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2030 年亚太地区医疗保健 CRM 市场预测 - 区域分析 - 按部署模式、产品类型、应用程式和最终用户
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2030 年亚太地区医疗保健 CRM 市场预测 - 区域分析 - 按部署模式、产品类型、应用程式和最终用户

Asia Pacific Healthcare CRM Market Forecast to 2030 - Regional Analysis - by Deployment Mode, Product Type, Application, and End User
出版日期: | 出版商: The Insight Partners | 英文 139 Pages | 订单完成后即时交付

价格

2022年亚太地区医疗保健CRM市场价值为11.6617亿美元，预计到2030年将达到27.455亿美元；预计2022年至2030年复合年增长率为11.3%。

物联网和人工智慧知识的增加推动亚太地区医疗保健 CRM 市场的发展

对数据驱动的洞察、分析和人口健康管理的需求正在极大地促进医疗保健产业的发展，进而推动对医疗保健 CRM 的需求。这种需求的增长可能与人们日益重视基于价值的护理以及医疗机构改善患者治疗结果、降低成本和提高整体护理品质的需求有关。数据驱动的洞察分析在医疗保健 CRM 中至关重要，因为它们允许组织检查和评估大量患者资料，以确定趋势、模式和相关性。这使得医疗保健从业者能够更好地了解患者群体，从而能够就治疗计划、干预措施和资源分配做出更准确的决策。医疗保健组织还可以透过采用数据驱动的分析来识别高风险患者、预测潜在疾病并主动干预以防止负面结果。同样，人口健康管理是亚太地区医疗保健 CRM 市场对数据驱动的洞察和分析需求不断增长的另一个重要驱动力。人口健康管理的重点是改善整个人口的健康结果，要求医疗机构对其患者群体以及影响其健康的因素有广泛的了解。数据驱动的洞察分析允许医疗保健专业人员根据人口统计、临床问题和风险因素等标准对患者群体进行细分。这使他们能够根据不同患者群体的个人需求提供个人化的医疗服务和治疗计划。

此外，医疗保健 CRM 开发人员快速将先进的分析和人口健康管理功能整合到医疗保健 CRM 平台中。这些功能使医疗保健组织能够使用资料来增强临床和营运结果，从而提供更好的患者护理并降低成本。因此，对数据驱动的洞察、分析和人口健康管理的需求不断增长，推动了对医疗保健 CRM 的需求，以改善患者治疗结果、降低成本并提高整体护理质量，从而推动亚太医疗保健 CRM 市场的成长。

亚太地区医疗保健 CRM 市场概览

由于医疗保健产业越来越多地采用数位技术，预计未来几年中国医疗保健 CRM 市场将显着成长。中国政府正在推广数位医疗解决方案，以提高医疗服务的品质和可近性。根据「健康中国2030」计划，中国计划在未来几年大力投资推动医疗技术创新。这笔支出旨在透过技术进步和医疗保健系统的改善来确保中国的健康公平。

此外，中国是世界上人口最稠密的国家之一。目前人口约14.1亿。根据2020年10月发布的全球疾病负担（GBD）研究，该国人口容易罹患传染病、慢性病和急性病。中国报告了中风、癌症、阿兹海默症和糖尿病等多种疾病的发生率。患者数量的增加以及对更好的医疗保健服务的需求不断增加，推动了中国亚太医疗保健 CRM 市场的成长。此外，根据未来健康指数的资料，94%的中国医疗保健专业人员使用数位健康技术或行动健康应用程式。本土主要企业的不断壮大正在推动中国医疗保健 CRM 市场的成长。製造商正致力于扩大其全球战略影响力和具有独特技术能力的专业知识，从而推动中国市场的成长。老龄化人口已成为医疗保健 CRM 软体需求增加的主要原因之一，因为他们由于身体压力而无法随时去医院，因此需要适当的就诊时间表和家庭护理环境的数位预约。 2019年，中国65岁以上人口占总人口的12.6%。人口老化的压力癌症、阿兹海默症和糖尿病等疾病的盛行率不断上升。因此，医院就诊和线上预约的需求将持续增长，这对中国的医疗保健 CRM 软体提出了新的要求。

