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到 2030 年北美医疗保健 CRM 市场预测 - 区域分析 - 按部署模式、产品类型、应用程式和最终用户
市场调查报告书
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1510645

到 2030 年北美医疗保健 CRM 市场预测 - 区域分析 - 按部署模式、产品类型、应用程式和最终用户

North America Healthcare CRM Market Forecast to 2030 - Regional Analysis - by Deployment Mode, Product Type, Application, and End User
出版日期: | 出版商: The Insight Partners | 英文 145 Pages | 订单完成后即时交付

价格

2022年北美医疗保健CRM市场价值为24.6903亿美元，预计到2030年将达到56.5199亿美元；预计2022年至2030年复合年增长率为10.9%。

对数据驱动的洞察、分析和人口健康管理的需求不断增长，推动了北美医疗保健 CRM 市场的发展

对数据驱动的洞察、分析和人口健康管理的需求正在极大地促进医疗保健产业的发展，进而推动对医疗保健 CRM 的需求。这种需求的增长可能与人们日益重视基于价值的护理以及医疗机构改善患者治疗结果、降低成本和提高整体护理品质的需求有关。

数据驱动的洞察分析在医疗保健 CRM 中至关重要，因为它们允许组织检查和评估大量患者资料，以确定趋势、模式和相关性。这使得医疗保健从业者能够更好地了解患者群体，从而能够就治疗计划、干预措施和资源分配做出更准确的决策。医疗保健组织还可以透过采用数据驱动的分析来识别高风险患者、预测潜在疾病并主动干预以防止负面结果。同样，人口健康管理是北美医疗保健 CRM 市场对数据驱动的洞察和分析需求不断增长的另一个重要驱动力。人口健康管理的重点是改善整个人口的健康结果，要求医疗机构对其患者群体以及影响其健康的因素有广泛的了解。数据驱动的洞察分析允许医疗保健专业人员根据人口统计、临床问题和风险因素等标准对患者群体进行细分。这使他们能够根据不同患者群体的个人需求提供个人化的医疗服务和治疗计划。

此外，医疗保健 CRM 开发人员快速将先进的分析和人口健康管理功能整合到医疗保健 CRM 平台中。这些功能使医疗保健组织能够使用资料来增强临床和营运结果，从而提供更好的患者护理并降低成本。因此，对数据驱动的洞察、分析和人口健康管理的需求不断增长，推动了对医疗保健 CRM 的需求，以改善患者治疗结果、降低成本并提高整体护理质量，从而推动北美医疗保健 CRM 市场的成长。

北美医疗保健 CRM 市场概况

美国大多数医院和诊所都面临财务和营运压力。医疗保健 CRM 软体主要与医院、诊所和门诊手术中心相关，用于安排和管理预约，特别是在急诊科，以及门诊、住院和外科部门的低效调度。高效率的病患排班管理仍然是大多数医院和诊所面临的紧迫问题。由于医疗安排不当，患者在公共和私人医疗系统中提供优质护理时会出现延误。 2022 年对医生预约等待时间以及医疗保险和医疗补助接受率的调查表明，安排首次与医生预约的平均等待期为 26 天，自 2017 年以来增加了 8%，当时的平均等待时间为〜24天。这导致公共和私人医疗保健部门的等待时间延长、安排困难以及供需不平衡。医疗保健 CRM 软体使医院和诊所能够追踪患者的到达和离开，并获得有关自付费用和取消的即时更新。使用软体透过预约提醒电话将缺席率减少 30%。它增强了整个治疗过程并改善了与患者的沟通。

此外，美国报告慢性和急性疾病的盛行率很高。根据美国心臟协会的《心臟病和中风统计数据 - 2023 年更新》，2020 年，冠心病 (CHD) 是美国 CVD 相关死亡的主要原因 (41.2%)，其次是中风 (17.3%)。其他心血管疾病（16.8%）、高血压（12.9%）、心臟衰竭（9.2%）和动脉疾病（2.6%）。根据美国疾病管制与预防中心 (CDC) 的数据，美国 20 岁及以上的成年人中约有二十分之一患有冠状动脉疾病。因此，心血管疾病和其他慢性疾病的高盛行率推动了美国对医疗安排和采用医疗保健 CRM 的需求。此外，美国医疗保健 IT 的快速采用预计将推动北美医疗保健 CRM 市场未来的成长。

