯聯合大公国
  • 南非

第十章：南美洲IT服务市场展望

• 市场规模及预测
• 市占率及预测
• 南美洲：国家分析
  • 巴西
  • 哥伦比亚
  • 阿根廷

第十一章 市场动态

• 司机
• 任务

第十二章 市场趋势与发展

• 併购
• 产品发布
• 最新进展

第十三章：全球IT服务市场：SWOT分析

第十四章：波特五力分析

• 产业竞争
• 新进入者的可能性
• 供应商电力
• 顾客权力
• 替代品的威胁

第十五章 竞争格局

• Accenture Plc
• Cognizant Technology Solutions Corp.
• Dell Technologies Inc.
• DXC Technology Co.
• Fujitsu Ltd.
• HCL Technologies Ltd.
• Hewlett Packard Enterprise Co.
• Huawei Technologies Co. Ltd.
• Infosys Ltd.
• International Business Machines Corp.

第十六章 策略建议

第十七章：关于研究公司及免责声明

The Global IT Services Market is projected to grow from USD 1.33 Trillion in 2025 to USD 2.22 Trillion by 2031, registering a CAGR of 8.91%. This sector encompasses the delivery of business and technical expertise-including systems integration, consulting, and managed support-to help organizations build, manage, and optimize their information processes. The market is primarily driven by the universal mandate for digital transformation as enterprises modernize legacy infrastructures to improve operational agility, alongside the accelerating migration to cloud environments which demands specialized implementation services. In 2024, UN Trade and Development reported a 9% expansion in global services trade, a growth trajectory significantly bolstered by the robust performance of the information and communication technology sectors.

Despite this expansion, the market faces a substantial challenge due to a persistent shortage of talent. The growing disparity between the demand for specialized technical skills and the available workforce hampers the ability of service providers to execute complex projects and maintain quality standards. This scarcity of qualified professionals limits the capacity of firms to scale operations efficiently and threatens to delay the completion of critical technological initiatives that are essential for continued market development.

Market Driver

The widespread integration of Artificial Intelligence (AI) and Machine Learning (ML) has become a primary growth engine for the IT services sector, fundamentally transforming service delivery models. As enterprises shift from experimental pilots to full-scale deployments, there is a substantial need for support in strategy, data modernization, and algorithm training. This adoption surge has created lucrative revenue streams for providers capable of bridging the gap between theoretical AI capabilities and practical business value. Accenture highlighted this trend in its 'Fiscal 2024 Fourth Quarter and Full-Year Financial Results' in September 2024, reporting $3 billion in new generative AI bookings for the fiscal year, reflecting the aggressive capital allocation corporations are directing toward these intelligent technologies.

Simultaneously, the accelerated migration to cloud computing and hybrid infrastructures continues to drive a significant portion of market expenditure as organizations pursue scalable and resilient operating environments. This transition extends beyond basic storage to include complex application modernization and multi-cloud management, necessitating sustained engagement with IT consultancies. In October 2024, Amazon's 'Q3 2024 Earnings Release' noted that Amazon Web Services (AWS) revenue reached $27.5 billion, underscoring the massive scale of infrastructure spending requiring technical management. Tata Consultancy Services validated this reliance on external partners in April 2024, reporting an all-time high order book of $42.7 billion in its 'Financial Results for the Quarter and Year Ended March 31, 2024', confirming the critical role of service providers in navigating this digital evolution.

Market Challenge

The persistent talent shortage significantly hinders the growth of the Global IT Services Market by restricting the operational capacity of service providers. Because human capital is the industry's primary asset, the scarcity of qualified professionals creates immediate bottlenecks in project execution and service delivery. Providers frequently struggle to scale their workforces rapidly enough to meet the surging demand for cloud modernization and digital transformation. Consequently, firms often face the difficult decision to delay critical project timelines or decline new business opportunities, which directly impedes revenue expansion and market penetration.

This widening skills gap is particularly detrimental in specialized technical areas, where a lack of expertise prevents the deployment of complex infrastructures. The inability to fill essential roles compromises service quality and slows the overall pace of technological adoption for clients. The severity of this labor deficit is highlighted by recent industry data; according to ISACA in 2024, 57% of organizations reported being understaffed in their technical cybersecurity divisions, a statistic that reflects the broader systemic struggle to secure necessary technical expertise within the IT services ecosystem.

Market Trends

The expansion of FinOps and Cloud Cost Optimization Services has emerged as a critical trend as enterprises manage the financial complexities of sprawling cloud environments. As organizations scale their digital infrastructure, the variable nature of cloud spending has necessitated a shift from passive consumption to active financial management, driving demand for specialized services that align technical usage with business value. This transition places a premium on strategic waste reduction and rate optimization rather than mere capacity provisioning. According to the FinOps Foundation's 'State of FinOps' report in February 2024, managing commitment-based discounts surged in importance, with 43% of practitioners ranking it as a top priority compared to just 7% in previous years, signaling a critical pivot toward financial accountability in cloud operations.