亚太地区医疗保健 CRM 市场收入及 2030 年预测（百万美元）

亚太地区医疗保健 CRM 市场细分

亚太地区医疗保健 CRM 市场按部署模式、产品类型、应用程式、最终用户和国家/地区进行分类。

根据部署模式，亚太地区医疗保健 CRM 市场可分为基于云端的和本地的。 2022 年，基于云端的细分市场占据了更大的市场份额。

从产品类型来看，亚太地区医疗保健CRM市场分为营运型CRM、分析型CRM及协作型CRM。 2022 年，运营型 CRM 细分市场将占据更大的市场份额。

按应用划分，亚太地区医疗保健 CRM 市场分为关係管理、个案管理、个案协调、社区外展等。关係管理细分市场在2022年占据最大的市场份额。病例协调部分进一步细分为病患资讯管理和预授权/资格。社区外展部分是进一步的服务外展/推广和社区健康教育。

按最终用户划分，亚太地区医疗保健 CRM 市场分为提供者、付款人等。 2022 年，提供商细分市场占据最大的市场份额。

按国家/地区划分，亚太地区医疗保健 CRM 市场分为中国、日本、印度、澳洲、韩国和亚太其他地区。 2022 年，中国在亚太医疗保健 CRM 市场份额中占据主导地位。

International Business Machines Corp、IQVIA Holdings Inc、Microsoft Corp、Oracle Corp、Pegasystems Inc、Sage Group Plc、Salesforce Inc、SAP SE、SugarCRM Inc、Veeva Systems Inc 和 Zendesk Inc 是亚太地区医疗保健 CRM 领域的领先公司市场。

目录

表中的内容

第 1 章：简介

第 2 章：执行摘要

  • 重要见解

第 3 章：研究方法

  • 覆盖范围
  • 二次研究
  • 初步研究

第 4 章：亚太地区医疗保健 CRM 市场 - 主要产业动态

  • 亚太地区医疗保健 CRM 市场 - 主要产业动态
  • 市场驱动因素
    • 越来越重视以病人为中心的医疗保健服务
    • 对数据驱动的洞察、分析和人口健康管理的需求不断增加
  • 市场限制
    • 缺乏资料安全性以及与病患资讯隐私相关的担忧
  • 市场机会
    • 增加有关物联网和人工智慧的知识
  • 未来的趋势
    • 数位医疗和行动 CRM 解决方案的接受度不断提高
  • 驱动因素和限制的影响：

第 5 章：医疗保健 CRM 市场 - 亚太市场分析

  • 2022 - 2030 年亚太地区医疗保健 CRM 市场收入
  • 亚太地区医疗保健 CRM 市场预测与分析

第 6 章：亚太地区医疗保健 CRM 市场分析 - 按部署模式

  • 基于云端
  • 本地部署

第 7 章：亚太地区医疗保健 CRM 市场分析 - 按产品类型

  • 营运型客户关係管理
  • 分析型客户关係管理
  • 协作式客户关係管理

第 8 章：亚太地区医疗保健 CRM 市场分析 - 按应用

  • 关係管理
  • 个案管理
  • 案件协调
  • 社区外展
  • 其他的

第 9 章：亚太地区医疗保健 CRM 市场分析 - 按最终用户

  • 供应商
  • 付款人
  • 其他的

第 10 章：亚太地区医疗保健 CRM 市场 - 国家分析

  • 中国
  • 日本
  • 印度
  • 澳洲
  • 韩国
  • 亚太地区其他地区

第 11 章：医疗保健 CRM 市场产业格局

  • 概述

第 12 章：公司简介

  • Pegasystems Inc
  • Sage Group Plc
  • IQVIA Holdings Inc
  • Zendesk Inc
  • SugarCRM Inc
  • SAP SE
  • Veeva Systems Inc
  • Oracle Corp
  • Microsoft Corp
  • Salesforce Inc
  • International Business Machines Corp

第 13 章：附录

Product Code: BMIRE00030114

The Asia Pacific healthcare CRM market was valued at US$ 1,166.17 million in 2022 and is expected to reach US$ 2,745.50 million by 2030; it is estimated to register a CAGR of 11.3% from 2022 to 2030.