北美医疗保健 CRM 市场收入及 2030 年预测（百万美元）

北美医疗保健 CRM 市场细分

北美医疗保健 CRM 市场按部署模式、产品类型、应用程式、最终用户和国家/地区进行分类。

根据部署模式，北美医疗保健 CRM 市场分为基于云端的和本地的。 2022 年，基于云端的细分市场占据了更大的市场份额。

从产品类型来看，北美医疗保健CRM市场分为营运型CRM、分析型CRM及协作型CRM。 2022 年，运营型 CRM 细分市场占据最大市场份额。

按应用划分，北美医疗保健 CRM 市场分为关係管理、个案管理、个案协调、社区外展等。关係管理细分市场在 2022 年占据最大的市场份额。病例协调部分进一步细分为病患资讯管理和预授权/资格。社区外展部分是进一步的服务外展/推广和社区健康教育。

按最终用户划分，北美医疗保健 CRM 市场分为提供者、付款人等。 2022 年，提供商细分市场占据最大的市场份额。

按国家/地区划分，北美医疗保健 CRM 市场分为美国、加拿大和墨西哥。 2022 年，美国在北美医疗保健 CRM 市场份额中占据主导地位。

International Business Machines Corp、IQVIA Holdings Inc、Microsoft Corp、Oracle Corp、Pegasystems Inc、Pipedrive Inc、Sage Group Plc、Salesforce Inc、SAP SE、ScienceSoft USA Corp、SugarCRM Inc、Veeva Systems Inc、VeriioMed Corp、WebMD Ignite Inc 和Zendesk Inc 是北美医疗保健CRM 市场上的一些领先公司。

目录

表中的内容

第 1 章：简介

第 2 章：执行摘要

  • 重要见解

第 3 章：研究方法

  • 覆盖范围
  • 二次研究
  • 初步研究

第 4 章：北美医疗保健 CRM 市场格局

  • 概述
  • 北美 PEST 分析

第 5 章：北美医疗保健 CRM 市场 - 主要产业动态

  • 北美医疗保健 CRM 市场 - 主要行业动态
  • 市场驱动因素
    • 越来越重视以病人为中心的医疗保健服务
    • 对数据驱动的洞察、分析和人口健康管理的需求不断增加
  • 市场限制
    • 缺乏资料安全性以及与病患资讯隐私相关的担忧
  • 市场机会
    • 增加有关物联网和人工智慧的知识
  • 未来的趋势
    • 数位医疗和行动 CRM 解决方案的接受度不断提高
  • 驱动因素和限制的影响：

第 6 章：医疗保健 CRM 市场 - 北美市场分析

  • 北美医疗保健 CRM 市场收入，2022 - 2030
  • 北美医疗保健 CRM 市场预测与分析

第 7 章：北美医疗保健 CRM 市场分析 - 按部署模式

  • 基于云端
  • 本地部署

第 8 章：北美医疗保健 CRM 市场分析 - 按产品类型

  • 营运型客户关係管理
  • 分析型客户关係管理
  • 协作式客户关係管理

第 9 章：北美医疗保健 CRM 市场分析 - 按应用

  • 关係管理
  • 个案管理
  • 案件协调
  • 社区外展
  • 其他的

第 10 章：北美医疗保健 CRM 市场分析 - 按最终用户

  • 供应商
  • 付款人
  • 其他的

第 11 章：北美医疗保健 CRM 市场 - 国家分析

  • 北美医疗保健 CRM 市场收入、预测与分析 - 按国家/地区
  • 北美医疗保健 CRM 市场收入、预测与分析 - 按国家/地区
      • 美国：北美医疗保健 CRM 市场收入及 2030 年预测
      • 加拿大：北美医疗保健 CRM 市场收入及 2030 年预测
      • 墨西哥：北美医疗保健 CRM 市场收入及 2030 年预测