The proliferation of Sustainable IT and Green Computing Solutions is simultaneously reshaping the market, driven by regulatory pressures and the intense energy demands of modern data centers. Service providers are increasingly tasked with implementing frameworks that measure and mitigate the carbon impact of IT assets, moving beyond operational efficiency to address environmental accountability directly. This mandate for decarbonization requires integrating sustainability metrics into core technological strategies, yet widespread adoption remains fragmented. According to Kyndryl's 'Global Sustainability Barometer' study in November 2024, while 84% of organizations consider sustainability strategically important, only 21% currently utilize technology to effectively reduce their environmental footprint, revealing a substantial market gap for specialized green IT implementation services.

Key Market Players

• Accenture Plc
• Cognizant Technology Solutions Corp.
• Dell Technologies Inc.
• DXC Technology Co.
• Fujitsu Ltd.
• HCL Technologies Ltd.
• Hewlett Packard Enterprise Co.
• Huawei Technologies Co. Ltd.
• Infosys Ltd.
• International Business Machines Corp.

Report Scope

In this report, the Global IT Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

IT Services Market, By Service

• Professional
• Managed
• Telecom

IT Services Market, By Organization Size

• Small and Medium Organization
• Large Organization

IT Services Market, By Deployment Mode

• On-Premises
• Cloud

IT Services Market, By Business Functions

• Human Resources
• Finance & Accounting
• Sales & Marketing
• Supply Chain Management
• Operations & Support
• Manufacturing

IT Services Market, By End User

• Government & Defense
• Healthcare
• IT & Telecom
• BFSI
• Media & Entertainment
• Retail
• Others

IT Services Market, By Region

• North America
  • United States
  • Canada
  • Mexico
• Europe
  • France
  • United Kingdom
  • Italy
  • Germany
  • Spain
• Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
• South America
  • Brazil
  • Argentina
  • Colombia
• Middle East & Africa
  • South Africa
  • Saudi Arabia
  • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global IT Services Market.

Available Customizations:

Global IT Services Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global IT Services Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Service (Professional, Managed, Telecom)
  • 5.2.2. By Organization Size (Small and Medium Organization, Large Organization)
  • 5.2.3. By Deployment Mode (On-Premises, Cloud)
  • 5.2.4. By Business Functions (Human Resources, Finance & Accounting, Sales & Marketing, Supply Chain Management, Operations & Support, Manufacturing)
  • 5.2.5. By End User (Government & Defense, Healthcare, IT & Telecom, BFSI, Media & Entertainment, Retail, Others)
  • 5.2.6. By Region
  • 5.2.7. By Company (2025)
• 5.3. Market Map

6. North America IT Services Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Service
  • 6.2.2. By Organization Size
  • 6.2.3. By Deployment Mode
  • 6.2.4. By Business Functions
  • 6.2.5. By End User
  • 6.2.6. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States IT Services Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Service
      • 6.3.1.2.2. By Organization Size
      • 6.3.1.2.3. By Deployment Mode
      • 6.3.1.2.4. By Business Functions
      • 6.3.1.2.5. By End User
  • 6.3.2. Canada IT Services Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Service
      • 6.3.2.2.2. By Organization Size
      • 6.3.2.2.3. By Deployment Mode
      • 6.3.2.2.4. By Business Functions
      • 6.3.2.2.5. By End User
  • 6.3.3. Mexico IT Services Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Service
      • 6.3.3.2.2. By Organization Size
      • 6.3.3.2.3. By Deployment Mode
      • 6.3.3.2.4. By Business Functions
      • 6.3.3.2.5. By End User

7. Europe IT Services Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Service
  • 7.2.2. By Organization Size
  • 7.2.3. By Deployment Mode
  • 7.2.4. By Business Functions
  • 7.2.5. By End User
  • 7.2.6. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany IT Services Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Service
      • 7.3.1.2.2. By Organization Size
      • 7.3.1.2.3. By Deployment Mode
      • 7.3.1.2.4. By Business Functions
      • 7.3.1.2.5. By End User
  • 7.3.2. France IT Services Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Service
      • 7.3.2.2.2. By Organization Size
      • 7.3.2.2.3. By Deployment Mode
      • 7.3.2.2.4. By Business Functions
      • 7.3.2.2.5. By End User
  • 7.3.3. United Kingdom IT Services Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Service
      • 7.3.3.2.2. By Organization Size
      • 7.3.3.2.3. By Deployment Mode
      • 7.3.3.2.4. By Business Functions
      • 7.3.3.2.5. By End User
  • 7.3.4. Italy IT Services Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Service
      • 7.3.4.2.2. By Organization Size
      • 7.3.4.2.3. By Deployment Mode
      • 7.3.4.2.4. By Business Functions
      • 7.3.4.2.5. By End User
  • 7.3.5. Spain IT Services Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Service
      • 7.3.5.2.2. By Organization Size
      • 7.3.5.2.3. By Deployment Mode
      • 7.3.5.2.4. By Business Functions
      • 7.3.5.2.5. By End User