Increasing Knowledge About Internet of Things and Artificial Intelligence Boosts Asia Pacific Healthcare CRM Market

The demand for data-driven insights, analytics, and population health management is significantly promoting the development of the healthcare industry, which, in turn, propels the demand for healthcare CRM. This increase in demand can be related to the growing emphasis on value-based care and the demand for healthcare organizations to improve patient outcomes, lower costs, and improve overall care quality. Data-driven insights analytics are critical in healthcare CRM since they allow organizations to examine and evaluate large volumes of patient data to identify trends, patterns, and correlations. This enables healthcare practitioners to understand their patient population better, allowing them to make more accurate decisions about treatment plans, interventions, and resource allocation. Healthcare organizations may also identify high-risk patients, forecast prospective illnesses, and intervene proactively to prevent negative outcomes by employing data-driven analytics. Similarly, population health management is another significant driver of the growing demand for data-driven insights and analytics in the Asia Pacific healthcare CRM market. Population health management, focusing on improving the health outcomes of entire populations, necessitates healthcare organizations having an extensive understanding of their patient population and the factors that impact their health. Data-driven insights analytics allow healthcare professionals to segment their patient population based on criteria including demographics, clinical problems, and risk factors. This allows them to personalize medical services and treatment plans to the individual requirements of distinct patient groups.

Furthermore, healthcare CRM developers rapidly integrate advanced analytics and population health management capabilities into healthcare CRM platforms. These capabilities enable healthcare organizations to use data to enhance clinical and operational outcomes, resulting in better patient care and lower costs. Thus, the increasing demand for data-driven insights, analytics, and population health management propels the demand for healthcare CRM to improve patient outcomes, reduce costs, and enhance the overall quality of care, which fuels the growth of the Asia Pacific healthcare CRM market.

Asia Pacific Healthcare CRM Market Overview

The market for healthcare CRM in China is expected to witness significant growth in the coming years due to the increasing adoption of digital technologies in the healthcare sector. The Chinese government is promoting digital health solutions to improve the quality and accessibility of healthcare services. Under the Healthy China 2030 plan, China plans to invest significantly in advancing its healthcare technology innovation in the coming years. This expenditure is intended to ensure health equity within China through technological advancements and improvements to the healthcare system.

Additionally, China is among the most densely populated countries across the world. The current population is ~1.41 billion. According to the Global Burden of Disease (GBD) study published in October 2020, the population in the country is prone to infectious, chronic, and acute diseases. China reports the incidence of many diseases such as stroke, cancer, Alzheimer's, and diabetes. The rising number of patients and the increasing demand for better healthcare services boost the Asia Pacific healthcare CRM market growth in China. Furthermore, according to data from the Future Health Index, 94% of Chinese healthcare professionals used digital health technology or mobile health apps. The growing presence of local key players is boosting the China healthcare CRM market growth. Manufacturers are focusing on expanding their strategic global presence and specialized expertise with exclusive technological capabilities, leading to the market growth in China. Aging population has become one of the major contributors to the increased demand for healthcare CRM software as they are unable to visit the hospital anytime due to physical stress and thus require a proper schedule for medical visits and a digital appointment for home care settings. In 2019, 12.6% of China's population was over 65. Also, as per WHO, by 2040, ~402 million people (i.e., 28% of the total population) will be over 60. Thus, China is facing pressures of an aging population and constant rise in the prevalence of diseases such as cancer, Alzheimer's disease, and diabetes. As a result, demand for hospital visits and online appointments will continue to rise, setting new requirements for healthcare CRM software in China.

Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Million)

Asia Pacific Healthcare CRM Market Segmentation

The Asia Pacific healthcare CRM market is categorized into deployment mode, product type, application, and end user, and country.

Based on deployment mode, the Asia Pacific healthcare CRM market is bifurcated cloud based and on-premise. The cloud based segment held a larger market share in 2022.

In terms of product type, the Asia Pacific healthcare CRM market is categorized into operational CRM, analytical CRM, and collaborative CRM. The operational CRM segment held a larger market share in 2022.

By application, the Asia Pacific healthcare CRM market is segmented into relationship management, case management, case coordination, community outreach, and others. The relationship management segment held the largest market share in 2022. The case management segment is further subsegmented into disease management and clinical trials relationship management. The case coordination segment is further subsegmented into patient information management and pre-authorizations / eligibility. The community outreach segment is further services outreach/promotion and community health education.

By end user, the Asia Pacific healthcare CRM market is segmented into providers, payers, and others. The providers segment held the largest market share in 2022.

By country, the Asia Pacific healthcare CRM market is segmented into China, Japan, India, Australia, South Korea, and the Rest of Asia Pacific. China dominated the Asia Pacific healthcare CRM market share in 2022.