第 12 章：医疗保健 CRM 市场产业格局

  • 概述

第 13 章：公司简介

  • Pegasystems Inc
  • Sage Group Plc
  • IQVIA Holdings Inc
  • VerioMed Corp
  • Pipedrive Inc
  • WebMD Ignite Inc
  • Zendesk Inc
  • SugarCRM Inc
  • SAP SE
  • Veeva Systems Inc
  • Oracle Corp
  • ScienceSoft USA Corp
  • Microsoft Corp
  • Salesforce Inc
  • International Business Machines Corp

第 14 章：附录

Product Code: BMIRE00030112

The North America healthcare CRM market was valued at US$ 2,469.03 million in 2022 and is expected to reach US$ 5,651.99 million by 2030; it is estimated to register a CAGR of 10.9% from 2022 to 2030.

Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management Fuels North America Healthcare CRM Market

The demand for data-driven insights, analytics, and population health management is significantly promoting the development of the healthcare industry, which, in turn, propels the demand for healthcare CRM. This increase in demand can be related to the growing emphasis on value-based care and the demand for healthcare organizations to improve patient outcomes, lower costs, and improve overall care quality.

Data-driven insights analytics are critical in healthcare CRM since they allow organizations to examine and evaluate large volumes of patient data to identify trends, patterns, and correlations. This enables healthcare practitioners to understand their patient population better, allowing them to make more accurate decisions about treatment plans, interventions, and resource allocation. Healthcare organizations may also identify high-risk patients, forecast prospective illnesses, and intervene proactively to prevent negative outcomes by employing data-driven analytics. Similarly, population health management is another significant driver of the growing demand for data-driven insights and analytics in the North America healthcare CRM market. Population health management, focusing on improving the health outcomes of entire populations, necessitates healthcare organizations having an extensive understanding of their patient population and the factors that impact their health. Data-driven insights analytics allow healthcare professionals to segment their patient population based on criteria including demographics, clinical problems, and risk factors. This allows them to personalize medical services and treatment plans to the individual requirements of distinct patient groups.

Furthermore, healthcare CRM developers rapidly integrate advanced analytics and population health management capabilities into healthcare CRM platforms. These capabilities enable healthcare organizations to use data to enhance clinical and operational outcomes, resulting in better patient care and lower costs. Thus, the increasing demand for data-driven insights, analytics, and population health management propels the demand for healthcare CRM to improve patient outcomes, reduce costs, and enhance the overall quality of care, which fuels the growth of the North America healthcare CRM market.

North America Healthcare CRM Market Overview

The majority of the hospitals and clinics in the US are experiencing financial and operational stress. Healthcare CRM software is primarily associated with hospitals, clinics, and ambulatory surgical centers to schedule and manage appointments, especially in emergency departments, and inefficient scheduling in outpatient, in-patient, and surgical departments. Efficient patient scheduling management remains an urgent issue for most hospitals and clinics. Due to improper medical scheduling, the patient experiences delays in delivering quality care in public and private healthcare systems. The 2022 survey of Physician Appointment Wait Times and Medicare and Medicaid Acceptance Rates states that there is a waiting period of average of 26 days to schedule a first-time appointment with a physician, an 8% increase since 2017, when the average wait time was ~24 days. This leads to prolonged wait times, scheduling difficulties, and an imbalance of supply and demand in the public and private healthcare sectors. Healthcare CRM software enables hospitals and clinics to track arrival and departure of patients and gain real-time updates on co-pays and cancellations. The use of software reduces the no-shows by 30% with appointment reminder calls. It enhances the entire treatment procedure and improves communication with the patient.

Furthermore, the US reports a high prevalence of chronic and acute diseases. According to the "Heart Disease and Stroke Statistics - 2023 Update" by the American Heart Association, in 2020, coronary heart disease (CHD) was a leading cause (41.2%) of deaths associated with CVDs in the US, followed by stroke (17.3%), other CVD (16.8%), high blood pressure (12.9%), heart failure (9.2%), and diseases of the arteries (2.6%). As per the US Centers for Disease Control and Prevention (CDC), ~1 in 20 adults in the US aged 20 and above suffer from coronary artery disease. Thus, a high prevalence of CVDs and other chronic diseases propels the demand for medical scheduling and adoption of healthcare CRM in the US. Also, the rapid adoption of healthcare IT in the US is anticipated to drive the North America healthcare CRM market growth in the future.