8. Asia Pacific IT Services Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Service
  • 8.2.2. By Organization Size
  • 8.2.3. By Deployment Mode
  • 8.2.4. By Business Functions
  • 8.2.5. By End User
  • 8.2.6. By Country
• 8.3. Asia Pacific: Country Analysis
  • 8.3.1. China IT Services Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Service
      • 8.3.1.2.2. By Organization Size
      • 8.3.1.2.3. By Deployment Mode
      • 8.3.1.2.4. By Business Functions
      • 8.3.1.2.5. By End User
  • 8.3.2. India IT Services Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Service
      • 8.3.2.2.2. By Organization Size
      • 8.3.2.2.3. By Deployment Mode
      • 8.3.2.2.4. By Business Functions
      • 8.3.2.2.5. By End User
  • 8.3.3. Japan IT Services Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Service
      • 8.3.3.2.2. By Organization Size
      • 8.3.3.2.3. By Deployment Mode
      • 8.3.3.2.4. By Business Functions
      • 8.3.3.2.5. By End User
  • 8.3.4. South Korea IT Services Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Service
      • 8.3.4.2.2. By Organization Size
      • 8.3.4.2.3. By Deployment Mode
      • 8.3.4.2.4. By Business Functions
      • 8.3.4.2.5. By End User
  • 8.3.5. Australia IT Services Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Service
      • 8.3.5.2.2. By Organization Size
      • 8.3.5.2.3. By Deployment Mode
      • 8.3.5.2.4. By Business Functions
      • 8.3.5.2.5. By End User

9. Middle East & Africa IT Services Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Service
  • 9.2.2. By Organization Size
  • 9.2.3. By Deployment Mode
  • 9.2.4. By Business Functions
  • 9.2.5. By End User
  • 9.2.6. By Country
• 9.3. Middle East & Africa: Country Analysis
  • 9.3.1. Saudi Arabia IT Services Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Service
      • 9.3.1.2.2. By Organization Size
      • 9.3.1.2.3. By Deployment Mode
      • 9.3.1.2.4. By Business Functions
      • 9.3.1.2.5. By End User
  • 9.3.2. UAE IT Services Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Service
      • 9.3.2.2.2. By Organization Size
      • 9.3.2.2.3. By Deployment Mode
      • 9.3.2.2.4. By Business Functions
      • 9.3.2.2.5. By End User
  • 9.3.3. South Africa IT Services Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Service
      • 9.3.3.2.2. By Organization Size
      • 9.3.3.2.3. By Deployment Mode
      • 9.3.3.2.4. By Business Functions
      • 9.3.3.2.5. By End User

10. South America IT Services Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Service
  • 10.2.2. By Organization Size
  • 10.2.3. By Deployment Mode
  • 10.2.4. By Business Functions
  • 10.2.5. By End User
  • 10.2.6. By Country
• 10.3. South America: Country Analysis
  • 10.3.1. Brazil IT Services Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Service
      • 10.3.1.2.2. By Organization Size
      • 10.3.1.2.3. By Deployment Mode
      • 10.3.1.2.4. By Business Functions
      • 10.3.1.2.5. By End User
  • 10.3.2. Colombia IT Services Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Service
      • 10.3.2.2.2. By Organization Size
      • 10.3.2.2.3. By Deployment Mode
      • 10.3.2.2.4. By Business Functions
      • 10.3.2.2.5. By End User
  • 10.3.3. Argentina IT Services Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Service
      • 10.3.3.2.2. By Organization Size
      • 10.3.3.2.3. By Deployment Mode
      • 10.3.3.2.4. By Business Functions
      • 10.3.3.2.5. By End User

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends & Developments

• 12.1. Merger & Acquisition (If Any)
• 12.2. Product Launches (If Any)
• 12.3. Recent Developments

13. Global IT Services Market: SWOT Analysis

14. Porter's Five Forces Analysis

• 14.1. Competition in the Industry
• 14.2. Potential of New Entrants
• 14.3. Power of Suppliers
• 14.4. Power of Customers
• 14.5. Threat of Substitute Products

15. Competitive Landscape

• 15.1. Accenture Plc
  • 15.1.1. Business Overview
  • 15.1.2. Products & Services
  • 15.1.3. Recent Developments
  • 15.1.4. Key Personnel
  • 15.1.5. SWOT Analysis
• 15.2. Cognizant Technology Solutions Corp.
• 15.3. Dell Technologies Inc.
• 15.4. DXC Technology Co.
• 15.5. Fujitsu Ltd.
• 15.6. HCL Technologies Ltd.
• 15.7. Hewlett Packard Enterprise Co.
• 15.8. Huawei Technologies Co. Ltd.
• 15.9. Infosys Ltd.
• 15.10. International Business Machines Corp.

16. Strategic Recommendations

17. About Us & Disclaimer