International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Sage Group Plc, Salesforce Inc, SAP SE, SugarCRM Inc, Veeva Systems Inc, and Zendesk Inc are among the leading companies operating in the Asia Pacific healthcare CRM market.

Table Of Contents

Table of Content

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights

3. Research Methodology

  • 3.1 Coverage
  • 3.2 Secondary Research
  • 3.3 Primary Research

4. Asia Pacific Healthcare CRM Market - Key Industry Dynamics

  • 4.1 Asia Pacific Healthcare CRM Market - Key Industry Dynamics
  • 4.2 Market Drivers
    • 4.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
    • 4.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
  • 4.3 Market Restraints
    • 4.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
  • 4.4 Market Opportunities
    • 4.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
  • 4.5 Future Trends
    • 4.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
  • 4.6 Impact of Drivers and Restraints:

5. Healthcare CRM Market - Asia Pacific Market Analysis

  • 5.1 Asia Pacific Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
  • 5.2 Asia Pacific Healthcare CRM Market Forecast and Analysis

6. Asia Pacific Healthcare CRM Market Analysis - By Deployment Mode

  • 6.1 Cloud Based
    • 6.1.1 Overview
    • 6.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
  • 6.2 On-premise
    • 6.2.1 Overview
    • 6.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)

7. Asia Pacific Healthcare CRM Market Analysis - By Product Type

  • 7.1 Operational CRM
    • 7.1.1 Overview
    • 7.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
  • 7.2 Analytical CRM
    • 7.2.1 Overview
    • 7.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
  • 7.3 Collaborative CRM
    • 7.3.1 Overview
    • 7.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)

8. Asia Pacific Healthcare CRM Market Analysis - By Application

  • 8.1 Relationship Management
    • 8.1.1 Overview
    • 8.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.2 Case Management
    • 8.2.1 Overview
    • 8.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.3 Case Coordination
    • 8.3.1 Overview
    • 8.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.4 Community Outreach
    • 8.4.1 Overview
    • 8.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.5 Others
    • 8.5.1 Overview
    • 8.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

9. Asia Pacific Healthcare CRM Market Analysis - By End User

  • 9.1 Providers
    • 9.1.1 Overview
    • 9.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.2 Payers
    • 9.2.1 Overview
    • 9.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.3 Others
    • 9.3.1 Overview
    • 9.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

10. Asia Pacific Healthcare CRM Market - Country Analysis

  • 10.1 Asia Pacific Healthcare CRM Market Revenue and Forecast and Analysis - By Country
    • 10.1.1 Asia Pacific Healthcare CRM Market Revenue and Forecast and Analysis - By Country
      • 10.1.1.1 China: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.1.1 China: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.1.2 China: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.1.3 China: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.1.3.1 China: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.1.3.2 China: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.1.3.3 China: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.1.4 China: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.2 Japan: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.2.1 Japan: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.2.2 Japan: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.2.3 Japan: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.2.3.1 Japan: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.2.3.2 Japan: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.2.3.3 Japan: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.2.4 Japan: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.3 India: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.3.1 India: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.3.2 India: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.3.3 India: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.3.3.1 India: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.3.3.2 India: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.3.3.3 India: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.3.4 India: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.4 Australia: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.4.1 Australia: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.4.2 Australia: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.4.3 Australia: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.4.3.1 Australia: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.4.3.2 Australia: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.4.3.3 Australia: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.4.4 Australia: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.5 South Korea: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.5.1 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.5.2 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.5.3 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.5.3.1 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.5.3.2 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.5.3.3 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.5.4 South Korea: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.6 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.6.1 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.6.2 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.6.3 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.6.3.1 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.6.3.2 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.6.3.3 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.6.4 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by End User