North America Healthcare CRM Market Revenue and Forecast to 2030 (US$ Million)

North America Healthcare CRM Market Segmentation

The North America healthcare CRM market is categorized into deployment mode, product type, application, and end user, and country.

Based on deployment mode, the North America healthcare CRM market is bifurcated cloud based and on-premise. The cloud based segment held a larger market share in 2022.

In terms of product type, the North America healthcare CRM market is categorized into operational CRM, analytical CRM, and collaborative CRM. The operational CRM segment held the largest market share in 2022.

By application, the North America healthcare CRM market is segmented into relationship management, case management, case coordination, community outreach, and others. The relationship management segment held the largest market share in 2022. The case management segment is further sub segmented into disease management and clinical trials relationship management. The case coordination segment is further sub segmented into patient information management and pre-authorizations / eligibility. The community outreach segment is further services outreach/promotion and community health education.

By end user, the North America healthcare CRM market is segmented into providers, payers, and others. The providers segment held the largest market share in 2022.

By country, the North America healthcare CRM market is segmented into the US, Canada, and Mexico. The US dominated the North America healthcare CRM market share in 2022.

International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Pipedrive Inc, Sage Group Plc, Salesforce Inc, SAP SE, ScienceSoft USA Corp, SugarCRM Inc, Veeva Systems Inc, VerioMed Corp, WebMD Ignite Inc, and Zendesk Inc are some of the leading companies operating in the North America healthcare CRM market.

Table Of Contents

Table of Content

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights

3. Research Methodology

  • 3.1 Coverage
  • 3.2 Secondary Research
  • 3.3 Primary Research

4. North America Healthcare CRM Market Landscape

  • 4.1 Overview
  • 4.2 North America PEST Analysis

5. North America Healthcare CRM Market - Key Industry Dynamics

  • 5.1 North America Healthcare CRM Market - Key Industry Dynamics
  • 5.2 Market Drivers
    • 5.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
    • 5.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
  • 5.3 Market Restraints
    • 5.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
  • 5.4 Market Opportunities
    • 5.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
  • 5.5 Future Trends
    • 5.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
  • 5.6 Impact of Drivers and Restraints:

6. Healthcare CRM Market - North America Market Analysis

  • 6.1 North America Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
  • 6.2 North America Healthcare CRM Market Forecast and Analysis

7. North America Healthcare CRM Market Analysis - By Deployment Mode

  • 7.1 Cloud Based
    • 7.1.1 Overview
    • 7.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
  • 7.2 On-premise
    • 7.2.1 Overview
    • 7.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)

8. North America Healthcare CRM Market Analysis - By Product Type

  • 8.1 Operational CRM
    • 8.1.1 Overview
    • 8.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.2 Analytical CRM
    • 8.2.1 Overview
    • 8.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.3 Collaborative CRM
    • 8.3.1 Overview
    • 8.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)

9. North America Healthcare CRM Market Analysis - By Application

  • 9.1 Relationship Management
    • 9.1.1 Overview
    • 9.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.2 Case Management
    • 9.2.1 Overview
    • 9.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.3 Case Coordination
    • 9.3.1 Overview
    • 9.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.4 Community Outreach
    • 9.4.1 Overview
    • 9.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.5 Others
    • 9.5.1 Overview
    • 9.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

10. North America Healthcare CRM Market Analysis - By End User

  • 10.1 Providers
    • 10.1.1 Overview
    • 10.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
  • 10.2 Payers
    • 10.2.1 Overview
    • 10.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
  • 10.3 Others
    • 10.3.1 Overview
    • 10.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