11. Healthcare CRM Market Industry Landscape

  • 11.1 Overview

12. Company Profiles

  • 12.1 Pegasystems Inc
    • 12.1.1 Key Facts
    • 12.1.2 Business Description
    • 12.1.3 Products and Services
    • 12.1.4 Financial Overview
    • 12.1.5 SWOT Analysis
    • 12.1.6 Key Developments
  • 12.2 Sage Group Plc
    • 12.2.1 Key Facts
    • 12.2.2 Business Description
    • 12.2.3 Products and Services
    • 12.2.4 Financial Overview
    • 12.2.5 SWOT Analysis
    • 12.2.6 Key Developments
  • 12.3 IQVIA Holdings Inc
    • 12.3.1 Key Facts
    • 12.3.2 Business Description
    • 12.3.3 Products and Services
    • 12.3.4 Financial Overview
    • 12.3.5 SWOT Analysis
    • 12.3.6 Key Developments
  • 12.4 Zendesk Inc
    • 12.4.1 Key Facts
    • 12.4.2 Business Description
    • 12.4.3 Products and Services
    • 12.4.4 Financial Overview
    • 12.4.5 SWOT Analysis
    • 12.4.6 Key Developments
  • 12.5 SugarCRM Inc
    • 12.5.1 Key Facts
    • 12.5.2 Business Description
    • 12.5.3 Products and Services
    • 12.5.4 Financial Overview
    • 12.5.5 SWOT Analysis
    • 12.5.6 Key Developments
  • 12.6 SAP SE
    • 12.6.1 Key Facts
    • 12.6.2 Business Description
    • 12.6.3 Products and Services
    • 12.6.4 Financial Overview
    • 12.6.5 SWOT Analysis
    • 12.6.6 Key Developments
  • 12.7 Veeva Systems Inc
    • 12.7.1 Key Facts
    • 12.7.2 Business Description
    • 12.7.3 Products and Services
    • 12.7.4 Financial Overview
    • 12.7.5 SWOT Analysis
    • 12.7.6 Key Developments
  • 12.8 Oracle Corp
    • 12.8.1 Key Facts
    • 12.8.2 Business Description
    • 12.8.3 Products and Services
    • 12.8.4 Financial Overview
    • 12.8.5 SWOT Analysis
    • 12.8.6 Key Developments
  • 12.9 Microsoft Corp
    • 12.9.1 Key Facts
    • 12.9.2 Business Description
    • 12.9.3 Products and Services
    • 12.9.4 Financial Overview
    • 12.9.5 SWOT Analysis
    • 12.9.6 Key Developments
  • 12.10 Salesforce Inc
    • 12.10.1 Key Facts
    • 12.10.2 Business Description
    • 12.10.3 Products and Services
    • 12.10.4 Financial Overview
    • 12.10.5 SWOT Analysis
    • 12.10.6 Key Developments
  • 12.11 International Business Machines Corp
    • 12.11.1 Key Facts
    • 12.11.2 Business Description
    • 12.11.3 Products and Services
    • 12.11.4 Financial Overview
    • 12.11.5 SWOT Analysis
    • 12.11.6 Key Developments

13. Appendix

  • 13.1 About The Insight Partners
  • 13.2 Glossary of Terms

List Of Tables

  • Table 1. Asia Pacific Healthcare CRM Market Segmentation
  • Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
  • Table 3. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million)
  • Table 4. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By Deployment Mode
  • Table 5. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Product Type
  • Table 6. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Application
  • Table 7. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By End User
  • Table 8. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 9. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 10. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 11. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 12. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 13. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 14. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 15. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 16. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 17. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 18. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 19. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 20. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 21. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 22. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 23. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 24. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 25. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 26. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 27. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 28. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 29. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 30. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 31. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 32. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 33. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 34. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 35. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 36. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 37. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 38. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 39. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 40. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 41. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 42. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 43. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 44. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 45. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 46. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 47. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 48. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 49. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 50. Recent Growth Strategies in the Healthcare CRM Market
  • Table 51. Glossary of Terms, Healthcare CRM Market

List Of Figures

  • Figure 1. Asia Pacific Healthcare CRM Market Segmentation, By Country
  • Figure 2. Impact Analysis of Drivers and Restraints
  • Figure 3. Asia Pacific Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
  • Figure 4. Asia Pacific Healthcare CRM Market Share (%) - By Deployment Mode, 2022 and 2030
  • Figure 5. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 6. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 7. Asia Pacific Healthcare CRM Market Share (%) - By Product Type, 2022 and 2030
  • Figure 8. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 9. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 10. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 11. Asia Pacific Healthcare CRM Market Share (%) - By Application, 2022 and 2030
  • Figure 12. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 13. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 14. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 15. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 16. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 17. Asia Pacific Healthcare CRM Market Share (%) - By End User, 2022 and 2030
  • Figure 18. Providers Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 19. Payers Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 20. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 21. Asia Pacific Healthcare CRM Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
  • Figure 22. Asia Pacific Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
  • Figure 23. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 24. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 25. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 26. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 27. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 28. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)