11. North America Healthcare CRM Market - Country Analysis

  • 11.1 North America Healthcare CRM Market Revenue and Forecast and Analysis - By Country
  • 11.2 North America Healthcare CRM Market Revenue and Forecast and Analysis - By Country
      • 11.2.1.1 US: North America Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 11.2.1.1.1 US: North America Healthcare CRM Market Breakdown by Deployment Mode
        • 11.2.1.1.2 US: North America Healthcare CRM Market Breakdown by Product Type
        • 11.2.1.1.3 US: North America Healthcare CRM Market Breakdown by Application
        • 11.2.1.1.3.1 US: North America Healthcare CRM Market Breakdown by Case Management
        • 11.2.1.1.3.2 US: North America Healthcare CRM Market Breakdown by Community Outreach
        • 11.2.1.1.3.3 US: North America Healthcare CRM Market Breakdown by Case Coordination
        • 11.2.1.1.4 US: North America Healthcare CRM Market Breakdown by End User
      • 11.2.1.2 Canada: North America Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 11.2.1.2.1 Canada: North America Healthcare CRM Market Breakdown by Deployment Mode
        • 11.2.1.2.2 Canada: North America Healthcare CRM Market Breakdown by Product Type
        • 11.2.1.2.3 Canada: North America Healthcare CRM Market Breakdown by Application
        • 11.2.1.2.3.1 Canada: North America Healthcare CRM Market Breakdown by Case Management
        • 11.2.1.2.3.2 Canada: North America Healthcare CRM Market Breakdown by Community Outreach
        • 11.2.1.2.3.3 Canada: North America Healthcare CRM Market Breakdown by Case Coordination
        • 11.2.1.2.4 Canada: North America Healthcare CRM Market Breakdown by End User
      • 11.2.1.3 Mexico: North America Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 11.2.1.3.1 Mexico: North America Healthcare CRM Market Breakdown by Deployment Mode
        • 11.2.1.3.2 Mexico: North America Healthcare CRM Market Breakdown by Product Type
        • 11.2.1.3.3 Mexico: North America Healthcare CRM Market Breakdown by Application
        • 11.2.1.3.3.1 Mexico: North America Healthcare CRM Market Breakdown by Case Management
        • 11.2.1.3.3.2 Mexico: North America Healthcare CRM Market Breakdown by Community Outreach
        • 11.2.1.3.3.3 Mexico: North America Healthcare CRM Market Breakdown by Case Coordination
        • 11.2.1.3.4 Mexico: North America Healthcare CRM Market Breakdown by End User

12. Healthcare CRM Market Industry Landscape

  • 12.1 Overview

13. Company Profiles

  • 13.1 Pegasystems Inc
    • 13.1.1 Key Facts
    • 13.1.2 Business Description
    • 13.1.3 Products and Services
    • 13.1.4 Financial Overview
    • 13.1.5 SWOT Analysis
    • 13.1.6 Key Developments
  • 13.2 Sage Group Plc
    • 13.2.1 Key Facts
    • 13.2.2 Business Description
    • 13.2.3 Products and Services
    • 13.2.4 Financial Overview
    • 13.2.5 SWOT Analysis
    • 13.2.6 Key Developments
  • 13.3 IQVIA Holdings Inc
    • 13.3.1 Key Facts
    • 13.3.2 Business Description
    • 13.3.3 Products and Services
    • 13.3.4 Financial Overview
    • 13.3.5 SWOT Analysis
    • 13.3.6 Key Developments
  • 13.4 VerioMed Corp
    • 13.4.1 Key Facts
    • 13.4.2 Business Description
    • 13.4.3 Products and Services
    • 13.4.4 Financial Overview
    • 13.4.5 SWOT Analysis
    • 13.4.6 Key Developments
  • 13.5 Pipedrive Inc
    • 13.5.1 Key Facts
    • 13.5.2 Business Description
    • 13.5.3 Products and Services
    • 13.5.4 Financial Overview
    • 13.5.5 SWOT Analysis
    • 13.5.6 Key Developments
  • 13.6 WebMD Ignite Inc
    • 13.6.1 Key Facts
    • 13.6.2 Business Description
    • 13.6.3 Products and Services
    • 13.6.4 Financial Overview
    • 13.6.5 SWOT Analysis
    • 13.6.6 Key Developments
  • 13.7 Zendesk Inc
    • 13.7.1 Key Facts
    • 13.7.2 Business Description
    • 13.7.3 Products and Services
    • 13.7.4 Financial Overview
    • 13.7.5 SWOT Analysis
    • 13.7.6 Key Developments
  • 13.8 SugarCRM Inc
    • 13.8.1 Key Facts
    • 13.8.2 Business Description
    • 13.8.3 Products and Services
    • 13.8.4 Financial Overview
    • 13.8.5 SWOT Analysis
    • 13.8.6 Key Developments
  • 13.9 SAP SE
    • 13.9.1 Key Facts
    • 13.9.2 Business Description
    • 13.9.3 Products and Services
    • 13.9.4 Financial Overview
    • 13.9.5 SWOT Analysis
    • 13.9.6 Key Developments
  • 13.10 Veeva Systems Inc
    • 13.10.1 Key Facts
    • 13.10.2 Business Description
    • 13.10.3 Products and Services
    • 13.10.4 Financial Overview
    • 13.10.5 SWOT Analysis
    • 13.10.6 Key Developments
  • 13.11 Oracle Corp
    • 13.11.1 Key Facts
    • 13.11.2 Business Description
    • 13.11.3 Products and Services
    • 13.11.4 Financial Overview
    • 13.11.5 SWOT Analysis
    • 13.11.6 Key Developments
  • 13.12 ScienceSoft USA Corp
    • 13.12.1 Key Facts
    • 13.12.2 Business Description
    • 13.12.3 Products and Services
    • 13.12.4 Financial Overview
    • 13.12.5 SWOT Analysis
    • 13.12.6 Key Developments
  • 13.13 Microsoft Corp
    • 13.13.1 Key Facts
    • 13.13.2 Business Description
    • 13.13.3 Products and Services
    • 13.13.4 Financial Overview
    • 13.13.5 SWOT Analysis
    • 13.13.6 Key Developments
  • 13.14 Salesforce Inc
    • 13.14.1 Key Facts
    • 13.14.2 Business Description
    • 13.14.3 Products and Services
    • 13.14.4 Financial Overview
    • 13.14.5 SWOT Analysis
    • 13.14.6 Key Developments
  • 13.15 International Business Machines Corp
    • 13.15.1 Key Facts
    • 13.15.2 Business Description
    • 13.15.3 Products and Services
    • 13.15.4 Financial Overview
    • 13.15.5 SWOT Analysis
    • 13.15.6 Key Developments

14. Appendix

  • 14.1 About The Insight Partners
  • 14.2 Glossary of Terms

List Of Tables

  • Table 1. North America Healthcare CRM Market Segmentation
  • Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
  • Table 3. North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million)
  • Table 4. North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By Deployment Mode
  • Table 5. North America Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Product Type
  • Table 6. North America Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Application
  • Table 7. North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By End User
  • Table 8. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 9. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 10. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 11. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 12. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 13. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 14. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 15. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 16. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 17. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 18. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 19. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 20. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 21. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 22. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 23. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 24. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 25. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 26. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 27. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 28. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 29. Recent Growth Strategies in the Healthcare CRM Market
  • Table 30. Glossary of Terms, Healthcare CRM Market

List Of Figures

  • Figure 1. North America Healthcare CRM Market Segmentation, By Country
  • Figure 2. North America PEST Analysis
  • Figure 3. Impact Analysis of Drivers and Restraints
  • Figure 4. North America Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
  • Figure 5. North America Healthcare CRM Market Share (%) - By Deployment Mode, 2022 and 2030
  • Figure 6. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 7. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 8. North America Healthcare CRM Market Share (%) - By Product Type, 2022 and 2030
  • Figure 9. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 10. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 11. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 12. North America Healthcare CRM Market Share (%) - By Application, 2022 and 2030
  • Figure 13. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 14. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 15. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 16. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 17. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 18. North America Healthcare CRM Market Share (%) - By End User, 2022 and 2030
  • Figure 19. Providers Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 20. Payers Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 21. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 22. North America Healthcare CRM Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
  • Figure 23. North America Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
  • Figure 24. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 25. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 26. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)